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Ramada Grand Tsim Sha Tsui (Former Ramada Hong Kong Grand Tsim Sha Tsui)

3.5 star property

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Photo gallery for Ramada Grand Tsim Sha Tsui (Former Ramada Hong Kong Grand Tsim Sha Tsui)

Interior
Restaurant
Triple Room | Minibar, in-room safe, soundproofing, free WiFi
Front of property
Lobby

Reviews

6.8 out of 10

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Gym
  • Housekeeping
  • Air conditioning
$74
includes taxes & fees
Dec 15 - Dec 16

Explore the area

View in a map
23 Austin Avenue, Tsimshatsui, Kowloon
  • Place, Kowloon Park
    ‪5 min walk‬
  • Place, Temple Street Night Market
    ‪8 min walk‬
  • Place, Victoria Harbour
    ‪15 min walk‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪28 min drive‬

Room options

View all photos for Premium Room

Premium Room | Minibar, in-room safe, soundproofing, free WiFi

Premium Room

  • 280 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room Double/Twin

Standard Room Double/Twin | Minibar, in-room safe, soundproofing, free WiFi

Standard Room Double/Twin

  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room

Minibar, in-room safe, soundproofing, free WiFi

Deluxe Double or Twin Room

  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room | Minibar, in-room safe, soundproofing, free WiFi

Triple Room

  • Sleeps 3
  • 3 Twin Beds

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Property entrance
Best Western Plus Tsim Sha Tsui
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  • Restaurant
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  • Breakfast available
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About this property

Ramada Grand Tsim Sha Tsui (Former Ramada Hong Kong Grand Tsim Sha Tsui)

3.5-star hotel in Tsim Sha Tsui
Along with a restaurant, this hotel has a fitness center and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is not available.
Ramada Grand Tsim Sha Tsui (Former Ramada Hong Kong Grand Tsim Sha Tsui) offers 396 accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, slippers, and hair dryers.

This Kowloon hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Kowloon hotel also offers a fitness center, a vending machine, and tour/ticket assistance.

Ramada Grand Tsim Sha Tsui (Former Ramada Hong Kong Grand Tsim Sha Tsui) has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Ramada Grand Tsim Sha Tsui (Former Ramada Hong Kong Grand Tsim Sha Tsui) has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: HKD 77 for adults and HKD 77 for children
  • A restaurant

Things to do

  • Gym
  • Shopping

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 29 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The primary reservation holder must provide names of all guests at the time of booking. Name changes are not permitted on reservations.
Disposable personal items, such as toothbrushes, mineral water, shower cap, shaver, and comb are available for purchase through a vending machine on the 2nd floor.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately HKD 77 for adults and HKD 77 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Best Western Grand
Best Western Grand Hotel
Best Western Grand Hotel Kowloon
Best Western Grand Kowloon
Best Western Hotel Grand
Grand Hotel Best Western
Best Western Grand Hotel Hong Kong Kowloon
Best Western Grand Hotel Hong Kong
Best Western Grand Hong Kong Kowloon
Best Western Grand Hong Kong
Best Western Grand Hotel Hong Kong
Ramada Hong Kong Grand Tsim Sha Tsui
Ramada Hong Kong Grand (Former Best Western Grand Hotel)

Reviews

Ramada Grand Tsim Sha Tsui (Former Ramada Hong Kong Grand Tsim Sha Tsui) Reviews

6.8

6.8/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness
Rating 10 - Excellent. 190 out of 1020 reviews
Rating 8 - Good. 303 out of 1020 reviews
Rating 6 - Okay. 280 out of 1020 reviews
Rating 4 - Poor. 145 out of 1020 reviews
Rating 2 - Terrible. 102 out of 1020 reviews

Reviews

8/10 Good

David

Liked: Staff & service, property conditions & facilities, room comfort

Nice and Relaxing

Nice hotel good customer service and close to everything. Great location
Stayed 14 nights in Aug 2025

4/10 Poor

Kam

Stayed 1 night in Aug 2025

10/10 Excellent

Evangeline

Stayed 2 nights in Jul 2025

6/10 Okay

GEDE

The location is very good
Stayed 6 nights in Aug 2025

8/10 Good

Wai Man, Bellevue

Traveled with family
Liked: Staff & service
About 7 minutes walk from Jordan MTR so it is still convenient for transportation. Hotel is a little bit dated but it is clean. Staff and the cleaning ladies are super friendly.
Stayed 12 nights in Jul 2025

8/10 Good

Stephen, Burnaby

Stayed 4 nights in Jul 2025

4/10 Poor

Sabrina

Traveled with family
Disliked: Cleanliness, amenities
I like the location of the hotel, which is really convenient for everything. The price is also very good for a 4 stars hotel. However, I'm not satisfied for below:- - "Fitness center" only offers few equipments located outdoor close to street. It's not really useful in HK which weather is humid & always > 30C° in summer. - Bed linens were not changed for > 1 week long stay. Was told it's supposed to be changed every few days. It's changed only after requested. - Suspected the room has bed bugs. My daughter had serious bug bites on both legs & I had few on legs & arms. No new bites after changed room. However, the itchiness had lasted for ~ 1 week and the marks have still not gone.
Stayed 14 nights in Jun 2025

2/10 Terrible

Don

Disliked: Property conditions & facilities
The Ramada is prominent in the US. We expected a room that was at least adequate, but it was not. It was too small, and cramped. The bathroom was way too small. Later they showed us a different room that was larger but not what we would like. it was a waste of money.
Stayed 8 nights in Jun 2025

6/10 Okay

Foroogh

It was near to
Stayed 3 nights in Jul 2025

6/10 Okay

william

Business traveler, Traveled with family
Disliked: Property conditions & facilities
Room is pretty small for a deluxe room .there is no place to accommodate luggage .bathrooms is so small just allow one person to standing up. Location is convenient to access MTR station and variety choice of restaurants nearby.
Stayed 8 nights in Jun 2025

10/10 Excellent

Betty Sau Mui

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lower price in the area convenient to restaurant and shopping?
Stayed 14 nights in Jun 2025

10/10 Excellent

Frank

Stayed 10 nights in Jun 2025

10/10 Excellent

Chin Yee David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My wife and I stayed at the hotel for over ten days between mid-May and June. Overall, the experience was mixed. The hotel is a bit old, but the location is extremely convenient. During our stay, the Duty Manager Kenneth Lien was very professional, thoughtful, and attentive which truly impressed us. By the way, the housekeeping lady on the 25th floor was also very friendly and kept everything very clean. David/Eva
Stayed 2 nights in Jun 2025

10/10 Excellent

Mr Narayan

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
ENJOYED OUR STAY.
Stayed 4 nights in Jun 2025

6/10 Okay

edward andre

Good for one night, good location, super hard mattress
Stayed 3 nights in Jun 2025

8/10 Good

SzeMang

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything is fine ☺️ except the room is too small 😔
Stayed 7 nights in May 2025

10/10 Excellent

Chin Yee David

Stayed 5 nights in May 2025

10/10 Excellent

Chin Yee David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

2/10 Terrible

Stacy

Stayed 3 nights in Jun 2025

6/10 Okay

Bak Soong

Liked: Staff & service
Wifi connection is lousy, difficult to get connected or get cut off after a while
Stayed 2 nights in Jun 2025

6/10 Okay

Chin Nga Angel

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Okay，no additional comments.
Stayed 3 nights in Jun 2025

8/10 Good

Albert

Stayed 5 nights in May 2025

6/10 Okay

Donnie

Stayed 2 nights in Jun 2025

6/10 Okay

Steve

Traveled with family
Disliked: Amenities
Inconvenient location and few amenities
Stayed 1 night in May 2025

6/10 Okay

Steve

Traveled with family
Disliked: Amenities
The hotel has very few amenities
Stayed 3 nights in May 2025