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Kraj Vacation Packages

Lovely clean hotel. Within walking distance of old town. Area around looks a bit dodgy but it is ok. Great staff. Lovely outside terrace with a great choice of drinks and food. Prepared a breakfast box as we were leaving early. Drinks and snacks in lobby to take away were a bit pricey. Would recommend as a value for money stay in Zadar.

The rooms were very comfortable and well equipped- v effective AC. Food was good with plenty of options ( similar each day) Good activities for adults and children, it was very busy but we really enjoyed our stay. We were worried after reading negative reviews but we were pleasantly surprised! Thank you

Very noisy and facilities were extra charge

We didn't choose this hotel. Our other accommodation cancelled the day before and Hotels.com found this option for us. I wouldn't have chosen a family hotel but we were desperate. Housekeeping was erratic - one day they emptied the bin, another day they made the bed, one day they cleaned the bathroom. Saggy mattresss & a gap between the bed and the wall so the pillow disappeared. Breakfast buffet excellent & lovely breakfast staff. When we went to use the indoor pool, there was nobody on reception. After a few minutes, I went to the main hotel reception & asked them to call the wellness staff. It was clear from her tone on the phone that she was being rude about people complaining. When I returned to the pool, the wellness staff member was rude. The lockers in the changing rooms don't have keys. We were told "kids stole them." There is no private changing room: I was told if I wanted privacy to go in the shower cubicle. The pool is OK but was always packed so we couldn't swim. We paid our tourist tax the night before leaving due to an early start. On departure we returned the swipe card & were asked if we had ordered a lunchbox to go - we hadn't because we hadn't been made aware we could. We would definitely have taken one because of missing breakfast. The rooms at the back are called "park view" but there is no park. There is a carpark which is noisy with frequent delivery trucks leaving the engine running. Also, there is a constant rumble of hotel air-con 24-hours a day.

Good facilites though snot a lot to do in the immediate area. Food is okay though it's the usual buffet style. Nothing was amazing food wise just acceptable. The rooms are spacious and clean.

Everything was quite. Just a waren up at 2.30 missed and on asking why, I was told that the receptionist rang the room number. But no sound was heard and anyway, one should wait until the person answers. Or go to the room. Also last minute on leaving I was told to pay the local tax, which one could have done on arrival or when visiting the reception. The prebooked lunchpaket was forgotten to be handed over early morning. Everything else was excellent.