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Pan Borneo Hotel Kota Kinabalu

4.0 star property

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Photo gallery for Pan Borneo Hotel Kota Kinabalu

Outdoor pool
Family City View | Minibar, in-room safe, desk, laptop workspace
Banquet hall
Porch
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Parking available
  • Bar
  • Pool
  • Spa
  • Room service
$42
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
One Place Mall, Lorong Putat 3, Putatan, Kota Kinabalu, Sabah, 88200
  • Imago Shopping Mall
    ‪11 min drive‬
  • Sutera Harbour
    ‪11 min drive‬
  • Suria Sabah Shopping Mall
    ‪12 min drive‬
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    ‪5 min drive‬

Room options

View all photos for Family City View

Family City View | Minibar, in-room safe, desk, laptop workspace

Family City View

  • 366 sq ft
  • City view
  • Sleeps 7
  • 2 King Beds

View all photos for Pool View

Minibar, in-room safe, desk, laptop workspace

Pool View

  • 322 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

Family Suite Room

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Deluxe Room with Sea View

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for City View

City View | Minibar, in-room safe, desk, laptop workspace

City View

  • 344 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Executive Suite

Minibar, in-room safe, desk, laptop workspace

Executive Suite

  • 344 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room With Sea View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room With Sea View

  • Sleeps 2

View all photos for Family Room

Minibar, in-room safe, desk, laptop workspace

Family Room

  • Sleeps 4

View all photos for Superior Room Pool View

Minibar, in-room safe, desk, laptop workspace

Superior Room Pool View

  • Sleeps 2

View all photos for Executive Suite

Minibar, in-room safe, desk, laptop workspace

Executive Suite

  • Sleeps 2

View all photos for Deluxe Room City or Mountain View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room City or Mountain View

  • Sleeps 2

View all photos for Family Suite Room

Minibar, in-room safe, desk, laptop workspace

Family Suite Room

  • Sleeps 4

View all photos for City View Twin Room

Minibar, in-room safe, desk, laptop workspace

City View Twin Room

  • Sleeps 2

View all photos for Executive Room

Minibar, in-room safe, desk, laptop workspace

Executive Room

  • Sleeps 2

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About this property

Pan Borneo Hotel Kota Kinabalu

4-star Kota Kinabalu hotel with restaurant
Along with an outdoor pool, this hotel has a restaurant and a fitness center. Free WiFi in public areas and free airport pick-up are also provided. Other amenities include a bar/lounge, spa services, and 24-hour room service.
Pan Borneo Hotel Kota Kinabalu offers 320 air-conditioned accommodations with minibars and safes. LED televisions come with premium cable channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and hot stone massages. A variety of treatment therapies are provided, including aromatherapy.
In addition to a children's pool, Pan Borneo Hotel Kota Kinabalu provides an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

A business center is on site at this 4-star property. Event facilities measuring 6409 square feet (595 square meters) include conference space. This family-friendly hotel also offers spa services, a terrace, and multilingual staff. A shuttle from the airport to the hotel is complimentary to guests at scheduled times. Onsite parking is available (surcharge).

Pan Borneo Hotel Kota Kinabalu has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Lounge & Sunset Terrace - Onsite bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free airport pick-up shuttle from 8:30 PM to 6:00 AM at scheduled times
  • Area shuttle (surcharge)
  • Self parking on site (MYR 5 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: MYR 38 for adults and MYR 19 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lounge & Sunset Terrace

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Outdoor pool
  • Shopping mall

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6,409 square feet of conference space
  • Business center

Outdoors

  • In a nature reserve
  • Terrace

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 70.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 38 for adults and MYR 19 for children
  • Self parking fee: MYR 5 per day
  • Rollaway bed fee: MYR 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Narada Hotel
Pan Borneo Hotel
Soluxe Kota Kinabalu
Soluxe Hotel Kota Kinabalu Sabah
Narada Kota Kinabalu
Soluxe Hotel Kota Kinabalu
Pan Borneo Kota Kinabalu
Pan Borneo
Narada Hotel Kota Kinabalu
Pan Borneo Kota Kinabalu
Pan Borneo Hotel Kota Kinabalu Hotel
Pan Borneo Hotel Kota Kinabalu Kota Kinabalu
Pan Borneo Hotel Kota Kinabalu Hotel Kota Kinabalu

Pan Borneo Hotel Kota Kinabalu Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 54 out of 177 reviews
Rating 8 - Good. 78 out of 177 reviews
Rating 6 - Okay. 33 out of 177 reviews
Rating 4 - Poor. 10 out of 177 reviews
Rating 2 - Terrible. 2 out of 177 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Philip

Stayed 2 nights in Apr 2025

4/10 Poor

David

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort

Bad room in bad condition

Arrived and slow check in. Given room with AC that wouldn't get cool, tv got no stations, and shower was broken! Moved me to a room but after 9 pm and I had 5 am flight the next day. Second room much better, but carpet dingy and everything well worn. Not up to standards of a 4* hotel. Disappointed and will not return.
Stayed 1 night in Mar 2025

10/10 Excellent

Sady

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night only but a very pleasant stay. Check in was excellent. Pool was very refreshing
Stayed 1 night in Dec 2024

10/10 Excellent

Isabel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for one night as I was transiting through Kota Kinabalu. The hotel kindly offer a free airport pick-up. Lovely staff, clean room, and good quality gym and pool facilities. The breakfast was pleasant.
Stayed 1 night in Oct 2024

8/10 Good

Elizabeth

Traveled with group
Liked: Cleanliness
Very good value, very helpful staff Comfy bed Could do with a bit of a refresh
Stayed 1 night in Oct 2024

4/10 Poor

Jacqueline

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom was dirty and tiles were broken. There was no soap provided. I went to the pool and asked for a towel and was told to go back to my room to get my room towel because housekeeping doesn’t provide pool towels. I did NOT as I was already wet! I insisted to be provided with a towel. I may add I wish I had not gone in the pool as it was disgusting … there was brown dirt floating in it. As soon as I saw that I got out. The front desk and restaurant staff were the best part of this hotel.
Stayed 1 night in Sep 2024

8/10 Good

Chrono

Liked: Cleanliness, amenities, property conditions & facilities
Nice stay
Stayed 3 nights in Aug 2024

10/10 Excellent

Wirdawati

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Christian

The place is ok for what you pay, close to the airport and large room are the positives, the hotel is noisy and breakfast below average
Stayed 1 night in Jun 2024

8/10 Good

Christian

Fair accommodation for the price paid. Large room, but noisy with a non stop music during the day. Breakfast underwhelming and flavourless. @ballestrinaroundtheworld
Stayed 1 night in Jun 2024

10/10 Excellent

simon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location for the airport

We only stayed briefly between connecting flights and booked into two rooms. The staff at reception were absolutely first rate making us very welcome and the rooms were both spotless. We didn’t eat due to our brief staff so cannot comment on the food at the restaurant. The hotel is the perfect choice for quick access to the airport at Koh a Kinabalu which is a cheap taxi ride away.
Stayed 1 night in Mar 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Sunyoung

Stayed 1 night in Sep 2023

8/10 Good

Matilda Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2023

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value.
Stayed 1 night in Feb 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Nice place and good hotel view. Hotel parking need to be paid per entry for just RM3 because it was owned by the mall building. Overall I still like this hotel
Stayed 2 nights in Dec 2022

10/10 Excellent

Gift

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception guys were excellent especially Jay. Hotel staff is very friendly and there is a wonderful breakfast place nearby
Stayed 4 nights in Sep 2022

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2019

10/10 Excellent

Lee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I thought the staff were helpful and friendly enjoyed the happy hour and karaoke sessions. Way too far from the city ?food terrible little variety . Housekeeping poor ,wifi dreadful .lifts were a hazard.
Stayed 5 nights in Nov 2019

8/10 Good

Chorng Chun

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

mohd sulong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Few grocery shops nearby, 7-11 and a kopitiam just next door. Overall a pleasant stay.
Stayed 1 night in Aug 2019