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Hotel Unicus Krakow Old Town - Destigo Hotels

4.0 star property

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Photo gallery for Hotel Unicus Krakow Old Town - Destigo Hotels

Exterior
Deluxe Double Room | Premium bedding, minibar, in-room safe, desk
Lobby
Premium Double Room | Premium bedding, minibar, in-room safe, desk
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
$101
includes taxes & fees
Feb 8 - Feb 9

Explore the area

View in a map
ul. Sw. Marka 20, Kraków, Lesser Poland, 31 020
  • Place, Main Market Square
    ‪3 min walk‬
  • Place, St. Mary's Basilica
    ‪5 min walk‬
  • Place, Cloth Hall
    ‪5 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪18 min drive‬

Room options

View all photos for Twin Room

Twin Room | Premium bedding, minibar, in-room safe, desk

Twin Room

8.6 out of 10
Excellent
(17 reviews)
  • City view
  • 182 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Double Room

Premium Double Room | Premium bedding, minibar, in-room safe, desk

Premium Double Room

9.6 out of 10
Exceptional
(5 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Premium DBL Room

  • City view
  • 355 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room

Classic Single Room | Premium bedding, minibar, in-room safe, desk

Classic Single Room

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

View from room

Double Room

8.8 out of 10
Excellent
(23 reviews)
  • City view
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

8.4 out of 10
Very good
(14 reviews)
  • City view
  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

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About this property

Hotel Unicus Krakow Old Town - Destigo Hotels

4-star hotel in Kraków Old Town
A fitness center, a sauna, and conference space are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Hotel Unicus Krakow Old Town - Destigo Hotels offers 35 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. LED televisions come with satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna and a fitness center.
Hotel Unicus Krakow Old Town - Destigo Hotels features a sauna and a fitness center. Wireless Internet access is complimentary. Business-related amenities at this 4-star property consist of a meeting room and limo/town car service. For a surcharge, the property provides an airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services.

Hotel Unicus Krakow Old Town - Destigo Hotels is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (PLN 85 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: PLN 75 for adults and PLN 38 for children

Things to do

  • Bicycle storage
  • Gym
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting room

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1548
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reusable cups
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 150 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PLN 160.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 75 for adults and PLN 38 for children
  • Airport shuttle fee: PLN 90 per room (one-way)
  • Nearby parking fee: PLN 85 per day (656 ft away)
  • Pet fee: PLN 150 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 160.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

This property does not have elevators

Property is also known as

Hotel Unicus
Hotel Unicus Krakow
Unicus Hotel
Unicus Krakow

Hotel Unicus Krakow Old Town - Destigo Hotels Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 636 out of 1000 reviews
Rating 8 - Good. 304 out of 1000 reviews
Rating 6 - Okay. 43 out of 1000 reviews
Rating 4 - Poor. 11 out of 1000 reviews
Rating 2 - Terrible. 6 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff good room and service great location, good value for the price
Stayed 2 nights in Oct 2025

8/10 Good

Lisa

Stayed 2 nights in Sep 2025

10/10 Excellent

ELAINE

Traveled with family
Liked: Cleanliness, staff & service, room comfort
V clean/very central
Stayed 3 nights in Oct 2025

10/10 Excellent

Andy, Stockport

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect central location to sites and eating and drinking. Attentive staff and really clean.
Stayed 2 nights in Oct 2025

10/10 Excellent

Tyler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very spacious room with 2 twin beds.
Stayed 2 nights in Oct 2025

10/10 Excellent

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for visiting all the attractions. The staff are excellent and made us feel very welcome
Stayed 4 nights in Sep 2025

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located in a great location.
Stayed 2 nights in Oct 2025

10/10 Excellent

barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location close to main square,comfortable and quiet room
Stayed 4 nights in Oct 2025

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location only a few blocks from the main square. The bed was comfortable and I loved the heated floors in the bathroom. However it did get a bit noisy sometimes. There are trumpets that go off a lot and they’re very noticeable early in the morning. I also had a bit of trouble finding the hotel because the sign hanging out the front said ‘Casino’ so I thought I was in the wrong place. Also there were 2 chairs in the room for some reason which made it a bit cluttered and sometimes awkward to access the mini fridge in the room
Stayed 4 nights in Oct 2025

10/10 Excellent

Catalino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked the Hotel Unicus but was upgraded to the Hotel Unicus Palace. The service was excellent. The room was comfortable and plush. The breakfast was great, as well as the complimentary sweets and coffee in the evening. Many thanks!
Stayed 2 nights in Sep 2025

10/10 Excellent

Dorota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location just off the main square. The breakfast area was being renovated so unable to comment. I stayed for 3 nights so didn’t feel the room needed housekeeping. The bed was super comfortable!
Stayed 3 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 4 nights in Jun 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good location, nice room
Stayed 6 nights in Sep 2025

6/10 Okay

Richard William

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The location could not be better - right in the centre of Old Town. Breakfast is at a sister hotel just over the road at the Wyndham Hotel. I would say it was one of the best show of buffet breakfast I have ever enjoyed, the food, the variety and the staff all excellent. However, the carpets in the two rooms we stayed in at Unicus and in the corridor was probably as old as the hotel itself and very soiled not necessarily dirty but badly soiled with age - not something you want to walk on in bare feet. I would happily stay there again for it's convenient location and excellent breakfast but only when they have resolved the carpet issue.
Stayed 4 nights in Sep 2025

10/10 Excellent

Krzysztof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Jeffrey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid this brand

I don’t know. I was involuntarily moved to a hotel further away from where I needed to be with no explanation. I still don’t know why after I’ve checked out. The other hotel (Unicus Palace) was incredibly annoying, hot, loud, toiletries smelled like a bad body odor, the shower head would only point down at the wall due to poor quality fixtures. Would never stay there or any of their hotels again. Terrible stay with this brand. Terrible.
Stayed 2 nights in Sep 2025

10/10 Excellent

Eva

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couldn't have been better!

Our stay was excellent! Perfect location comfortable room great shower. The best part was the awesome front desk staff! So helpful and knowledgeable and nice. 200% customer service. We'll be back!
Stayed 3 nights in Sep 2025

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location spacious room
Stayed 1 night in Sep 2025

10/10 Excellent

DENISE

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice!

I enjoyed my stay here and would stay here again! It was very centrally located and it was an easy walk to everywhere I wanted to go. They arranged the car service for me to and from the airport and it went very smoothly. Breakfast was just down the street at another hotel and it was fabulous! Breakfast was very fancy with tons of options (they even had prosecco and crème brûlée at breakfast). The room was comfortable and quiet. The staff were very friendly and answered all of my questions.
Stayed 3 nights in Aug 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Roaqah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property location was excellent and the staff were very friendly and extremely helpful. The hotel was clean tidy and spacious and the breakfast was outstanding. We could not have picked a better place to stay and would highly recommend it.
Stayed 3 nights in Sep 2025

4/10 Poor

Maryam

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Aug 2025

10/10 Excellent

Tadeusz

Stayed 2 nights in Aug 2025