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Ramada Grand Tsim Sha Tsui (Former Ramada Hong Kong Grand Tsim Sha Tsui)

3.5 star property

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Photo gallery for Ramada Grand Tsim Sha Tsui (Former Ramada Hong Kong Grand Tsim Sha Tsui)

Front of property
Daily full breakfast (HKD 77 per person)
Lobby
Hallway
Triple Room | Minibar, in-room safe, soundproofing, free WiFi

Reviews

6.6 out of 10

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Gym
  • Air conditioning
  • Housekeeping

Explore the area

Map
23 Austin Avenue, Tsimshatsui, Kowloon
  • Hong Kong - Macau Ferry Terminal
    ‪6 min drive‬
  • Hong Kong Convention and Exhibition Centre
    ‪6 min drive‬
  • Lan Kwai Fong
    ‪8 min drive‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪30 min drive‬

Room options

View all photos for Triple Room

Triple Room | Minibar, in-room safe, soundproofing, free WiFi

Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Premium Room

Premium Room | Minibar, in-room safe, soundproofing, free WiFi

Premium Room

  • 280 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room Double/Twin

Standard Room Double/Twin | Minibar, in-room safe, soundproofing, free WiFi

Standard Room Double/Twin

  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room

Minibar, in-room safe, soundproofing, free WiFi

Deluxe Double or Twin Room

  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

Exterior

Best Western Plus Tsim Sha Tsui

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
3.2 out of 5, (1003)
The price is $66
per night
$74 total
includes taxes & fees
Apr 6 - Apr 7
Best Western Plus Tsim Sha Tsui

About this property

Ramada Grand Tsim Sha Tsui (Former Ramada Hong Kong Grand Tsim Sha Tsui)

3.5-star hotel in Tsim Sha Tsui
Along with a restaurant, this hotel has a fitness center and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is not available.
Ramada Grand Tsim Sha Tsui (Former Ramada Hong Kong Grand Tsim Sha Tsui) offers 396 accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, slippers, and hair dryers.

This Kowloon hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Kowloon hotel also offers a fitness center, a vending machine, and tour/ticket assistance.

Ramada Grand Tsim Sha Tsui (Former Ramada Hong Kong Grand Tsim Sha Tsui) has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Ramada Grand Tsim Sha Tsui (Former Ramada Hong Kong Grand Tsim Sha Tsui) has a restaurant on site.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: HKD 77 for adults and HKD 77 for children
  • A restaurant

Things to do

  • Gym
  • Shopping

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 29 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation
The primary reservation holder must provide names of all guests at the time of booking. Name changes are not permitted on reservations.
Disposable personal items, such as toothbrushes, mineral water, shower cap, shaver, and comb are available for purchase through a vending machine on the 2nd floor.
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately HKD 77 for adults and HKD 77 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Best Western Grand
Best Western Grand Hotel
Best Western Grand Hotel Kowloon
Best Western Grand Kowloon
Best Western Hotel Grand
Grand Hotel Best Western
Best Western Grand Hotel Hong Kong Kowloon
Best Western Grand Hotel Hong Kong
Best Western Grand Hong Kong Kowloon
Best Western Grand Hong Kong
Best Western Grand Hotel Hong Kong
Ramada Hong Kong Grand Tsim Sha Tsui
Ramada Hong Kong Grand (Former Best Western Grand Hotel)

Ramada Grand Tsim Sha Tsui (Former Ramada Hong Kong Grand Tsim Sha Tsui) Reviews

Reviews

6.6
Rating 10 - Excellent. 153 out of 1006 reviews
Rating 8 - Good. 326 out of 1006 reviews
Rating 6 - Okay. 273 out of 1006 reviews
Rating 4 - Poor. 153 out of 1006 reviews
Rating 2 - Terrible. 101 out of 1006 reviews

6.8/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Alfred

Traveled with partner
Disliked: Amenities, property conditions & facilities
The room is tiny. If you thought shower stall in a cruise cabin was small, think again. The shower curtain sticks to your skin during shower.
Stayed 4 nights in Nov 2024

6/10 Okay

Victor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location is decent. Room is not well designed. Cannot find place to hang up clothes. Only 1 wall outlet was working.
Stayed 4 nights in Dec 2024

8/10 Good

Richard

Business traveler
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

6/10 Okay

keith, Edison

Stayed 7 nights in Nov 2024

6/10 Okay

Ket

Traveled with family
The drain of the bathtub was plugged .
Stayed 2 nights in Dec 2024

6/10 Okay

Mayank, Stevenson Ranch

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Front staff and concierge staff were not at all helpful. They were rude and not providing any help whatsoever information we asked them for . The room size and bathroom was very small. I do not recommend this hotel .
Stayed 5 nights in Nov 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

saudi

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

YingHung

Liked: Cleanliness, staff & service, property conditions & facilities
Comfort
Stayed 1 night in Nov 2024

6/10 Okay

Sivaprakasham, Edison

Business traveler
Liked: Staff & service
Beds could be better. Rooms were very small but Overall it was ok for the price I paid.
Stayed 1 night in Nov 2024

10/10 Excellent

Sai

Stayed 5 nights in Oct 2024

8/10 Good

Kok Chong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient.
Stayed 3 nights in Nov 2024

6/10 Okay

Ruby, Castro Valley

Liked: Staff & service
Disliked: Property conditions & facilities
The property needs updating and the restaurant on site had limited selection of food.
Stayed 2 nights in Nov 2024

6/10 Okay

Patrick

Traveled with group
OK Place
It was just a place to stay. Nothing special. Room and the bed were exceptionally small and my feet hung way over the edge of the bed. About a 15 minute walk to the harbor.
Stayed 4 nights in Nov 2024

4/10 Poor

Amy S

Stayed 7 nights in Nov 2024

10/10 Excellent

JANGHYUN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly
Friendly staff, small but adequate room.
Stayed 3 nights in Nov 2024

8/10 Good

Choi Ling

Stayed 9 nights in Oct 2024

6/10 Okay

Verified traveler

Disliked: Staff & service
Stayed 2 nights in Nov 2024

8/10 Good

Choi Ling

Stayed 3 nights in Oct 2024

8/10 Good

Michael

Traveled with group
Liked: Staff & service, room comfort
Hong Kong quick stay
When we arrived they had cancelled our second room again no notification was sent but they did find a second room for us at a better rate the the one from hotels.com the rooms are very small but worked for our stay as the location was great , the place could use a good cleaning but we have had worse during our travels, at that price it was Ok
Stayed 2 nights in Oct 2024

4/10 Poor

David

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff wasn't helpful at all. They were always in a bad mood and stresssd
Stayed 3 nights in Oct 2024

6/10 Okay

xiaomin

Liked: Cleanliness, staff & service
Room is small
Stayed 1 night in Oct 2024

8/10 Good

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel room is clean but small, it equipped with a samll fridge and a safe. The queen size bed is comfy. Walkable area, close to Temple St. the shopping street and loved the open food stalls with pipping hot food. The hotel is close to MTR, on 23 Austin Ave. not Austin Road. Me and my friends made the same mistake.
Stayed 2 nights in Oct 2024

6/10 Okay

Yi Hung, Holland

Liked: Cleanliness
Disliked: Staff & service
not my first consideration
Stayed 1 night in Oct 2024