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Ritz Residence @ Imago Mall Loft B

4.5 star property

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Photo gallery for Ritz Residence @ Imago Mall Loft B

Deluxe Double Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
2 outdoor pools, lifeguards on site
Panoramic Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Panoramic Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Family Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
$104
includes taxes & fees
Jan 11 - Jan 12, 2026

Explore the area

View in a map
Level 7, The Loft B, Imago Shopping Mall, Lift Entrance at Loft B Lobby, Kota Kinabalu, Sabah, 88000
  • Place, Imago Shopping Mall
    ‪1 min walk‬
  • Place, Gleneagles Hospital
    ‪5 min walk‬
  • Place, Kota Kinabalu Esplanade
    ‪5 min walk‬
  • Airport, Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Interior

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Double Room

Panoramic Double Room | Front of property

Panoramic Double Room

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room

Executive Double Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Double Room

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Double Room

  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Double Room

Luxury Double Room | Front of property

Luxury Double Room

9.2 out of 10
Wonderful
(5 reviews)
  • 205 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Family Room

  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

View all photos for Twin Room

Twin Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Twin Room

  • 205 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Family Room

Family Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Family Room

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

View all photos for Deluxe Room

Deluxe Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room

  • 258 sq ft
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Room

Panoramic Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Panoramic Room

  • 258 sq ft
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Superior Room

  • 258 sq ft
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Standard King Room

  • Sleeps 2

View all photos for King Room With View & Balcony

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

King Room With View & Balcony

  • Sleeps 2

View all photos for King Room With Balcony

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

King Room With Balcony

  • Sleeps 2

View all photos for Superior King Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Superior King Room

  • Sleeps 2

View all photos for Deluxe King Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe King Room

  • Sleeps 2

View all photos for King Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

King Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

Executive Double Room

  • Sleeps 2

Panoramic Room

  • Sleeps 2

View all photos for Superior Family Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Superior Family Room

  • Sleeps 3

View all photos for Twin Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Twin Room

  • Sleeps 2

View all photos for Deluxe Family Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Family Room

  • Sleeps 3

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About this property

Ritz Residence @ Imago Mall Loft B

4.5-star Kota Kinabalu hotel, connected to a shopping center in Downtown Kota Kinabalu
This smoke-free hotel features 20 restaurants, 2 outdoor pools, and a full-service spa. Free WiFi in public areas and free self parking are also provided. Additionally, 3 bars/lounges, 20 coffee shops/cafes, and a snack bar/deli are onsite. Housekeeping is available on request.
Ritz Residence @ Imago Mall Loft B offers 6 air-conditioned accommodations with washers/dryers and free minibar items. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. This Kota Kinabalu hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices).

Bathrooms include separate bathtubs and showers with rainfall showerheads and hydromassage showerheads, slippers, designer toiletries, and bidets. Business-friendly amenities include desks, printers, and safes. Additionally, rooms include complimentary bottled water and hair dryers. Microwaves, irons/ironing boards, and change of towels can be requested. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a waterslide and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including hydrotherapy, reflexology, and thalassotherapy. The spa is open daily.
Ritz Residence @ Imago Mall Loft B features a full-service spa, 2 outdoor swimming pools, a waterslide, and a sauna. Dining is available at one of the hotel's 20 restaurants and guests can grab coffee at one of the 20 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This 4.5-star property offers access to a 24-hour business center. This luxury hotel also offers spa services, a terrace, and a vending machine. Complimentary covered self parking is available on site.

Ritz Residence @ Imago Mall Loft B is a smoke-free property.

KFC - Onsite restaurant.
Burger King - Onsite restaurant. Open daily.
Pizza Hut - Onsite restaurant. Open daily.
Starbucks - This café serves breakfast, brunch, lunch, and dinner. Open daily.
Secret Recipe - Onsite restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Limited onsite self parking

Food and drink

  • 20 coffee shops/cafes
  • 20 restaurants
  • 3 bars/lounges
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Burger King
  • KFC
  • Pizza Hut
  • Secret Recipe
  • Starbucks

Things to do

  • 2 outdoor pools
  • 24-hour pool access
  • Designer stores
  • Full-service spa
  • Playground
  • Sauna
  • Shopping mall
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • In-room washer/dryer
  • Laundry facilities
  • Lifeguards on site
  • Microwave on request
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Vending machine
  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Thalassotherapy

Accessibility

  • No elevator
  • Tile flooring in room

More

  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Meal delivery service
  • Microwave on request
  • Mini-fridge
  • Oven
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laundry detergent
  • Printer
  • Safe
  • Soundproofed rooms
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 150
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Late check-out fee: MYR 150 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number Yes

We should mention

This property does not have elevators
24-hour pool access

Property is also known as

Ritz Imago Mall Loft B
Ritz Residence at Imago Loft B 7th Floor
Ritz Residence @ Imago Mall Loft B Hotel
Ritz Residence @ Imago Mall Loft B Kota Kinabalu
Ritz Residence @ Imago Mall Loft B Hotel Kota Kinabalu

Ritz Residence @ Imago Mall Loft B Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 30 out of 35 reviews
Rating 8 - Good. 3 out of 35 reviews
Rating 6 - Okay. 2 out of 35 reviews
Rating 4 - Poor. 0 out of 35 reviews
Rating 2 - Terrible. 0 out of 35 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful and attentive!. They even have powerbanks and charging cables in e room. It's also near to the airport so if you do not want to hear aeroplanes then may nt work for you.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect elegant room

Wonderful stay, quick respond and comfy
Stayed 1 night in Jul 2025

6/10 Okay

Joe

Traveled with family
Liked: Cleanliness, property conditions & facilities
It was not easy to access the property. I did not have an accurate phone number nor the security guard that was at the door did not understand a room was a hotel.
Stayed 1 night in Apr 2025

8/10 Good

chanelle

Liked: Cleanliness, staff & service, amenities
Luxurious room. The only issue is that I use the stairs and discovered that all of the fire doors were open on every single floor. This means that no one would be able to escape that very large building. I reported it to the owner of my room and she said she would report it to management. The next day I went down the stairs again and all the doors were still open. Not only where the doors open there was debris on the stairs, which in an emergency people would fall down the stairs since the stairs would not be lit. Plus, the stairs would be full of smoke due to the fire door was being left open. Other than that, the property was great and the owner was very responsive and helpful.
Stayed 4 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Nora

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was great and the lady who met us was so lovely. However, the checking in process was unclear and the buzzer on the main door was unclear as to which was the Ritz Residence button. I would suggest that the buzzer is clearly labelled for the residence. That aside, loved it. Thanks!
Stayed 1 night in Feb 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another fantastic stay at this hotel. So friendly and everything very modern. A great place to stay in KK
Stayed 1 night in Jan 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic property, everything in the room was very high quality. Staff super friendly and very helpful.
Stayed 1 night in Jan 2025

10/10 Excellent

mahdi

Stayed 2 nights in Dec 2024

10/10 Excellent

Beppi, Singapore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good pr-ship by the front employees from pre-arrival to arrival and departure. It will be my first joice for my next visit to K.K.
Stayed 4 nights in Dec 2024

10/10 Excellent

Rohana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional Service

We would like to express our appreciation to the Ritz Residence Team for their amazing service even before arriving at Kota Kinabalu. Their exceptional service deserves a 10-star rating.
Stayed 3 nights in Oct 2024

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfull property with attentive staff! Great location next to a large shopping mall. Within walking distance of KK waterfront. Large swimming pool available for guest use.
Stayed 3 nights in Sep 2024

8/10 Good

Gemma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly welcome to stay, property was clean and tidy. Single glazed windows so bring earplugs as under the flight path to Kota Kinabalu airport but easy access to shops and the city centre.
Stayed 1 night in Sep 2024

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to be

We have stayed here a few times now when travelling through KK and it never disappoints. Staff are so friendly and helpful, location can’t be beat right in the middle of all the shops. There was the occasional rumble outside which I’m guessing is planes overhead but the bed is so soft it’s easy to fall asleep.
Stayed 1 night in Sep 2024

10/10 Excellent

edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay here. Staff we so kind, nice water and fresh towels when ever we needed it. The room was amazing. Super high tech and very grand. Beautiful time at the ritz
Stayed 4 nights in Jul 2024

6/10 Okay

Belinda

Liked: Cleanliness, amenities, property conditions & facilities
Has the look and feel of luxury with great shopping and location however it is right in the incoming flight path and the windows and sliding verandah door in my room were not sound proofed at all and was offered ear plugs as a solution which I feel is unacceptable. I would not have booked If I was aware of the excessive constant noise from the planes.
Stayed 3 nights in Jul 2024

10/10 Excellent

jueren

Liked: Cleanliness, staff & service, property conditions & facilities
located on top of a large shopping mall
Stayed 4 nights in May 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort and convenience

This was our 2nd stay and it didn’t disappoint. Both times we have stayed 1 night as a stop over between flights. The service is excellent, friendly, helpful and welcoming. You get the feeling nothing would be too much trouble. We were also given a surprise upgrade this trip, which was very welcome for our family of 3. The room so cosy and lux. The bed is super soft and comfortable which is just what you need after a long day of travelling, and the bathroom is generous and modern with a large shower and separate bath. Location is excellent right above lots of places to eat and all the shops. If you value comfort and convenience then this is the perfect place to stay!
Stayed 1 night in Mar 2024

10/10 Excellent

Mohd. Shoffian, Kunak

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room so clean & nice but a little bit small. Safety so good. Easy to do my shopping. Recommend to stay for shopping trip.
Stayed 2 nights in Feb 2024

10/10 Excellent

Queia, Bandar Seri Begawan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent stay place 💕
Stayed 4 nights in Dec 2023

10/10 Excellent

Kok Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A touch of Luxury

This place is fabulous! The room was not big but well decorated, and very inviting and cosy. Luxurious touches like the chandelier, sparkly handles and lights, and the quality coffee making area, made us feel like we were in a posh hotel. The room offered every amenity we needed plus more. After a long day travelling the big bed was so soft and comfortable the street noise we could hear was easily forgiven. The bathroom, so large, modern and fabulous, I can’t fault it! Location is excellent with shops and places to eat right downstairs. Service was amazing, super helpful, communicative and very kind and friendly. We will definitely stay here again next time we are in KK.
Stayed 1 night in Nov 2023

10/10 Excellent

Kamlesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is new. The amenities are better than a 5-star hotel. They provide Netflix and Amazon Prime at no extra cost. The size of the apartment is a bit small but very well equipped, with a bathtub. They also provide soft drinks at no extra cost.
Stayed 1 night in Oct 2023

10/10 Excellent

Kamlesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small cozy room in a great location, Imago Mall.
Stayed 1 night in Oct 2023

10/10 Excellent

Martin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfekte Unterkunft!!!

Eine wunderschöne Unterkunft. Die Zimmer sind ganz toll eingerichtet und mit ganz vielen Details ausgestattet (Ladekabel, Powerbank, Kofferwaage). Alles sehr modern, liebevoll und sauber. Die Lage ist top, direkt im Einkaufszentrum. Foodmarket und Bars an der Waterfront fußläufig zu erreichen. CheckIn total schnell und unkompliziert.
Stayed 3 nights in Mar 2025