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Mandarin Hotel

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mandarin Hotel

View from property
Desk, blackout drapes, iron/ironing board, free WiFi
Exterior
Reception
Junior Suite | View from room

Reviews

8.4 out of 10

Very good

Popular amenities

  • Free airport shuttle
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
No 136 & 138, Jalan Gaya, Kota Kinabalu, Sabah, 88000
  • Gaya Street Sunday Market
    2 min walk
  • KK Plaza
    6 min walk
  • Kota Kinabalu Central Market
    6 min walk
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    16 min drive

Room options

View all photos for Junior Suite

Desk, blackout drapes, iron/ironing board, free WiFi

Junior Suite

  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Single Room

Deluxe Single Room | Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Single Room

  • 118 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

Desk, blackout drapes, iron/ironing board, free WiFi

Family Room

  • 409 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Superior King Room

Desk, blackout drapes, iron/ironing board, free WiFi

Superior King Room

  • 150 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Twin Room, 2 Twin Beds

  • 131 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Single Room

  • 86 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room

Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Double Room

  • 138 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room

  • 128 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, No Windows

Superior Room, No Windows | Desk, blackout drapes, iron/ironing board, free WiFi

Superior Room, No Windows

  • 149 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Queen Room with No Window

Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Queen Room with No Window

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Desk, blackout drapes, iron/ironing board, free WiFi

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior King Room

Desk, blackout drapes, iron/ironing board, free WiFi

Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Queen Room

Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Desk, blackout drapes, iron/ironing board, free WiFi

Family Room

  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Standard Queen Room

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior King Room with No Window

Desk, blackout drapes, iron/ironing board, free WiFi

Superior King Room with No Window

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Single Room

Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard King Room

Desk, blackout drapes, iron/ironing board, free WiFi

Standard King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Desk, blackout drapes, iron/ironing board, free WiFi

Superior Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Desk, blackout drapes, iron/ironing board, free WiFi

Junior Suite

  • Sleeps 2
  • 1 King Bed

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About this property

Mandarin Hotel

Hotel in Downtown Kota Kinabalu
This smoke-free hotel features a conference center, dry cleaning, and laundry facilities. Free WiFi in public areas and free airport drop-off are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and multilingual staff are onsite. All 81 rooms provide free WiFi, coffee makers, and LCD TVs. Free bottled water, hair dryers, and showers are among the other amenities that guests will find.
Mandarin Hotel offers 81 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include showers, slippers, bidets, and hair dryers.

This Kota Kinabalu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Mandarin Hotel features multilingual staff, tour/ticket assistance, and laundry facilities. Wireless Internet access is complimentary. A shuttle from the hotel to the airport is complimentary to guests (available on request). This business-friendly hotel also offers dry cleaning/laundry services and an elevator.

Mandarin Hotel is a smoke-free property.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free airport drop-off shuttle from 7:00 AM to 5:00 PM at scheduled times and on request

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Mandarin Hotel Kota Kinabalu
Mandarin Kota Kinabalu
Mandarin Hotel Hotel
Mandarin Hotel Kota Kinabalu
Mandarin Hotel Hotel Kota Kinabalu

Mandarin Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 85 out of 231 reviews" "
Rating 8 - Good. 107 out of 231 reviews" "
Rating 6 - Okay. 31 out of 231 reviews" "
Rating 4 - Poor. 6 out of 231 reviews" "
Rating 2 - Terrible. 2 out of 231 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Scot

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Ok hotel centered on old area of kota kinabalu. Staff was very nice. Room was average with some updates. Has refrigerator but also has slot that room key must be inserted in for electricity to work. When you take key and leave room refrigerator has no power. Why have refrigerator? Hotel was quiet but hallways smelled like cigarettes. I think there are better choices in KK at this price point.
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay, Great Location
Walking distace from main pier and bus station. Not far ride from airport. Staff were all wonderful. Would stay again 100%.
Stayed 2 nights in Jan 2024

6/10 Okay

Chi

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Basin tap is tight and the toilet roll is far to reach
Stayed 3 nights in Oct 2023

10/10 Excellent

Florine

10/10 Excellent

THRUVARASU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing as the staff and front desk were more than friendly
Stayed 2 nights in May 2020

8/10 Good

W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Comfortable and Clean Hotel.
We really enjoyed our stay here,the rooms were spotlessly clean and the staff were very helpful and friendly. Lots of restaurants and shopping around this area, would definitely use the hotel again. use again.
Stayed 4 nights in Feb 2020

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 2 nights in Aug 2019

8/10 Good

WAI LIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit disappointed this time
Location - Excellent Staff - friendly Cons - room a bit dusty and no hot water shower for room 9416.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Location is good but too noisy even we closed the windows, and someone ate durian in the hotel.
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service ok
Stayed 1 night in Sep 2019

10/10 Excellent

Jake

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very close to the city center (Jetty, waterfront, night market, good restaurants). The staffs were very nice and happy to switch rooms for us upon request. Room view was not very nice, though, but admittedly it is hard to find a good view with how buildings in KK are placed.
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Soundproofing between rooms is very poor. Other than that, the room is clean and comfortable. The location of the hotel is awesome. The staff are very friendly and attentive.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Jun 2019

10/10 Excellent

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect KK base!
The Mandarin was the perfect location, the staff were all lovely - so friendly and helpful. I had the pleasure of meeting the manager who gave me some great advice, I booked for 2 nights and stayed for 3! If you need a comfortable base in KK because you’re out exploring then this is perfect. Small, compact but perfect for me a solo traveler wanting to spend my days exploring. My bed was very comfortable and the shower was lovely!
Stayed 2 nights in May 2019

8/10 Good

Megan, USA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good- walking distance to markets, waterfront, ferry etc. Staff is very nice. The rooms are a little small and feels cramped and the window is small, but the bathroom is very modern and excellent.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
Great place to stay if you're here for Borneo Marathon. Shuttle bus pickup point is a walking distance away. Additional bonus, free transport from Hotel to Airport on checkout day. Lots of activities around the hotel area, walking distance to Gaya Street.
Stayed 1 night in Apr 2019

8/10 Good

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easter 2019 stay
It was good. Location next to alot of great food and mall. Except late night karaoke and friday pasa malam and Sunday mkts either keeps us awake or wakes us too early.
Stayed 5 nights in Apr 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Yun
Very good location for food
Stayed 1 night in Apr 2019

8/10 Good

Yew Shen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
We can heard our next room talking or playing radio... Bit noisy and disturb sleep time
Stayed 3 nights in Mar 2019

10/10 Excellent

lilee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location is great - close to shops and restaurants.
Stayed 2 nights in Mar 2019

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top place
Bang in the middle of KK and a wonderful place to stay.Basic but lives up to and excedes the services it provides.Full of smiles and helpful staff.
Stayed 6 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff so friendly, clean room, strategic location
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Friendly stafff, comfortable and clean room.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located, walking distance to Suria sabah, jetty for island hopping, gaya Street market is right in front. The staff are proud of keeping the hotel rooms clean and I really appreciated that. Wonderful house keeping. The only things that will make this stay better is to have a more efficient hot water shower system. Water needs to run for a while to get heated. Also, rooms can get noisy due to neighbours slamming the doors or talking along corridors.
Stayed 6 nights in Dec 2018