Marco Polo Hongkong Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Marco Polo Hongkong Hotel

Exterior
2 restaurants, international cuisine
Beach/ocean view
Reception
LCD TV

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Air conditioning
  • Room service
  • Gym

Explore the area

Map
3 Canton Road, Harbour City, Tsim Sha Tsui, Kowloon
  • Harbour City
    1 min walk
  • Tsim Sha Tsui Star Ferry Pier
    3 min walk
  • 1881 Heritage
    3 min walk
  • Hong Kong (HKG-Hong Kong Intl.)
    31 min drive

Room options

Continental Superior Room with The Continental Club Lounge access

  • 398 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Room

  • 270 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Superior Suite with The Continental Club Lounge access

  • 540 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Harbour View room

  • 360 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Deluxe Room

  • 350 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Superior Quadruple Room

  • City view
  • Sleeps 8
  • 1 Queen Bed and 2 Twin Beds OR 4 Twin Beds

Continental Deluxe Room with The Continental Club Lounge access

  • 484 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Similar properties

About this property

Marco Polo Hongkong Hotel

5-star Kowloon hotel, connected to a shopping center in Tsim Sha Tsui
This smoke-free hotel features 2 restaurants, an outdoor pool, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe, and a business center.
Marco Polo Hongkong Hotel offers 665 air-conditioned accommodations with minibars and safes. A pillow menu is available. LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Marco Polo Hongkong Hotel features an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a business center, meeting rooms, and limo/town car service. This luxury hotel also offers multilingual staff, tour/ticket assistance, and concierge services.

Marco Polo Hongkong Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Cafe Marco - This buffet restaurant specializes in international cuisine.
CUCINA - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.
Lobby Lounge - Onsite lobby lounge. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: HKD 261.80 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cafe Marco
  • CUCINA
  • Lobby Lounge

Things to do

  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Stroller

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • Elevator (33 inch wide door)

More

  • 18 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for HKD 440 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: HKD 800 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately HKD 261.8 per person
  • Rollaway bed fee: HKD 440 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that children 12 years of age and younger are not permitted on the Continental Club Floor or in the Continental Lounge.

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Hongkong Hotel Marco Polo
Hongkong Marco Polo
Hongkong Marco Polo Hotel
Hotel Marco Polo Hongkong
Marco Polo Hongkong
Marco Polo Hongkong Hotel
Marco Polo Hongkong Hotel Kowloon
Marco Polo Hongkong Kowloon
Marco Polo Hotel Hongkong
Hong Kong Marco Polo Hotel
Marco Polo Hongkong Hong Kong
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Marco Polo Hotel Hong Kong
Marco Polo Hongkong
Marco Polo Hongkong Hotel Hotel
Marco Polo Hongkong Hotel Kowloon
Marco Polo Hongkong Hotel Hotel Kowloon

Marco Polo Hongkong Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 419 out of 1044 reviews" "
Rating 8 - Good. 394 out of 1044 reviews" "
Rating 6 - Okay. 155 out of 1044 reviews" "
Rating 4 - Poor. 41 out of 1044 reviews" "
Rating 2 - Terrible. 35 out of 1044 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Brenton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Amir

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of Victoria Harbour and The Peak! Wowwww! Great chef at breakfast. Omellete and pancakes were great!
Stayed 6 nights in Aug 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service
Good place to stay in Hong Kong.
Stayed 1 night in Jul 2024

8/10 Good

Jarley

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay and excellent breakfast buffet at reasonable price
Stayed 1 night in Jul 2024

6/10 Okay

Uuriintuya

Stayed 3 nights in Jul 2024

10/10 Excellent

WAI MING, Rosemead

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Si Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Yu

Stayed 3 nights in Jun 2024

8/10 Good

Desmond

Business traveler
Liked: Staff & service, room comfort
Room cleanliness
Stayed 3 nights in Jul 2024

8/10 Good

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Return Visitor
Excellent location beside the star ferry. Great selection of bars and restaurants nearby. Great views from the top of the adjacent car park above the ocean terminal. Have stayed here many times :)
Stayed 7 nights in Feb 2024

8/10 Good

Abi'dieuly R

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Apr 2024

6/10 Okay

Mae

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Great location but hotel rooms need some work
I was originally given a room that was small/dark and very musty smelling - even had a de-humidifier in the room running. They did switch me to another room that was better but was still musty smelling and very outdated looking.
Stayed 7 nights in Apr 2024

8/10 Good

Baker

Stayed 1 night in Apr 2024

6/10 Okay

Megan, COTTESLOE

Traveled with group
Central location, close to everything and easy access to all forms of transport. Star Ferry is steps away and MTR just as close. Hotel is getting old and has a lingering smell, the Italian restaurant, food was very good but the odour is hard to ignore. Floor 17 smell was ok but friends had to move rooms due to mouldy smell on Level 12. Club lounge has amazing and helpful staff but is tired space and food/drinks feel limited
Stayed 2 nights in Apr 2024

10/10 Excellent

Kelvin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

8/10 Good

Kristine Alexie

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Maybe its time to upgrade the rooms.
Stayed 1 night in Apr 2024

8/10 Good

Christopher

Stayed 3 nights in Apr 2024

10/10 Excellent

Angel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Excellent service. Great choice for all you Hong Kong plans.
Stayed 5 nights in Apr 2024

10/10 Excellent

Ma Virginia

Stayed 3 nights in Apr 2024

8/10 Good

jacky

Traveled with family and small children
Liked: Cleanliness, staff & service
Location is perfect, breakfast is awesome. The rooms are very outdated, aircon and water heater very loud. Friendly staffs.

6/10 Okay

paulo

Traveled with family
Liked: Staff & service, amenities
The hotel room was too humid. Even though they place dehumidifier all over the place, because they have carpet, it did not help. Suggestion is to replace all the carpet with just hard floor
Stayed 3 nights in Mar 2024

6/10 Okay

stewart

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
holyweek vacay
kudos to the crew , chk in was a breeze. housekeeping attentive to my needs. bell staff also very helpful. unfortunately the room condition is bad. leaking ceiling on the toilet. AC unstable. the room and the carpet smells.The room needed renovation, so as the hallway.
Stayed 4 nights in Mar 2024

6/10 Okay

Gill

Traveled with family
We had a horrendous delay on our flight into HKG and met my sister at the hotel just before 11.pm. Could not believe it when we were told that there was nowhere we could get a beer or a cup of tea except for room service. We had booked Club rooms but the lounge closed at 11. Thankfully, two charming gentlemen,Andrew and Simon in the lounge made us so welcome and also made tea and a beer for my husband. Although they were just leaving, they insisted on helping us and indeed were absolutely delightful for the rest of our stay. They are the reason we would go back to Marco Polo! Well done to them both.
Stayed 4 nights in Mar 2024