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Garden Deluxe (Twin)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Ocean Junior Garden View Family Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Ocean Junior Seaview Suite (Twin)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Ocean Junior Seaview Suite (King)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Ocean Junior Garden View Suite (Twin)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Garden Deluxe (King)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Amenities

All-inclusive Details

All-inclusive room rates at Shangri-La Rasa Ria, Kota Kinabalu are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet meals, snacks, and select beverages included
  • Premium alcoholic beverages included

Activities and facilities/equipment
Land activities

  • Bicycling
  • Climbing wall

Not included

  • Minibar

  • Climbing wall included
  • Bicycling included
  • Buffet-style meals included
  • Gratuities included
  • Local non-alcoholic beverages and soft drinks included
  • Basic alcoholic beverages included
  • Additional gratuities accepted
  • Premium or imported alcoholic beverages included
  • All meals included
  • Minibar not included

Property Features

Some rates at Shangri-La Rasa Ria, Kota Kinabalu are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with complimentary cabanas. Summer fun is a breeze at Shangri-La Rasa Ria, Kota Kinabalu, where you can play a round of golf at the golf course, cool off in one of the 2 outdoor swimming pools, and enjoy a treatment at the full-service spa.

A complimentary breakfast is offered each morning. Dining is available at one of the resort's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the resort's bars, which include 2 bars/lounges, a beach bar, and a poolside bar. Wireless Internet access is complimentary. This beach resort also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Guests can use the outdoor pool at a partner property. Complimentary self parking is available on site.

Shangri-La Rasa Ria, Kota Kinabalu has designated areas for smoking.

  • Picnic area
  • Daily
  • Waterslide
  • Children's games
  • Children's toys
  • Number of outdoor pools - 2
  • Water dispenser
  • Elevator
  • Fitness facilities
  • Free airport transportation
  • Lockers available
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Free self parking
  • Dry cleaning/laundry service
  • Games
  • Limo or town car service available
  • Table tennis
  • On private beach
  • Number of meeting rooms - 10
  • Terrace
  • Luggage storage
  • Free buffet breakfast
  • Concierge services
  • Gift shops or newsstand
  • Conference center
  • Designated smoking areas
  • Pool umbrellas
  • Outdoor tennis courts - 1
  • Total number of rooms - 499
  • No accessible shuttle
  • Accessible airport shuttle
  • Number of floors - 6
  • Number of buildings/towers - 2
  • Golf course on site
  • Lifeguard on site
  • Tennis on site
  • Number of accessible parking spaces 10
  • Pro shop
  • Coffee/tea in common areas
  • Registration desk height (inches) - 528
  • Registration desk height (centimeters) - 1341
  • Karaoke
  • Elevator door width (inches) - 504
  • Number of bars/lounges - 2
  • Elevator door width (centimeters) - 1280
  • Number of poolside bars - 1
  • Hallway handrail height (inches) - 420
  • Full-service spa
  • Number of beach bars - 1
  • Hallway handrail height (centimeters) - 1067
  • Stairwell handrail height (inches) - 420
  • Access to nearby outdoor pool
  • Stairwell handrail height (centimeters) - 1067
  • Free breakfast
  • Spa treatment room(s)
  • Billiards or pool table
  • Free beach cabanas
  • Grocery/convenience store
  • Tours/ticket assistance
  • Year Built - 1996
  • Beach sun loungers
  • Free WiFi
  • Pool sun loungers
  • Health club
  • Number of coffee shops/cafes - 1
  • Children's club (free)
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Number of restaurants - 5
  • Ballroom
  • Banquet hall
  • Reception hall
  • Laundry facilities
  • Beach towels
  • Arcade/game room
  • Wedding services
  • Golf clubs (equipment)
  • Garden
  • Multilingual staff
  • Outdoor furniture

Family Friendly Amenities

  • On private beach
  • Number of outdoor pools - 2
  • Children's pool
  • Waterslide
  • Free WiFi
  • Outdoor tennis courts - 1
  • Children's club (free)
  • Grocery/convenience store
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Free cribs/infant beds

Room Amenities

Shangri-La Rasa Ria, Kota Kinabalu offers 499 air-conditioned accommodations with safes and complimentary bottled water. A pillow menu is available. This Tuaran resort provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Bathrooms include bathrobes, slippers, bidets, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Ceiling fan
  • Room service (24 hours)
  • Desk
  • Turndown service
  • Free bottled water
  • Wireless internet access
  • Bidet
  • Blackout drapes/curtains
  • Slippers
  • Free WiFi
  • Free wired internet
  • Pillow menu
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 2
  • Soap
  • Shampoo
  • Toilet paper
  • Window screens
  • Laptop-friendly workspace
  • Hand-held showerhead
  • Closed captioned TV
  • Wheelchair-accessible bathroom vanity
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar - in shower
  • Bathroom emergency pull cord
  • Doorbell/telephone notification
  • Lever door handles
  • Telephone accessibility kit
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Desk chair
  • WiFi speed 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Shower grab bar height (inches) - 582
  • Shower grab bar height (centimeters) - 1478
  • Accessible vanity height (inches) - 570
  • Accessible vanity height (centimeters) - 1448

Parking

Free self parking

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access

Available in some public areas: Free WiFi

Food & Drink

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM.

Kozan Teppanyaki - This family restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required.

The Eighth - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open select days.

Tepi Laut - This beach restaurant specializes in Malaysian cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Coffee Terrace - This buffet restaurant specializes in international cuisine and serves breakfast and dinner. A children's menu is available. Reservations are required. Open daily.

Oceano Modern Grill - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.

24-hour room service is available.

Spa Services

The onsite spa has 7 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

  • Number of treatment rooms 7
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Reflexology
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Sign language-capable staff
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a private beach, an outdoor tennis court, and a health club. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Golf lessons on site
  • Golfing on site
  • Surfing/bodyboarding on site
  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Rock climbing on site
  • Beach volleyball on site
  • Kayaking on site
  • Fishing nearby
  • Yoga classes/instruction on site
  • Horse riding nearby
  • Playground on site
  • Ecotours nearby
  • Boat tours nearby
  • Sailing on site
  • Basketball on site
  • Hiking/biking trails nearby
  • Swimming nearby

Hotel Policies

Payment types

Fees

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time ends at anytime

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

This property accepts credit cards, debit cards, and mobile payments; cash is not accepted

Mobile payment options include: Alipay, Apple Pay, Boost, DuitNow, MaybankPay, Samsung Pay, and WeChat Pay

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The listed child breakfast fee applies to guests age 11 and younger.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, mobile payments, Alipay, Apple Pay, Boost, DuitNow, and MaybankPay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Car recommended

Credit card pre-authorization

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Cash or credit card deposit required

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Security system

Property does not follow sanitization practices of any association

Staffed front desk

WeChat Pay

Carbon monoxide detector

Smoke detector

Mobile payments

Alipay

Apple Pay

Boost

DuitNow

MaybankPay

UnionPay

Samsung Pay

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Children stay free - maximum age 11

Social distancing measures are in place

Contactless check-in is available

Property follows regional sanitization guidelines Safe & Clean (Malaysia)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Children stay free

Service animals not allowed

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Number of children who can stay free - 2

Debit cards

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 200 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets or service animals allowed

We should mention

Reservations are required for golf tee times and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

A car is recommended for transportation to and from this property.

Contactless check-in and contactless check-out are available.

Hotel Names

  • Shangri-La's Rasa Ria
  • Shangri-La's Rasa Ria Resort
  • Shangri-La's Rasa Ria Resort Tuaran
  • Shangri-La's Rasa Ria Tuaran
  • Shangri La's Rasa Ria Resort Spa
  • Shangri-La Rasa Ria, Kota Kinabalu Resort
  • Shangri-La Rasa Ria, Kota Kinabalu Tuaran
  • Shangri-La Rasa Ria, Kota Kinabalu Resort Tuaran

Hotel Reviews

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