A fitness center, concierge services, and dry cleaning are available at this smoke-free hotel. Free WiFi in public areas and a free shopping center shuttle are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Dorsett Mongkok, Hong Kong offers 285 accommodations with minibars and safes. Beds feature premium bedding. 26-inch LCD televisions come with cable channels. Bathrooms include showers, slippers, and hair dryers.
Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Dorsett Mongkok, Hong Kong features a fitness center, a vending machine, and multilingual staff. Public areas are equipped with complimentary wireless Internet access. This eco-certified hotel also offers tour/ticket assistance, concierge services, and laundry facilities.
Dorsett Mongkok, Hong Kong is a smoke-free property.
Awards and affiliations
Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
Chinese (Cantonese), Chinese (Mandarin), English
Property amenities
Internet
Available in all rooms: WiFi (HKD 132 per stay); free wired internet
In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Available in some public areas: Free WiFi; wired internet (HKD 132 per day)
Parking and transportation
No onsite parking available
Free shopping center shuttle
Things to do
Gym
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair-accessible path of travel
More
1 building
27 floors
Built in 2010
Smoke-free property
Room amenities
Bedroom
Hypo-allergenic bedding
Premium bedding
Bathroom
Hair dryer
Private bathroom
Shampoo
Shower
Slippers
Toilet paper
Towels provided
Entertainment
26-inch LCD TV with cable channels
Food and drink
Minibar
More
Air conditioning (climate-controlled)
Desk
Iron/ironing board on request
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
Fee for in-room wireless internet: HKD 132 per stay (rates may vary)
Fee for wired internet in public areas: HKD 132 per day (rates may vary)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
We should mention
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Property is also known as
Dorsett Mongkok Hong Kong Hotel
Dorsett Mongkok Hong Kong
Dorsett Mongkok, Hong Kong Hotel
Dorsett Mongkok, Hong Kong Kowloon
Dorsett Mongkok, Hong Kong Hotel Kowloon
Dorsett Mongkok, Hong Kong Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Staff were great and very helpful. The family room we stayed in was super tight for 4 adults but we made it work. I guess in HK, this room is a luxury. Having onsite breakfast included was a definate plus. Great location and close to everything.
Within easy walking distance of all amenities. A variety of excellent dining options are located nearby. Air conditioning guarantees comfort. Overall, the staff is quite helpful and friendly. Excellent hourly shuttle service. I extended my stay, and Cathy made the extension seamless.
The staff was exceptionally amiable and accommodating. The property was meticulously clean and well-maintained. The air conditioning ensured a comfortable stay. Special recognition must be given to Eddy, Cathy, and Yan at the reception desk, as well as Eric and the staff at the restaurant for their exceptional service. Laundry facilities are available on-site, and a shuttle service operates on an hourly basis. As a suggestion for improvement, it would be beneficial to provide complimentary coffee for guests.
A great location
The room we got was just excellent!
The unfortunate part it comes of the staff, not directly from the desk I am talking about the man that seems to run the maintenance of the building.
Family and I were about to take the elevator from the laundry room (floor 2) to reception but the building hast around 25 floors and its been supported by 2 elevators only and our thought for efficiency was to take the stairs that announced the exit and this person came from the “service room” just to yell that that was not the way to go down, that we needed to wait for the elevator where I responded that it would be easier just to take the stairs and adding that in case of emergency that will be also the path but while I was speaking to him he was just walking away and his last words were “shut up” but in Cantonese thinking I would not understand.
I was not there to engage the anger. I was there with the family to enjoy our time so no need to confront sadness
The hotel is conveniently situated, with a variety of dining options nearby. It is also within walking distance of Mong Kok. The staff is accommodating and helpful, particularly the concierge Eddy, Cathy, and Yan, as well as Restaurant Eric and shuttle driver Peter. Their efforts contributed to a pleasant stay.
I have stayed here on more than a few occasions. The staff are courteous and helpful! A special thank you to the front desk staff: Eddy, Cathy, and Yan. Also, thank you to the restaurant staff, especially Eric! You have all made my stay enjoyable!
The location is highly favorable. The staff is extremely accommodating and courteous. Eric, a member of the restaurant staff, and the chef were very pleasant and provided excellent service.
The staff provided excellent service in every aspects. They went beyond their call of duty to help us find one earbud that was lost on the hotel shuttle.
The staff at the hotel were super friendly and the laundry room was very convenient. The hotel is a bit far from the MTR (about 10min), but has a free shuttle bus to different places, which makes more than up for it.
Our stay at the Dorsett Mong Kok hotel was great. The staff are super friendly, they held our luggage for free while we were having a small trip in between two stays, and the facilities are very good for longer stays (in-house laundry room that can be used for a fair fee).