Ramada Grand Tsim Sha Tsui (Former Ramada Hong Kong Grand Tsim Sha Tsui)

3.5 star property

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Photo gallery for Ramada Grand Tsim Sha Tsui (Former Ramada Hong Kong Grand Tsim Sha Tsui)

Interior
Front of property
Lobby
Triple Room | Minibar, in-room safe, soundproofing, free WiFi
Restaurant

Reviews

6.8 out of 10

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Gym
  • Housekeeping
  • Air conditioning

Explore the area

Map
23 Austin Avenue, Tsimshatsui, Kowloon
  • Ladies' Market
    ‪19 min walk‬
  • Hong Kong Convention and Exhibition Centre
    ‪4 min drive‬
  • Hong Kong - Macau Ferry Terminal
    ‪5 min drive‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪29 min drive‬

Room options

Triple Room

  • Sleeps 3
  • 3 Twin Beds

Premium Room

  • 280 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Standard Room Double/Twin

  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Deluxe Double or Twin Room

  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

About this property

Ramada Grand Tsim Sha Tsui (Former Ramada Hong Kong Grand Tsim Sha Tsui)

3.5-star hotel in Tsim Sha Tsui
Along with a restaurant, this hotel has a fitness center and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is not available.
Ramada Grand Tsim Sha Tsui (Former Ramada Hong Kong Grand Tsim Sha Tsui) offers 396 accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, slippers, and hair dryers.

This Kowloon hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Kowloon hotel also offers a fitness center, a vending machine, and tour/ticket assistance.

Ramada Grand Tsim Sha Tsui (Former Ramada Hong Kong Grand Tsim Sha Tsui) has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Ramada Grand Tsim Sha Tsui (Former Ramada Hong Kong Grand Tsim Sha Tsui) has a restaurant on site.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: HKD 77 for adults and HKD 77 for children
  • A restaurant

Things to do

  • Gym
  • Shopping

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 29 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation
The primary reservation holder must provide names of all guests at the time of booking. Name changes are not permitted on reservations.
Disposable personal items, such as toothbrushes, mineral water, shower cap, shaver, and comb are available for purchase through a vending machine on the 2nd floor.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately HKD 77 for adults and HKD 77 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Best Western Grand
Best Western Grand Hotel
Best Western Grand Hotel Kowloon
Best Western Grand Kowloon
Best Western Hotel Grand
Grand Hotel Best Western
Best Western Grand Hotel Hong Kong Kowloon
Best Western Grand Hotel Hong Kong
Best Western Grand Hong Kong Kowloon
Best Western Grand Hong Kong
Best Western Grand Hotel Hong Kong
Ramada Hong Kong Grand Tsim Sha Tsui
Ramada Hong Kong Grand (Former Best Western Grand Hotel)

Ramada Grand Tsim Sha Tsui (Former Ramada Hong Kong Grand Tsim Sha Tsui) Reviews

Reviews

6.8
Rating 10 - Excellent. 174 out of 1005 reviews
Rating 8 - Good. 314 out of 1005 reviews
Rating 6 - Okay. 270 out of 1005 reviews
Rating 4 - Poor. 147 out of 1005 reviews
Rating 2 - Terrible. 100 out of 1005 reviews

6.8/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Chris

Guest room small and bath room tiny. No good for a 180 lbs person.
Stayed 6 nights in Apr 2025

6/10 Okay

Dan

Stayed 1 night in Apr 2025

8/10 Good

winston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and reasonable price are the best parts of this hotel.
Stayed 2 nights in Apr 2025

4/10 Poor

Kwok Kwong

Disliked: Cleanliness, staff & service
Stayed 5 nights in Apr 2025

6/10 Okay

Paul

Stayed 3 nights in Mar 2025

8/10 Good

Candy

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, affordable price
Stayed 14 nights in Mar 2025

8/10 Good

Chin Nga Angel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
People is friendly. Good location for walkable to public transit (subway trains & buses), local stores, park & various choice of eateries.
Stayed 17 nights in Mar 2025

8/10 Good

Pui Ling

Traveled with partner
Liked: Staff & service, amenities
Hotel needs to do some renovation. But overall is good.
Stayed 1 night in Apr 2025

4/10 Poor

peter

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Small and Cheap

Rooms are so small. Not like photos. More like a boarding house you hear every door open and shut and people walking in corridors. Twin is 2 single beds wuth 49cm between. Bathroom is tiny and show leaks all over the floor. Not cheap. Approx AU 300 for tiny. Good points . Location is good close to Nathan Road and MTR
Stayed 3 nights in Apr 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Yunkai

Stayed 1 night in Dec 2024

8/10 Good

Amy

Traveled with family and small children
It was a really nice place. But the rooms were smaller than i expected. Washroom doors are slide doors, which had a gap peeping into the suite. Also the elevators took very long to go up and down. The free wifi kept disconnecting (barely connecting).
Stayed 3 nights in Mar 2025

6/10 Okay

Sushan

Stayed 1 night in Mar 2025

10/10 Excellent

Randhoj

Traveled with partner
Liked: Cleanliness, staff & service
A very good, thank you very much, I enjoyed staying, Cheers!
Stayed 8 nights in Mar 2025

6/10 Okay

Rolf, Hattersheim

Traveled with family
Liked: Cleanliness, staff & service
The standard double rooms are fairly small
Stayed 3 nights in Mar 2025

6/10 Okay

Conya Sau Chun

Liked: Staff & service
There is no closet to hang clothes.
Stayed 6 nights in Mar 2025

8/10 Good

CHUNG YIN

Stayed 3 nights in Mar 2025

6/10 Okay

Hubert

Liked: Cleanliness, staff & service
My room this time was so much smaller I don't think I would use this hotel again.
Stayed 3 nights in Mar 2025

8/10 Good

Prakash

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location is very convenient to go around the tsim sha tsui and jordan area with close to jordan mtr station and city bus stops. The room is in a slightly smaller side but it is clean and quiet with a good city view. The hotel staffs were very friendly from the start and the check in and check out service were also very smooth. We had a very pleasant stay in Ramada on our 2 weeks HongKong visit.
Stayed 12 nights in Mar 2025

6/10 Okay

Margaret Suk Mei

Liked: Cleanliness
pretty convenient but at least twice i had to call for maintenance on my toilet for plumbing issue. There's no luggage console.
Stayed 18 nights in Feb 2025

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

8/10 Good

Hubert

Liked: Cleanliness, staff & service
Very good room cleaning service and she was very nice friendly !
Stayed 7 nights in Mar 2025

6/10 Okay

Jessica

Traveled with family
Liked: Staff & service
Disliked: Room comfort

Ok....

Very small rooms but location is good. Questioning the cleaniness of the room. I got bit once and my husband got bit twice by something in our bed. Huge bite of some sort.
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was good as they provide tea and coffle each day.
Stayed 7 nights in Feb 2025

10/10 Excellent

emer

Stayed 4 nights in Feb 2025