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Turnau City Aparthotel

3.5 star property

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Photo gallery for Turnau City Aparthotel

Panoramic Double Room, Balcony, Tower (Air Condition) | Individually decorated, individually furnished, soundproofing
Family Apartment, 1 Bedroom (Air Condition) | Individually decorated, individually furnished, soundproofing
Panoramic Double Room, Balcony, Tower (Air Condition) | Private kitchenette | Fridge, stovetop, coffee/tea maker, electric kettle
Panoramic Double Room, Balcony, Tower (Air Condition) | Terrace/patio
Panoramic Double Room, Balcony, Tower (Air Condition) | Individually decorated, individually furnished, soundproofing

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Parking available
  • Breakfast available
  • Laundry
  • Outdoor Space
  • Kitchen

Explore the area

Map
ul. Szlak 50/220, Kraków, Lesser Poland, 31-153
  • Galeria Krakówska
    ‪3 min walk‬
  • Royal Road
    ‪5 min walk‬
  • Main Market Square
    ‪14 min walk‬
  • Kraków (KRK-John Paul II - Balice)
    ‪15 min drive‬

Room options

View all photos for Panoramic Double Room, Balcony, Tower (Air Condition)

Panoramic Double Room, Balcony, Tower (Air Condition) | Individually decorated, individually furnished, soundproofing

Panoramic Double Room, Balcony, Tower (Air Condition)

  • City view
  • 344 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Kitchenette (Air Condition)

Deluxe Apartment, 2 Bedrooms, Kitchenette (Air Condition) | Living room | 32-inch flat-screen TV with digital channels, TV

Deluxe Apartment, 2 Bedrooms, Kitchenette (Air Condition)

  • 700 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 7
  • 2 Double Beds and 1 Double Sofa Bed

Family Studio, 1 Queen Bed with Sofa bed, Kitchenette (Air Condition)

  • 377 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Apartment, 1 Bedroom, Balcony (Air Condition)

  • 517 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 6
  • 1 Queen Bed and 1 Double Sofa Bed

Panoramic Studio Suite, 1 Queen Bed with Sofa bed, Balcony, Tower (Air Condition)

  • City view
  • 388 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Balcony (Air Condition)

  • 377 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

Premier Penthouse, 1 Bedroom (Air Condition)

  • City view
  • 603 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 6
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed (Air Condition)

  • 269 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Apartment, 1 Bedroom (Air Condition)

Family Apartment, 1 Bedroom (Air Condition) | Individually decorated, individually furnished, soundproofing

Family Apartment, 1 Bedroom (Air Condition)

  • 517 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Studio, 1 Queen Bed, Kitchenette

Standard Studio, 1 Queen Bed, Kitchenette | Individually decorated, individually furnished, soundproofing

Standard Studio, 1 Queen Bed, Kitchenette

  • 269 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom | Private kitchen | Fridge, stovetop, coffee/tea maker, electric kettle

Standard Apartment, 1 Bedroom

  • 463 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed

Panoramic Studio Suite, Balcony, Tower (Air Condition)

  • City view
  • 398 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About this property

Turnau City Aparthotel

3.5-star Kraków aparthotel, connected to a shopping center in Kraków City Centre
This smoke-free aparthotel features self parking, laundry facilities, and express check-in. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance, and a convenience store are onsite. Each apartment features a kitchenette with a refrigerator and a stovetop, plus free WiFi and a flat-screen TV with digital channels. Guests can appreciate conveniences like a coffee/tea maker and a dining table, and other amenities include a fenced private yard and room service. Limited housekeeping is available.
Turnau City Aparthotel offers 74 accommodations with complimentary bottled water and coffee/tea makers. These individually decorated and furnished accommodations include dining tables. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and hair dryers.

This Kraków aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. 32-inch flat-screen televisions come with digital channels. A nightly turndown service is provided and housekeeping is offered on a limited basis.

The recreational activities listed below are available either on site or nearby; fees may apply.
Turnau City Aparthotel features multilingual staff, tour/ticket assistance, and a garden. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Kraków aparthotel also offers laundry facilities, a convenience store, and express check-in. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Turnau City Aparthotel is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Children aged 2 and younger eat free breakfast.
Room service is available.

Languages

English, Polish, Russian, Ukrainian

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered self parking on site (PLN 60 per day)
  • Limited onsite parking

Family friendly

  • Children stay free (see details)
  • Crib: PLN 30 per stay

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Paper towels
  • Refrigerator
  • Spices
  • Stovetop

Dining

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: PLN 50 for adults and PLN 50 for children
  • Dining table
  • Room service

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: PLN 60 per stay

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 32-inch flat-screen TV with digital channels
  • TV in common areas

Outdoor areas

  • Fenced yard
  • Garden

Laundry

  • Laundry facilities

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator (39 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Smoke-free property

Services and conveniences

  • Free bottled water
  • Grocery/convenience store
  • Hair salon
  • Housekeeping (limited availability)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Location highlights

  • Connected to a shopping center
  • In an entertainment district
  • In the city center
  • Near a hospital
  • Near a train station

Things to do

  • Shopping mall
  • Bicycle rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 4 buildings
  • 6 floors
  • 74 units
  • Built in 2009
  • Garden
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: PLN 100
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: PLN 100
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 2 and younger eat free breakfast
Rollaway/extra beds are available for PLN 60 per stay
Cribs (infant beds) are available for PLN 30 per stay

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately PLN 50 for adults and PLN 50 for children
  • Airport shuttle fee: PLN 90 per vehicle (one-way)
  • Covered self parking fee: PLN 60 per day
  • Early check-in fee: PLN 100 (subject to availability)
  • Late check-out fee: PLN 100 (subject to availability)
  • Crib (infant bed) fee: PLN 30 per stay
  • Rollaway bed fee: PLN 60 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned

We should mention

Parking height restrictions apply

Property is also known as

Angel City Turnau Apartment Krakow
Angel City Turnau Krakow
Angel City Turnau
Angel City by Turnau
Turnau City Aparthotel Kraków
Turnau City Aparthotel Aparthotel
Turnau City Aparthotel Aparthotel Kraków

Turnau City Aparthotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 164 out of 357 reviews
Rating 8 - Good. 137 out of 357 reviews
Rating 6 - Okay. 40 out of 357 reviews
Rating 4 - Poor. 10 out of 357 reviews
Rating 2 - Terrible. 6 out of 357 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Greig

Traveled with group
Liked: Cleanliness
location is great easy walk from the train station, check in instructions easy to follow and understand. The only trouble was the light above the unit door was blown the the numbers on the lock box very hard to read even with iphone light on it, apartment was spacious had requested twin bed but the second bed not made up. The door handle to the outdoor patio broken and fell off unable to use and while the map said there was a reception desk in our building there was none I could find to report it. Washing machine does not have dryer function, also of not no microwave in the kitchen or toaster
Stayed 3 nights in Feb 2025

10/10 Excellent

mohamed

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

8/10 Good

nicholas

Traveled with group
Liked: Cleanliness, room comfort

City centre option.

Decent option not far from old town. Central location near public transport. Clean quiet apartment. Managed to get into venue earlier than normal time.
Stayed 3 nights in Feb 2025

10/10 Excellent

YARA

Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Jonah

Liked: Cleanliness, room comfort

Brilliant apartment located in Old Town

A brilliant stay and cosy apartment, along a street with a supermarket and a short walk away from the square in Old Town. Had all the necessities for a good stay but didn’t have loo paper so an FYI! Also, can be quite noisy if people above are moving about in the night.
Stayed 3 nights in Dec 2024

10/10 Excellent

Edith, Colonia

Traveled with group
Liked: Cleanliness
Very nice apartments- only check in is very problematic and confusing. Check in is weird and short time open- communication needs improvement
Stayed 1 night in Oct 2024

8/10 Good

Brian

Liked: Cleanliness, amenities, room comfort
Really nice apartment with rooftop terrace, in a good area close to the main railway station. Only small quibble, the mattress was too soft for my liking and unusually it was only 140cm wide.
Stayed 4 nights in Oct 2024

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very interesting that there's no real check-in as you just receive your key at the door of your room. Everything was clean and communication was very good. Perfect location for me.
Stayed 3 nights in Oct 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Location and room conditions are good. Communition is so bad. They don't reapond well and notice in advance. Since here is not a hotel, the reapond is very important but they didn't.
Stayed 1 night in Oct 2024

10/10 Excellent

Nazar

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice apartment, beautiful view, nice communication;)
Stayed 1 night in Sep 2024

10/10 Excellent

Tanya

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Nice place to stay overnight
Stayed 1 night in Sep 2024

2/10 Terrible

CHRISTOPHER

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We were booked in for 7 nights and left after 4. We booked into a different property for the remaining 3 nights. The flat contained absolutely no information at all not even where the reception was, the tv didn't work, the exit onto the balcony was too high, we had 1 hand towel and when we asked for another it took a 2nd visit next day to get it. But the killer was the bed, it was like lying and sinking into a souffle and trying to climb out in the morning after having no sleep. It was 4 nights of hell. We eventualy got to the stage were we had to leave.
Stayed 7 nights in Sep 2024

10/10 Excellent

OSAMA MOHAMED

Liked: Cleanliness, room comfort
Stayed 7 nights in May 2024

6/10 Okay

Tim

Traveled with family
Disliked: Room comfort

Good location, but that is all.

Different room than on photos provided. No parking available in garage. Breakfast not worth it. We informed via WhatsApp that we do not eat meat, yet we received box with vegatables and cheese woth meat on top. No reply given from property on our comments.
Stayed 1 night in Aug 2024

10/10 Excellent

Ersin

Stayed 2 nights in Aug 2024

10/10 Excellent

Weronika

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean property walking distance to market square and train station. Would highly recommend!
Stayed 1 night in Aug 2024

6/10 Okay

Hani

Traveled with family
Disliked: Amenities, property conditions & facilities
Location is great, unit is a nice size. However unit needs quite a few upgrades to make it comfortable eg better mattress, better sound proofing, more supplies in kitchen eg Pan, better maintenance, reliable WiFi and more standardized features eg air conditioning only available in some units and bed sizes differ. This is a function of supply of units being quite different. You can end up with a great unit or one that’s a miss. Makes for an unpredictable expertience
Stayed 3 nights in Jul 2024

10/10 Excellent

OSAMA

Traveled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Jun 2024

6/10 Okay

David

Disliked: Cleanliness

Good priced accommodation

Good sized studio apartment. Great location. Good access to buses, trams and the main train station. Coffee shops, shopping centre and food options all close by. Apartment had a few initial problems (toilet cistern took 20 minutes to refill, showerhead was useless) but helpful office staff got these problems rectified quickly. Bed had 2 slats missing which were not replaced but we moved them to an area of the bed that didn't affect sleeping too much. Bathroom could be cleaner. In a 6-night stay, nobody changed the towels or topped-up the toilet roll. But even after these small negative points we would definitely stay again due to great value for money. Thanks
Stayed 6 nights in Apr 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Tracey

Stayed 4 nights in Mar 2024

2/10 Terrible

Yelena

Traveled with partner
I did not get the code till the evening of the day of my stay and had to look for another hotel
Stayed 2 nights in Mar 2024

8/10 Good

Jocelyn

Stayed 3 nights in Oct 2023

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Ideal location for a few days in the city. Clean and tidy with help at reception if needed.
Stayed 3 nights in Oct 2023

10/10 Excellent

eric

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great apartment , great location
Stayed 4 nights in Oct 2023