AC Hotel by Marriott Krakow

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for AC Hotel by Marriott Krakow

Reception
Lobby sitting area
Indoor pool
Front of property - evening/night
Reception

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Pool
  • Spa
  • Restaurant
  • Bar
    Bar
  • Parking available
    Parking available

Explore the area

Map
Aleja 3 Maja 51, Kraków
  • National Museum
    16 min walk
  • Jagiellonian University
    6 min drive
  • Main Market Square
    6 min drive
  • Kraków (KRK-John Paul II - Balice)
    19 min drive

Room options

Junior Suite, 1 Bedroom, Balcony

  • 474 sq ft
  • Sleeps 4
  • 1 Double Bed

Standard Room, 1 Double Bed, Balcony

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

Premium Suite, 1 Bedroom, Terrace

  • 743 sq ft
  • Sleeps 4
  • 1 Double Bed

Standard Room, 2 Twin Beds, Balcony

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Room, 1 Double Bed, Terrace

  • 355 sq ft
  • Sleeps 2
  • 1 Double Bed

Suite, 1 Bedroom, Terrace

  • 667 sq ft
  • Sleeps 4
  • 1 Double Bed

Superior Room, 1 Double Bed, Balcony, View

  • 366 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

Standard Room, 2 Twin Beds

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

AC Hotel by Marriott Krakow

4-star hotel in Krowodrza
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Additionally, a bar/lounge, a sauna, and a complimentary children's club are onsite. Change of towels is available on request.
AC Hotel by Marriott Krakow offers 300 accommodations with laptop-compatible safes and espresso makers. 55-inch Smart televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested.

Recreational amenities at the hotel include an indoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, AC Hotel by Marriott Krakow features an indoor pool and a sauna. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink.

This hot springs hotel also offers a library, a terrace, and a complimentary children's club. Guests can use the indoor pool at a partner property. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

AC Hotel by Marriott Krakow is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:30 AM on weekdays.
Sobremesa Restaurant - Overlooking the garden, this fine-dining restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Siesta Summer Garden - This tapas bar specializes in Spanish cuisine and serves lunch, dinner, and light fare. Happy hour is offered. Open daily.
AC Lounge - This bar specializes in international cuisine and serves lunch, dinner, and light fare. Happy hour is offered. Open daily.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered self parking on site (PLN 60 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; PLN 75 for adults and PLN 75 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • AC Lounge
  • Siesta Summer Garden
  • Sobremesa Restaurant

Things to do

  • Free children's club
  • Full-service spa
  • Indoor pool
  • Indoor pool (guest access)
  • Library
  • Sauna
  • TV in common areas

Family friendly

  • Free children's club
  • Free crib
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Multilingual staff

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 6 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2021
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PLN 100.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 75 for adults and PLN 75 for children
  • Airport shuttle fee: PLN 120 per vehicle (one-way, maximum occupancy 3)
  • Covered self parking fee: PLN 60 per day
  • Rollaway bed fee: PLN 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 9:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

AC Hotel Krakow
Ac By Marriott Krakow Krakow
AC Hotel by Marriott Krakow Hotel
AC Hotel by Marriott Krakow Kraków
AC Hotel by Marriott Krakow Hotel Kraków

AC Hotel by Marriott Krakow Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 300 out of 382 reviews" "
Rating 8 - Good. 54 out of 382 reviews" "
Rating 6 - Okay. 16 out of 382 reviews" "
Rating 4 - Poor. 4 out of 382 reviews" "
Rating 2 - Terrible. 8 out of 382 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Yee Han

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience.
Stayed 5 nights in Aug 2024

2/10 Terrible

Patrick

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Shrujan

Stayed 1 night in Aug 2024

2/10 Terrible

bahman

Business traveler
Disliked: Staff & service
awful experience with AC Hotel and Expedia during reservation change. Never again.
Stayed 5 nights in Aug 2024

10/10 Excellent

Henry, Sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely as usual
Stayed 3 nights in Aug 2024

8/10 Good

Darnell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it is an excellent hotel and would’ve had better ratings if the bed wasn’t so terrible. I don’t mean bad, I mean broken springs, felt like I was leaning off of the bed, got no sleep, terrible. Straight s#* . Otherwise, it’s top-tier facility with an AMAZING restaurant. However, after a day at Auschwitz and the salt mines, you need your sleep, and that wasn’t the place to get it. It’s a shame a mattress can do so much damage for a place where sleep is pinnacle.
Stayed 2 nights in Jul 2024

10/10 Excellent

Marta

Liked: Cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

Reinis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upscale hotel near in a quiet area
Very nice stay in a quieter part of Krakow, but still within walking distance from the old town. Nothing to complain about. Great pool and spa.
Stayed 1 night in Jul 2024

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 2 nights in Jul 2024

8/10 Good

Lucy

Especially liked indoor pool. A bit off the path for downtown.
Stayed 5 nights in Jun 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Apr 2024

10/10 Excellent

ELIZABETH

Stayed 3 nights in May 2024

10/10 Excellent

Yuval

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

8/10 Good

Mei

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place, enjoyed our stay!
Stayed 5 nights in Jun 2024

10/10 Excellent

Benjamin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful! The property is completely modern, clean and the staff is friendly and helpful. We will stay at this property every time we visit Krakow.

8/10 Good

Jennie, North Coogee

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel easy check in. No extra information about the hotel or services given at this time. House keeping wasn’t up to standard for a Marriott. Our room wasn’t cleaned till 4.30 on the second day. We had been gone all day on a tour and wanted to come back and rest before dinner. Loved the pool and wellness area this was the hi light.
Stayed 4 nights in Jun 2024

10/10 Excellent

Aleksander

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property overall was excellent. The rooms were spacious and were in great condition. Highly recommend the balcony. We had a wrap around and it was great. Nice running track, bike path and field nearby where people had picnics and could get a run in. Next to the hotel are some small food trucks where you can grab some food and next to the hotel is a small convenince store with everything you need. Staff was very nice and helpful and let us check in early! Maid staff in the beginning was very good but for our last few days they didn't make the bed or replace some towels. Nothing that was that bad we couldn't handle, it was moreso an annoyance. Overall though very good stay and would recommend.
Stayed 7 nights in Jun 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay!
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Emrah

Stayed 1 night in Jun 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean great services
Stayed 3 nights in Jun 2024

4/10 Poor

Nataly

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
No more Marriott
No more Marriott! 1. We ordered room for 3 persons, 2 adults + kid, when we checked in at the night after fly we found out there is only 2 sleeping places, and for kid bed not prepared at all, towels, robes and slippers only for two persons so it took them 1 hour to bring additional set of bed sheets and towels 2. Low pressure in the shower 3. Just terrible mattresses, we stayed 3 nights and it was a challenge to get a sleep, mattress so soft that it felt like we on water mattress 4. Staff really nice, but reception not answer to the calls and once I felt that a guy on the reception was just annoying but my question. Breakfasts really tasty and room very clear but not enough for 4 stars and this price
Stayed 3 nights in Jun 2024