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Hotel H15 Francuski Old Town - Destigo Hotels

5.0 star property

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Photo gallery for Hotel H15 Francuski Old Town - Destigo Hotels

Snack bar
Front of property
Lobby sitting area
Reception
Deluxe Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Pet friendly

Explore the area

Map
Ul. Pijarska 13, Kraków, 31-015
  • Royal Road
    ‪3 min walk‬
  • Main Market Square
    ‪4 min walk‬
  • Wawel Castle
    ‪18 min walk‬
  • Kraków (KRK-John Paul II - Balice)
    ‪26 min drive‬

Room options

View all photos for Apartment

Apartment | Living room | 32-inch TV with cable channels

Apartment

  • City view
  • 484 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Room

Deluxe Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room

  • City view
  • 377 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Single Room

Comfort Single Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Comfort Single Room

  • City view
  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room

Comfort Double Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Comfort Double Room

  • City view
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Double Room

Premium Double Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Premium Double Room

  • City view
  • 280 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Twin Room

Comfort Twin Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Comfort Twin Room

  • City view
  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Twin Room

Premium Twin Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Premium Twin Room

  • City view
  • 280 sq ft
  • Sleeps 3
  • 2 Twin Beds

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Interior

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  • Free WiFi
  • Air conditioning
  • Breakfast available
4.8 out of 5, Exceptional, (128)
The price is $217
per night
includes taxes & fees
May 25 - May 26
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About this property

Hotel H15 Francuski Old Town - Destigo Hotels

5-star hotel in Kraków Old Town
This hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Additionally, valet parking, a business center, and concierge services are onsite.
Hotel H15 Francuski Old Town - Destigo Hotels offers 42 air-conditioned accommodations with minibars and safes. Each accommodation is individually decorated. Cable television is provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Kraków hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A business center is on site at this 5-star property.

A computer station is located on site and wireless Internet access is complimentary. This luxury hotel also offers tour/ticket assistance, concierge services, and laundry facilities. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge).

Hotel H15 Francuski Old Town - Destigo Hotels has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Hotel H15 Francuski Old Town - Destigo Hotels has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (PLN 100 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, uncovered valet parking on site (PLN 100 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: PLN 99 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Billiards/pool table
  • Piano
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Accessible airport shuttle
  • Elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 100 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 44 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 150.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PLN 300 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PLN 99 per person
  • Airport shuttle fee: PLN 130 per vehicle (one-way, maximum occupancy 3)
  • Uncovered valet parking fee: PLN 100 per day (in/out privileges)
  • Nearby parking fee: PLN 100 per day(492 ft away; open 24 hours)
  • Pet fee: PLN 100 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system

Property is also known as

Francuski
Francuski Hotel
Francuski Krakow
Hotel Francuski
Hotel Francuski Krakow
Krakow Orbis Francuski Hotel
Orbis Francuski Hotel Krakow
Orbis Francuski Krakow Hotel Krakow
Orbis Francuski Krakow Hotel
Francuski Hotel Krakow
Francuski Hotel
Francuski Krakow
Francuski
Hotel Francuski Hotel Krakow
Krakow Francuski Hotel Hotel
Hotel Francuski Hotel
Francuski Hotel Krakow
Hotel Francuski

Hotel H15 Francuski Old Town - Destigo Hotels Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 279 out of 361 reviews
Rating 8 - Good. 65 out of 361 reviews
Rating 6 - Okay. 15 out of 361 reviews
Rating 4 - Poor. 2 out of 361 reviews
Rating 2 - Terrible. 0 out of 361 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ioulia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere at the hotel, every detail is noticed. Polite staff, always there to help you. Fantastic location, a breath away from Krakow main square!
Stayed 2 nights in Jan 2025

10/10 Excellent

valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel in the old town.

This is a wonderful hotel. The staff are very friendly and professional and breakfasts are so good. Krakow is a stunning city to visit and the Hotel Francuski made our trip even better still.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jadwiga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for your kindness and help when I needed To all of you in front desk and restaurant staff for your kindness My staying in your hotel was very much appreciated , will see you in march Jadwiga
Stayed 14 nights in Jan 2025

10/10 Excellent

Tomasz

Stayed 2 nights in Jan 2025

10/10 Excellent

MENG

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good place for you staying in Krakow
Stayed 2 nights in Jan 2025

10/10 Excellent

Zbigniew, wilmette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place
Stayed 2 nights in Jan 2025

10/10 Excellent

Zbigniew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old world charm
Stayed 1 night in Jan 2025

10/10 Excellent

Eacham, Zetland

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old hotel in the old town and close to the square and Christmas Market.
Stayed 2 nights in Jan 2025

8/10 Good

Daniela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location Great Hotel

Great Location, Beautiful Decor and very comfortable rooms. Staff very friendly and helpful
Stayed 3 nights in Dec 2024

10/10 Excellent

Marzena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything ok!
Stayed 3 nights in Dec 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What a wonderful hotel right in Old Town. It is only a few blocks from the main square. The hotel itself is old world feel with modern amenities. The room was large and comfortable. Defiantly have the breakfast which is worth the additional expense.
Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth

Stayed 3 nights in Nov 2024

8/10 Good

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Excellent location for a weekend break in Krakow and well looked after hotel - however the walls are very thin so you can hear everything going on next door!
Stayed 2 nights in Dec 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Matt

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in old town
Stayed 6 nights in Dec 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room service lovely and fresh every morning One little thing the breakfast /dining room isn’t very big and at busy times people do have to wait and staff a little slow in topping up the food and drink
Stayed 4 nights in Dec 2024

10/10 Excellent

yunsung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely break

We had three lovely days in Krakow. Very welcoming staff when we arrived. The room was very nice - a comfy bed, modern bathroom, spacious and lots of storage. A nice choice of food for breakfast and we ate a very presented and tasty dinner at the French Bistro. The location is superb within a few minutes walk of the market square I would definitely recommend this hotel
Stayed 2 nights in Dec 2024

8/10 Good

BRUCE

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and close to dining and shopping
Stayed 1 night in Nov 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel I’ve stayed at in my Europe trip. Staff is incredibly helpful and the room is spacious and clean. Located at the heart of the Old Town, it is super easy to navigate and walkable. Super super recommended!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Gareth

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A cracking hotel excellent location! Staff were friendly & helpful 24hrs a day! rooms were brilliant 👌
Stayed 3 nights in Nov 2024

8/10 Good

John, Moorestown

Liked: Cleanliness
Stayed 3 nights in Nov 2024

10/10 Excellent

Aurele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel in the heart of Old Cracow

Amazing check in, room, beautiful hotel and helpful staff. I highly recommend it.
Stayed 1 night in Nov 2024