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Suite, 3 Bedrooms

Bed Count 3 Full Beds Maximum Occupancy 5 Max

Superior Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Twin Beds, View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Amenities

Property Features

In addition to an indoor pool, Mercure Kota Kinabalu City Centre provides an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers dry cleaning/laundry services, 24-hour room service, and a porter.

Mercure Kota Kinabalu City Centre is a smoke-free property.

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Front entrance ramp
  • Fitness facilities
  • Number of bars/lounges - 2
  • 24-hour front desk
  • At least 80% of all lighting comes from LEDs
  • Porter/bellhop
  • Bulk dispenser for toiletries
  • Dry cleaning/laundry service
  • Free WiFi
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Water-efficient showers only
  • Number of meeting rooms - 1
  • Luggage storage
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Banquet hall
  • Total number of rooms - 226
  • No accessible shuttle
  • Number of floors - 25
  • Wedding services

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities

Room Amenities

Mercure Kota Kinabalu City Centre offers 226 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (24 hours)
  • Desk
  • Free bottled water
  • Bidet
  • Slippers
  • Shower only
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Rainfall showerhead
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • LED light bulbs
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Energy-saving switches

Parking

Self parking (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Fratini's - This restaurant specializes in Italian cuisine and serves lunch and dinner. A children's menu is available.

Mou Passant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Compass - Onsite rooftop bar. Happy hour is offered.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • No elevator (single level property)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for buffet breakfast: approximately MYR 65 for adults and MYR 32.5 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

UnionPay

Comprehensive recycling policy

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Children stay free - maximum age 15

Social distancing measures are in place

Contactless check-in is available

Property follows regional sanitization guidelines Safe & Clean (Malaysia)

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

No elevators

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are available

Children stay free

Service animals not allowed

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Number of children who can stay free - 2

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.

Pet Policy

  • No pets or service animals allowed

We should mention

Pool access available from 7:00 AM to 8:00 PM.

Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

No pets and no service animals are allowed at this property.

Contactless check-in and contactless check-out are available.

Hotel Names

  • Mercure Kota Kinabalu City Centre Opening September 2016 Hotel
  • Mercure Opening September 2016 Hotel
  • Mercure Kota Kinabalu City Centre Opening September 2016
  • Mercure Opening September 2016
  • Mercure Kota Kinabalu City Centre Opening November 2016 Hotel
  • Mercure Opening November 2016 Hotel
  • Mercure Kota Kinabalu City Centre Opening November 2016
  • Mercure Opening November 2016
  • Mercure Kota Kinabalu City Centre Opening April 2017 Hotel
  • Mercure Opening April 2017 Hotel
  • Mercure Kota Kinabalu City Centre Opening April 2017
  • Mercure Opening April 2017
  • Mercure Kota Kinabalu City Centre Hotel
  • Mercure Kota Kinabalu City Centre (Opening December 2017)
  • Mercure Kota Kinabalu City Centre (Opening April 2017)
  • Mercure Kota Kinabalu City Centre (Opening November 2016)
  • Mercure Kota Kinabalu City Centre (opening March 2016)
  • Mercure Kota Kinabalu City Centre (Opening October 2016)
  • Mercure Kota Kinabalu City Centre (Opening September 2016)
  • Mercure Kota Kinabalu City Centre (opening June 2016)
  • Mercure Kota Kinabalu City
  • Mercure Kota Kinabalu City
  • Mercure Kota Kinabalu City Centre Hotel
  • Mercure Kota Kinabalu City Centre Kota Kinabalu
  • Mercure Kota Kinabalu City Centre Hotel Kota Kinabalu

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