Concierge services, dry cleaning, and laundry facilities are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a porter/bellhop, and a front-desk safe are onsite. Housekeeping is available on request.
The Imperial Hotel offers 225 air-conditioned accommodations with safes and hair dryers. This Kowloon hotel provides complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.
The Imperial Hotel features a vending machine, concierge services, and laundry facilities. Public areas are equipped with complimentary wireless Internet access. This Kowloon hotel also offers dry cleaning/laundry services, a front-desk safe, and a porter.
Languages
Chinese (Cantonese), Chinese (Mandarin), English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Family friendly
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (on request)
Porter/bellhop
Accessibility
Elevator
More
17 floors
Designated smoking areas
Room amenities
Bedroom
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
TV
Food and drink
Refrigerator
More
Air conditioning
Iron/ironing board on request
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
This property requires the credit card holder to provide the same credit card used at booking upon check-in. Changes to the credit card used at booking may require additional fees.
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 9999 per night
Property payment types
Important information
Optional extras
Rollaway bed fee: HKD 9999 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property is also known as
Imperial Hotel Kowloon
Imperial Kowloon
The Imperial Hotel Hotel
The Imperial Hotel Kowloon
The Imperial Hotel Hotel Kowloon
The Imperial Hotel Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 101 out of 1004 reviews" "
10 - Excellent
101
Rating 8 - Good. 271 out of 1004 reviews" "
8 - Good
271
Rating 6 - Okay. 305 out of 1004 reviews" "
6 - Okay
305
Rating 4 - Poor. 179 out of 1004 reviews" "
4 - Poor
179
Rating 2 - Terrible. 148 out of 1004 reviews" "
2 - Terrible
148
5.8/10
Cleanliness
6.8/10
Staff & service
5.8/10
Amenities
5.6/10
Property conditions & facilities
5.2/10
Eco-friendliness
Reviews
10/10 Excellent
mei
Sep 18, 2024
mei
Stayed 2 nights in Aug 2024
8/10 Good
Emelyn Calaoagan, Ewa Beach
Traveled with family
Sep 4, 2024
Liked: Cleanliness, staff & service
Close to everything especially transportation, malls & attractions. The rooms need to be repainted. Dirt marks all over the wall so suggest to repaint the room to look cleaner for the customer.
Totally rundown, smelled, they clean only on the second day and every other day after that, cramped space, old TV set, no amenities in the room, dark hallways. Will not go back there. (Excellent location though but it’s the only thing going for it)
If I can get a refund, I will definitely go away immediately. The room was smelly, sweet. Mold everywhere. Don't stay there. Nice location, worest property.
Verified traveler
Stayed 2 nights in Feb 2024
6/10 Okay
benjamin
Mar 7, 2024
benjamin
Stayed 4 nights in Mar 2024
4/10 Poor
Verified traveler
Business traveler
Mar 6, 2024
Liked: Staff & service
Disliked: Cleanliness
Below Average
The Hotel is little run down. The room had small roaches. Had complained 3 days in a row and they addressed it but the roaches kept coming back. The Toilet had a problem and had to complain every day for the water to flow properly. The staff was prompt and sending someone to take care of it, but the infrastructure of the hotel is lacking.
the room was cold even i turned the air-condition down for two days. I asked for extra blanket but still felt cold for the two days I stayed. The floor was full o dust , especially under the desk. the hotel DID NOT change the bedding after the former customer left. I FOUND long hair on the bedding. There was no hot water at night when I wanted to take a shower. The towel was in grey colour. Te only advantage it is convenience.
I can say that the location was great but when we first gotten to our old outdated room, there were no tooth brush, seen a couple of cockroaches and wasn't aware that there was no house keeping unless itbwas reserved. Once we reserved a cleaning and make up for the following day it was forgotten.
The photo in the website is not the same as the actual condition of the room. There is no complimentary bottled water which is a standard in most hotels. The room is old and the bathroom is also old. There is also the smell of an old room air inside the room. No heating too. No available portable heater when needed.