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Ramada Grand Tsim Sha Tsui (Former Ramada Hong Kong Grand Tsim Sha Tsui)

3.5 star property

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Photo gallery for Ramada Grand Tsim Sha Tsui (Former Ramada Hong Kong Grand Tsim Sha Tsui)

Front of property
Point of interest
Lobby
Interior
Triple Room | Minibar, in-room safe, soundproofing, free WiFi

Reviews

6.6 out of 10

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Gym
  • Housekeeping
  • Air conditioning

Explore the area

Map
23 Austin Avenue, Tsimshatsui, Kowloon
  • Hong Kong Convention and Exhibition Centre
    ‪4 min drive‬
  • Hong Kong - Macau Ferry Terminal
    ‪5 min drive‬
  • Lan Kwai Fong
    ‪6 min drive‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪29 min drive‬

Room options

View all photos for Triple Room

Triple Room | Minibar, in-room safe, soundproofing, free WiFi

Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Premium Room

Premium Room | Minibar, in-room safe, soundproofing, free WiFi

Premium Room

  • 280 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room Double/Twin

Standard Room Double/Twin | Minibar, in-room safe, soundproofing, free WiFi

Standard Room Double/Twin

  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room

Minibar, in-room safe, soundproofing, free WiFi

Deluxe Double or Twin Room

  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

Exterior

Best Western Plus Tsim Sha Tsui

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
3.2 out of 5, (1000)
$82 nightly
The price was $102
The price is $82 total
includes taxes & fees
Best Western Plus Tsim Sha Tsui

About this property

Ramada Grand Tsim Sha Tsui (Former Ramada Hong Kong Grand Tsim Sha Tsui)

3.5-star hotel in Tsim Sha Tsui
Along with a restaurant, this hotel has a fitness center and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is not available.
Ramada Grand Tsim Sha Tsui (Former Ramada Hong Kong Grand Tsim Sha Tsui) offers 396 accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, slippers, and hair dryers.

This Kowloon hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Kowloon hotel also offers a fitness center, a vending machine, and tour/ticket assistance.

Ramada Grand Tsim Sha Tsui (Former Ramada Hong Kong Grand Tsim Sha Tsui) has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Ramada Grand Tsim Sha Tsui (Former Ramada Hong Kong Grand Tsim Sha Tsui) has a restaurant on site.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: HKD 77 for adults and HKD 77 for children
  • A restaurant

Things to do

  • Gym
  • Shopping

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 29 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation
The primary reservation holder must provide names of all guests at the time of booking. Name changes are not permitted on reservations.
Disposable personal items, such as toothbrushes, mineral water, shower cap, shaver, and comb are available for purchase through a vending machine on the 2nd floor.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately HKD 77 for adults and HKD 77 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Best Western Grand
Best Western Grand Hotel
Best Western Grand Hotel Kowloon
Best Western Grand Kowloon
Best Western Hotel Grand
Grand Hotel Best Western
Best Western Grand Hotel Hong Kong Kowloon
Best Western Grand Hotel Hong Kong
Best Western Grand Hong Kong Kowloon
Best Western Grand Hong Kong
Best Western Grand Hotel Hong Kong
Ramada Hong Kong Grand Tsim Sha Tsui
Ramada Hong Kong Grand (Former Best Western Grand Hotel)

Ramada Grand Tsim Sha Tsui (Former Ramada Hong Kong Grand Tsim Sha Tsui) Reviews

Reviews

6.6
Rating 10 - Excellent. 162 out of 1000 reviews
Rating 8 - Good. 318 out of 1000 reviews
Rating 6 - Okay. 272 out of 1000 reviews
Rating 4 - Poor. 149 out of 1000 reviews
Rating 2 - Terrible. 99 out of 1000 reviews

6.8/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Conya Sau Chun

Liked: Staff & service
There is no closet to hang clothes.
Stayed 6 nights in Mar 2025

8/10 Good

CHUNG YIN

Stayed 3 nights in Mar 2025

6/10 Okay

Hubert

Liked: Cleanliness, staff & service
My room this time was so much smaller I don't think I would use this hotel again.
Stayed 3 nights in Mar 2025

8/10 Good

Prakash

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location is very convenient to go around the tsim sha tsui and jordan area with close to jordan mtr station and city bus stops. The room is in a slightly smaller side but it is clean and quiet with a good city view. The hotel staffs were very friendly from the start and the check in and check out service were also very smooth. We had a very pleasant stay in Ramada on our 2 weeks HongKong visit.
Stayed 12 nights in Mar 2025

6/10 Okay

Margaret Suk Mei

Liked: Cleanliness
pretty convenient but at least twice i had to call for maintenance on my toilet for plumbing issue. There's no luggage console.
Stayed 18 nights in Feb 2025

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

8/10 Good

Hubert

Liked: Cleanliness, staff & service
Very good room cleaning service and she was very nice friendly !
Stayed 7 nights in Mar 2025

6/10 Okay

Jessica

Traveled with family
Liked: Staff & service
Disliked: Room comfort

Ok....

Very small rooms but location is good. Questioning the cleaniness of the room. I got bit once and my husband got bit twice by something in our bed. Huge bite of some sort.
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was good as they provide tea and coffle each day.
Stayed 7 nights in Feb 2025

10/10 Excellent

emer

Stayed 4 nights in Feb 2025

6/10 Okay

Elizabeth

Disliked: Staff & service
Front of the hotel staff should have lessons in hospitality as no eye contact, never a smile in fact quite rude. The only place in our recent travels that required payment to store luggage. The best person in the whole hotel was the cheery doorman
Stayed 2 nights in Feb 2025

6/10 Okay

Merry

Traveled with family

HK Visit

room was clean, location was good. room size was probably smaller than I expected
Stayed 14 nights in Feb 2025

6/10 Okay

Verified traveler

Shopping Trip

Location was very good, room probably a bit small, staff were friendly.
Stayed 14 nights in Feb 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location for exploring Kowloon and convenient for links to get to Hong Kong island etc. The room was a bit small and basic, but it was very clean, and the staff friendly and helpful. The concierge really went out of his way to help us with our octopus card. Would stay again.
Stayed 3 nights in Feb 2025

6/10 Okay

Felix

Liked: Cleanliness, staff & service
There is no gym available
Stayed 4 nights in Feb 2025

2/10 Terrible

ma

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service
location
Stayed 3 nights in Jan 2025

4/10 Poor

stanley

Disliked: Cleanliness, staff & service, amenities
Poor service overall
Stayed 1 night in Dec 2024

4/10 Poor

stanley

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front counter service is poor
Stayed 1 night in Dec 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 17 nights in Jan 2025

8/10 Good

navin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Vaibhav

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall not so great property.
Stayed 1 night in Nov 2024

10/10 Excellent

Kei Kay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price for type of property. Beds are NOT up against the wall on one side as is the case with a lot of hotels in Hong Kong. Clean carpeted rooms. Standard queen room has a shower that's tiny, shower curtain sticks to body with draft. Premier (handicap) room is spacious like North America motel rooms, including a bathtub! Note that Premier Rooms are right by elevators, but no worries elevators don't "ding" on arrival. Front desk was very efficient and accommodating. Requested extra blankets and got them delivered very quickly. Note that buildings/hotels in HK don't have heat, ventilation is really a/c. I even requested a heater and was delivered very quickly. The extra blankets were very lightweight and warm, no problem sleeping. Mattresses were a bit too hard for us who aren't used to that, have to say they are the norm in HK though. A bit of stale smell here and there in room and in lobby, not a huge deal. We had great entertainment watching turtles on rooftop garden from queen room side, lawn bowling, cricket and kids soccer on premier room side. Love the location for my purposes. That part of HK is condensed, can cover a lot of ground walking within 15 minutes.
Stayed 1 night in Jan 2025

8/10 Good

Isao

Liked: Cleanliness, staff & service
Location
Stayed 1 night in Jan 2025

8/10 Good

Kamila

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

4/10 Poor

WINGCHEUNG

Business traveler
Disliked: Property conditions & facilities, room comfort
small room and dim
Stayed 1 night in Jan 2025