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Wyndham Grand Krakow Old Town

5.0 star property

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Front of property
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2 restaurants, breakfast, lunch, dinner served; Italian cuisine
2 restaurants, breakfast, lunch, dinner served; Italian cuisine
Premium Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, minibar, in-room safe, individually decorated

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
$189
includes taxes & fees
Jan 11 - Jan 12

Explore the area

View in a map
ul. Florianska 28, Kraków, Lesser Poland, 31-020
  • Place, Royal Road
    ‪1 min walk‬
  • Place, Main Market Square
    ‪3 min walk‬
  • Place, St. Mary's Basilica
    ‪5 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪18 min drive‬

Room options

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 592 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 King Bed with Sofa bed, Non Smoking

Premium Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, minibar, in-room safe, individually decorated

Premium Suite, 1 King Bed with Sofa bed, Non Smoking

9.4 out of 10
Exceptional
(13 reviews)
  • 452 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 Queen Bed, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Standard Room, 1 Twin Bed, Non Smoking | Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 Twin Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 Queen Bed, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Queen Room-Non-Smoking

  • Sleeps 2

Deluxe King Suite with Sofa Bed-Non-Smoking

  • Sleeps 4

Deluxe Queen Room-Non-Smoking

  • Sleeps 2

2 Single Beds, Deluxe, Non-Smoking

  • Sleeps 2

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2

Premium King Suite with Sofa Bed-Non-Smoking

  • Sleeps 4

Standard Room With Single Bed, Non-Smoking

  • Sleeps 1

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About this property

Wyndham Grand Krakow Old Town

5-star hotel in Kraków Old Town
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. Change of towels is available on request.
Wyndham Grand Krakow Old Town offers 60 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, and body treatments.
In addition to a full-service spa, Wyndham Grand Krakow Old Town features an indoor pool and a hot tub. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Event facilities measuring 1722 square feet (160 square meters) include conference space. This luxury hotel also offers a fitness center, a sauna, and spa services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge).

Wyndham Grand Krakow Old Town is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Trattoria Degusti - This restaurant specializes in Italian cuisine and serves brunch, lunch, dinner, and light fare.
Onsite venue #2 - This restaurant specializes in Modern European cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (PLN 150 per day)
  • Valet parking on site (PLN 150 per day)
  • Limited onsite valet and self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: PLN 140 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Trattoria Degusti

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,722 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Thin carpet in room

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Local culture and ecosystem education
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 11 2026 to January 18 2026 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Spa
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 100 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PLN 250.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 140 per person
  • Airport shuttle fee: PLN 150 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: PLN 150 (one-way)
  • Self parking fee: PLN 150.00 per day
  • Valet parking fee: PLN 150.00 per day
  • Pet fee: PLN 100 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 250.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector

Property is also known as

Hotel Unicus Palace Krakow
Unicus Palace Krakow
Unicus Palace
Hotel Unicus Palace
Wyndham Krakow Old Town Krakow
Wyndham Grand Krakow Old Town Hotel
Wyndham Grand Krakow Old Town Kraków
Wyndham Grand Krakow Old Town Hotel Kraków

Wyndham Grand Krakow Old Town Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 818 out of 1002 reviews
Rating 8 - Good. 143 out of 1002 reviews
Rating 6 - Okay. 32 out of 1002 reviews
Rating 4 - Poor. 6 out of 1002 reviews
Rating 2 - Terrible. 3 out of 1002 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Justyna

Stayed 4 nights in Sep 2025

10/10 Excellent

Terryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were
Stayed 6 nights in Sep 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room great location nice hotel
Stayed 4 nights in Sep 2025

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Amy

Traveled with family
Liked: Amenities, property conditions & facilities
Location was excellent. Staff super hospitable. The type of hotel that makes you feel like you’re living luxurious while you’re away. Our room was unique, elegant and beautifully decorated The only minor surprise negative is the gym was super small.
Stayed 3 nights in Sep 2025

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in Krakow for walking to all the main tourist sites. Very quiet and comfortable room.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kenneth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel right in the middle of old town crack house. Very nice comfortable room excellent staff. We would stay there again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Cecilia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Great location. Central to everything.
Stayed 4 nights in Sep 2025

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Chris

Stayed 1 night in Sep 2025

10/10 Excellent

Luiza

Stayed 1 night in Aug 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic building, staff, restaurant and spa right in the centre of town.
Stayed 4 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Kristen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Monica

Liked: Property conditions & facilities
Na
Stayed 4 nights in Jul 2025

10/10 Excellent

Marek

Liked: Cleanliness, staff & service, property conditions & facilities
Location is just perfect.
Stayed 4 nights in Aug 2025

8/10 Good

andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friendly helpful staff. Unless you have a room on the side of the nightclub when it’s really noisy.
Stayed 7 nights in Aug 2025

8/10 Good

STEPHANIE

Stayed 2 nights in Jul 2025

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great located hotel in Krakow

A great hotel located in the Old Town of Krakow. Very convenient for all the main sites in the city and in easy walking distance of the main train station. All the staff were friendly, and the food was very good. The room was quite small but adequate for a short stay. Overall I would highly recommend this hotel.
Stayed 4 nights in Jul 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exellent
Stayed 3 nights in Jul 2025

10/10 Excellent

Beata

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our unit for four people!
Stayed 3 nights in Jul 2025

8/10 Good

Juliette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great - fabulous location.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceeded my Expectations!

I had an amazing experience at this hotel. The entire place was spotless—very clean and well-maintained from the lobby to the rooms. The staff were incredibly friendly, professional, and welcoming. Everyone spoke English fluently, which made communication easy and pleasant. The room was spacious, comfortable, and exceptionally clean—just perfect. I also really enjoyed the food; everything was fresh and delicious. The location is excellent, making it convenient to get around, and the car service was reliable and efficient. Overall, a top-notch stay. I’ll definitely be returning on my next trip!
Stayed 5 nights in Jul 2025

10/10 Excellent

Monika, Mahopac

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I traveled with 5 school age kids. Loved the location: Starbucks, Sephora right outside. Many dining options. Loved the room, huge, giant windows, super tall doors. I felt like Icwas living in the game of thrones with my own kingdom. Loved the parking ( 150 ZL per day). Staff was superb. Very clean. Nice upscale surroundings. I relaxed in the SPA zone, loved the pool, salt cave, sauna, hot tub, steam room. I would stay there again. had
Stayed 3 nights in Jul 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
q
Stayed 2 nights in Jul 2025