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Hilton Garden Inn Krakow

4.0 star property

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Snack bar
Exterior
Room, 1 Queen Bed, Accessible | Premium bedding, in-room safe, desk, blackout drapes
Snack bar
Room, 2 Twin Beds | Premium bedding, in-room safe, desk, blackout drapes

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
Marii Konopnickiej 33, Kraków, 30-302
  • ICE Krakow Congress Centre
    ‪8 min walk‬
  • Dragon's Den
    ‪16 min walk‬
  • Royal Road
    ‪20 min walk‬
  • Kraków (KRK-John Paul II - Balice)
    ‪22 min drive‬

Room options

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Twin Beds

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed, Accessible

  • 495 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room, 1 King Bed (Connecting Rooms)

Premium bedding, in-room safe, desk, blackout drapes

Family Room, 1 King Bed (Connecting Rooms)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed

  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

  • 495 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Q Hotel Plus Krakow

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (295)
The price is $88
per night
$95 total
includes taxes & fees
Mar 7 - Mar 8
Q Hotel Plus Krakow

About this property

Hilton Garden Inn Krakow

4-star hotel in Kraków City Centre
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a business center, and conference space. Housekeeping is available on request.
Hilton Garden Inn Krakow offers 154 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and 4 meeting rooms.

Public areas are equipped with complimentary wired and wireless Internet access. Event facilities measuring 2303 square feet (214 square meters) include conference space. This business-friendly hotel also offers a fitness center, a vending machine, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary uncovered self parking is available on site, along with a car charging station.

Hilton Garden Inn Krakow is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Hilton Garden Inn Krakow has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, German, Polish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 12 to 15 for adults and EUR 6 to 8 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • Children's games
  • Children's toys
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,303 square feet of conference space
  • 4 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 22 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 to 15 for adults, and EUR 6 to 8 for children
  • Airport shuttle fee: EUR 30 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: EUR 22 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Property is also known as

Hilton Garden Inn Hotel Krakow
Hilton Garden Inn Krakow
Krakow Hilton Garden Inn
Hilton Garden Inn Krakow Hotel Krakow
Hilton Garden Inn Krakow Hotel
Hilton Garn Inn Krakow Hotel
Hilton Garden Inn Krakow Hotel
Hilton Garden Inn Krakow Kraków
Hilton Garden Inn Krakow Hotel Kraków

Hilton Garden Inn Krakow Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 414 out of 639 reviews
Rating 8 - Good. 195 out of 639 reviews
Rating 6 - Okay. 23 out of 639 reviews
Rating 4 - Poor. 2 out of 639 reviews
Rating 2 - Terrible. 5 out of 639 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jozef

Disliked: Staff & service, property conditions & facilities
Elevator, main door did not work. and breakfast too busy and poor quality of food. staff not professional.
Stayed 1 night in Nov 2024

10/10 Excellent

YILONG

Stayed 3 nights in Sep 2024

8/10 Good

Donald, Jacksonville

Stayed 3 nights in Aug 2024

10/10 Excellent

Tyberiusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2024

8/10 Good

Nancy

Stayed 2 nights in Aug 2024

10/10 Excellent

Aneta

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel with friendly staff and delicious breakfast.
Stayed 2 nights in Jul 2024

10/10 Excellent

E.W.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast.
Stayed 3 nights in Jul 2024

10/10 Excellent

Hala

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel near the attractions
Excellent stay in this hotel very near the river wawel castle and the city center very helpful and friendly staff good breakfast
Stayed 2 nights in Jul 2024

10/10 Excellent

stanislaw, justice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you great place easy on easy off close to castle ,30 min walk to center Sukiennice, verry recommend Stan from Chicago
Stayed 2 nights in Jun 2024

10/10 Excellent

Craig

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff. All good.
Stayed 3 nights in Jun 2024

8/10 Good

Janusz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Parking is an issue
Stayed 1 night in May 2024

8/10 Good

Anna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room with great amenities and surprisingly good breakfast. TV channels could use a bit more choice.
Stayed 2 nights in Dec 2023

10/10 Excellent

stephen robert, Ellesmere Port

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Simon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really welcoming and friendly staff throughout the hotel. We enjoy walking so the distance into the Old Town and the Jewish Quarter were both fine, (about 20 minutes) some people may prefer a shorter walk. Lovely breakfast - you can make your own apple/carrot/spinach juice and waffles, omelettes and other eggs will be made fresh and the buffet is very good too. Bed was comfortable so we got a good night's sleep!
Stayed 5 nights in Nov 2023

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean, quiet and a perfect distance for a good walk to the old town and market square
Stayed 10 nights in Aug 2023

10/10 Excellent

j

Stayed 1 night in Aug 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
I booked a "Room, 1 Queen bed" and when I got there, they gave me the accessible room (for disabled etc). When I asked to change the room to a normal room, they said it was not possible and that I had booked an accessible room from Hotels.com. My booking clearly does not state that so I am not sure who messed this up. They have signs of the 'Hilton promise' which guarantees to make it right if something isn't just as we like it - this clearly is not true as they just brushed me off. Staying in a disabled room is just not the same as staying in a normal room and this tainted the trip as we had high hopes for our Hilton stay especially given that this hotel is not cheap either. Furthermore, the location is not close to public transport and was a bit of a walk. We ended up taking an Uber back. Even though the Ferris wheel and summer fair was opposite the hotel, you cannot cross the road to get to it as it is a highway. So to cross, you have to walk all the way to the end and walk all the way back. On the bright side, parking was free, and the breakfast was great. The waffles with fruits was a treat.
Stayed 1 night in Aug 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

Alyssa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff.
Stayed 1 night in Jun 2023

10/10 Excellent

Laura

Stayed 2 nights in Jun 2023

10/10 Excellent

Gaston

Liked: Cleanliness, staff & service, property conditions & facilities
ALL GOOD!
Stayed 5 nights in May 2023

10/10 Excellent

Tamar

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, clean rooms, good location, excellent staff
Stayed 1 night in May 2023