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Hyatt Regency Hong Kong, Tsim Sha Tsui

4.5 star property

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Photo gallery for Hyatt Regency Hong Kong, Tsim Sha Tsui

Minibar, in-room safe, desk, iron/ironing board
Shopping mall
View from room
Executive lounge
Outdoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Room service

Explore the area

Map
18 Hanoi Road, Tsim Sha Tsui, Kowloon
  • Hong Kong - Macau Ferry Terminal
    ‪7 min drive‬
  • Hong Kong Convention and Exhibition Centre
    ‪7 min drive‬
  • Lan Kwai Fong
    ‪9 min drive‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪32 min drive‬

Room options

View all photos for Harbour View Twin Room

Minibar, in-room safe, desk, iron/ironing board

Harbour View Twin Room

  • Harbor view
  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Bed Room with Club Access

Minibar, in-room safe, desk, iron/ironing board

Twin Bed Room with Club Access

  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Harbour View King Room

Minibar, in-room safe, desk, iron/ironing board

Harbour View King Room

  • Harbor view
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Bed Room

Minibar, in-room safe, desk, iron/ironing board

Twin Bed Room

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for King Bed Room with Club Access

Minibar, in-room safe, desk, iron/ironing board

King Bed Room with Club Access

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King Bed Room

Minibar, in-room safe, desk, iron/ironing board

King Bed Room

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, iron/ironing board

Deluxe Twin Room

  • 334 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Regency King Suite with Club Access

Minibar, in-room safe, desk, iron/ironing board

Regency King Suite with Club Access

  • 527 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Regency Executive King Suite with Club Access

Regency Executive King Suite with Club Access | Minibar, in-room safe, desk, iron/ironing board

Regency Executive King Suite with Club Access

  • 1001 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Harbor View

Minibar, in-room safe, desk, iron/ironing board

Club Room, 1 King Bed, Harbor View

  • Harbor view
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Harbour View Twin Room with Club Access

Minibar, in-room safe, desk, iron/ironing board

Harbour View Twin Room with Club Access

  • Harbor view
  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe King Room

Minibar, in-room safe, desk, iron/ironing board

Deluxe King Room

  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Corner King Room

Corner King Room | Minibar, in-room safe, desk, iron/ironing board

Corner King Room

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Regency Harbour View King Suite with Club Access

Minibar, in-room safe, desk, iron/ironing board

Regency Harbour View King Suite with Club Access

  • Harbor view
  • 527 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Corner Twin Room

Corner Twin Room | Minibar, in-room safe, desk, iron/ironing board

Corner Twin Room

  • 409 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About this property

Hyatt Regency Hong Kong, Tsim Sha Tsui

4.5-star Kowloon hotel, connected to a shopping center in Tsim Sha Tsui
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe, and valet parking.
Hyatt Regency Hong Kong, Tsim Sha Tsui offers 381 air-conditioned accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hyatt Regency Hong Kong, Tsim Sha Tsui features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business amenities at this 4.5-star property consist of a business center, meeting rooms, and limo/town car service. This eco-certified hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Parking is available onsite for a surcharge.

Hyatt Regency Hong Kong, Tsim Sha Tsui is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Cafe - This café serves breakfast, lunch, and dinner.
Hugos - This restaurant serves lunch and dinner. Open daily.
The Chinese Restaurant - This restaurant serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Valet parking on site (HKD 1,920 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: HKD 305.80 for adults and HKD 152.90 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Cafe
  • Hugos
  • The Chinese Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • Playground

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 15 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from May 6 2025 to May 30 2025 (dates subject to change):
  • One of the bars/lounges

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 440.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: HKD 1000 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately HKD 305.8 for adults and HKD 152.9 for children
  • Valet parking fee: HKD 1920 per day
  • Rollaway bed fee: HKD 440.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts

Property is also known as

Hyatt Regency Hong Kong Tsim Sha Tsui
Hyatt Regency Hotel Hong Kong Tsui Tsim Sha
Hyatt Regency Hong Kong Tsim Sha Tsui Hotel Hong Kong
Hyatt Regency Hong Kong Tsim Sha Tsui Hotel
Hyatt Regency Hong Kong Hotel
Hyatt Regency Hong Kong
Hyatt Regency Hong Kong Tsim Sha Tsui
Hyatt Regency Hong Kong, Tsim Sha Tsui Hotel
Hyatt Regency Hong Kong, Tsim Sha Tsui Kowloon
Hyatt Regency Hong Kong, Tsim Sha Tsui Hotel Kowloon

Hyatt Regency Hong Kong, Tsim Sha Tsui Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 572 out of 1006 reviews
Rating 8 - Good. 340 out of 1006 reviews
Rating 6 - Okay. 56 out of 1006 reviews
Rating 4 - Poor. 19 out of 1006 reviews
Rating 2 - Terrible. 19 out of 1006 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome stay and service

Service was lovely! Ben Chan at guest services took great care of us and helping weigh all our heavy luggage multiple times to ensure we did not go over the limit. The location was walking distance to train station and many popular food spots. We loved our stay aside from the cigarette reeking elevators and lobby.
Stayed 5 nights in Jan 2025

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Huyen

Stayed 4 nights in Dec 2024

8/10 Good

paul ong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

winston

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

2/10 Terrible

Ho Chee

I am extremely disappointed with my recent stay at Grand Hyatt (Hong Kong), especially considering the high cost of the stay and the hotel's 5-star rating. Upon arrival, I was surprised to find that basic amenities like a personal care kit were not provided, which I would expect at a hotel of this caliber. This was just the beginning of a frustrating experience. The worst part of my stay occurred at check-out. I was falsely accused of using a comb and shaver that I never used, and I could not even find these items in the room. The staff insisted that I would be charged for them. After returning to my home country and reviewing the invoice, I discovered that the charge was actually for a shower cap, which we did use. While the charge itself was correct, the entire experience was handled poorly and left me feeling stressed and frustrated. Given the combination of poor service, incorrect accusations, and the lack of attention to detail, I can confidently say that I will never be returning to this hotel. The overall experience was a huge disappointment, and I would not recommend this hotel to others.
Stayed 2 nights in Dec 2024

8/10 Good

Alicia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service was excellent and location is very good.
Stayed 8 nights in Dec 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel in a wonderful location. Entrance is very low key, though, so be sure you don't miss it. This was my second week-long stay.
Stayed 8 nights in Dec 2024

10/10 Excellent

Lucy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I like the location and the spacious room best
Stayed 2 nights in Nov 2024

10/10 Excellent

ENG KHIM

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location in Kowloon

A clean and bright hotel, the room was comfortable and the staff were very good. Breakfast restaurant was lovely with great buffet options. It was great to be able to access the metro system without having to go outdoors.
Stayed 3 nights in Nov 2024

10/10 Excellent

Louise

Stayed 5 nights in Nov 2024

8/10 Good

KUM FAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's notable that every staff plays their role in delivering service excellence
Stayed 5 nights in Nov 2024

10/10 Excellent

Yongchang

Liked: Cleanliness, staff & service, property conditions & facilities
Noisy a little bit
Stayed 2 nights in Aug 2024

10/10 Excellent

Louise

Stayed 4 nights in Nov 2024

6/10 Okay

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, overpriced

Nice hotel, overpriced but can’t use pool or other facilities once you have checked out and are waiting for your transfer.
Stayed 2 nights in Nov 2024

8/10 Good

Jenny, So San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Oct 2024

6/10 Okay

IDRIS

Business traveler
Liked: Staff & service
Disliked: Amenities
Its advertised a business centre to for guests to use but they have none, th3 fitness centre is extremely basic and I would've expected much better...
Stayed 3 nights in Nov 2024

10/10 Excellent

Penelope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel to stay in. Everything is there at your fingertips. The staff are excellent. No complaints at all.
Stayed 2 nights in Nov 2024

8/10 Good

Delfin, Pasadena

Liked: Cleanliness, staff & service, amenities
Great location with easy metro access. Right in the middle of Tsim Sha Tsui and room was not noisy from the bustling city
Stayed 2 nights in Oct 2024

6/10 Okay

Heng Huat

Traveled with partner
Disliked: Staff & service, property conditions & facilities
the staff are inexperienced
Stayed 3 nights in Aug 2024