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Ritz Residence @ Imago Mall Loft B

4.5 star property

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Photo gallery for Ritz Residence @ Imago Mall Loft B

Deluxe Double Room | Egyptian cotton sheets, premium bedding, pillowtop beds, free minibar
Deluxe Double Room | Room amenity
2 outdoor pools, lifeguards on site
Executive Double Room | View from room
Superior Double Room | Egyptian cotton sheets, premium bedding, pillowtop beds, free minibar

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Spa
  • Laundry

Explore the area

Map
Level 7, The Loft B, Imago Shopping Mall, Lift Between Zus Coffee & Grill Patio, Kota Kinabalu, Kota Kinabalu, 88000
  • Imago Shopping Mall
    ‪1 min walk‬
  • Centre Point
    ‪15 min walk‬
  • Sutera Harbour
    ‪5 min drive‬
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Interior

Standard Double Room

  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Egyptian cotton sheets, premium bedding, pillowtop beds, free minibar

Deluxe Double Room

  • City view
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Double Room

Luxury Double Room | Front of property

Luxury Double Room

  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room

Executive Double Room | Egyptian cotton sheets, premium bedding, pillowtop beds, free minibar

Executive Double Room

  • Sea view
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Double Room

Panoramic Double Room | Front of property

Panoramic Double Room

  • Sea view
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | Egyptian cotton sheets, premium bedding, pillowtop beds, free minibar

Superior Double Room

  • City view
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King Room With Balcony

Egyptian cotton sheets, premium bedding, pillowtop beds, free minibar

King Room With Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Room

Egyptian cotton sheets, premium bedding, pillowtop beds, free minibar

Standard King Room

  • Sleeps 2
  • 1 King Bed

View all photos for King Room With Sea View

Egyptian cotton sheets, premium bedding, pillowtop beds, free minibar

King Room With Sea View

  • Sleeps 2
  • 1 King Bed

View all photos for King Room With Pool View

Egyptian cotton sheets, premium bedding, pillowtop beds, free minibar

King Room With Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

Egyptian cotton sheets, premium bedding, pillowtop beds, free minibar

Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Egyptian cotton sheets, premium bedding, pillowtop beds, free minibar

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

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About this property

Ritz Residence @ Imago Mall Loft B

4.5-star Kota Kinabalu hotel, connected to a shopping center in Downtown Kota Kinabalu
This smoke-free hotel features 20 restaurants, 2 outdoor pools, and a full-service spa. Free WiFi in public areas and free self parking are also provided. Additionally, 3 bars/lounges, 20 coffee shops/cafes, and a snack bar/deli are onsite. Housekeeping is available on request.
Ritz Residence @ Imago Mall Loft B offers 6 air-conditioned accommodations with washers/dryers and free minibar items. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. This Kota Kinabalu hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices).

Bathrooms include separate bathtubs and showers with rainfall showerheads and hydromassage showerheads, slippers, designer toiletries, and bidets. Business-friendly amenities include desks, printers, and safes. Additionally, rooms include complimentary bottled water and hair dryers. Microwaves, irons/ironing boards, and change of towels can be requested. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a waterslide and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Thai Odyssey Imago Shopping Mall. Services include facials, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including hydrotherapy, reflexology, and thalassotherapy. The spa is open daily.
Ritz Residence @ Imago Mall Loft B features a full-service spa, 2 outdoor swimming pools, a waterslide, and a sauna. Dining is available at one of the hotel's 20 restaurants and guests can grab coffee at one of the 20 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This 4.5-star property offers access to a 24-hour business center. This luxury hotel also offers spa services, a terrace, and a vending machine. Complimentary covered self parking is available on site.

Ritz Residence @ Imago Mall Loft B is a smoke-free property.

KFC - Onsite restaurant.
Burger King - Onsite restaurant. Open daily.
Pizza Hut - Onsite restaurant. Open daily.
Starbucks - This café serves breakfast, brunch, lunch, and dinner. Open daily.
Secret Recipe - Onsite restaurant. Open daily.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site

Food and drink

  • 20 coffee shops/cafes
  • 20 restaurants
  • 3 bars/lounges
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Burger King
  • KFC
  • Pizza Hut
  • Secret Recipe
  • Starbucks

Things to do

  • 2 outdoor pools
  • 24-hour pool access
  • Designer stores
  • Full-service spa
  • Playground
  • Sauna
  • Shopping mall
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • In-room washer/dryer
  • Laundry facilities
  • Lifeguards on site
  • Microwave on request
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Vending machine
  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Tile flooring in room
  • Wheelchair-accessible path to elevator

More

  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Meal delivery service
  • Microwave on request
  • Mini-fridge
  • Oven
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laundry detergent
  • Printer
  • Safe
  • Soundproofed rooms
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 100
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Late check-out fee: MYR 100 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Property Registration Number Yes

We should mention

24-hour pool access

Property is also known as

Ritz Imago Mall Loft B
Ritz Residence at Imago Loft B 7th Floor
Ritz Residence @ Imago Mall Loft B Hotel
Ritz Residence @ Imago Mall Loft B Kota Kinabalu
Ritz Residence @ Imago Mall Loft B Hotel Kota Kinabalu

Ritz Residence @ Imago Mall Loft B Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 25 out of 28 reviews
Rating 8 - Good. 2 out of 28 reviews
Rating 6 - Okay. 1 out of 28 reviews
Rating 4 - Poor. 0 out of 28 reviews
Rating 2 - Terrible. 0 out of 28 reviews

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

mahdi

Stayed 2 nights in Dec 2024

10/10 Excellent

Beppi, Singapore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good pr-ship by the front employees from pre-arrival to arrival and departure. It will be my first joice for my next visit to K.K.
Stayed 4 nights in Dec 2024

10/10 Excellent

Rohana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Service
We would like to express our appreciation to the Ritz Residence Team for their amazing service even before arriving at Kota Kinabalu. Their exceptional service deserves a 10-star rating.
Stayed 3 nights in Oct 2024

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfull property with attentive staff! Great location next to a large shopping mall. Within walking distance of KK waterfront. Large swimming pool available for guest use.
Stayed 3 nights in Sep 2024

8/10 Good

Gemma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly welcome to stay, property was clean and tidy. Single glazed windows so bring earplugs as under the flight path to Kota Kinabalu airport but easy access to shops and the city centre.
Stayed 1 night in Sep 2024

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to be
We have stayed here a few times now when travelling through KK and it never disappoints. Staff are so friendly and helpful, location can’t be beat right in the middle of all the shops. There was the occasional rumble outside which I’m guessing is planes overhead but the bed is so soft it’s easy to fall asleep.
Stayed 1 night in Sep 2024

10/10 Excellent

edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay here. Staff we so kind, nice water and fresh towels when ever we needed it. The room was amazing. Super high tech and very grand. Beautiful time at the ritz
Stayed 4 nights in Jul 2024

6/10 Okay

Belinda

Liked: Cleanliness, amenities, property conditions & facilities
Has the look and feel of luxury with great shopping and location however it is right in the incoming flight path and the windows and sliding verandah door in my room were not sound proofed at all and was offered ear plugs as a solution which I feel is unacceptable. I would not have booked If I was aware of the excessive constant noise from the planes.
Stayed 3 nights in Jul 2024

10/10 Excellent

jueren

Liked: Cleanliness, staff & service, property conditions & facilities
located on top of a large shopping mall
Stayed 4 nights in May 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort and convenience
This was our 2nd stay and it didn’t disappoint. Both times we have stayed 1 night as a stop over between flights. The service is excellent, friendly, helpful and welcoming. You get the feeling nothing would be too much trouble. We were also given a surprise upgrade this trip, which was very welcome for our family of 3. The room so cosy and lux. The bed is super soft and comfortable which is just what you need after a long day of travelling, and the bathroom is generous and modern with a large shower and separate bath. Location is excellent right above lots of places to eat and all the shops. If you value comfort and convenience then this is the perfect place to stay!
Stayed 1 night in Mar 2024

10/10 Excellent

Mohd. Shoffian, Kunak

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room so clean & nice but a little bit small. Safety so good. Easy to do my shopping. Recommend to stay for shopping trip.
Stayed 2 nights in Feb 2024

10/10 Excellent

Queia, Bandar Seri Begawan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent stay place 💕
Stayed 4 nights in Dec 2023

10/10 Excellent

Kok Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A touch of Luxury
This place is fabulous! The room was not big but well decorated, and very inviting and cosy. Luxurious touches like the chandelier, sparkly handles and lights, and the quality coffee making area, made us feel like we were in a posh hotel. The room offered every amenity we needed plus more. After a long day travelling the big bed was so soft and comfortable the street noise we could hear was easily forgiven. The bathroom, so large, modern and fabulous, I can’t fault it! Location is excellent with shops and places to eat right downstairs. Service was amazing, super helpful, communicative and very kind and friendly. We will definitely stay here again next time we are in KK.
Stayed 1 night in Nov 2023

10/10 Excellent

Kamlesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is new. The amenities are better than a 5-star hotel. They provide Netflix and Amazon Prime at no extra cost. The size of the apartment is a bit small but very well equipped, with a bathtub. They also provide soft drinks at no extra cost.
Stayed 1 night in Oct 2023

10/10 Excellent

Kamlesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small cozy room in a great location, Imago Mall.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable room and location is the best
Place is in the Imago shopping mall. Many restaurants and shopping near by. Sutera golf club across the street. Room is very clean and has all fancy things like Dyson hair dryer and electric curtains. Free soft drinks. There are some umbrellas, luggage scale etc to use. Before arriving call the number. I communicated via Whatsapp and got quickly answer if any questions. Really good service. They have luggage room as well. Room is not really big size but perfect for couple. Toilet bowl is kind of Asian size and not American standard.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ryo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
立地がとても良い。また、スタッフはフレンドリーでありとても快適に過ごせました。ただ、飛行機が上を通る際、音がするので気になる人はフリーアメニティの耳栓をもらうと良いと思います。
Stayed 2 nights in Aug 2024

10/10 Excellent

TOMOYOSHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Ryo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
立地が良い また、スタッフがフレンドリーでとても助かりました
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

TOMOYA, Yokohama-city,Kanagawa-ku

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ショッピングセンターが徒歩すぐ。空港からも近く、次の日移動がある場合はとても便利です。
Stayed 1 night in Apr 2024

10/10 Excellent

tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the best hotel i stay during i in kk 4 days
Stayed 1 night in Mar 2024

10/10 Excellent

hock an

Stayed 2 nights in Mar 2024