*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Wireless Internet access is complimentary. 2 meeting rooms are available. This Kota Kinabalu hotel also offers concierge services, dry cleaning/laundry services, and express check-in.
The LUMA Hotel - A Member of Design Hotels is a smoke-free property.
- Safe-deposit box at front desk
- Express check-in
- Number of meeting rooms - 2
- Luggage storage
- Water dispenser
- Elevator
- Breakfast available (surcharge)
- Number of restaurants - 3
- Concierge services
- 24-hour front desk
- Banquet hall
- Parking (limited spaces)
- Grocery/convenience store
- Total number of rooms - 115
- Number of floors - 9
- Dry cleaning/laundry service
- Free WiFi
- Smoke-free property
- Number of coffee shops/cafes - 1
Room Amenities
The LUMA Hotel - A Member of Design Hotels offers 115 air-conditioned accommodations with safes and complimentary bottled water. These individually furnished accommodations include desks. Flat-screen televisions come with digital channels. Coffee/tea makers and minibars are provided. Bathrooms include bathtubs or showers, bathrobes, slippers, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
- Air conditioning
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Bathrobes
- Hair dryer
- In-room safe
- Desk
- Iron/ironing board (on request)
- Free bottled water
- Wireless internet access
- Slippers
- Digital TV service
- Flat-panel TV
- Individually furnished
- Bathtub or shower
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of beds 2
- Soap
- Shampoo
- Toilet paper
- Laptop-friendly workspace
- Eco-friendly toiletries
- Toothbrush and toothpaste available
Parking
Parking (limited spaces)
Internet
Available in all rooms: Wireless internet access
Available in some public areas: Free WiFi
Food & Drink
Continental breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Flow Coffee @ Luma - Onsite café.
JOJO Restaurant - Onsite restaurant. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Hinode Restaurant - Onsite restaurant. Open daily.
Fish Market Restaurant - Onsite restaurant. Open daily.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Wheelchair accessible path of travel
- Wheelchair-accessible concierge desk
- Valet for wheelchair-equipped vehicle
- Well-lit path to entrance
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible fitness center
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: MYR 150.0 per accommodation
We have included all charges provided to us by the property.
Optional extras
- Fee for continental breakfast: approximately MYR 38 for adults and MYR 38 for children
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: MYR 116 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.
Property follows sanitization practices of COVID-19 Guidelines (WHO)
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is available
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Water dispenser use by guests actively encouraged
Staff wears personal protective equipment
Security system
Mobile key entry is not available
Food service has been amended for enhanced safety
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Guest will receive an email before arrival 72 hours
Contactless check-in is available
No rollaway/extra beds available
Property follows regional sanitization guidelines Safe & Clean (Malaysia)
No cribs (infant beds) available
Guests will receive an email with special check-in instructions
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Service animals not allowed
Individually-wrapped food options are available through room service
Debit cards
Gap period enforced between guest stays - 24 hours
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for MYR 116 per night.
- Cribs (infant beds) are not available.
Pet Policy
- No pets or service animals allowed
We should mention
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions.
Contactless check-in is available.
Hotel Names
- The Luma Hotel
- The Luma Of Design Hotels
- The LUMA Hotel A Member of Design Hotels
- The LUMA Hotel - A Member of Design Hotels Hotel
- The LUMA Hotel - A Member of Design Hotels Kota Kinabalu
- The LUMA Hotel - A Member of Design Hotels Hotel Kota Kinabalu
Hotel Reviews
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