The LUMA Hotel - A Member of Design Hotels

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The LUMA Hotel - A Member of Design Hotels

Lobby lounge
Property entrance
Minibar, in-room safe, individually furnished, desk
Reception
Bar (on property)

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
Lot 2-5, Block A, Sutera Avenue,, Jalan Sembulan, Kota Kinabalu, Sabah, 88100
  • Sutera Harbour
    7 min walk
  • Gleneagles Hospital
    14 min walk
  • Sabah State Mosque
    19 min walk
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    13 min drive

Room options

View all photos for Grass Standard (Hollywood Twin)

Grass Standard (Hollywood Twin) | Minibar, in-room safe, individually furnished, desk

Grass Standard (Hollywood Twin)

  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Fern Cosy (Hollywood Twin)

Fern Cosy (Hollywood Twin) | Game room

Fern Cosy (Hollywood Twin)

  • 248 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Emerald Original (Hollywood Twin)

View from room

Emerald Original (Hollywood Twin)

  • 398 sq ft
  • Sleeps 3
  • 1 Twin Bed

View all photos for Fern Cosy (King)

Fern Cosy (King) | Game room

Fern Cosy (King)

  • 248 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Extraordinary (Family Suite)

Minibar, in-room safe, individually furnished, desk

Family Extraordinary (Family Suite)

  • 549 sq ft
  • Sleeps 7
  • 2 Queen Beds

View all photos for Emerald Original (Super King)

View from room

Emerald Original (Super King)

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Eden Deluxe (Junior Suite)

Eden Deluxe (Junior Suite) | Minibar, in-room safe, individually furnished, desk

Eden Deluxe (Junior Suite)

  • 431 sq ft
  • Sleeps 7
  • 2 Queen Beds

View all photos for Palm Marvellous (Hollywood Twin)

Palm Marvellous (Hollywood Twin) | Game room

Palm Marvellous (Hollywood Twin)

  • 366 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Palm Marvellous (Super King)

Palm Marvellous (Super King) | Minibar, in-room safe, individually furnished, desk

Palm Marvellous (Super King)

  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Green Luxury Family (Suite)

Minibar, in-room safe, individually furnished, desk

Green Luxury Family (Suite)

  • 506 sq ft
  • Sleeps 7
  • 2 Queen Beds

View all photos for Grass Standard (Super King)

Grass Standard (Super King) | Minibar, in-room safe, individually furnished, desk

Grass Standard (Super King)

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

The LUMA Hotel - A Member of Design Hotels

3.5-star hotel in Downtown Kota Kinabalu
Along with 3 restaurants, this smoke-free hotel has a coffee shop/cafe and concierge services. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk, and express check-in are onsite.
The LUMA Hotel - A Member of Design Hotels offers 115 air-conditioned accommodations with safes and complimentary bottled water. These individually furnished accommodations include desks. Flat-screen televisions come with digital channels. Coffee/tea makers and minibars are provided. Bathrooms include bathtubs or showers, bathrobes, slippers, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Wireless Internet access is complimentary. 2 meeting rooms are available. This Kota Kinabalu hotel also offers concierge services, dry cleaning/laundry services, and express check-in.

The LUMA Hotel - A Member of Design Hotels is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Flow Coffee @ Luma - Onsite café.
JOJO Restaurant - Onsite restaurant. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Hinode Restaurant - Onsite restaurant. Open daily.
Fish Market Restaurant - Onsite restaurant. Open daily.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 6:00 AM to 10:00 AM for a fee: MYR 38 for adults and MYR 38 for children
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Fish Market Restaurant
  • Flow Coffee @ Luma
  • Hinode Restaurant
  • JOJO Restaurant

Family friendly

  • Grocery/convenience store

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • Banquet hall
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 116 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 150.0 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MYR 38 for adults and MYR 38 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 116 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

The Luma Hotel
The Luma Of Design Hotels
The LUMA Hotel A Member of Design Hotels
The LUMA Hotel - A Member of Design Hotels Hotel
The LUMA Hotel - A Member of Design Hotels Kota Kinabalu
The LUMA Hotel - A Member of Design Hotels Hotel Kota Kinabalu

The LUMA Hotel - A Member of Design Hotels Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 79 out of 112 reviews" "
Rating 8 - Good. 30 out of 112 reviews" "
Rating 6 - Okay. 1 out of 112 reviews" "
Rating 4 - Poor. 1 out of 112 reviews" "
Rating 2 - Terrible. 1 out of 112 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Aftab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location and beautiful ambience.
Nice upscale hotel, very close to restaurants, shopping mall and convenient store. Room was nice and big but all rooms are not the same sizes. Breakfast was perfect, not too much food that people waste and enough different varieties to ensure you dont get bored with the same food, and no long waits to get your food. Grab is easy to get to costing approx 30MYR from the airport. Room was nice and clean and i couldnt have asked for anything better. Gym is on the 3rd floor but its outside and is owned by someone else. The elevators can take a day or two to get use to as breakfast is not available from all lifts. The hotel staff are very good especially those on reception and the staff for breakfast, Roaush (i dont think i got his name right) new staff and only been there for 3 months and the hotel has trained him really well, just shows how much attention the hotel has put on achieving the best for its guest. No problem recommend to friends and family.
Stayed 2 nights in Aug 2024

8/10 Good

FLORENT

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and friendly Hotel and team Nice room but the one along the road are extremely nosy nights and days very difficult to have a good night
Stayed 1 night in Aug 2024

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

SEK FAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Osamu

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Malene

Stayed 1 night in Jul 2024

10/10 Excellent

Hung Fu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Very good accommodation experience I will definitely go there again next time I have a chance
Stayed 2 nights in Jun 2024

10/10 Excellent

JONGMIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Jit Nam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern and comfortable hotel
Very nice modern hotel in a reasonably good location. Walkable to Imago Mall and a few dining options nearby including one up the spiral stair case in lobby (unfortunately the staff didnt tell us about this, so we found it after dinner, but still enjoyed a cocktail and dessert there after we found it ourselves). Rooms are modern and comfortable. Only downside is the road noise as we were on the road side of hotel, which overlooks a major highway and the sound proofing is minimal.
Stayed 2 nights in May 2024

8/10 Good

Kin Chai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

pei zie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

MING YEE

Stayed 5 nights in Mar 2024

8/10 Good

Yen Ping

Stayed 2 nights in Feb 2024

2/10 Terrible

hyun hae

Stayed 1 night in Jan 2024

10/10 Excellent

An

Liked: Cleanliness, staff & service, room comfort
Wonderful stay at Luma, a modern and tastefully designed boutique hotel.
Stayed 1 night in Dec 2023

10/10 Excellent

Stephen, Forest Grove

Stayed 4 nights in Dec 2023

8/10 Good

Hanzhong

Stayed 2 nights in Dec 2023

8/10 Good

Hjh Noor Zawani

Stayed 2 nights in Dec 2023

10/10 Excellent

Yew Chan

Stayed 1 night in Nov 2023

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2023

10/10 Excellent

Cindy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the design of the property! The room, the amenities, the comfort and the reception. Great location with food and beverage right at the building. Near to Imago, one of the biggest mall in city. The room is really comfortable, layout and space is impeccable. The shower is huge and the tub is a great after a long day. The bed is firm and bigger than King (super king maybe?), I just love this place so much this is definitely my go-to hotel next time I visit KK.
Stayed 3 nights in Nov 2023

10/10 Excellent

jae yun

All nice
Stayed 4 nights in Oct 2023

10/10 Excellent

Lay Beng

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the airport, and one of the newest that’s 5min walk to their newest, largest mall in KK.
Stayed 4 nights in Oct 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023