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Sheraton Hong Kong Hotel & Towers

5.0 star property

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Photo gallery for Sheraton Hong Kong Hotel & Towers

Exterior
Outdoor pool, pool umbrellas, sun loungers
Banquet hall
Executive lounge
Room, 1 King Bed, Harbor View | Premium bedding, in-room safe, laptop workspace, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $166
includes taxes & fees
Jun 21 - Jun 22

Explore the area

View in a map
20 Nathan Road, Tsim Sha Tsui, Kowloon
  • Place, Tsim Sha Tsui Promenade
    ‪1 min walk‬
  • Place, Hong Kong Museum of Art
    ‪2 min walk‬
  • Place, Harbour City
    ‪5 min walk‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪29 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, laptop workspace, blackout drapes

Room, 1 King Bed

8.6 out of 10
Excellent
(26 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Harbor View

View from room

Room, 1 King Bed, Harbor View

9.0 out of 10
Wonderful
(19 reviews)
  • Harbor view
  • 320 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Room, 1 King Bed

Premium bedding, in-room safe, laptop workspace, blackout drapes

Club Room, 1 King Bed

  • 290 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds

Premium bedding, in-room safe, laptop workspace, blackout drapes

Room, 2 Twin Beds

8.6 out of 10
Excellent
(14 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, in-room safe, laptop workspace, blackout drapes

Suite, 1 Bedroom

  • 550 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom | Premium bedding, in-room safe, laptop workspace, blackout drapes

Club Suite, 1 Bedroom

  • 829 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom | Premium bedding, in-room safe, laptop workspace, blackout drapes

Club Suite, 1 Bedroom

  • 550 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Suite, 1 Bedroom, Harbor View

View from room

Club Suite, 1 Bedroom, Harbor View

  • Harbor view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds, Harbor View

View from room

Room, 2 Twin Beds, Harbor View

9.8 out of 10
Exceptional
(10 reviews)
  • Harbor view
  • 320 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Harbor View

View from room

Room, 1 King Bed, Harbor View

8.0 out of 10
Very good
(1 review)
  • Harbor view
  • 375 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | View from room

Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 786 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Club Room, 2 Twin Beds, Harbor View

View from room

Club Room, 2 Twin Beds, Harbor View

  • Harbor view
  • 375 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Premium bedding, in-room safe, laptop workspace, blackout drapes

Room, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 206 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Club Room, 1 King Bed, Harbor View

View from room

Club Room, 1 King Bed, Harbor View

10.0 out of 10
Exceptional
(1 review)
  • Harbor view
  • 320 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds, Harbor View

View from room

Room, 2 Twin Beds, Harbor View

7.4 out of 10
Good
(3 reviews)
  • Harbor view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Premium bedding, in-room safe, laptop workspace, blackout drapes

Junior Suite, 1 Bedroom

  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Room, 1 King Bed, City View

View from room

Room, 1 King Bed, City View

8.0 out of 10
Very good
(6 reviews)
  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds, City View

View from room

Room, 2 Twin Beds, City View

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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About this property

Sheraton Hong Kong Hotel & Towers

5-star Kowloon hotel, connected to a shopping center in Tsim Sha Tsui
Along with 6 restaurants, this smoke-free hotel has an outdoor pool and 2 bars/lounges. WiFi in public areas is free. Additionally, a fitness center, a sauna, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Sheraton Hong Kong Hotel & Towers offers 782 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and phones. Additionally, rooms include complimentary bottled water and hair dryers. Microwaves and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Sheraton Hong Kong Hotel & Towers provides a hot tub, a sauna, and a fitness center. Dining is available at one of the hotel's 6 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

This 5-star property offers access to a business center, a meeting room, and limo/town car service. Event facilities measuring 15043 square feet (1398 square meters) include conference space. This luxury hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Sheraton Hong Kong Hotel & Towers is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11 AM.
Celestial Court - This restaurant serves lunch and dinner. Reservations are required.
Unkai - This restaurant serves lunch and dinner. Reservations are required. Open daily.
Oyster & Wine Bar - This seafood restaurant overlooks the ocean. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
The Café - This restaurant serves breakfast, lunch, and dinner. Reservations are required. Open daily.
Sky Lounge - Onsite bar. Happy hour is offered. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Valet parking on site (HKD 1,920 per day)
  • Limited onsite valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; HKD 338.80 for adults and HKD 169.40 for children
  • 2 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Celestial Court
  • Oyster & Wine Bar
  • Sky Lounge
  • The Café
  • Unkai

Things to do

  • Fitness classes
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 15,043 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 1 can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 339.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: HKD 1000.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately HKD 338.8 for adults and HKD 169.4 for children
  • Valet parking fee: HKD 1920 per day
  • Rollaway bed fee: HKD 339.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, Apple Pay, and WeChat Pay
Safety features at this property include a fire extinguisher, a smoke detector, and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Hong Kong Hotel & Towers
Sheraton Hong Kong Towers
Sheraton Hotel Hong Kong Towers
Sheraton Hong Kong Hotel Towers Kowloon
Sheraton Hong Kong Hotel Towers
Sheraton Hong Kong Towers Kowloon
Sheraton Hong Kong & Towers
Sheraton Hong Kong Hotel & Towers Hotel
Sheraton Hong Kong Hotel & Towers Kowloon
Sheraton Hong Kong Hotel & Towers Hotel Kowloon

Sheraton Hong Kong Hotel & Towers Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 578 out of 1000 reviews
Rating 8 - Good. 258 out of 1000 reviews
Rating 6 - Okay. 93 out of 1000 reviews
Rating 4 - Poor. 42 out of 1000 reviews
Rating 2 - Terrible. 29 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Yu Ling

Stayed 2 nights in Feb 2026

8/10 Good

WON

Stayed 2 nights in Feb 2026

8/10 Good

Trevor

Stayed 1 night in Feb 2026

6/10 Okay

Siu Fan

Stayed 2 nights in Feb 2026

10/10 Excellent

Rebecca

Traveled with group
Liked: Cleanliness, staff & service, amenities
Great room, location, and staff!
Stayed 4 nights in Feb 2026

4/10 Poor

Jack

Disliked: Amenities
Front desk service bad , price charge is different that Expedia . Not issue invoice for company as described by Expedia .
Stayed 3 nights in Feb 2026

8/10 Good

EVANS

Liked: Cleanliness, property conditions & facilities
My previous review was posted by mistake as I meant to post the review of Sheraton Hong Kong. My apology.
Stayed 5 nights in Feb 2026

6/10 Okay

ALVIN

Liked: Cleanliness, staff & service, amenities
Slow check in. Should direct those checking in guests, who have too many questions to ask the customer service staff (who was directing guests to the right line). This staff must speak Chinese as most of those guests asking numerous questions are from Mainland.
Stayed 1 night in Feb 2026

8/10 Good

YiHsin

Stayed 2 nights in Feb 2026

10/10 Excellent

SUNG RYONG

Business traveler
Liked: Cleanliness, staff & service, amenities
Location Staff
Stayed 2 nights in Feb 2026

10/10 Excellent

Bayani

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spotless room, courteous staff, breakfast buffet and near the attraction s.
Stayed 3 nights in Jan 2026

10/10 Excellent

Stefan

Stayed 2 nights in Jan 2026

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I had a wonderful stay. The reception staff were incredibly friendly, the room service was excellent, and the concierge was exceptionally helpful throughout my visit.
Stayed 4 nights in Jan 2026

10/10 Excellent

Adriana

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, amazing view, great food.
Stayed 2 nights in Jan 2026

8/10 Good

Debra

Stayed 1 night in Dec 2025

10/10 Excellent

MICHEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 1 night in Jan 2026

10/10 Excellent

Pamela

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful
Stayed 5 nights in Dec 2025

10/10 Excellent

Francesca

Stayed 2 nights in Jan 2026

10/10 Excellent

Rickard

Business traveler
Liked: Cleanliness, staff & service, amenities
Nice hotell close to the ferrys, good breakfast and clean rooms. We will come back.
Stayed 4 nights in Jan 2026

10/10 Excellent

John

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great service and a good price for HK
Stayed 1 night in Jan 2026

10/10 Excellent

Annie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, newly renovated room and great restaurant recommendation by the concierge
Stayed 1 night in Jan 2026

8/10 Good

S

Stayed 2 nights in Jan 2026

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

10/10 Excellent

COSMINA, Bothell

Stayed 2 nights in Jan 2026

10/10 Excellent

Rodica, renton

Liked: Cleanliness, amenities
Clean and easy acces to everything
Stayed 2 nights in Jan 2026