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Shangri-La Rasa Ria, Kota Kinabalu

5.0 star property

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Photo gallery for Shangri-La Rasa Ria, Kota Kinabalu

In-room safe, desk, laptop workspace, blackout drapes
Property video
Outdoor banquet area
5 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Parking included
$154
includes taxes & fees
Apr 9 - Apr 10

Explore the area

View in a map
Pantai Dalit, Kota Kinabalu, Tuaran, Sabah, 89208
  • Place, Dalit Bay Golf & Country Club
    ‪5 min walk‬
  • Place, Dalit Beach
    ‪8 min walk‬
  • Place, Imago Shopping Mall
    ‪41 min drive‬
  • Airport, Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    ‪49 min drive‬

Room options

View all photos for Garden Deluxe Seaview (King)

Garden Deluxe Seaview (King) | In-room safe, desk, laptop workspace, blackout drapes

Garden Deluxe Seaview (King)

10.0 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 388 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Garden Deluxe Seaview (Twin)

Garden Deluxe Seaview (Twin) | In-room safe, desk, laptop workspace, blackout drapes

Garden Deluxe Seaview (Twin)

8.0 out of 10
Very good
(3 reviews)
  • Sea view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Garden Deluxe (King)

Garden Deluxe (King) | In-room safe, desk, laptop workspace, blackout drapes

Garden Deluxe (King)

9.8 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Garden Deluxe (Twin)

Garden Deluxe (Twin) | In-room safe, desk, laptop workspace, blackout drapes

Garden Deluxe (Twin)

  • Garden view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Garden Deluxe Family Room

Garden Deluxe Family Room | In-room safe, desk, laptop workspace, blackout drapes

Garden Deluxe Family Room

  • Garden view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean Junior Garden View Suite (King)

In-room safe, desk, laptop workspace, blackout drapes

Ocean Junior Garden View Suite (King)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 969 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 2 Twin Beds, Garden View

In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, 2 Twin Beds, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 969 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed, Sea View

In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, 1 King Bed, Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 969 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 2 Twin Beds, Sea View

In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, 2 Twin Beds, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 969 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Garden Executive Suite (King)

In-room safe, desk, laptop workspace, blackout drapes

Garden Executive Suite (King)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 783 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Garden Superior Rainforest (King)

In-room safe, desk, laptop workspace, blackout drapes

Garden Superior Rainforest (King)

7.6 out of 10
Good
(5 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Garden Superior Rainforest (Twin)

Garden Superior Rainforest (Twin) | In-room safe, desk, laptop workspace, blackout drapes

Garden Superior Rainforest (Twin)

  • 391 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Junior Suite (Family Room)

Junior Suite (Family Room) | In-room safe, desk, laptop workspace, blackout drapes

Junior Suite (Family Room)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 969 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed (Ocean Wing)

Table tennis

Executive Suite, 1 King Bed (Ocean Wing)

  • Sea view
  • 1937 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Garden Wing Speciality)

Suite (Garden Wing Speciality) | In-room safe, desk, laptop workspace, blackout drapes

Suite (Garden Wing Speciality)

  • Sea view
  • 1163 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean Wing Executive Suite

Table tennis

Ocean Wing Executive Suite

  • Sea view
  • 1921 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Shangri-La Rasa Ria, Kota Kinabalu

5-star Tuaran resort walkable to Dalit Beach
Spend the day relaxing at Shangri-La Rasa Ria, Kota Kinabalu's private white sand beach, practicing your swing on the golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 5 restaurants.
Shangri-La Rasa Ria, Kota Kinabalu offers 494 air-conditioned accommodations with safes and complimentary bottled water. A pillow menu is available. This Tuaran resort provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices).

Bathrooms include bathrobes, slippers, bidets, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a private beach, an outdoor tennis court, and a health club. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Some rates at Shangri-La Rasa Ria, Kota Kinabalu are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with complimentary cabanas. Summer fun is a breeze at Shangri-La Rasa Ria, Kota Kinabalu, where you can play a round of golf at the golf course, cool off in one of the 2 outdoor swimming pools, and enjoy a treatment at the full-service spa.

A complimentary breakfast is offered each morning. Dining is available at one of the resort's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the resort's bars, which include 2 bars/lounges, a beach bar, and a poolside bar. Wireless Internet access is complimentary. This luxury resort also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Guests can use the outdoor pool at a partner property. Complimentary self parking is available on site.

Shangri-La Rasa Ria, Kota Kinabalu has designated areas for smoking.

Guests are offered a complimentary buffet breakfast each morning.
Kozan Teppanyaki - This family restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required.
The Eighth - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open select days.
Tepi Laut - This beach restaurant specializes in Malaysian cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Coffee Terrace - This buffet restaurant specializes in international cuisine and serves breakfast and dinner. A children's menu is available. Reservations are required. Open daily.
Oceano Modern Grill - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.
24-hour room service is available.

All inclusive details

All-inclusive room rates at Shangri-La Rasa Ria, Kota Kinabalu are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included
Premium alcoholic beverages included

Land activities

Bicycling
Climbing wall

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 10:00 AM to 8:00 PM at scheduled times
  • Free shopping center shuttle
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • 2 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Restaurants on site

  • Coffee Terrace
  • Kozan Teppanyaki
  • Oceano Modern Grill
  • Tepi Laut
  • The Eighth

Things to do

  • 18-hole golf course
  • 2 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Golf
  • Golf clubs/equipment
  • Golf lessons
  • Health club
  • Hiking/biking trails
  • Horseback riding/rentals
  • Karaoke
  • Kayaking
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Playground
  • Pro golf shop
  • Rock climbing
  • Sailing
  • Surfing/bodyboarding
  • Table tennis
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Stroller
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • On a private beach
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Sign language-capable staff
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 2 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1996
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 237.6 per night

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 237.6 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Alipay, Apple Pay, Boost, DuitNow, MaybankPay, Samsung Pay, and WeChat Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Shangri-La's Rasa Ria
Shangri-La's Rasa Ria Resort
Shangri-La's Rasa Ria Resort Tuaran
Shangri-La's Rasa Ria Tuaran
Shangri La's Rasa Ria Resort Spa
Shangri-La Rasa Ria, Kota Kinabalu Resort
Shangri-La Rasa Ria, Kota Kinabalu Tuaran
Shangri-La Rasa Ria, Kota Kinabalu Resort Tuaran

Shangri-La Rasa Ria, Kota Kinabalu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 694 out of 1000 reviews
Rating 8 - Good. 214 out of 1000 reviews
Rating 6 - Okay. 41 out of 1000 reviews
Rating 4 - Poor. 25 out of 1000 reviews
Rating 2 - Terrible. 26 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Josephine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at the Shangrila Rada Ria hotel. The resort is extensive, offering plenty of activities. We particularly enjoyed the spa, the reserve, the pool, horse riding, and the diverse range of restaurants, including Italian, Japanese, and Malaysian options. The staff were exceptionally friendly and helpful. Special thanks to Milhan, Erly, Yadmin, and Adeline for their outstanding hospitality. We look forward to returning again.
Stayed 4 nights in Dec 2025

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
The staff were amazing, remembered our kids names every time we saw them. Looked after us very well. The entertainment was fab, the range of options for kids and the staff really love their jobs. The dancing and the band was fantastic. Thank you for the upgrade, Expedia!
Stayed 4 nights in Dec 2025

8/10 Good

MIKA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staffs are very friendly and supportive
Stayed 3 nights in Dec 2025

10/10 Excellent

Terence

Stayed 4 nights in Nov 2025

2/10 Terrible

Maria

Stayed 1 night in Dec 2025

4/10 Poor

Lynn Ann, Spring

Traveled with partner
Disliked: Property conditions & facilities
This resort is feeling very tired. Service was generally good, occasionally inconsistent. Room was spacious & quiet, but not in the best condition, although the bathroom was very clean (poor lighting, but clean). Cleaning occurred very late in the day for our room & turn down service was inconsistent. Amenities in the room were good. Flip flops & slippers were nice. Had planned to use spa services, but the prices for services were outrageous. At booking not advised we would be have access to both pools (the family pool was the only one open for our use) the more quiet ocean wing pool was only for club members???) pools was busy with lots of children. It would have been nice to have access to the more quiet adult ocean wing pool. Beach was wide and usually empty. Please be conscious of the sand fleas, they are really bad, make sure your insect spray is effective. The trash on beach to the left of the resort is bad…really bad. You cannot take a walk on the paths in the reserve without an escort and you can’t plan to take a shortened walk that is not part of an organized longer group walk. Buffet meals part of the all-inclusive, while extensive in choice, were not particularly tasty. Seafood buffet was particularly disappointing as far as quality and weirdly there was almost no choices for someone who doesn’t eat seafood. Best meal was an afternnoon tea served at the lobby lounge. Over all this resort felt geared to families/large groups. Not 5/4 star, very mediocre
Ocean View room Garden Wing
Stained sheets
Room carpet was not clean
Stayed 3 nights in Dec 2025

10/10 Excellent

jaroslaw

Traveled with group
Liked: Cleanliness, staff & service, amenities
Duży hotel z ogromna plażą, która ma łagodne zejście do wody, świetny serwis (czysto & komfortowo), doskonała kuchnia choć ceny nieco wysokie. W pobliżu brak jakiejś interesujących miejscowości natomiast hotel zapewnia o określonej godzinie transfer do miasta Kota Kinanbalu a nastepnie powrót wieczorem.
Stayed 2 nights in Nov 2025

10/10 Excellent

Regina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best part about this property , besides r lush well kept landscaped gardens , the beautiful beach to view the sunset , is really the Malaysian hospitality . The staff genuinely try their best to help and make your stay as good as they can it . Special mention to Jerony Harvey & Azrul who gave great service !! Thank you .
Stayed 3 nights in Nov 2025

10/10 Excellent

Stephanie

Traveled with group
Liked: Cleanliness, staff & service
Fabulous hotel. Everything was top notch nothing was too much trouble for the staff.
Stayed 3 nights in Oct 2025

6/10 Okay

Martin

Traveled with partner
Liked: Property conditions & facilities
While the setting is undeniably beautiful and the staff are mostly genuinely friendly, the experience itself was surprisingly uneven and not at all 5-stars. The food setup itself is super confusing. Many of the restaurants were closed and only one open each night, which caters to the all-inclusive guests. So if you’re a la carte, you’ve got to sit amongst a buffet and wait 40 minutes for every meal. And because of the location you don't really have a choice but to eat there. We often had to ask for things more than once before they appeared. The wine we ordered one night was also off, and dinner often arrived cold because it took so long. The staff were really kind and polite throughout, but it always felt like the service was running a few steps behind. Happy hour was a bit of a letdown too, with like 5 drinks which were all pretty terrible – a Carlsberg can?! Come on… The check-in also felt disorganised, with no greeting or sense of welcome. It wasn’t rude, just oddly flat for a place that trades on hospitality. When we checked in we even found blood on the sheets. So not a great start. The people working there were mostly lovely, but the whole place seems to be struggling with timing, communication and organisation. It’s not 5-star really and if you're not doing all-inclusive I wouldn't bother.
Stayed 7 nights in Oct 2025

10/10 Excellent

Tatsuya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2025

2/10 Terrible

Peter

Disliked: Staff & service, amenities, property conditions & facilities
Second room we booked was not ready due a” leak” - this was at 6pm. After we returned from dinner (which, to be fair was excellent) the leak had returned and flooded the entry to the room.
Stayed 1 night in Sep 2025

10/10 Excellent

Noor Faezah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for watching the sunset by the beach
Stayed 3 nights in Sep 2025

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Mark

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great hotel. Staffs were friendly and room was nice and spacious. One thing though, even after I showed them and email about the 10 MYR per night tourism tax will be paid by Expedia at Check in, they still asked me again to pay at check out. It didn't happend at my other hotel, Le Meridien at all. Other than that, it was great stay.
Stayed 2 nights in Aug 2025

8/10 Good

Xiaodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Zachary, Lantau

Liked: Cleanliness
Great hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Nick

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic holiday, great hotel and always super helpful staff
Stayed 2 nights in Apr 2025

10/10 Excellent

Pui Kim

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The only recommendation would be for the Japanese restaurant to use less garlic when making the fried rice. The breakfast buffet and dinner buffet offered a large variety of choices-fresh and delicious. We recommend a stay in an ocean view suite for couples who plan to visit. It offered an outdoor soak tub to allow one to watch the sun set into the sea. Little things made the differences at the Shangri-La Rasa Ria: • cold face towel when sitting by the pool • family friendly pools and activities for those travelling with little munchkins • accessibility friendly • located right on the sandy beach • multiple pillow options - AMAZING! • laundry service at an amazing price • a thank-you note from the room attendants sealed the deal on the day of check-out Service was excellent from the moment we arrived to the sad moment when we had to leave. Looking forward to another stay soon!!!
Stayed 4 nights in Jul 2025

10/10 Excellent

Zachary, Lantau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Our kids had a great time.
Stayed 4 nights in Jul 2025

10/10 Excellent

Vanesa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Depressing bathrooms , hotel great otherwise

After a terrible check-in process (lack of training) the hotel was great . One thing though the bathrooms are depressing and tired .
Stayed 2 nights in Jul 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jun 2025

8/10 Good

MOHAMMAD

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Lucas

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff
Stayed 3 nights in Jul 2025