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Best Western Plus Krakow Old Town

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Krakow Old Town

Exterior
Bar (on property)
Superior Room, 2 Twin Beds, Non Smoking, Refrigerator | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Reception
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Bar
  • Parking available
  • Housekeeping
  • Room service

Explore the area

Map
Sw. Gertrudy Street 6, Kraków, Lesser Poland, 31-046
  • Royal Road
    2 min walk
  • Od Jajka Do Jabłka
    1 min walk
  • Kraków Główny Station
    12 min drive
  • Kraków (KRK-John Paul II - Balice)
    24 min drive

Room options

View all photos for Premium Room, 1 Twin Bed, Non Smoking, Refrigerator

Premium Room, 1 Twin Bed, Non Smoking, Refrigerator | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 Twin Bed, Non Smoking, Refrigerator

  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Room, 1 Double Bed, Non Smoking, Refrigerator

Premium Room, 1 Double Bed, Non Smoking, Refrigerator | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 Double Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Twin Beds, Non Smoking, Refrigerator

Premium Room, 2 Twin Beds, Non Smoking, Refrigerator | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Twin Beds, Non Smoking, Refrigerator

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds, Non Smoking, Refrigerator

Superior Room, 2 Twin Beds, Non Smoking, Refrigerator | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Twin Beds, Non Smoking, Refrigerator

  • Sleeps 3
  • 2 Twin Beds

Similar properties

Room

Leonardo Boutique Hotel Krakow Old Town

Pet friendly
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (1001)
The price is $149
per night
$161 total
includes taxes & fees
Jan 1 - Jan 2
Leonardo Boutique Hotel Krakow Old Town

About this property

Best Western Plus Krakow Old Town

3-star hotel in Kraków Old Town
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour business center, self parking, and a business center are onsite.
Best Western Plus Krakow Old Town offers 92 air-conditioned accommodations with safes and complimentary bottled water. A pillow menu is available. LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

Best Western Plus Krakow Old Town is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.
Midtown - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (PLN 65 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Midtown

Things to do

  • Shopping

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8 AM
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 80.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: PLN 100 per vehicle (one way)
  • Self parking fee: PLN 65 per day
  • Rollaway bed fee: PLN 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Hotel Krakow Old Town
Best Western Plus Krakow Old Town Hotel
Best Western Krakow Old Town Hotel Krakow
Best Western Krakow Old Town Hotel
Monopol Hotel Krakow
Best Western Krakow Old Town
Plus Krakow Old Town Krakow
Best Western Plus Krakow Old Town Hotel
Best Western Plus Krakow Old Town Kraków
Best Western Plus Krakow Old Town Hotel Kraków

Best Western Plus Krakow Old Town Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 400 out of 1000 reviews" "
Rating 8 - Good. 465 out of 1000 reviews" "
Rating 6 - Okay. 98 out of 1000 reviews" "
Rating 4 - Poor. 24 out of 1000 reviews" "
Rating 2 - Terrible. 13 out of 1000 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

SANTANU, KILMARNOCK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely well located for all historical points, good food, transport. Excellent breakfast, friendly staff, clean rooms. All in all a very good experience.
Stayed 4 nights in Sep 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Natalia, Carlsbad

Traveled with group
Liked: Cleanliness
The location is really good close to everything walking distance right outside of the old town. Good breakfast quality. Shower too small. Room decoration in pink and black carpet very ugly. Good Air Conditioning. very close to transportation.
Stayed 3 nights in Sep 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful hotel experience. Friendly and helpful staff.
Stayed 5 nights in Aug 2024

10/10 Excellent

stuart

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent and so helpfull, good breakfast room spotless
Stayed 5 nights in Aug 2024

4/10 Poor

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our room was on floor 2. The elevator stppped on 1 or 3 and you have to use the stairs to go to 2. The room was tiny and cramped. The bathroom worse. The showers you could not move in and barely fit a person. Breakfast was just ok. Nothing great.
Stayed 3 nights in Aug 2024

8/10 Good

elise

Traveled with partner
Liked: Cleanliness, staff & service
The location was great for walking to old town and to the castle and the Jewish quarter. It is a budget hotel . The breakfast was adequate, not special , nothing was special about the hotel. Except the location, which was great.
Stayed 2 nights in Aug 2024

10/10 Excellent

Fahad

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice location and nice hotel
Stayed 3 nights in Jul 2024

10/10 Excellent

Tomas

Stayed 2 nights in Jul 2024

10/10 Excellent

Janet Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast, plenty of options. Staff very friendly. Rooms very clean
Stayed 4 nights in Jun 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Really good location! Nice and central! Just used as a base but bring an extra pillow if staying as only provided with one pillow. Facilities in the room were great! Shampoo, body wash and hairdryer were in there! Staff were helpful
Stayed 4 nights in Jun 2024

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was good, clean, etc. and had a great breakfast. The location is between the Castle and Old Town and is adjacent to the park between the two. The older building creates some inconvenience with 1) no good place to unload, 2) a number of steps to get to the front door, and 3) a small elevator
Stayed 1 night in May 2024

10/10 Excellent

Katherine

Traveled with family
Liked: Amenities
Lovely staff and service, wonderful breakfast, we were very happy with our stay. Thank you to the front desk staff for some great helpful tips on plays to see and how to get around the city. The cleaning attendants were very nice and we got a chance to chat with a couple of them, also got some excellent tips on good places to visit. I will stay here again.
Stayed 4 nights in Jun 2024

2/10 Terrible

SungMin

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Everything is really old. Elevator doesn't stop on the floor of where my room is. Stains on the carpet. Very small beds and shower.
Stayed 3 nights in May 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location... just 5 minutes to old town. Tram station just across street. You can book a tour that can pick you up from hotel. Super convenient location and super friendly staff. Breakfast was included and you can't go wrong with polish buffet. Fresh and tasty food, many beverages to choose from. Room was a little outdated, but i did not mind for the price at it was adequate to what to expect. I highly recommend Best Western Plus.
Stayed 2 nights in May 2024

8/10 Good

Jillian

Stayed 4 nights in May 2024

10/10 Excellent

Jadwiga, Kent

Unique building! Elevator stops @ 3rd floor for rooms on 2nd floor you need to walk down at least 15 steps, or walk up 10 steps for 3rd floor. Our 1st room #112, handicap when using a shower it flooded the bathroom floor. My granddaughter was told by Iwona at front desk take short shower. I took photos to show that bathroom after I took a shower. After 2 days of that, we finally hit an ideal room #102, 1st floor elevator, shower stall to our liking. However, we got to enjoy it for 1 1/2 days, because we had to leave @3:30 am to catch a plane.
Stayed 4 nights in May 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
wonderful staff
Stayed 2 nights in May 2024

10/10 Excellent

MR George

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sadness at leaving!! My second visit in 6 months!!
It was lovely to be recognised and welcomed by reception staff on arrival!! The atmosphere was quiet and peaceful and our room 221 contained all we needed inc safe, tea/coffee, big TV and soft cosy bed! Rooms were fresh, clean, and perfectly laid out. Breakfast contained wide range of food for all nationalities with staff quickly topping up when plates trays and bowls of food disappeared by hungry tourists!! Stepping out side trams were at our disposal but we walked where ever we could. The hotel location is so convenient; use the pedestrian crossing and you are in a few minutes in an area of history and beauty and excitement with hundreds and more dining in and out in the huge square and adjoining streets!! WE felt safe walking through the crowds at night and police were in a number of places Music in church of st Peter and StPaul attracted us on 2 evenings the few kms of walkway with trees and shrubs on either side was so romantic!¬ you coud not get lost as at ran paralell to the road and tramway It was a nice way to walk to the biggest shopping centre I have ever been in! If any one is looking for a nice break go to Poland to the BEST WESTERN ,PLUS KRAKOW OLD TOWN!!! and you wont be disappointed. excuse haste!
Stayed 3 nights in May 2024

10/10 Excellent

Pauline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service Had a problem with the fridge , they replaced it straight away, staff all friendly and informative, would definitely recommend
Stayed 3 nights in May 2024

10/10 Excellent

Ivona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great location
Stayed 3 nights in Apr 2024

8/10 Good

steven

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location located within 10 minute to the main square and the jewish quarter
Stayed 5 nights in Mar 2024

10/10 Excellent

KATHLEEN ANN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024