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Sheraton Hong Kong Hotel & Towers

5.0 star property

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Photo gallery for Sheraton Hong Kong Hotel & Towers

2 bars/lounges
Exterior
Lobby
Banquet hall
Suite, 1 Bedroom, Non Smoking | Living room | 40-inch flat-screen TV with cable channels, TV, pay movies

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Parking available
  • Room service
$208
includes taxes & fees
Sep 29 - Sep 30

Explore the area

View in a map
20 Nathan Road, Tsim Sha Tsui, Kowloon
  • Harbour City
    ‪5 min walk‬
  • Hong Kong Convention and Exhibition Centre
    ‪4 min drive‬
  • Lan Kwai Fong
    ‪6 min drive‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪30 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, in-room safe, laptop workspace

Suite, 1 Bedroom, Non Smoking

  • 550 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, laptop workspace

Club Room, 1 King Bed

  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Non Smoking

Room, 2 Twin Beds, Non Smoking | 1 bedroom, premium bedding, in-room safe, laptop workspace

Room, 2 Twin Beds, Non Smoking

8.2 out of 10
Very good
(12 reviews)
  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, laptop workspace

Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(20 reviews)
  • 290 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Harbor View

View from room

Room, 1 King Bed, Non Smoking, Harbor View

8.8 out of 10
Excellent
(12 reviews)
  • 320 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds, Harbor View

View from room

Club Room, 2 Twin Beds, Harbor View

  • 375 sq ft
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 Double Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, laptop workspace

Room, 1 Double Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 206 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, 1 King Bed, Non Smoking, Harbor View

View from room

Room, 1 King Bed, Non Smoking, Harbor View

8.0 out of 10
Very good
(1 review)
  • 375 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | View from property

Suite, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 786 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Suite, 1 Bedroom, Harbor View

View from room

Club Suite, 1 Bedroom, Harbor View

  • 570 sq ft
  • 1 bedroom
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Non Smoking, Harbor View

View from room

Room, 2 Twin Beds, Non Smoking, Harbor View

9.8 out of 10
Exceptional
(9 reviews)
  • 320 sq ft
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Suite, 1 Bedroom, Non Smoking

View from room

Club Suite, 1 Bedroom, Non Smoking

  • 829 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, in-room safe, laptop workspace

Club Suite, 1 Bedroom, Non Smoking

  • 550 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking

Junior Suite, 1 Bedroom, Non Smoking | 1 bedroom, premium bedding, in-room safe, laptop workspace

Junior Suite, 1 Bedroom, Non Smoking

  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Twin Beds, Non Smoking, Harbor View

View from room

Room, 2 Twin Beds, Non Smoking, Harbor View

7.4 out of 10
Good
(3 reviews)
  • 377 sq ft
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed, Harbor View

View from room

Club Room, 1 King Bed, Harbor View

10.0 out of 10
Exceptional
(1 review)
  • 320 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Non Smoking, City View

City view

Room, 2 Twin Beds, Non Smoking, City View

9.4 out of 10
Exceptional
(3 reviews)
  • 291 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking, City View

City view

Room, 1 King Bed, Non Smoking, City View

8.0 out of 10
Very good
(6 reviews)
  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Sheraton Hong Kong Hotel & Towers

Kowloon hotel connected to a shopping center, steps from Hong Kong Museum of Art
Along with 6 restaurants, this smoke-free hotel has an outdoor pool and 2 bars/lounges. WiFi in public areas is free. Additionally, a fitness center, a sauna, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Sheraton Hong Kong Hotel & Towers offers 782 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and phones. Additionally, rooms include complimentary bottled water and hair dryers. Microwaves and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Sheraton Hong Kong Hotel & Towers provides a hot tub, a sauna, and a fitness center. Dining is available at one of the hotel's 6 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

This hotel offers access to a business center, a meeting room, and limo/town car service. Event facilities measuring 15043 square feet (1398 square meters) include conference space. This Kowloon hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Sheraton Hong Kong Hotel & Towers is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11 AM.
Celestial Court - This restaurant serves lunch and dinner. Reservations are required.
Unkai - This restaurant serves lunch and dinner. Reservations are required. Open daily.
Oyster & Wine Bar - This seafood restaurant overlooks the ocean. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
The Café - This restaurant serves breakfast, lunch, and dinner. Reservations are required. Open daily.
Sky Lounge - Onsite bar. Happy hour is offered. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Valet parking on site (HKD 1,920 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; HKD 275 for adults and HKD 138 for children
  • 2 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Celestial Court
  • Oyster & Wine Bar
  • Sky Lounge
  • The Café
  • Unkai

Things to do

  • Fitness classes
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 15,043 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 1 can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 339.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: HKD 1000.00 per night
  • Service fee: 10 percent

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately HKD 275.00 for adults and HKD 138.00 for children
  • Valet parking fee: HKD 1920 per day
  • Rollaway bed fee: HKD 339.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, Apple Pay, and WeChat Pay
Safety features at this property include a smoke detector and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Hong Kong Hotel & Towers
Sheraton Hong Kong Towers
Sheraton Hotel Hong Kong Towers
Sheraton Hong Kong Hotel Towers Kowloon
Sheraton Hong Kong Hotel Towers
Sheraton Hong Kong Towers Kowloon
Sheraton Hong Kong & Towers
Sheraton Hong Kong Hotel & Towers Hotel
Sheraton Hong Kong Hotel & Towers Kowloon
Sheraton Hong Kong Hotel & Towers Hotel Kowloon

Sheraton Hong Kong Hotel & Towers Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 550 out of 1006 reviews
Rating 8 - Good. 277 out of 1006 reviews
Rating 6 - Okay. 98 out of 1006 reviews
Rating 4 - Poor. 51 out of 1006 reviews
Rating 2 - Terrible. 30 out of 1006 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anna

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
staff was excellent. property was clean. Towels are soft and beddings are clean and comfy. Room was big for 3 beds. location was excellent
Stayed 3 nights in May 2025

8/10 Good

Taeyoung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Sylvia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

Small rooms but good service

The hotel room was very small so it felt a bit crowded and hard to move around in. The bathroom door did not close. I hated the partial shower door. The bedroom door didn’t seem too soundproof; therefore, the hallway was really noisy. The staff was extremely nice and very helpful though. Convenient location and good price.
Stayed 2 nights in May 2025

8/10 Good

SHAO HUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Mee-Li

Stayed 2 nights in May 2025

10/10 Excellent

steven

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
we had a very present stay
Stayed 4 nights in May 2025

6/10 Okay

Seyong

Business traveler
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Unfortunately my boss who stayed your hotel for two days got a kind of bed bugs attack on his legs, even he paid more to stay at a junior suite type room. I hope it would be get better soon.
Stayed 2 nights in May 2025

10/10 Excellent

Tao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Wai Lap Desmond Joshua

Liked: Cleanliness, staff & service
Stayed 4 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My best HK hotel so far!

Though the hotel exterior looked old, but I managed to get a newly renovated room and a kind upgrade from Bonnie Wong. Love the room a lot! Just a tiny wish to have an AirPlay or Screen Sharing option on TV would be wonderful. Thanks Sheraton for making my stay memorable!
Stayed 3 nights in May 2025

10/10 Excellent

WOONSEON

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff responded well, the breakfast was good, and the answers to inquiries were quick and accurate. It helped me a lot with my trip. 감사합니다!
Stayed 2 nights in May 2025

10/10 Excellent

Xun

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location and view
Stayed 2 nights in May 2025

10/10 Excellent

Yoonseong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Lauren

Stayed 8 nights in Apr 2025

6/10 Okay

Chan

Stayed 2 nights in May 2025

10/10 Excellent

Bernard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room, excellent view, staff very helpful
Stayed 12 nights in Apr 2025

10/10 Excellent

Chee

Stayed 3 nights in Apr 2025

6/10 Okay

juyeon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Dietwalt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gern wieder in Hongkong

Schönes Hotel, weil es eine Top Lage hat. Zum letzten Mal scheint eine Renovierung erfolgt zu sein. Leider passtdie Atmosphäre des Frühstücks nicht zum restlichen Hotel. 2018 gab es noch ein kleines Frühstück in der Klublonge -das ist leider weg.
Stayed 5 nights in Apr 2025

10/10 Excellent

Rafael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location is unique, was an excellent choice.
Stayed 3 nights in Apr 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great experience staying at the Sheraton. My young daughter was sick whilst staying there and they went above and beyond to assist us. They constantly kept checking up on us to make sure she was ok. The housekeeping staff were amazing too.
Stayed 6 nights in Apr 2025

10/10 Excellent

Albert C H

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Robert, Marshfield

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sheraton was a perfect place for us to stay because it was located central to everything we wanted to see and do while in Hong Kong.
Stayed 4 nights in Apr 2025

8/10 Good

Sui Fan kathy

Business traveler
Stayed 4 nights in Apr 2025

10/10 Excellent

Marta

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms
Stayed 1 night in Apr 2025