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Hotel Rezydent

3.0 star property

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Photo gallery for Hotel Rezydent

Superior Single Room | Street view
Family Room | In-room safe, desk, iron/ironing board, bed sheets
Reception
Lobby
Family Room | In-room safe, desk, iron/ironing board, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
ul. Grodzka 9, Kraków, Lesser Poland, 31 - 006
  • Royal Road
    ‪1 min walk‬
  • Main Market Square
    ‪1 min walk‬
  • Wawel Castle
    ‪9 min walk‬
  • Kraków (KRK-John Paul II - Balice)
    ‪23 min drive‬

Room options

View all photos for Family Room

Family Room | In-room safe, desk, iron/ironing board, bed sheets

Family Room

  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Single Room

Superior Single Room | In-room safe, desk, iron/ironing board, bed sheets

Superior Single Room

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | In-room safe, desk, iron/ironing board, bed sheets

Superior Double or Twin Room

  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Triple Room

Superior Triple Room | In-room safe, desk, iron/ironing board, bed sheets

Superior Triple Room

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds

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About this property

Hotel Rezydent

3-star hotel in Kraków City Centre
Along with a restaurant, this smoke-free hotel has a bar/lounge and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel Rezydent offers 59 accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services.

Hotel Rezydent is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Chłopskie Jadło - This restaurant specializes in Polish cuisine.

Languages

English, German, Polish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: PLN 45 for adults and PLN 45 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chłopskie Jadło

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • Handrails in stairways
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessibility

More

  • 3 buildings
  • 4 floors
  • Comprehensive recycling policy
  • Locally-owned and organized tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Portable fan
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 45 for adults and PLN 45 for children
  • Airport shuttle fee: PLN 110 per vehicle (one-way, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Hotel Rezydent
Hotel Rezydent Krakow
Rezydent
Rezydent Krakow
Hotel Rezydent Hotel
Hotel Rezydent Kraków
Hotel Rezydent Hotel Kraków

Hotel Rezydent Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 313 out of 1005 reviews
Rating 8 - Good. 469 out of 1005 reviews
Rating 6 - Okay. 168 out of 1005 reviews
Rating 4 - Poor. 38 out of 1005 reviews
Rating 2 - Terrible. 17 out of 1005 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Kyle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very close to the main square and has a great location it is basic but very clean the staff are very welcoming and friendly. Only thing I was slightly disappointed on was the breakfast as there was not alot of cooked options and repetitive
Stayed 4 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Could have done with more than 1 pillow. Extractor fan in bathroom really loud. Location really good
Stayed 2 nights in Dec 2024

10/10 Excellent

Amanda

Stayed 1 night in Dec 2024

4/10 Poor

Gary

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room wasn't cleaned only bin emptied glasses were left dirty water in the room first day none after that funny smell in corridor tried masking it with plug ins breakfast wasn't bad and location good
Stayed 4 nights in Nov 2024

10/10 Excellent

Elzbieta

Excellent
Stayed 1 night in Nov 2024

10/10 Excellent

David

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location very spacious
Great visit to krakow! Hotel staff was very helpful and the location is tough to beat. Our room was spacious and accommodating. Breakfast is delicious and the host is great. We are going back to bed our trip in a few days and staying there again.
Stayed 3 nights in Nov 2024

8/10 Good

Wyona

Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Nov 2024

6/10 Okay

Mari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room, heat in the room in November was an issue. Use the earplugs given if you have a room facing the street. Friendly staff and outstanding location in the pedestrian area.
Stayed 3 nights in Nov 2024

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, only a few steps from the main square. Rooms were a good size and equipped with all you need for city break. The breakfast buffet was good. If you want to be close to the main square this hotel is perfect.
Stayed 5 nights in Nov 2024

10/10 Excellent

IAIN

Traveled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Vwry good location. Lots of stairs to room but I managed. Comfortable room and friendly helpful staff. Restaurant next to it. Didn’t use it but is convenient.
Stayed 2 nights in Oct 2024

10/10 Excellent

Hanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to old market off square Great staff
Stayed 1 night in Sep 2024

10/10 Excellent

Katrina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located at the edge of the main square in the old town, the location was perfect. The room we stayed in was on the fourth floor and sadly no lifts, so a lot of walking but it was fine. The room was spacious, clear and had all the amenities we needed plus a lovely view. Outside the hotel is a bakery which have the biggest and best stuffed croissants! The old town has ample of restaurants it if you want a pose higher costs, go on the back streets as the restaurant on the square are more expensive! The hotel offers breakfast included which is down in the basement and it is a buffet option but lovely. The staff are super friendly and offer bag storage so our last day we could relax more!
Stayed 2 nights in Oct 2024

8/10 Good

Enda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for short stay
Great location. Our room, in the annex, was large and clean. Very good breakfast
Stayed 3 nights in Oct 2024

10/10 Excellent

Eva

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location, nice and clean room. A bit dated but a great stay overall! I really enjoyed the staff and their helpfulness! Can beat the location!!
Stayed 1 night in Oct 2024

8/10 Good

Mr John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Ieva

Stayed 3 nights in Sep 2024

8/10 Good

Karen Jacqueline Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is so close to the square that has everything you need,cafe's bars restaurants shops and beautiful churches. Just a lovely place to stay. Hotel clean and breakfast a good choice. The staff are lovely.
Stayed 5 nights in Sep 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
The hotel is in city centre in pedestrian zone. Thus, taxi drops you off about 100m from the hotel. Check-in was efficient. The room is on the smaller side. The main problem is street noise and no air conditioner in the room. It is ok for autumn but probably it is very hot to stay in summer.
Stayed 1 night in Sep 2024

10/10 Excellent

Darren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

2/10 Terrible

Janina

Najgorsze doświadczenia w moim hotelowym pobycie
Stayed 9 nights in Aug 2024

8/10 Good

g

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the middle of center of town. Easy to walk around the center
Stayed 6 nights in Aug 2024

6/10 Okay

Margaret

Traveled with family
Disliked: Cleanliness, amenities
Excellent location. Very poor housekeeping. I don’t think our room was ever vacuumed in a week. The location can’t be beat and the restaurant in the courtyard of the hotel has excellent polish country food. Room was spacious (2 beds), no ac but fan was provided. Breakfast was the same everyday but ok.
Stayed 7 nights in Aug 2024

10/10 Excellent

Iryna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Oleh

Business traveler
Disliked: Staff & service, amenities
Staff members don’t know what they are talking about, communicate with them only through the emails, terrible customer service!!!
Stayed 2 nights in Jul 2024