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Hotel Unicus Krakow Old Town - Destigo Hotels

4.0 star property

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Photo gallery for Hotel Unicus Krakow Old Town - Destigo Hotels

Exterior
Bar (on property)
Restaurant
Double Room | Premium bedding, minibar, in-room safe, desk
Deluxe Double Room | Premium bedding, minibar, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Pet friendly

Explore the area

Map
ul. Sw. Marka 20, Kraków, Lesser Poland, 31 020
  • Main Market Square
    ‪3 min walk‬
  • St. Mary's Basilica
    ‪3 min walk‬
  • Wawel Castle
    ‪16 min walk‬
  • Kraków (KRK-John Paul II - Balice)
    ‪28 min drive‬

Room options

Deluxe Premium DBL Room

  • City view
  • 355 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

  • City view
  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Double Room

Premium Double Room | Premium bedding, minibar, in-room safe, desk

Premium Double Room

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

View from room

Double Room

  • City view
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room

Classic Single Room | Premium bedding, minibar, in-room safe, desk

Classic Single Room

  • City view
  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room

Twin Room | Premium bedding, minibar, in-room safe, desk

Twin Room

  • City view
  • 182 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Hotel Unicus Krakow Old Town - Destigo Hotels

4-star hotel in Kraków Old Town
A fitness center, a sauna, and conference space are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Hotel Unicus Krakow Old Town - Destigo Hotels offers 35 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. LED televisions come with satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna and a fitness center.
Hotel Unicus Krakow Old Town - Destigo Hotels features a sauna and a fitness center. Wireless Internet access is complimentary. Business-related amenities at this 4-star property consist of a meeting room and limo/town car service. For a surcharge, the property provides an airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services.

Hotel Unicus Krakow Old Town - Destigo Hotels is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Room service (during limited hours) is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (PLN 85 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: PLN 70 for adults and PLN 35 for children

Things to do

  • Bicycle storage
  • Gym
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting room

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1548
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 150 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PLN 160.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 70 for adults and PLN 35 for children
  • Airport shuttle fee: PLN 90 per room (one-way)
  • Nearby parking fee: PLN 85 per day (656 ft away)
  • Pet fee: PLN 150 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 160.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

This property does not have elevators

Property is also known as

Hotel Unicus
Hotel Unicus Krakow
Unicus Hotel
Unicus Krakow

Hotel Unicus Krakow Old Town - Destigo Hotels Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 603 out of 942 reviews
Rating 8 - Good. 288 out of 942 reviews
Rating 6 - Okay. 38 out of 942 reviews
Rating 4 - Poor. 8 out of 942 reviews
Rating 2 - Terrible. 5 out of 942 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Darren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel 2 minutes walk from the main square. Room was clean with good facilities and free water each day.
Stayed 3 nights in Dec 2024

10/10 Excellent

Aleksandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located for travelers to get around the main Square, friendly and helpful staff!
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpfull staff! Room very clean too.
Stayed 4 nights in Nov 2024

10/10 Excellent

stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

amir

Liked: Cleanliness, staff & service
The aircondition doesn't work
Stayed 1 night in Oct 2024

10/10 Excellent

Beata

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff at the reception desk was excellent. There was a slight issue with the room (room was set up as king size bed and not two twins) and the issue was corrected upon request even though housekeeping staff was no longer available.
Stayed 1 night in Oct 2024

8/10 Good

Kirk

Traveled with partner
Nice room although small.
Stayed 1 night in Sep 2024

4/10 Poor

Barbara

Traveled with group
Liked: Cleanliness
Not a 4 star experience I expected. Hotel curtains were broken which meant we could draw them at night. They got fixed once but they broke immediately again and staff was not interested in fixing them again. Rooms are hot and it’s not possible to sleep with the window open due to the noise. Every night we had to call the reception to switch the heating off in our room, no AC. Hotel is opposite a nightclub which is very noise until 4 am most nights. Lots of loud music and people shouting on the street. Limited toiletries.
Stayed 4 nights in Sep 2024

10/10 Excellent

Megan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Managed to check in a couple of hours early, staff were friendly. Room was large, clean and like the pictures. Nice bathroom and kettle and fridge facilities were welcomed. Didn’t use any of the extras at the hotel like food or sauna so can’t comment. Hotel is in a great spot for walking to shops, mall, train station and the square. Would definitely recommend and stay here again!
Stayed 4 nights in Jul 2024

10/10 Excellent

Neil E

Stayed 2 nights in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good experience
Stayed 2 nights in Aug 2024

10/10 Excellent

Neil E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Beth

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Unicus is a gem! Incredible location just two blocks off the main square but also on the side of the train station. We got to and from the train station in about 10 minutes while strolling with our rolling bags. Anything you need is steps away. Our room was HUGE and modern. Staff were lovely. They even provided us with early check-in. We would definitely stay here again in a heartbeat if anything brought us back to Krakow. Big thumbs up from this family.
Stayed 2 nights in Aug 2024

8/10 Good

Eileen

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Aug 2024

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Very noisy up to about 3am every early morning when windows open dur to the heat
Stayed 4 nights in Aug 2024

10/10 Excellent

Neil E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was excellent. There was an issue with my room the first night and it was dealt with immediately. I traveled alone and part of the reason I booked this hotel was 24 hour front desk staffing. I wanted a hotel where I felt safe and secure. The hotel staff spoke fluent english and were very professional. They assisted me in making travel reservations to and from the airport. I stayed in a single room and found the room very comfortable. I would recommend this hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
The service was great Nice location
Stayed 2 nights in Jul 2024

10/10 Excellent

Agata

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Marzena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Marzena

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, professional staff. Perfect.
Stayed 4 nights in Jul 2024

8/10 Good

Vance

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Konstancja, Madison Heights

Stayed 3 nights in Jun 2024

10/10 Excellent

ZENON

Stayed 1 night in Jun 2024