Ramada Grand Tsim Sha Tsui (Former Ramada Hong Kong Grand Tsim Sha Tsui)

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Ramada Grand Tsim Sha Tsui (Former Ramada Hong Kong Grand Tsim Sha Tsui)

Front of property
Hallway
Lobby
Daily full breakfast (HKD 77 per person)
Triple Room | Minibar, in-room safe, soundproofing, free WiFi

Reviews

6.6 out of 10

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Gym
  • Air conditioning
  • Housekeeping

Explore the area

Map
23 Austin Avenue, Tsimshatsui, Kowloon
  • Temple Street Night Market
    ‪9 min walk‬
  • Harbour City
    ‪13 min walk‬
  • Ladies' Market
    ‪2 min drive‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪30 min drive‬

Room options

Triple Room

  • Sleeps 3
  • 3 Twin Beds

Premium Room

  • 280 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Standard Room Double/Twin

  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Deluxe Double or Twin Room

  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

About this property

Ramada Grand Tsim Sha Tsui (Former Ramada Hong Kong Grand Tsim Sha Tsui)

3.5-star hotel in Tsim Sha Tsui
Along with a restaurant, this hotel has a fitness center and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is not available.
Ramada Grand Tsim Sha Tsui (Former Ramada Hong Kong Grand Tsim Sha Tsui) offers 396 accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, slippers, and hair dryers.

This Kowloon hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Kowloon hotel also offers a fitness center, a vending machine, and tour/ticket assistance.

Ramada Grand Tsim Sha Tsui (Former Ramada Hong Kong Grand Tsim Sha Tsui) has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Ramada Grand Tsim Sha Tsui (Former Ramada Hong Kong Grand Tsim Sha Tsui) has a restaurant on site.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: HKD 77 for adults and HKD 77 for children
  • A restaurant

Things to do

  • Gym
  • Shopping

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 29 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation
The primary reservation holder must provide names of all guests at the time of booking. Name changes are not permitted on reservations.
Disposable personal items, such as toothbrushes, mineral water, shower cap, shaver, and comb are available for purchase through a vending machine on the 2nd floor.
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately HKD 77 for adults and HKD 77 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Best Western Grand
Best Western Grand Hotel
Best Western Grand Hotel Kowloon
Best Western Grand Kowloon
Best Western Hotel Grand
Grand Hotel Best Western
Best Western Grand Hotel Hong Kong Kowloon
Best Western Grand Hotel Hong Kong
Best Western Grand Hong Kong Kowloon
Best Western Grand Hong Kong
Best Western Grand Hotel Hong Kong
Ramada Hong Kong Grand Tsim Sha Tsui
Ramada Hong Kong Grand (Former Best Western Grand Hotel)

Ramada Grand Tsim Sha Tsui (Former Ramada Hong Kong Grand Tsim Sha Tsui) Reviews

Reviews

6.6
Rating 10 - Excellent. 148 out of 1003 reviews" "
Rating 8 - Good. 334 out of 1003 reviews" "
Rating 6 - Okay. 268 out of 1003 reviews" "
Rating 4 - Poor. 152 out of 1003 reviews" "
Rating 2 - Terrible. 101 out of 1003 reviews" "

6.8/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Donny Tong C.

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect date to stay
Very clean and walking distance to all. Safety to get in and out
Stayed 3 nights in Oct 2024

10/10 Excellent

Shienfei

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location is easy to reach by public transport
Stayed 3 nights in Oct 2024

6/10 Okay

Janet Wai Ying

Traveled with group
Stayed 3 nights in Jun 2024

10/10 Excellent

Lee Keung

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Quiet area. 5 minutes walking to bus routes and MTR station. Foods and restaurants on the neighborhood.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lee Keung

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaningness is good. Buses and MTR networks is very convenient about 5 minutes walk from the hotel. Foods, restaurants, convenient stores and shopping centers in the neighborhood. Location is in the quiet area, about few minutes walking to the busy prime areas in Kowloon.
Stayed 11 nights in Oct 2024

2/10 Terrible

Yi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room and poor design and maintenance.
Stayed 3 nights in Oct 2024

4/10 Poor

Chun Yat Enzo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was uncomfortably hard. The double bed option was 2 beds put together, but you can feel where one bed ends and one bed begins and is uncomfortable to be not on one side or the other. Just get 2 single beds. The room smelled like mildew, and the wifi was inconsistent and would disconnect me every 15 minutes or so. Considered changing to a different hotel near the end of my stay
Stayed 8 nights in Sep 2024

6/10 Okay

Enkhbold

Stayed 2 nights in Oct 2024

10/10 Excellent

Nikita

Stayed 1 night in Sep 2024

8/10 Good

Kunling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New technologies saves lots of time for passengers.
Stayed 1 night in Oct 2024

6/10 Okay

Reyvenson

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel needs a major update..our towels are even all worn out and has holes on it.
Stayed 1 night in Sep 2024

10/10 Excellent

J

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

TAKESHI

Disliked: Staff & service
Stayed 5 nights in Sep 2024

6/10 Okay

Cecilia

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
Location is OK but a little far from MTR. Walk to any shopping is great. Tiny room but it is still OK because it is in Hong Kong. Color of the hotel make it looks so old & not very clean. A little smelly all the time which makes it not feel too good.
Stayed 4 nights in Sep 2024

4/10 Poor

ANNIA

Stayed 4 nights in Aug 2024

8/10 Good

Nastiti

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a standard room double but at check-in the staff said it is fully occupied, so I was given a standard room twin on 29F. Enjoyed a good view of the bay. Didn't like the entertainment option from the TV. Wished they provide international news channel or movies.
Stayed 1 night in Aug 2024

10/10 Excellent

KARAN IQBAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service
Stayed 3 nights in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Carlos, Jundiai

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a OK hotel to sleep in HK, mind the toilet is too small and no desk for computer. The bed is asian hard style
Stayed 1 night in Aug 2024

8/10 Good

Paddy

Liked: Cleanliness, staff & service, property conditions & facilities
No closet, size not too bad among Hong Kong new built hotels. Main ground floor entrance on a narrow street, lobby entrance opens to another has driveway but not opened except to tour groups.
Stayed 6 nights in Jul 2024

10/10 Excellent

Mauricio

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelle
Stayed 2 nights in Aug 2024

8/10 Good

Mark

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are tiny and so old styling that they just seem dirty. I complained about the tiny room and the manager came up to speak with me. She said they had upgraded me at checkin to the deluxe room. I burst out laughing. I couldn’t help it, the foot of the beds was pressed against the wall… the bathroom was unpleasant. We ended up paying an extra $45 for a larger room. Beds were super uncomfortable, but they did try to improve that and added a bed topper which made it better. They tried to please and I appreciate that. Also didn’t help that Google Maps indicated the hotel was Permanently Closed, which was the first thing we saw when landing in HK.
Stayed 2 nights in Jul 2024

8/10 Good

Tin

Liked: Cleanliness, staff & service
Damp and tiny rooms (standard in the city for budget friendly), but value for money was acceptable enough compared to other properties in the area for me to extend my stay
Stayed 3 nights in Jun 2024

10/10 Excellent

QIANCHEN

Stayed 1 night in Jul 2024

8/10 Good

Klaus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024