Lucky 11 Hotel

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Lucky 11 Hotel

Exterior
Property entrance
Superior Family Room | Free WiFi
Lobby sitting area
Shower, hair dryer, towels

Reviews

6.2 out of 10

Popular amenities

  • Laundry
  • Parking included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
No 25 Jalan Pantai, Kota Kinabalu, Sabah, 88000
  • Gaya Street Sunday Market
    2 min walk
  • Wisma Merdeka Shopping Center
    3 min walk
  • Suria Sabah Shopping Mall
    4 min walk
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    15 min drive

Room options

Family Room

  • 226 sq ft
  • City view
  • Sleeps 5
  • 1 Queen Bed and 1 Twin Bed

Superior Family Room

  • 247 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds

Standard Double Room

  • 151 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Standard Twin Room

  • 151 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

About this property

Lucky 11 Hotel

Hotel in Downtown Kota Kinabalu
Dry cleaning, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include tour/ticket assistance.
Lucky 11 Hotel offers 49 air-conditioned accommodations with coffee/tea makers. LCD televisions are featured in guestrooms.

Rooms have partially open bathrooms. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Lucky 11 Hotel features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Wireless Internet access is complimentary. Onsite self parking is complimentary.

Lucky 11 Hotel is a smoke-free property.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer (on request)
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Lucky 11 Hotel
Lucky 11 Hotel Kota Kinabalu
Lucky 11 Kota Kinabalu
Lucky 11
Lucky 11 Hotel Hotel
Lucky 11 Hotel Kota Kinabalu
Lucky 11 Hotel Hotel Kota Kinabalu

Lucky 11 Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 2 out of 36 reviews" "
Rating 8 - Good. 13 out of 36 reviews" "
Rating 6 - Okay. 12 out of 36 reviews" "
Rating 4 - Poor. 3 out of 36 reviews" "
Rating 2 - Terrible. 6 out of 36 reviews" "

6.0/10

Cleanliness

6.8/10

Staff & service

8.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Stayed 3 nights in Apr 2019

8/10 Good

Puvan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Mei Chin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Disliked: Room comfort
room look sad
The lift got only one. The room design look really gloomy. Please put some accessories
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

SIEW WEI

Convenient location and acceptable cleanliness
One thing to highlight is that, the bedsheet and pillow cover is not well clean and has stain on it. The mattress is too soft.

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Need serious renovations!
If you're really not that picky and not that tight on budget for a lil extra waste, it would just fit. The location is quite good though but there are plenty better choices around too.

6/10 Okay

Verified traveler

Close to gaya street
I only stay for a night. It was room 889. Can easily hear sound from outside the room. Kinda noisy. Bathroom shower water was not that strong. Why?? But as long as the bed is comfy is fine.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
The environment of the room is terrible bad. Noise from outside can be heard and the toilet is terrible old and not clean enough. We can't stand with the toilet and check out immediately after one night stay. Overall, a renovation need to be done to this hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
It was a brief stay and comfortable

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very convenient, in Gaya Street. You can get food or shopping within walking distance.

10/10 Excellent

TONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Nanson Anak, Kuching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strategic location. Had a pleasant stay.

2/10 Terrible

WONG

Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Loh

6/10 Okay

Wai Kit, KUALA LUMPUR

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best of the hotel is location. Location is within walking distance to Surian shopping mall, Sin Kee Bak Kut Teh, Zen Q, Gaya Market Street and so on. Hotel lift is tooooo small... only able to fit in 3-4person.. is really like half of normal lift.. overall the price is okay for budget staying for few days trip.

2/10 Terrible

Andy, Labuan Malaysia

Disliked: Cleanliness, property conditions & facilities, room comfort
terrible
Hotel Room very dark and smelly and bathroom flood

6/10 Okay

Hui woon

Liked: Staff & service
Disliked: Room comfort

8/10 Good

Regie, Philippines

Liked: Cleanliness, staff & service, room comfort
Hotel with great location
The hotel is within walking distance to various attractions. It is a walking distance to Sabah Tourism Board where one can find information about Sabah ang get brochures. The area is surrounded by malls, restaurants, eateries, groceries and convenience stores. It is also proximate to the bus station. The area is safe even at night as it is in the heart of Kota Kinabalu. We got a family room which is very spacious. It has a view of the city. The air conditioning unit served its purpose well. There is also water heater in the shower. The complimentary coffee-creamer- sugar combo is surprisingly enjoyable. I like accommodations which are carpeted so this hotel suits me well. The staff is friendly and helpful. For a budget conscious traveler this hotel is a must try.

2/10 Terrible

gem, sandakan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
....
I dont like to stay the unless got parking lot... the lift so very small...

6/10 Okay

Poong, Sarawak

Liked: Staff & service, property conditions & facilities, room comfort
Internet price is different with actual.
Internet price and actual price are different. Upon check-in price shown on internet including Tax and fee but when check-in, couter said not including tax and fee.End up have to pay tax and fee.

4/10 Poor

lua, perak malaysia

Disliked: Staff & service, property conditions & facilities
new hotel but.....
no chair in the room, socket only one very inconvenience for two person stay in hotel, hanger also few

6/10 Okay

Dennis

Disliked: Cleanliness, room comfort

6/10 Okay

Daphnie Zhe Yun

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty bathroom
Location was good and convenient with easy access to food and convenient stores. Walking distance to Suria mall. The room is very basic however the bathroom is quite dirty with mold stains. Housekeeping needs a lot of improvement.
Stayed 4 nights in Oct 2019