Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Hotel Santi offers 20 accommodations with minibars and safes. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.
Hotel Santi is a smoke-free property.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Hotel Santi has a restaurant on site.
Room service is available.
Languages
English, Polish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Electric car charging station on site
24-hour roundtrip airport shuttle on request for a surcharge
Self parking on site (PLN 100 per day)
Limited onsite parking
Food and drink
Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: PLN 69 for adults and PLN 69 for children
A bar/lounge
A restaurant
Things to do
Bicycle rentals
Family friendly
In-room crib
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Accessibility
Elevator
More
1 building
3 floors
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Free crib
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Slippers
Towels provided
Entertainment
LCD TV
Food and drink
Electric kettle
Minibar
Refrigerator
Room service
More
Desk
Heating
Iron/ironing board on request
Phone
Safe
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of PLN 50 per pet, per day
Service animals are welcome, and are exempt from fees
2 total pets
Food and water bowls are available
Children and extra beds
Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 150.0 per night
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately PLN 69 for adults and PLN 69 for children
Airport shuttle fee: PLN 113 per vehicle (one-way, maximum occupancy 3)
Self parking fee: PLN 100 per day
Pet fee: PLN 50 per pet, per day
Service animals are exempt from fees
Rollaway bed fee: PLN 150.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property is also known as
Hotel Santi
Hotel Santi Krakow
Santi Krakow
Hotel Santi Hotel
Hotel Santi Kraków
Hotel Santi Hotel Kraków
Hotel Santi Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Very comfortable stay. Staff very helpful and friendly. Good breakfast served flexibly. Room large and bed very comfortable. Easy walking distance to most areas
We stood at this hotel for 1 night with my husband and daughter. The hotel was 1 block away from the main square. The front desk staff was welcoming and helpful. The room was very cozy and clean. We will definitely be back next time we visit Krakow.
Hotel Santi was wonderful. Great location and easy to access via the old town and Jewish quarter. The staff was wonderful, the beds were comfortable, and everything was very clean.
We had a room facing the street and therefore could hear people and trams as they went by. It didn't bother us as we live in the city and are used to the noise but if noise bothers you, request a room off the street. It was a beautiful stay in a beautiful city.
The decor of the room was unique and the room was spacious. We loved the central location and the staff were accommodating and friendly. We would definitely stay here again. Highly recommend
Excellent location right old town. Easy access to everything. Hotel was nice and clean.
Brian
Stayed 5 nights in Jul 2024
8/10 Good
Pablo
Jul 17, 2024
Pablo
Stayed 3 nights in Jul 2024
8/10 Good
Nathan
Jul 7, 2024
Nathan
Stayed 5 nights in Jun 2024
4/10 Poor
Paula
Traveled with partner
Jul 2, 2024
Disliked: Staff & service
Disappointed. Stayed here in 2023 so I thought it would be nice to return to the same hotel even though things like AC aren’t available and parking is a pain. Unfortunately i messed up and made reservations on the incorrect date and noticed it only when I received an email stating I need to check in. Long story short I simply wanted for the hotel to move my date to when I actually would arrive.. hotel staff not helpful .. and would not accommodate… even tried Expedia to assist and got nothing. …so needless to say I am out 2 nights stay but on the plus side I am still going to Krakow but not returning to this hotel ever again .. and I go every year …
Nice boutique hotel just off the main square. Staff is friendly and helpful. Continental breakfast is fresh and has good variety. Hot breakfasts are cooked to order. Tram line runs in the street outside the front door, which is convenient but noisy. Rooms at the back of the hotel only get a faint rumble. Parking in back courtyard is very convenient and well protected, but very limited. Take care that several surrounding streets are pedestrian-only zones, so navigating to the hotel can be tricky.
Phillip
Stayed 2 nights in Apr 2024
8/10 Good
Eavan
Apr 12, 2024
Liked: Cleanliness, staff & service
Good location
Great location but be aware of street noise, room could do with an upgrade