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Hotel Santi

4.0 star property

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Photo gallery for Hotel Santi

Deluxe Suite | Minibar, in-room safe, desk, iron/ironing board
Exterior
Lounge
Lobby sitting area
Daily buffet breakfast (PLN 69 per person)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Breakfast available
  • Pet friendly
  • Laundry

Explore the area

Map
Ul. Dominikanska 1, Kraków, Lesser Poland, 31-043
  • Royal Road
    ‪1 min walk‬
  • Main Market Square
    ‪4 min walk‬
  • Wawel Castle
    ‪9 min walk‬
  • Kraków (KRK-John Paul II - Balice)
    ‪25 min drive‬

Room options

View all photos for Standard Triple Room

Standard Triple Room | Minibar, in-room safe, desk, iron/ironing board

Standard Triple Room

  • 322 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds OR 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | Minibar, in-room safe, desk, iron/ironing board

Standard Quadruple Room

  • 388 sq ft
  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Minibar, in-room safe, desk, iron/ironing board

Standard Double or Twin Room

  • 279 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite | Minibar, in-room safe, desk, iron/ironing board

Deluxe Suite

  • 387 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About this property

Hotel Santi

4-star hotel in Kraków City Centre
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Hotel Santi offers 20 accommodations with minibars and safes. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Hotel Santi is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Hotel Santi has a restaurant on site.
Room service is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (PLN 100 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: PLN 69 for adults and PLN 69 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Electric kettle
  • Minibar
  • Refrigerator
  • Room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 50 per pet, per day
Service animals are welcome, and are exempt from fees
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 150.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 69 for adults and PLN 69 for children
  • Airport shuttle fee: PLN 113 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: PLN 100 per day
  • Pet fee: PLN 50 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

Hotel Santi
Hotel Santi Krakow
Santi Krakow
Hotel Santi Hotel
Hotel Santi Kraków
Hotel Santi Hotel Kraków

Hotel Santi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 516 out of 935 reviews
Rating 8 - Good. 351 out of 935 reviews
Rating 6 - Okay. 49 out of 935 reviews
Rating 4 - Poor. 12 out of 935 reviews
Rating 2 - Terrible. 7 out of 935 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Payal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay close to the Town Square
Great location, good rooms and service.
Stayed 4 nights in Dec 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay Here!
Amazing hotel in old town Krakow with amazing service and secure parking.
Stayed 1 night in Oct 2024

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, large rooms and friendly staff
Stayed 4 nights in Oct 2024

6/10 Okay

Luisa

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Judith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay. Staff very helpful and friendly. Good breakfast served flexibly. Room large and bed very comfortable. Easy walking distance to most areas
Stayed 4 nights in Sep 2024

10/10 Excellent

Jakub Michal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect. Would stay here again
Stayed 6 nights in Sep 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel a stones throw from the town centre. Our room was comfortable and spacious, staff were very helpful.
Stayed 3 nights in Sep 2024

10/10 Excellent

Kayleigh

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, just a few minutes walk from the main square. Had air con which was brilliant, room was really spacious. Would stay here again
Stayed 4 nights in Aug 2024

10/10 Excellent

Richard

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Magdalena

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stood at this hotel for 1 night with my husband and daughter. The hotel was 1 block away from the main square. The front desk staff was welcoming and helpful. The room was very cozy and clean. We will definitely be back next time we visit Krakow.
Stayed 1 night in Aug 2024

10/10 Excellent

Coree

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and wonderful staff
Hotel Santi was wonderful. Great location and easy to access via the old town and Jewish quarter. The staff was wonderful, the beds were comfortable, and everything was very clean. We had a room facing the street and therefore could hear people and trams as they went by. It didn't bother us as we live in the city and are used to the noise but if noise bothers you, request a room off the street. It was a beautiful stay in a beautiful city.
Stayed 2 nights in Aug 2024

10/10 Excellent

Elzbieta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location- right by Rynek Główny.
Stayed 1 night in Jul 2024

10/10 Excellent

Timothy

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor of the room was unique and the room was spacious. We loved the central location and the staff were accommodating and friendly. We would definitely stay here again. Highly recommend
Stayed 1 night in Jul 2024

6/10 Okay

Agnieszka

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Bardzo dobra lokalizacja
Stayed 1 night in Jul 2024

10/10 Excellent

Fredrik

Stayed 3 nights in Jul 2024

10/10 Excellent

Brian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location right old town. Easy access to everything. Hotel was nice and clean.
Stayed 5 nights in Jul 2024

8/10 Good

Pablo

Stayed 3 nights in Jul 2024

8/10 Good

Nathan

Stayed 5 nights in Jun 2024

4/10 Poor

Paula

Traveled with partner
Disliked: Staff & service
Disappointed. Stayed here in 2023 so I thought it would be nice to return to the same hotel even though things like AC aren’t available and parking is a pain. Unfortunately i messed up and made reservations on the incorrect date and noticed it only when I received an email stating I need to check in. Long story short I simply wanted for the hotel to move my date to when I actually would arrive.. hotel staff not helpful .. and would not accommodate… even tried Expedia to assist and got nothing. …so needless to say I am out 2 nights stay but on the plus side I am still going to Krakow but not returning to this hotel ever again .. and I go every year …
Stayed 2 nights in Jun 2024

6/10 Okay

Anna

Liked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Malgorzata

Stayed 1 night in May 2024

10/10 Excellent

Webster

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Santi
Hotel is in a great location, near to the main square. Rooms near the road can be noisy due to the trams.
Stayed 3 nights in May 2024

10/10 Excellent

Phillip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice boutique hotel just off the main square. Staff is friendly and helpful. Continental breakfast is fresh and has good variety. Hot breakfasts are cooked to order. Tram line runs in the street outside the front door, which is convenient but noisy. Rooms at the back of the hotel only get a faint rumble. Parking in back courtyard is very convenient and well protected, but very limited. Take care that several surrounding streets are pedestrian-only zones, so navigating to the hotel can be tricky.
Stayed 2 nights in Apr 2024