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Hotel Astoria

4.0 star property

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Photo gallery for Hotel Astoria

Reception
Exterior
In-room safe, desk, blackout drapes, iron/ironing board
Breakfast, lunch and dinner served
Standard Single Room, 1 Twin Bed | View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Breakfast included
  • Room service
  • Pet friendly
  • Laundry

Explore the area

Map
Ul. Jozefa 24, Kraków, Lesser Poland, 31-056
  • Jewish Cemetery
    ‪5 min walk‬
  • Royal Road
    ‪9 min walk‬
  • Dragon's Den
    ‪14 min walk‬
  • Kraków (KRK-John Paul II - Balice)
    ‪27 min drive‬

Room options

View all photos for Standard Single Room, 1 Twin Bed

Standard Single Room, 1 Twin Bed | In-room safe, desk, blackout drapes, iron/ironing board

Standard Single Room, 1 Twin Bed

  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room (with infant bed)

In-room safe, desk, blackout drapes, iron/ironing board

Family Room (with infant bed)

  • 323 sq ft
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room, 1 Double Bed

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room (2+2)

Family Room (2+2) | In-room safe, desk, blackout drapes, iron/ironing board

Family Room (2+2)

  • 323 sq ft
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About this property

Hotel Astoria

4-star hotel in Kraków City Centre
Along with a restaurant, this smoke-free hotel has a bar/lounge and a sauna. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, massage/treatment rooms, a business center, and a meeting room are onsite.
Hotel Astoria offers 33 air-conditioned accommodations with safes and complimentary bottled water. Satellite television is provided. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Kraków hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include massages.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and a meeting room. This business-friendly hotel also offers a sauna, spa services, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Hotel Astoria is a smoke-free property.

A complimentary buffet breakfast is served each morning between 8:00 AM and 10:00 AM.
ZARAGOZA - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (PLN 60 per day)
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • ZARAGOZA

Things to do

  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting room

Spa

  • In-room massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 50 per pet, per night
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 100.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: PLN 90 per vehicle (one way)
  • Nearby parking fee: PLN 60 per day (656 ft away)
  • Pet fee: PLN 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Astoria Krakow
Hotel Astoria Krakow
Astoria Hotel Krakow
Hotel Astoria Hotel
Hotel Astoria Kraków
Hotel Astoria Hotel Kraków

Hotel Astoria Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 90 out of 247 reviews
Rating 8 - Good. 106 out of 247 reviews
Rating 6 - Okay. 35 out of 247 reviews
Rating 4 - Poor. 12 out of 247 reviews
Rating 2 - Terrible. 4 out of 247 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Simon

Traveled with group
Liked: Cleanliness, staff & service, amenities
I would have graded this hotel higher but it is advertised as 4 star. I would rate it a very good 3 star but that takes nothing away from the hotel itself. The staff couldn't do enough to help, breakfast was briliant and although there was no bar in the hotel the surrounding area has numerous dining and drinking places, something for everyone. We were advised that the hotel is closing at the end of the month which is a great shame as I would have no hesitation in returning. Excellent value for money and highly recommended..
Stayed 3 nights in Feb 2022

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent
Stayed 3 nights in Feb 2022

10/10 Excellent

Leo Liuwentus

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

8/10 Good

Maciej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent family run hotel
Exceptional staff, went above and beyond to make stay comfortable. Breakfast staff were incredible... smiley happy faces, personal approach to guests and fresh food rotation and the best latte ive had yet in Poland. Room was huge and very comfy....one of the best sleeps ive had in a hotel. Location was excellent too. Highly recommend
Stayed 1 night in Jan 2022

8/10 Good

WILLOUGHBY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the price
Room was great, very generously sized. Bathroom also good. Good quality TV etc. Couple of small issues - one of the curtains was attached loosely and fell off so I had to climb up and reattached it. There was a kettle in the room, but the tray with all the tea/coffee etc was empty. On a side note - the area is great, right in the heart of the Jewish Quarter of Krakow, totally fascinating.
Stayed 1 night in Jan 2022

10/10 Excellent

Ander

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

10/10 Excellent

Kabir

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveler

Traveled with group
Excellent staff, clean rooms, good breakfast, quiet overnight.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveler

Stayed 3 nights in Nov 2019

4/10 Poor

Verified traveler

Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as expected very enjoyable stay. Breakfast was excellent.
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Hotel was clean and staff friendly. Buffet breakfast was adequate and enough choice. Bar was closed when went to have a drink after long day out on excursion
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 4 nights in Sep 2019

8/10 Good

Francis

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2019

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good hotel.
Good hotel ideally situated for walking to most of the places of interest. Breakfast is excellent and staff pleasant.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel in a wonderful location. The staff was awesome-especially Ksema, who went out of her way to help us find tickets for a visit to Auschwitz-Birkenau when our tour company canceled on us at the last minute. She even arranged for the hotel to pack us lunches to take with us on our visit. Thank you Ksema! Wonderful stay and we would go back in a heartbeat.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, Great location.
The Astoria is a fantastically well located hotel, 20 minutes walk from town and among some great restaurants and bars in the Kasimierz district. The rooms are comfortable and clean and make a change from 'corporate' hotels.
Stayed 3 nights in May 2018

10/10 Excellent

Toby, Cambridge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in Kazimierz
The hotel's location was perfect for a stroll to ul. Szeroka, ul. Krakowska and any number of other great places. The staff was friendly and helpful in an unobstrusive manner and the room was very comfortable and well serviced. The breakfast was great, too.
Stayed 5 nights in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely homely hotel. Staff were wonderful.
Our stay was really comfortable and the staff were very helpful, especially in the restaurant where the girl worked extremely hard all the time. We don't know her name, but she is very slim, had dark hair and wore glasses. She was a very pleasant girl. All the staff on the reception were also very helpful too. Our room was spacious and comfortable with an enormous bed. The hotel was warm all the time. The only criticism is that there was no plug in the sink in the bathroom, but we could live with that! Overall Astoria is a really good hotel in an excellent situation right in the Jewish quarter within walking distance of the town centre and the interesting places all around the area.

10/10 Excellent

ushi, krakow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great
perfect

6/10 Okay

Piotr, Gdansk

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Just ok...
Panie sprzatajace zaczynaja w niedziele o 7:30 budzac caly hotel. To nie jest profesjonalne...