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Gateway, Marco Polo Hotel

4.0 star property

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City view
Continental Superior Suite with The Continental Club Lounge Access | In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
Exterior
Buffet

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services
  • Bar
$184
includes taxes & fees
Feb 24 - Feb 25

Explore the area

View in a map
13 Canton Road, Harbour City,, Tsim Sha Tsui, Kowloon
  • Place, Harbour City
    ‪1 min walk‬
  • Place, Victoria Harbour
    ‪3 min walk‬
  • Place, Tsim Sha Tsui Clock Tower
    ‪8 min walk‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪28 min drive‬

Room options

View all photos for Superior Suite with The Continental Club Lounge access

In-room safe, desk, blackout drapes, iron/ironing board

Superior Suite with The Continental Club Lounge access

  • 624 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • City view

View all photos for Superior Room

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room

8.8 out of 10
Excellent
(39 reviews)
  • 290 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Double Beds
  • City view

View all photos for Deluxe Room

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room

7.4 out of 10
Good
(3 reviews)
  • 290 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Double Beds
  • City view

View all photos for Continental Deluxe Room with The Continental Club Lounge access

In-room safe, desk, blackout drapes, iron/ironing board

Continental Deluxe Room with The Continental Club Lounge access

10.0 out of 10
Exceptional
(1 review)
  • 290 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • City view

View all photos for Premier Room

In-room safe, desk, blackout drapes, iron/ironing board

Premier Room

10.0 out of 10
Exceptional
(1 review)
  • 290 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Double Beds
  • City view

View all photos for Connecting Superior Room

In-room safe, desk, blackout drapes, iron/ironing board

Connecting Superior Room

10.0 out of 10
Exceptional
(1 review)
  • 581 sq ft
  • Sleeps 4
  • 2 Queen Beds OR 4 Large Twin Beds
  • City view

View all photos for Continental Superior Suite with The Continental Club Lounge Access

Continental Superior Suite with The Continental Club Lounge Access | In-room safe, desk, blackout drapes, iron/ironing board

Continental Superior Suite with The Continental Club Lounge Access

  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Club Floor Indulgence - Superior Room

In-room safe, desk, blackout drapes, iron/ironing board

Club Floor Indulgence - Superior Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Double Beds

View all photos for Club Floor Indulgence - Deluxe Room

In-room safe, desk, blackout drapes, iron/ironing board

Club Floor Indulgence - Deluxe Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Double Beds

View all photos for Club Floor Indulgence Premier Room

In-room safe, desk, blackout drapes, iron/ironing board

Club Floor Indulgence Premier Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Double Beds

Superior Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Double Beds

Continental Deluxe Room with The Continental Club Lounge access

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Superior Suite with The Continental Club Lounge access

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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About this property

Gateway, Marco Polo Hotel

4-star Kowloon hotel, connected to a shopping center in Tsim Sha Tsui
A restaurant, a bar/lounge, and a business center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a meeting room, concierge services, and dry cleaning.
Gateway, Marco Polo Hotel offers 400 air-conditioned accommodations with espresso makers and safes. A pillow menu is available. LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Kowloon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center, meeting rooms, and limo/town car service.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services.

Gateway, Marco Polo Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Three on Canton - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Be On Canton - This bar specializes in international cuisine. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: HKD 261.80 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Be On Canton
  • Three on Canton

Things to do

  • Shopping

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Stroller

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • Elevator (33 inch wide door)

More

  • 16 floors
  • Banquet hall
  • Built in 1982
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive after 10 PM must contact this property in advance if they require meal service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for HKD 452.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: HKD 500 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately HKD 261.8 per person
  • Rollaway bed fee: HKD 452.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property has a strict no-smoking policy. Violators will be subject to a penalty amount equal to the room rate for 2 night stay.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Gateway Marco Polo
Gateway Marco Polo Hotel
Gateway Marco Polo Hotel Kowloon
Gateway Marco Polo Kowloon
Gateway,Hong Kong Hotel Hong Kong
Gateway Hotel (a Member Of Marco Polo Hotels) Hong Kong
Gateway, Marco Polo
Gateway, Marco Polo Hotel Hotel
Gateway, Marco Polo Hotel Kowloon
Gateway, Marco Polo Hotel Hotel Kowloon

Gateway, Marco Polo Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 555 out of 1004 reviews
Rating 8 - Good. 343 out of 1004 reviews
Rating 6 - Okay. 65 out of 1004 reviews
Rating 4 - Poor. 21 out of 1004 reviews
Rating 2 - Terrible. 20 out of 1004 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything about this hotel
Stayed 4 nights in Jul 2025

10/10 Excellent

Suet Yuet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was impressed by the expansive space of the room given that we often hear stories of how accommodations in HK were small due to density of the city. Enjoyed the amenities in the room as well as the concierge service. It was raining the day we checked out but the concierge staff helped not only direct us to the taxi stand (which is a distance away from the hotel) and made sure we managed to load our luggage into the taxi and boarded safely
Stayed 2 nights in Oct 2025

10/10 Excellent

guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is in an ideal place for cruise passengers arriving or departing from the nearby cruise port. Our friends caught the bus from the airport and that dropped them off only a five minute walk away. The breakfast at the hotel is fantastic and worth paying for. The rooms are modern and in very good condition.
Stayed 1 night in Oct 2025

8/10 Good

Beverley Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
The Waiter Jonathan at Be On Canton was superb and very friendly. He is an excellent employee
Stayed 7 nights in Oct 2025

10/10 Excellent

AN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gateway is a very long standing hotel at the hub of Kowloon in Hong Kong. The room is a bit run down. But their staff will do everything to make you feel at home. Their lounge provides excellent bfast, savory snacks all day.
Stayed 7 nights in Oct 2025

10/10 Excellent

Henson

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Great location
Stayed 2 nights in Oct 2025

10/10 Excellent

Heng Hui

Stayed 1 night in Oct 2025

10/10 Excellent

Seoyeong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My four days trip to HK was amazing thanks to all the staffs in Gateway Marco Polo Hotel from the very moment I walked into the hotel and walked out. I travel a lot so I know not every hotel has these kind of staffs that are so detailed and caring. They were helpful in every possible way and their english were also very good so there won't be any problem communicating with them. The room was very clean, spacious and the view out the window was superb. Can't think of one thing that wasn't great about this hotel. I plan to book this hotel for my next visit to Hong Kong again and would highly recommend this place for anyone who plans to travel to HK! :)
Stayed 3 nights in Sep 2025

10/10 Excellent

Jan vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

marielle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Very accommodating and the staff are all friendly. The hotel is very clean.
Stayed 3 nights in Sep 2025

10/10 Excellent

Sebastian

Stayed 4 nights in Sep 2025

10/10 Excellent

Benigno IV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Gladys

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Emma

Stayed 4 nights in Aug 2025

10/10 Excellent

nicola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had looked at reviews that advised it was looking tired and scruffy, however we found Marco Polo perfect, especially the club lounge. The rooms were clean, well presented and the shower and bath excellent. The staff were all very attentive and couldn’t do enough for us. An ideal hotel for all the sights of Hong Kong. We had a wonderful time😊
Stayed 5 nights in Jul 2025

8/10 Good

Chung Wah Ivan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Cathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception area is a bit small
Stayed 13 nights in Jun 2025

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location and the staffs were nice and helpful
Stayed 8 nights in May 2025

8/10 Good

Dennis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is superb. We arrived around noon, check-in is 1500hour. The concierge was quick to handle our luggage. The front office was so efficient in pre-check us in, provided us with all the info and told how to obtain the room keys when we return later for our room. Brillant.
Stayed 1 night in Jul 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is in an excellent position to explore Hong Kong. The staff were extremely helpful throughout the stay.
Stayed 2 nights in Jul 2025

2/10 Terrible

Ian

Stayed 1 night in Jul 2025

10/10 Excellent

Hseuping

Liked: Cleanliness, property conditions & facilities
Service staff is great
Stayed 2 nights in Jun 2025

10/10 Excellent

Han

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is clean. Staffs are very friendly and helpful. It is close to Victoria bay, subway and near airport express bus stop. Hope it has onsite laundry. It is convenient for one night customers.
Stayed 1 night in Jun 2025

2/10 Terrible

Ian

Stayed 7 nights in Jun 2025

10/10 Excellent

Keng Ling

Stayed 2 nights in Jun 2025