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Sheraton Hong Kong Hotel & Towers

5.0 star property

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Photo gallery for Sheraton Hong Kong Hotel & Towers

Suite, 1 Bedroom | Living room | 40-inch flat-screen TV with cable channels, TV, pay movies
Suite, 1 Bedroom | Premium bedding, in-room safe, laptop workspace, blackout drapes
Exterior
Lobby
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot Tub
  • Bar
  • Parking available
  • Room service

Explore the area

Map
20 Nathan Road, Tsim Sha Tsui, Kowloon
  • Happy Valley Race Course
    ‪6 min drive‬
  • Hong Kong Convention and Exhibition Centre
    ‪7 min drive‬
  • Lan Kwai Fong
    ‪9 min drive‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪31 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, laptop workspace, blackout drapes

Suite, 1 Bedroom

  • 550 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Premium bedding, in-room safe, laptop workspace, blackout drapes

Club Room, 1 King Bed

  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Non Smoking

Room, 2 Twin Beds, Non Smoking | Premium bedding, in-room safe, laptop workspace, blackout drapes

Room, 2 Twin Beds, Non Smoking

  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, laptop workspace, blackout drapes

Room, 1 King Bed

  • 290 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Harbor View

View from room

Room, 1 King Bed, Non Smoking, Harbor View

  • Harbor view
  • 320 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds, Harbor View

Executive lounge

Club Room, 2 Twin Beds, Harbor View

  • Harbor view
  • 375 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, laptop workspace, blackout drapes

Room, 1 Double Bed, Non Smoking

  • 206 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Larger Room, 1 King Bed, Harbour View

Larger Room, 1 King Bed, Harbour View | Premium bedding, in-room safe, laptop workspace, blackout drapes

Larger Room, 1 King Bed, Harbour View

  • Harbor view
  • 375 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | View from property

Suite, 1 Bedroom

  • 786 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Suite, 1 Bedroom, Harbor View

Executive lounge

Club Suite, 1 Bedroom, Harbor View

  • Harbor view
  • 570 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Harbor View

View from room

Room, 2 Twin Beds, Harbor View

  • Harbor view
  • 320 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Suite, 1 Bedroom

View from room

Club Suite, 1 Bedroom

  • 829 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

Premium bedding, in-room safe, laptop workspace, blackout drapes

Club Suite, 1 Bedroom

  • 550 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Premium bedding, in-room safe, laptop workspace, blackout drapes

Junior Suite, 1 Bedroom

  • 409 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Larger Room, 2 Twin Beds, Harbour View

Premium bedding, in-room safe, laptop workspace, blackout drapes

Larger Room, 2 Twin Beds, Harbour View

  • Harbor view
  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed, Harbor View

View from room

Club Room, 1 King Bed, Harbor View

  • Harbor view
  • 320 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Non Smoking, City View

City view

Room, 2 Twin Beds, Non Smoking, City View

  • City view
  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking, City View

City view

Room, 1 King Bed, Non Smoking, City View

  • City view
  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

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View from room

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  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1014)
$182 nightly
The price is $182 total
includes taxes & fees
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About this property

Sheraton Hong Kong Hotel & Towers

Kowloon hotel connected to a shopping center, steps from Hong Kong Museum of Art
Along with 6 restaurants, this smoke-free hotel has an outdoor pool and 2 bars/lounges. WiFi in public areas is free. Additionally, a fitness center, a sauna, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Sheraton Hong Kong Hotel & Towers offers 782 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and phones. Additionally, rooms include complimentary bottled water and hair dryers. Microwaves and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Sheraton Hong Kong Hotel & Towers provides a hot tub, a sauna, and a fitness center. Dining is available at one of the hotel's 6 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

This hotel offers access to a business center, a meeting room, and limo/town car service. Event facilities measuring 15043 square feet (1398 square meters) include conference space. This Kowloon hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Sheraton Hong Kong Hotel & Towers is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11 AM.
Celestial Court - This restaurant serves lunch and dinner. Reservations are required.
Unkai - This restaurant serves lunch and dinner. Reservations are required. Open daily.
Oyster & Wine Bar - This seafood restaurant overlooks the ocean. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
The Café - This restaurant serves breakfast, lunch, and dinner. Reservations are required. Open daily.
Sky Lounge - Onsite bar. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Valet parking on site (HKD 1,920 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; HKD 275 for adults and HKD 138 for children
  • 2 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Celestial Court
  • Oyster & Wine Bar
  • Sky Lounge
  • The Café
  • Unkai

Things to do

  • Fitness classes
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 15,043 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 1 can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 300.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: HKD 1000.00

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately HKD 275.00 for adults and HKD 138.00 for children
  • Valet parking fee: HKD 1920 per day
  • Rollaway bed fee: HKD 300.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, Apple Pay, and WeChat Pay
Safety features at this property include a smoke detector and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Hong Kong Hotel & Towers
Sheraton Hong Kong Towers
Sheraton Hotel Hong Kong Towers
Sheraton Hong Kong Hotel Towers Kowloon
Sheraton Hong Kong Hotel Towers
Sheraton Hong Kong Towers Kowloon
Sheraton Hong Kong & Towers
Sheraton Hong Kong Hotel & Towers Hotel
Sheraton Hong Kong Hotel & Towers Kowloon
Sheraton Hong Kong Hotel & Towers Hotel Kowloon

Sheraton Hong Kong Hotel & Towers Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 552 out of 1013 reviews
Rating 8 - Good. 286 out of 1013 reviews
Rating 6 - Okay. 99 out of 1013 reviews
Rating 4 - Poor. 48 out of 1013 reviews
Rating 2 - Terrible. 28 out of 1013 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Sunmin

Traveled with family
Disliked: Cleanliness
Stayed 3 nights in Feb 2025

10/10 Excellent

Tak Fai Derek

Stayed 3 nights in Feb 2025

8/10 Good

Aliana, Pennsauken

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities
The location of the hotel is perfect, walkable to all sites around.
Stayed 6 nights in Feb 2025

10/10 Excellent

Pingping

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location for Victoria Bay at Hong Kong.
Stayed 1 night in Jan 2025

10/10 Excellent

qiying

Stayed 4 nights in Jan 2025

10/10 Excellent

Martin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

BOSEONG

Stayed 3 nights in Jan 2025

10/10 Excellent

meghna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, lounge and customer service
Stayed 2 nights in Jan 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, friendly staff, good facilities, very good breakfast the only thing not good is that rooms are not soundproof!
Stayed 3 nights in Jan 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was extremely pleased with our stay at the Sheraton Hong Kong Hotel & Towers. For starters, the location was ideal--close to many major sites, conveniences, and transportation options. We had a waterfront room on a high floor and the view was magnificent. Every time we entered our room during our two-week stay, we were drawn to the window to gaze at the view. The room--and really the whole hotel--was smartly decorated and in excellent condition. We appreciated having a sofa, table, and refrigerator in the room--especially for such a long stay. The staff was uniformly pleasant and accommodating. The hotel gym was better than most hotel gyms and served all our workout needs. On the negative side, we found the main entrance--with its stairs and lack of ramp--inconvenient when we arrived with all our luggage. (Guests arriving by car have easier access through the drive-in side entrance, but we were arriving via public transportation.) And no one seemed to be on hand to help us up with our bags. Also, our one meal at the hotel's Cafe was very disappointing--our worst meal in Hong Kong. Although there were several other restaurants in the hotel, they were for the most part very expensive. A better variety of restaurants would have been appreciated. Fortunately, there were many fine dining options available right nearby in the neighborhood. However, these disappointments were minor given my overall wonderful experience at this hotel.
Stayed 13 nights in Jan 2025

8/10 Good

Merry

Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Edmon

Traveled with family and small children
Liked: Cleanliness
Over all is not a 4 star experience
Stayed 3 nights in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

Lovely hotel with a fantastic view, and refurbished room, although the bathroom was strangely compact with limited space around the sink to put stuff. But the hotel overall has a lovely feel and ambience. The breakfast was really good as well But allow time for queueing.
Stayed 3 nights in Jan 2025

10/10 Excellent

Injae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
After a little wait to checkin, the friendly staff upgraded my room which was excellent, thanks, I enjoyed my stay.
Stayed 5 nights in Jan 2025

8/10 Good

yujen

Stayed 1 night in Jan 2025

8/10 Good

byunglea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Annica

Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Vera

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location over looking the Victoria Harbor. Close to MTR Station, star ferry terminal. I’ll definitely come back again. Staffs are friendly, helpful.
Stayed 2 nights in Jan 2025

10/10 Excellent

Rocco

Stayed 5 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful experience

Wonderful experience. Will never forget
Stayed 1 night in Jan 2025

10/10 Excellent

Hot

Stayed 1 night in Jan 2025

10/10 Excellent

Ong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Countdown & anniversary stay

The hotel stay was great & had amazing harbour view from our room. As we are celebrating our anniversary, the hotel made great effort to draw a card & gave us fruits, cake, chocolate , drinks & lovely decorated flowers. Really appreciate their effort & gesture. Thank u Sheraton staff, Peggy & team!
Stayed 1 night in Dec 2024