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Hotel Stary

5.0 star property

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Photo gallery for Hotel Stary

Terrace/patio
Exterior
Bar (on property)
Couples treatment rooms, steam room, deep-tissue massages
2 indoor pools

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Spa
  • Parking available
  • Gym
$235
includes taxes & fees
Oct 1 - Oct 2

Explore the area

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Szczepanska 5, Kraków, Lesser Poland, 31-011
  • Main Market Square
    ‪2 min walk‬
  • St. Mary's Basilica
    ‪3 min walk‬
  • Wawel Castle
    ‪14 min walk‬
  • Kraków (KRK-John Paul II - Balice)
    ‪16 min drive‬

Room options

View all photos for Single Room

LED TV

Single Room

8.8 out of 10
Excellent
(3 reviews)
  • 323 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite

Junior Suite | Living area | LED TV

Junior Suite

9.8 out of 10
Exceptional
(7 reviews)
  • 538 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room

Double Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Double Room

8.8 out of 10
Excellent
(18 reviews)
  • 334 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment

Apartment | Living area | LED TV

Apartment

  • 646 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Suite

Luxury Suite | Living area | LED TV

Luxury Suite

8.0 out of 10
Very good
(1 review)
  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room

Twin Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Twin Room

9.6 out of 10
Exceptional
(10 reviews)
  • 377 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Hotel Stary

5-star hotel in Kraków Old Town
Along with 2 restaurants, this smoke-free hotel has 2 indoor pools and a full-service spa. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Hotel Stary offers 78 accommodations with minibars and safes. Each accommodation is individually decorated. LED televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

2 indoor swimming pools are on site along with a sauna and a fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages and massages. The spa is equipped with a steam room. The spa is open daily.
Hotel Stary features a full-service spa, 2 indoor swimming pools, a sauna, and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a business center, 2 meeting rooms, and limo/town car service. Event facilities measuring 1938 square feet (180 square meters) include conference space. This luxury hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

Hotel Stary is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
TRZY RYBKI - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Secured valet parking on site (PLN 150 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: PLN 140 for adults and PLN 100 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • TRZY RYBKI

Things to do

  • 2 indoor pools
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Family friendly

  • 2 indoor pools
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,938 square feet of conference space
  • 2 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Prenatal massages
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 200 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 200 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 140 for adults and PLN 100 for children
  • Airport shuttle fee: PLN 120 per person (one-way)
  • Secured valet parking fee: PLN 150 per day (in/out privileges)
  • Pet fee: PLN 200 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Hotel Stary
Hotel Stary Krakow
Stary Hotel
Stary Krakow
Stary Hotel Krakow
Stary Hotel Krakow
Hotel Stary Hotel
Hotel Stary Kraków
Hotel Stary Hotel Kraków

Hotel Stary Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 581 out of 782 reviews
Rating 8 - Good. 146 out of 782 reviews
Rating 6 - Okay. 34 out of 782 reviews
Rating 4 - Poor. 17 out of 782 reviews
Rating 2 - Terrible. 4 out of 782 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anisha

Liked: Cleanliness, staff & service, property conditions & facilities
This property, the location, the spacious rooms and the excellent staff
Stayed 5 nights in Apr 2025

10/10 Excellent

Diana

Stayed 1 night in May 2025

10/10 Excellent

AGNIESZKA

Liked: Cleanliness, amenities, property conditions & facilities
Everything on this hotel was exceptional,I would rate it 10/10.The pool was unbelievable,like swimming in the cellar underground in the heated water .Great experience.Room and bathroom was also beautiful.
Stayed 1 night in May 2025

10/10 Excellent

Laura

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was fabulous! The staff are really accommodating and friendly. I will definitely stay here again and highly recommend to stay here. Also had one of the best massages with Julia! She is amazing!
Stayed 2 nights in May 2025

10/10 Excellent

Geraldine Mary

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely rooms. Pool and steam and sauna good. Breakfast amazing. Great location just off Main Square
Stayed 3 nights in May 2025

8/10 Good

Chris

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and large room. Bed firm. Breakfast good, but a bit chaotic when the supervisors off . Staff need a touch more training. Corporate functions on most days. Good view from the roof top bar, but it lacks atmosphere. A few more plants would help. It’s all too bland, stark and grey. We didn’t use the pool and spa. Breakfast box in place of one breakfast was excellent. Reception staff good. Room well cleaned. Shower extremely slippery and bathroom too dark. Little atmosphere in the ground floor bar, but then many hotels struggle to get people in to their bars. Overall a good hotel, but lacks polish. Aimed more at the corporate market.
Stayed 4 nights in May 2025

10/10 Excellent

Carl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, and great location

The hotel was great, and the spa & workout. Room was amazing.
Stayed 2 nights in May 2025

10/10 Excellent

Blair

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We had a great stay here and really enjoyed the spa. Would definitely recommend and also stay again.
Stayed 4 nights in Mar 2025

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with lots of character. We loved the spa area and it was always quiet when we went! We felt some of the staff could have been friendlier and we felt that minimal information was given on check in. I do find it strange that there are no tea or coffee facilities in the room. We would still recommend the hotel though as the room was huge with a lovely balcony and the spa is definitely worth a visit.
Stayed 1 night in May 2025

6/10 Okay

NILAN

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The only issue I had was the check-in process. The online pre-checkin was an absolute waste on time and not worth bothering with as the reception staff still a thousand questions when you arrive for ID, baking confirmation.....etc
Stayed 1 night in May 2025

10/10 Excellent

Irene, Manchester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, wonderful location
Stayed 4 nights in Apr 2025

10/10 Excellent

Tara

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is beautiful the perfect mix of historic with modern amenities. Walking distance to so many bars and restaurants. The pool is very cool! Enjoy a drink from roof top terrace overlong the square. Highly recommend this hotel
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael Ian

Stayed 7 nights in Mar 2025

8/10 Good

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stylish hotel with rooftop bar and swimming pool in the medieval basement. In the heart of the old town. Only thing missing was tea/coffee making facilities in the room
Stayed 4 nights in Apr 2025

10/10 Excellent

carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

AMAZING hotel

Amazing decor. Very spacious with high ceilings. Best location! Its worth it!
Stayed 3 nights in Apr 2025

10/10 Excellent

Alastair

Traveled with partner
Liked: Amenities
Hotel Stary was a fantastic hotel in a perfect position in the centre of Krakow. The staff were very helpful and accommodating. Only change I would make is to have tea and coffee making facilities in the room. Thank you for a fantastic stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Attention to details

This hotel was absolutely fantastic and we travel a lot. The building is of course outstanding, but more important was attention to detail from all of the staff. (Food was fab too). 100% come back when i return.
Stayed 3 nights in Mar 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this property for six nights and had a wonder stay. The location of the hotel is perfectly situated - adjacent to the old town square with tons of dining, shopping and sightseeing all within a few steps of the hotel doors. The rooms were quite spacious, very clean and comfortable.
Stayed 6 nights in Mar 2025

10/10 Excellent

Avi Avraham

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and perfect location
Stayed 1 night in Mar 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stylish hotel in a great location
Stayed 3 nights in Feb 2025

10/10 Excellent

Ewa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel with a beautiful interior and spacious rooms. The SPA facilities are charming and atmospheric, making for a truly relaxing experience. The massage was incredible — a big thank you to the gentleman with the magic touch! All the staff were exceptionally polite and helpful. And the baked-in-house cake my husband ordered for my birthday was absolutely delicious.
Stayed 1 night in Mar 2025

10/10 Excellent

DALMACIO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Splendid and very satisfying stay. Highly recommended place.
Stayed 3 nights in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025