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Gateway, Marco Polo Hotel

4.0 star property

Choose dates to view prices

Photo gallery for Gateway, Marco Polo Hotel

Breakfast, lunch, dinner served; international cuisine
Bar (on property)
1 bedroom, free minibar, in-room safe, desk
Continental Superior Suite with The Continental Club Lounge Access | 1 bedroom, free minibar, in-room safe, desk
Lobby lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
13 Canton Road, Harbour City,, Tsim Sha Tsui, Kowloon
  • Harbour City
    ‪1 min walk‬
  • Hong Kong - Macau Ferry Terminal
    ‪5 min drive‬
  • Hong Kong Convention and Exhibition Centre
    ‪5 min drive‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪29 min drive‬

Room options

View all photos for Superior - City Explorer with Two Octopus Cards

1 bedroom, free minibar, in-room safe, desk

Superior - City Explorer with Two Octopus Cards

  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Double Beds

View all photos for Superior Suite with The Continental Club Lounge access

1 bedroom, free minibar, in-room safe, desk

Superior Suite with The Continental Club Lounge access

  • 624 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Club Floor Indulgence Premier Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Double Beds

View all photos for Premier-City Explorer Two Octopus Cards

1 bedroom, free minibar, in-room safe, desk

Premier-City Explorer Two Octopus Cards

  • 290 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Double Beds

View all photos for Continental Superior Suite with The Continental Club Lounge Access

Continental Superior Suite with The Continental Club Lounge Access | 1 bedroom, free minibar, in-room safe, desk

Continental Superior Suite with The Continental Club Lounge Access

  • 624 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room

1 bedroom, free minibar, in-room safe, desk

Premier Room

10.0 out of 10
Exceptional
(1 review)
  • 290 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Double Beds

View all photos for Deluxe Room

1 bedroom, free minibar, in-room safe, desk

Deluxe Room

7.4 out of 10
Good
(3 reviews)
  • 290 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Double Beds

View all photos for Superior Room

1 bedroom, free minibar, in-room safe, desk

Superior Room

8.6 out of 10
Excellent
(28 reviews)
  • 290 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Double Beds

Club Floor Indulgence - Superior Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Double Beds

View all photos for Deluxe-City Explorer Two Octopus Cards

1 bedroom, free minibar, in-room safe, desk

Deluxe-City Explorer Two Octopus Cards

  • 290 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Double Beds

View all photos for Connecting Superior Room

1 bedroom, free minibar, in-room safe, desk

Connecting Superior Room

  • 581 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds OR 4 Large Twin Beds

View all photos for Continental Deluxe Room with The Continental Club Lounge access

1 bedroom, free minibar, in-room safe, desk

Continental Deluxe Room with The Continental Club Lounge access

  • 290 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Club Floor Indulgence - Deluxe Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Double Beds

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About this property

Gateway, Marco Polo Hotel

4-star Kowloon hotel, connected to a shopping center in Tsim Sha Tsui
A restaurant, a bar/lounge, and a business center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a meeting room, concierge services, and dry cleaning.
Gateway, Marco Polo Hotel offers 400 air-conditioned accommodations with free minibar items and espresso makers. A pillow menu is available. LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Kowloon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center, meeting rooms, and limo/town car service.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services.

Gateway, Marco Polo Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Three on Canton - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Be On Canton - This bar specializes in international cuisine. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: HKD 261.80 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Be On Canton
  • Three on Canton

Things to do

  • Shopping

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Stroller

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • Elevator (33 inch wide door)

More

  • 16 floors
  • Banquet hall
  • Built in 1982
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for HKD 440.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: HKD 500 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately HKD 261.8 per person
  • Rollaway bed fee: HKD 440.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that children 12 years of age and younger are not permitted on the Continental Club Floor or in the Continental Lounge.
Guests planning to arrive after 10 PM must contact this property in advance if they require meals.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Gateway Marco Polo
Gateway Marco Polo Hotel
Gateway Marco Polo Hotel Kowloon
Gateway Marco Polo Kowloon
Gateway,Hong Kong Hotel Hong Kong
Gateway Hotel (a Member Of Marco Polo Hotels) Hong Kong
Gateway, Marco Polo
Gateway, Marco Polo Hotel Hotel
Gateway, Marco Polo Hotel Kowloon
Gateway, Marco Polo Hotel Hotel Kowloon

Gateway, Marco Polo Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 535 out of 1004 reviews
Rating 8 - Good. 362 out of 1004 reviews
Rating 6 - Okay. 66 out of 1004 reviews
Rating 4 - Poor. 24 out of 1004 reviews
Rating 2 - Terrible. 17 out of 1004 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Club Lounge

Great service in the Club Lounge. My gripe is hotel was hard to locate initially and hard for drop offs.
Stayed 3 nights in Dec 2024

8/10 Good

Viwan, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a good reputation and they still keep up the standard
Stayed 5 nights in Mar 2025

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As always good stay
Stayed 3 nights in Mar 2025

10/10 Excellent

Sasipach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Mike

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nothing to fault

Clean, good quality hotel in an amazing location - restaurant was also pretty decent with a wide range of items for breakfast - also made the best Cappuccino I've ever had I think
Stayed 1 night in Feb 2025

8/10 Good

Maria Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Weng Kiong

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Manuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to shops and restaurants
Stayed 3 nights in Feb 2025

4/10 Poor

Haiqi

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed sheet not cleaned.
Stayed 1 night in Feb 2025

10/10 Excellent

Rhodora

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Stayed 1 night in Dec 2024

10/10 Excellent

STEPHEN

Stayed 4 nights in Dec 2024

6/10 Okay

Pornthep, Bangkok

Stayed 2 nights in Dec 2024

4/10 Poor

Shannon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is nice. But when I booked the Connecting Superior Room on Expedia, it says that I'd get 1 queen AND 2 double beds. If not, 4 double beds in total and the size of the rooms is suitable for 8 pax. I had 7 people with me, 3 of them are children. Hence, I booked the rooms. I even messaged the hotel prior to my stay to confirm, to which, they said they would arrange. But when we arrived, we were only given 2 queen beds. I had to seek assistance from the frontdesk who said their Connecting Superior Rooms do not have double beds. He was nice enough to add an additional bed for free, stating that they are out of beds due to Christmas. But it was still a squeeze. I wonder where the lapse is. Was it Expedia's false marketing or was it Gateway Hotel's purposefully withholding information prior to my stay? It would otherwise be a good place to stay given its location and size.
Stayed 3 nights in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Thomas

Stayed 1 night in Dec 2024

8/10 Good

Tien Luon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort and convenient
Stayed 3 nights in Dec 2024

10/10 Excellent

Brian

Stayed 1 night in Dec 2024

10/10 Excellent

Elly E.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

On Wan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024

10/10 Excellent

chunsum

Stayed 3 nights in Nov 2024

8/10 Good

Jose Mari

Traveled with family
Liked: Staff & service, room comfort
Always staying here because of the location but rooms are old.
Stayed 3 nights in Nov 2024

10/10 Excellent

CherryAmour

Stayed 3 nights in Nov 2024

10/10 Excellent

Chee Yao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 2 nights in Nov 2024