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Orient Hotel

4.0 star property

Choose dates to view prices

Photo gallery for Orient Hotel

Interior entrance
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Property grounds
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Room service
  • Pool
  • Parking available
  • 24/7 front desk

Explore the area

Map
Ul. Soltysowska, 25B, Kraków, Lesser Poland Voivodeship, 31-589
  • Expo Kraków
    ‪4 min drive‬
  • Tauron Arena Kraków
    ‪4 min drive‬
  • Polish Aviation Museum
    ‪6 min drive‬
  • Kraków (KRK-John Paul II - Balice)
    ‪38 min drive‬

Room options

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, iron/ironing board

Standard Double or Twin Room

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Single Room, 1 Twin Bed

Minibar, in-room safe, desk, iron/ironing board

Standard Single Room, 1 Twin Bed

  • Sleeps 2
  • 1 Twin Bed

Similar properties

Front of property - evening/night

Hyatt Place Krakow

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, (118)
The price is $77
per night
$83 total
includes taxes & fees
Mar 14 - Mar 15
Hyatt Place Krakow

About this property

Orient Hotel

4-star hotel in Czyzyny
An indoor pool, an outdoor pool, and a restaurant are available at this hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. Change of towels is available on request.
Orient Hotel offers 58 accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Kraków hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool and an outdoor pool, Orient Hotel provides a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. Event facilities measuring 2260 square feet (210 square meters) include conference space. This business-friendly hotel also offers a terrace, barbecue grills, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge).

Orient Hotel has designated areas for smoking.

Onsite venue - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Uncovered self parking on site (PLN 20 per day)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,260 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 25 per pet
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PLN 60 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: PLN 80 per vehicle (one way)
  • Uncovered self parking fee: PLN 20 per day
  • Pet fee: PLN 25 per pet
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 60 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

Property is also known as

Hotel Orient Krakow
Orient Krakow
Hotel Orient
Hotel Orient
Orient Hotel Hotel
Orient Hotel Kraków
Orient Hotel Hotel Kraków

Orient Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 18 out of 84 reviews
Rating 8 - Good. 33 out of 84 reviews
Rating 6 - Okay. 20 out of 84 reviews
Rating 4 - Poor. 9 out of 84 reviews
Rating 2 - Terrible. 4 out of 84 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

JLP, New York, NY

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, solid and welcoming accommodations. Clean rooms, extensive amenities. Nice restaurant, excellent breakfast and good food. Bring bathing suit.
Stayed 1 night in Jun 2019

8/10 Good

Marcin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Dariia

Liked: Cleanliness, staff & service, property conditions & facilities
Fine for a one or two nights stay
The hotel was OK however we did find the quality of bedding and mattress to be below expectations for a 4 star and the combination of pink and green deco in the room a little weird. Staff were very helpful, restaurant food was good.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Pictures dont reflect reality
Stafff was extremely Nice and accomodating. However the hotel does Not look at all like the pictures, the wi-fi stop working or gets really slow After 10 pm. It has a lot of amenities like sauna but you Have to pay. refrigerador in my room did Not work, and there Was a small eléctrica problem.

6/10 Okay

Dr.Mansoor

Liked: Cleanliness

6/10 Okay

Ron, Florida

Liked: Cleanliness, staff & service
Not a 4 star
The beds were uncomfortable as they were somewhat over used and should have been changed some time ago. The rest of the room was ok but not great

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities, room comfort
Disappointed that there was no bar in the hotel dinner menu could hav more of a variety

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Close to Tarqi exhibition center
It was a good stay, except for 2 problems... Wifi doesn't work in the lobby or in the room.. works only at conference room.... 2nd Air Conditioning was not working at all....

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Shannon, Grafenwoehr, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Orient Hotel - downtown Krakow yet quiet
The Orient Hotel was amazing! The staff was incredibly friendly and helpful. Our room was perfect. It was clean and restocked daily. By far, the food at the hotel was spectacular! And the price was awesome. We paid small prices for a gourmet meal. Their breakfast was included and traditional. The pool has a lifeguard. The water is warm and clean. The hot tin was warm: not too hot and not too cold. We will be staying here again!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel orient in Krakow is a great deal
This was our second stay at hotel Orient. We were there during a national holiday and stayed for three nights. The hotel upgraded us to a suite, which was appreciated. The room was spacious and very quiet at night. The only drawback was that the shower did not put out enough water and it was not hot. The breakfast downstairs is lovely and whe we asked they gave us hot eggs in the morning. The hotel staff is really great and very accommodating. You could not ask more for the price. This was a business trip for us and very close to our work. Plenty of free parking. However, it is a long walk if you do not have a car.

4/10 Poor

John, Dublin iIreland

Disliked: Property conditions & facilities
Hotel is ten minute brisk walk from nearest tram stop along narrow road. Allow 45 minutes for travel to the city . Room was basic and could have been cleaner. Breakfast is buffet with good selection.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Orient Hotel in Krakow
What a gem!The hotel was fautless at the price we paid.Breakfast outstanding.The hotel`restaurant fantastic.Only spoiled by a rowdy school party on 1 night.Pool looked great but we never got to try it.

6/10 Okay

Brian, Georgia

Liked: Cleanliness
Not Impressed
Air Conditioning never did work. Asked hotel staff to fix it and they never did anything. Hotel is in the industrial part of the city so if you are coming here as a tourist you don't want to stay here. It is to far of a taxi ride to the center of the city.

4/10 Poor

Bill, New Jersey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Orient Hotel Krakow, Poland
Unless you are upgrading, maybe, from a hostel, avoid this mess. We booked hotels.com, and when checking our booking b4 leaving Warsaw noticed they posted their a/c was out! It was 27C that day, 30C when we got in the room. The very young man at the desk told us it had been out a week, they were ordering parts! Upon complaining the next day were told we could have a fan. My wife is from Poland and was appauled. US$8 taxi each way to city center was OK, and we didn't need the free porn on the 1985 model TV. Futon type double killed our backs. Great dinner in the restaurant, but hardly worth the hassle and attitude of the staff, and heat of the room at night. Had a very Russian atmosphere, and as my wife speaks the language we quickly learned most guests were Russian businessmen in the oil business. Every taxi driver told us this was a poor grade hotel, and we should stay downtown, which I recommend to all. When checking out my wife asked for the manager, who would not come out but sent a young lady who simply didn't know enough about customer service to care.

10/10 Excellent

Karen, Dallas, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
The staff was extremely helpful -the first clerk spoke English well-can't say the same about the night staff. The one amenity that made us stay there was the pool/hot tub for the kids: a little disappointing. The sauna was cold, and they closed the pool about 15 minutes early -about 10 minutes after we got there! Otherwise the accomodations were above our expectations: the rooms were great.

6/10 Okay

Roland, London

Liked: Staff & service
it's only good when you need to be close to the Exhibition Hall
went to Krakow for business, and found this hotel said just 10 mins walk from the exhibition hall. it's is the closest.. However, Found out that there is a tram station outside the exhibition hall and have service direct to City centre, which mean I will recommend whoever need to do business at the Exhibition hall, found some hotel that have close access on tram station with No.1 / 14/ 22 service.

8/10 Good

ANDRZEJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Anna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
dany pobyt
Blisko Expo Krakow, to duzy atut, ladnie zagospodarowana zielen przed obiektem, czysto, dobre sniadanie
Stayed 2 nights in Oct 2020

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Pas aussi bien qu'il n'y paraît
De la rouille sur par endroit, un mini frigo qui fonctionne a moitié ( et dont de l'eau en coule ) La lampe principale de la chambre ne fonctionne pas. Un énorme vis qui sors du lit sur lequel ont pourrais facilement se blesser. La chambre n'a été nettoyer qu'une fois sur 4 nuit. 2 prise électrique murale ( dont une cachée et l'autre qui fonctionne a peu près ) Petit déjeuner basique mais suffisant Personnel très sympathique et serviable Je m'y suis rendu pour un événement se passant au Expo Krakow et ces assez bien placer pour ça... par contre loin du centre ville et les environ sont très industriels et pas très beau/acceuillant
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stille og rolig sted,med stort basseng,hyggelige ansatte og god mat.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with comfortable rooms. The place is quiet and calm. Only negative point is the connection with the center of the city by public transport but Uber/taxi is filling the gap. Really close to EXPO Krakow (15 mins by walking).
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Nie wiem czemu ten hotel ma 4 gwiazdki, jak dla mnie to maksymalnie powinien posiadać tylko 2! Brak wyboru jedzenia w restauracji, dostępne tylko obiado-kolacja w formie bufetu! Nigdy nie wrócę oraz nie polecam.
Stayed 1 night in Jul 2019

6/10 Okay

Beata

Liked: Staff & service
Disliked: Room comfort
Rezerwując pokój zaznaczyłam opcje z łóżkiem podwójnym,niestety Pan w recepcji dał nam z dwoma łóżkami ,po interwencji dostaliśmy z podwójnym ,przeprosił Nas i powiedział ze nie widział tego w systemie .Wszystko odbyło sie w miłej atmosferze.Pokój czysty łazienki na 3+ łóżka natomiast b .twarde jak dla Nas nie dało się spać . Na dużą pochwałę zasługują śniadania pyszne ,bogate.Plusem jest basen ,niestety nie mieliśmy okazji skorzystać z niego. Cały pobyt oceniam na 4+ .Minusem niedziałająca klima ( 28 stopni na zawnątrz)
Stayed 1 night in Jun 2019

6/10 Okay

Katarzyna

Liked: Cleanliness
Disliked: Property conditions & facilities
Cztery gwiazdki to tylko element nazwy hotelu
Cztery gwiazdki są obecnie elementem nazwy hotelu, a nie wyznacznikiem jakości. Hotel zdobył 4 gwiazki w 2000 roku i zdaje się, że od tego momenu nic się w hotelu nie zmieniło. Łóżko to zwykły tapczan, w łazience stara zasłona zamiast kabiny, toaleta na jakimś dziwnym podwyższeniu przez co niższym osobom mogą zwisać nogi, brak mydła w dozowniku pod prysznicem. Ponadto w całym hotelu w częsciach wspólnych panowała temperatura ok. 29 stopni, pomino działającej klimatyzacji. W pokoju było nieco lepiej, ale poniżej 24 stopni nam się nie udało zejść. Jedyny plus to basen, dla gości hotelu bezpłatny. Ale ręczniki trzeba było wziąć z pokoju, nie dostaliśmy osobnych. No i rok po wprowadzeniu RODO, hotel posługuje się nieaktualnymi wzorami zgód na przetwarzanie danych osobowych i wymaga podania takich danych jak numer dowodu czy pesel.
Stayed 1 night in Jun 2019