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Wyndham Grand Krakow Old Town

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Wyndham Grand Krakow Old Town

Sundeck
Premium Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, minibar, in-room safe, individually decorated
Indoor pool, sun loungers
Indoor pool, sun loungers
Reception

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Pet friendly
  • Spa
  • Parking available

Explore the area

Map
ul. Florianska 28, Kraków, Lesser Poland, 31-020
  • Royal Road
    1 min walk
  • Main Market Square
    3 min walk
  • Kraków Barbican
    3 min walk
  • Kraków (KRK-John Paul II - Balice)
    28 min drive

Room options

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 2 Twin Beds, Non Smoking

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Twin Beds, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Standard Room, 1 Twin Bed, Non Smoking | Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 Twin Bed, Non Smoking

  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 Queen Bed, Non Smoking

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Suite, 1 King Bed with Sofa bed, Non Smoking

Premium Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, minibar, in-room safe, individually decorated

Premium Suite, 1 King Bed with Sofa bed, Non Smoking

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

  • 592 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Wyndham Grand Krakow Old Town

5-star hotel in Kraków Old Town
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. Change of towels is available on request.
Wyndham Grand Krakow Old Town offers 60 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, and body treatments.
In addition to a full-service spa, Wyndham Grand Krakow Old Town features an indoor pool and a spa tub. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Event facilities measuring 1722 square feet (160 square meters) include conference space. This luxury hotel also offers a fitness center, a sauna, and spa services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge).

Wyndham Grand Krakow Old Town is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Trattoria Degusti - This restaurant specializes in Italian cuisine and serves brunch, lunch, dinner, and light fare.
Restauracja Hotelowa - This restaurant specializes in Modern European cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (PLN 120 per day)
  • Valet parking on site (PLN 120 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: PLN 140 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Restauracja Hotelowa
  • Trattoria Degusti

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,722 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Thin carpet in room

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 6 to January 12:
  • Fitness facilities
  • Sauna
  • Spa
  • Spa tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 100 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PLN 250.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 140 per person
  • Airport shuttle fee: PLN 150 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: PLN 150 (one-way)
  • Self parking fee: PLN 120.00 per day
  • Valet parking fee: PLN 120.00 per day
  • Pet fee: PLN 100 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 250.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

Property is also known as

Hotel Unicus Palace Krakow
Unicus Palace Krakow
Unicus Palace
Hotel Unicus Palace
Wyndham Krakow Old Town Krakow
Wyndham Grand Krakow Old Town Hotel
Wyndham Grand Krakow Old Town Kraków
Wyndham Grand Krakow Old Town Hotel Kraków

Wyndham Grand Krakow Old Town Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 774 out of 955 reviews" "
Rating 8 - Good. 144 out of 955 reviews" "
Rating 6 - Okay. 27 out of 955 reviews" "
Rating 4 - Poor. 7 out of 955 reviews" "
Rating 2 - Terrible. 3 out of 955 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jurij

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Melissa

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Marlenne

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is just right in the heart of old town , so convenient and the staff amazing, I highly recommend your stay here ! You can walk everywhere, hotel is clean and beautiful
Stayed 2 nights in Aug 2024

8/10 Good

Anita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was a bit hard to find initially. There was no street in front of the hotel so you have to get dropped off at the nearest side street and you have to walk down a few blocks to find the hotel. We didn’t mind as the hotel was centrally located and amenities were fine. Staff were also great.
Stayed 2 nights in Aug 2024

10/10 Excellent

Roman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very nice and very clean. Location is ideal for walking around the old town.
Stayed 1 night in Aug 2024

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

SHELLY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great visit
The hotel is situated very conveniently in Old Town, very close to Market Square (but not so close to have the noise). The room size was generous, beds were comfortable and everything was very clean. The staff service during breakfast was friendly and efficient and the food quite good. The front desk staff was our only so-so experience as they ranged from not very helpful to extremely helpful. Blazej was extraordinarily helpful and prompt in responding to emails leading up to our visit (first time to Poland) and helped plan some great and unique tours and restaurants for dinner. I’d highly recommend this hotel!
Stayed 6 nights in Aug 2024

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Beautiful hotel, excellent location, friendly staff
Stayed 4 nights in Aug 2024

10/10 Excellent

Roberta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Aesthetically pleasing decor and room was fantastic. Suggestion would be to provide info on how to get ice for your room
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two nites in Krakow
A wonderful stay our first time in Krakow. Simply cannot beat the location and splendor of this hotel - right in the middle of all the Old Town action. Gorgeous room. I wish we had a view (not a big deal as location is in the heart of old town). So pleased we picked this hotel. Only point of concern on our family stay was that the sofa bed is not so comfortable (mattress too thin). I recommend a thicker mattress.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wyndham grand hotel-old town Krakow
Lovely stay. Clean room. Eco friendly. Friendly and helpful staff. Good spa facilities.
Stayed 6 nights in Aug 2024

10/10 Excellent

EDGAR

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our room with high ceilings and glass roof, bringing great natural light into the space.
Stayed 4 nights in Aug 2024

10/10 Excellent

Linda

Stayed 3 nights in Aug 2024

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quiet retreat in an active city
This hotel is a real gem. It is a short walk from the old town city center which was bustling with restaurants, shopping, and nightlife. But once we were done with that, it was blissfully quiet and comfortable for a great night of sleep.
Stayed 2 nights in Aug 2024

10/10 Excellent

Joseph

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in the center of the old city and well situated. The staff was helpful and the hotel was clean. The breakfasts were delicious.
Stayed 5 nights in Jul 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Francesco

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to all the Staff for such a beautiful stay. The location was perfect. The hotel was beautiful especially the indoor pool and amenities. All the staff were professional and courteous and always willing to help. Poland is a beautiful country and so are the people. We will be back again. Thank you Krakow.
Stayed 2 nights in Aug 2024

10/10 Excellent

Marianne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel and Staff!
It was a great location to the town square and the staff was very friendly and helpful. The Breakfast was Amazing and Natalie was an excellent server. Also, Simon was Very Helpful with my car situation . Would Definitely recommend this Hotel and would definitely stay there again.
Stayed 2 nights in Jul 2024

8/10 Good

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, but very busy neighborhood
Pros: location - heart of Old town; staff helpful and efficient ; very clean; nice breakfast. Cons: location again - the street and the area around the hotel are flooded with hordes of tourists during the day and drunkards at night; room quite small, barely enough room for 2 suitcases; budget furniture in the room.
Stayed 3 nights in Jul 2024

10/10 Excellent

Joanna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel ! Amazing location - close to all the attractions. Very friendly and attentive staff. Would stay there again.
Stayed 1 night in Jul 2024

10/10 Excellent

kristen m

Traveled with family and small children
Liked: Amenities
Fantastic! Centrally located! We rented a car but didn’t even need it! Kids loved the pool (exactly as pictured)!
Stayed 5 nights in Jul 2024

10/10 Excellent

Joanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place. Wish we stayed longer
Stayed 1 night in Jul 2024

6/10 Okay

Monika

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Beautiful hotel and great location. The air conditioner in our room didn’t work it was in the high 70s in our room. I kept asking about it every day of our 5 day stay. nothing was done. They didn’t offer a different room. First day they didn’t even have a fan. They gave us a fan the next day which did not make a difference. It was hard during a heatwave Otherwise we loved the room. Loved the pool and sauna
Stayed 4 nights in Jul 2024

10/10 Excellent

Violet, Ridgewood

Stayed 3 nights in Jul 2024