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The Pacific Sutera Hotel

5.0 star property

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Photo gallery for The Pacific Sutera Hotel

3 outdoor pools, pool umbrellas, sun loungers
Restaurant
Exterior
1 bedroom, memory foam beds, minibar, in-room safe
Beach/ocean view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • On private beach
  • Parking included
  • Spa
$100
includes taxes & fees
Dec 2 - Dec 3

Explore the area

View in a map
1 Sutera Harbour Boulevard, Sutera Harbour, Kota Kinabalu, Sabah, 88100
  • Place, Sutera Harbour
    ‪3 min walk‬
  • Place, Imago Shopping Mall
    ‪14 min walk‬
  • Place, Sabah State Mosque
    ‪17 min walk‬
  • Airport, Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    ‪7 min drive‬

Room options

View all photos for Junior Suite

1 bedroom, memory foam beds, minibar, in-room safe

Junior Suite

  • Sleeps 2

View all photos for Family Room

1 bedroom, memory foam beds, minibar, in-room safe

Family Room

  • Sleeps 2

View all photos for Deluxe King

1 bedroom, memory foam beds, minibar, in-room safe

Deluxe King

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Sea View King

Deluxe Sea View King | 1 bedroom, memory foam beds, minibar, in-room safe

Deluxe Sea View King

  • 355 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Pacific Junior Suite

1 bedroom, memory foam beds, minibar, in-room safe

Pacific Junior Suite

  • 807 sq ft
  • 1 bedroom
  • Golf view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Pacific Executive Suite

Pacific Executive Suite | 1 bedroom, memory foam beds, minibar, in-room safe

Pacific Executive Suite

  • 1130 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Twin

Deluxe Twin | 1 bedroom, memory foam beds, minibar, in-room safe

Deluxe Twin

10.0 out of 10
Exceptional
(2 reviews)
  • 351 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Sea View King

Room amenity

Premium Sea View King

  • 330 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room

Family Room | 1 bedroom, memory foam beds, minibar, in-room safe

Family Room

  • 720 sq ft
  • 1 bedroom
  • Golf view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe King Room

1 bedroom, memory foam beds, minibar, in-room safe

Deluxe King Room

  • Sleeps 2

View all photos for Deluxe Sea View King Room

1 bedroom, memory foam beds, minibar, in-room safe

Deluxe Sea View King Room

  • Sleeps 2

View all photos for Premium King Room

1 bedroom, memory foam beds, minibar, in-room safe

Premium King Room

  • Sleeps 2

View all photos for Premium Sea View King Room

1 bedroom, memory foam beds, minibar, in-room safe

Premium Sea View King Room

  • Sleeps 2

View all photos for Executive Suite

1 bedroom, memory foam beds, minibar, in-room safe

Executive Suite

  • Sleeps 2

View all photos for Premium King

1 bedroom, memory foam beds, minibar, in-room safe

Premium King

  • 355 sq ft
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Sea View

Deluxe Sea View | 1 bedroom, memory foam beds, minibar, in-room safe

Deluxe Sea View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Twin

1 bedroom, memory foam beds, minibar, in-room safe

Premium Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Sea View Twin

Premium Sea View Twin | 1 bedroom, memory foam beds, minibar, in-room safe

Premium Sea View Twin

  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin Room

1 bedroom, memory foam beds, minibar, in-room safe

Deluxe Twin Room

  • Sleeps 2

View all photos for Deluxe Sea View Twin Room

1 bedroom, memory foam beds, minibar, in-room safe

Deluxe Sea View Twin Room

  • Sleeps 2

View all photos for Premium Twin Room

1 bedroom, memory foam beds, minibar, in-room safe

Premium Twin Room

  • Sleeps 2

View all photos for Premium Sea View Twin Room

1 bedroom, memory foam beds, minibar, in-room safe

Premium Sea View Twin Room

  • Sleeps 2

View all photos for Pacific Deluxe King Room + Sutera Mantanani Deluxe Room

1 bedroom, memory foam beds, minibar, in-room safe

Pacific Deluxe King Room + Sutera Mantanani Deluxe Room

  • Sleeps 2

View all photos for Pacific Deluxe King Room + Sutera Mantanani Premium Chalet With Sea View

1 bedroom, memory foam beds, minibar, in-room safe

Pacific Deluxe King Room + Sutera Mantanani Premium Chalet With Sea View

  • Sleeps 2

View all photos for Pacific Deluxe King Room With Sea View + Sutera Mantanani Deluxe Room

1 bedroom, memory foam beds, minibar, in-room safe

Pacific Deluxe King Room With Sea View + Sutera Mantanani Deluxe Room

  • Sleeps 2

View all photos for Pacific Deluxe King Room With Sea View + Sutera Mantanani Premium Chalet With Sea View

1 bedroom, memory foam beds, minibar, in-room safe

Pacific Deluxe King Room With Sea View + Sutera Mantanani Premium Chalet With Sea View

  • Sleeps 2

View all photos for Pacific Deluxe King Room + Sutera Mantanani Premium Chalet

1 bedroom, memory foam beds, minibar, in-room safe

Pacific Deluxe King Room + Sutera Mantanani Premium Chalet

  • Sleeps 2

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About this property

The Pacific Sutera Hotel

5-star Kota Kinabalu resort, connected to the convention center in Downtown Kota Kinabalu
Spend the day at The Pacific Sutera Hotel's private white sand beach, relax by one of the 3 outdoor swimming pools, or enjoy the onsite golf course and full-service spa.
The Pacific Sutera Hotel offers 500 accommodations with minibars and safes. Beds feature memory foam mattresses. LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Kota Kinabalu resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including a private beach, 3 outdoor tennis courts, and 3 indoor tennis courts. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Body Senses By Mandara has massage/treatment rooms. Services include facials and manicures and pedicures. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy.
Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Summer fun is a breeze at The Pacific Sutera Hotel, where you can play a round of golf at the golf course, cool off in one of the 3 outdoor swimming pools, and enjoy a treatment at the full-service spa.

The resort offers a snack bar/deli. A poolside bar is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary. This luxury resort also offers a children's pool, outdoor tennis courts, and a sauna. Onsite self parking is complimentary.

The Pacific Sutera Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free shopping center shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 80 for adults and MYR 40 for children
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 27-hole golf course
  • 3 indoor tennis courts
  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Arcade/game room
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Gym
  • Playground
  • Racquetball/squash
  • Sauna
  • Tennis lessons
  • Volleyball
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • In a state park
  • Marina
  • On a private beach
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Elevator
  • Grab bar near toilet
  • Magnifying mirror
  • Phone accessibility kit
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 1999
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between noon and 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in a Malaysian Residents room type must present valid ID at check-in. The property reserves the right to amend the rate if valid proof is not provided.
All guests, including children, are required to present a valid government-issued ID card at check-in. Valid passport is accepted.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 180.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 80 for adults and MYR 40 for children
  • Late check-in fee for check-in between noon and 6:00 PM
  • Rollaway bed fee: MYR 180.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

Property is also known as

Hotel Pacific Sutera
Pacific Sutera
Pacific Sutera Hotel
Pacific Sutera Hotel Kota Kinabalu
Pacific Sutera Kota Kinabalu
Sutera Hotel
Sutera Pacific
Sutera Pacific Hotel
The Pacific Sutera Resort
The Pacific Sutera Hotel Resort
The Pacific Sutera Hotel Kota Kinabalu
The Pacific Sutera Hotel Resort Kota Kinabalu