*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Renovations + Closures
The following facilities are closed seasonally each year. They will be closed from January 13 to January 26:
- Sauna
- Spa tub
- Swimming pool
Property Features
In addition to a full-service spa, Galaxy Hotel features an indoor pool and a spa tub. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.
Business amenities at this 4-star property consist of a business center, meeting rooms, and limo/town car service. Event facilities measuring 4844 square feet (450 square meters) include a conference center. This family-friendly hotel also offers a children's pool, a 24-hour fitness center, and a sauna. For a surcharge, the property provides an airport shuttle (available 24 hours) and a theme park shuttle. Parking is available onsite for a surcharge.
Galaxy Hotel has designated areas for smoking.
- Express check-in
- Number of indoor pools - 1
- Shopping center shuttle (surcharge)
- Number of hot tubs - 1
- Theme park shuttle (surcharge)
- Elevator
- Fitness facilities
- 24-hour front desk
- Business center
- Turkish bath/Hammam
- Porter/bellhop
- Express check-out
- Dry cleaning/laundry service
- Self parking (surcharge)
- Limo or town car service available
- Computer station
- Swimming pool
- Wheelchair accessible
- Conference space size (meters) - 450
- Luggage storage
- ATM/banking
- Train station pickup (surcharge)
- Concierge services
- Gift shops or newsstand
- Conference center
- Snack bar/deli
- Shopping on site
- Designated smoking areas
- Total number of rooms - 205
- Number of floors - 6
- Number of buildings/towers - 1
- Airport transportation (surcharge)
- Coffee/tea in common areas
- Designated smoking areas (fines apply)
- Number of bars/lounges - 1
- Full-service spa
- Conference space
- Spa treatment room(s)
- Meeting rooms
- Tours/ticket assistance
- Year Built - 2011
- Steam room
- Free WiFi
- Sauna
- Babysitting or childcare (surcharge)
- Number of coffee shops/cafes - 1
- Children's club (free)
- Children's pool
- Safe-deposit box at front desk
- RV, bus, truck parking (surcharge)
- Breakfast available (surcharge)
- Number of restaurants - 1
- Conference space size (feet) - 4844
- Banquet hall
- Laundry facilities
- Vending machine
- Television in common areas
- 24-hour fitness facilities
- Wedding services
- Multilingual staff
- Free newspapers in lobby
- Casino shuttle (surcharge)
Family Friendly Amenities
- Family property
- Number of indoor pools - 1
- Children's pool
- Free WiFi
- Soundproofed rooms
- Children's club (free)
- Snack bar/deli
- Laundry facilities
- Babysitting or childcare (surcharge)
- Refrigerator
Room Amenities
Galaxy Hotel offers 205 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature down comforters. 32-inch LCD televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Kraków hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided on request.
- Room service (limited hours)
- Television
- Refrigerator
- Coffee/tea maker
- Hypo-allergenic bedding available
- Phone
- Private bathroom
- Free toiletries
- Hair dryer
- Desk
- In-room climate control (air conditioning)
- Soundproofed rooms
- Iron/ironing board (on request)
- Free bottled water
- Blackout drapes/curtains
- In-room safe (laptop compatible)
- Satellite TV service
- Free WiFi
- Free wired internet
- Down comforter
- Pillowtop mattress
- LCD TV
- TV size: 32
- TV size measurement: inch
- Bathtub or shower
- Connecting/adjoining rooms available
- Rollaway/extra beds (surcharge)
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Housekeeping on request
Parking
Self parking (surcharge) , RV, bus, truck parking (surcharge)
Internet
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Andromeda - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.
Spa Services
The onsite spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
- Number of treatment rooms 11
- Couples treatment rooms
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Hydrotherapy treatments
- Ayurvedic treatments
- Hot stone massage
- Deep tissue massage
- Swedish massage
- Sauna in spa
- Prenatal massage
- Steam room in spa
- Thai massage
- Sports massage
- Detoxification wrap
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair accessible parking
- Wheelchair accessible path of travel
Nearby Activities
An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Ecotours on site
- Rafting nearby
- Ecotours nearby
- Golfing nearby
- Segway rental/tour nearby
- Hiking/biking trails nearby
- Golf lessons available nearby
- Kayaking nearby
- Scooter/moped rentals nearby
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately PLN 50 for adults and PLN 25 for children
- Airport shuttle fee: PLN 110 per vehicle (one-way)
- Self parking fee: PLN 60 per day
- Rollaway bed fee: PLN 100.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time ends at 5:30 AM
Check-in time starts at 2 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.
One child stays free
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Security system
Debit cards not accepted
Property does not follow sanitization practices of any association
Staffed front desk
Smoke detector
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is sealed after cleaning
Cashless transactions are available
Masks are compulsory at the property
Reservation might be required for some facilities onsite
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Gloves are available to guests
Food service has been amended for enhanced safety
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Children stay free - maximum age 6
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Children stay free
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Online penalty collection
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Kids stay free! One child 6 years old or younger stays free when using existing bedding.
- Rollaway/extra beds are available for PLN 100.0 per night.
Pet Policy
- Pets not allowed
We should mention
Pool access available from 8:00 AM to 10:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Cashless payment methods are available for all transactions.
Contactless check-out is available.
Hotel Names
- Galaxy Hotel Krakow
- Galaxy Krakow
- Hotel Galaxy
- Galaxy Hotel Hotel
- Galaxy Hotel Kraków
- Galaxy Hotel Hotel Kraków
Hotel Reviews
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