*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center and meeting rooms.
A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 3229 square feet (300 square meters) include a conference center. This eco-certified hotel also offers a fitness center, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge), along with a car charging station.
Mercure Krakow Stare Miasto (Old Town) is a smoke-free property.
- Organic food
- Elevator
- Locally-owned & organized tours & activities
- Fitness facilities
- Locally-sourced food on site (80% or more)
- 24-hour front desk
- At least 80% of all lighting comes from LEDs
- Business center
- Vegan menu options available
- Vegetarian menu options available
- Bulk dispenser for toiletries
- Dry cleaning/laundry service
- Self parking (surcharge)
- No single-use plastic soda bottles
- No single-use plastic stirrers
- Biodegradable/compostable stirrers
- Computer station
- No single-use plastic straws
- Biodegradable/compostable straws
- Food and water bowls
- No single-use plastic water bottles
- Reusable cups only
- Reusable tableware only
- Water-efficient showers only
- Water-efficient toilets only
- Conference space size (meters) - 300
- Luggage storage
- Bicycle parking available
- Concierge services
- Conference center
- Total number of rooms - 198
- Number of floors - 7
- Number of buildings/towers - 1
- Airport transportation (surcharge)
- Number of bars/lounges - 1
- Wine release events
- Conference space
- Meeting rooms
- Tours/ticket assistance
- Year Built - 2016
- Electric car charging station
- Free WiFi
- Smoke-free property
- Safe-deposit box at front desk
- Breakfast available (surcharge)
- Number of restaurants - 1
- 24-hour business center
- Conference space size (feet) - 3229
- Reception hall
- Laundry facilities
- Vegetarian breakfast available
- Multilingual staff
- Free newspapers in lobby
- Eco-friendly cleaning products used
Family Friendly Amenities
- Free WiFi
- Soundproofed rooms
- Laundry facilities
Room Amenities
Mercure Krakow Stare Miasto (Old Town) offers 198 air-conditioned accommodations with minibars and safes. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Kraków hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
- Air conditioning
- Television
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Phone
- Private bathroom
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Room service (24 hours)
- Desk
- Soundproofed rooms
- Blackout drapes/curtains
- Free WiFi
- LCD TV
- TV size: 42
- Bathtub or shower
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 1
- Housekeeping on request
- Eco-friendly cleaning products provided
- Eco-friendly toiletries
- LED light bulbs
- Recycling
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
Parking
Self parking (surcharge)
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11 AM.
Mercure Krakow Stare Miasto (Old Town) has a restaurant on site.
24-hour room service is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair accessible parking
Nearby Activities
Recreational amenities at the hotel include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Bicycle rentals on site
- Hiking/biking trails nearby
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately PLN 95 per person
- Airport shuttle fee: PLN 100 per vehicle (one-way, maximum occupancy 6)
- Self parking fee: PLN 120 per day
- Pet fee: PLN 60 per pet, per day
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time ends at 5:00 AM
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property uses eco-friendly cleaning products. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Humane animal treatment
Sustainability/community reinvestment (10% revenue or more)
Guest education on local ecosystems and culture
Comprehensive food waste policy
Comprehensive recycling policy
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitization practices of any association
Staffed front desk
Service animals are allowed
Service animals are exempt from fees/restrictions
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Children stay free - maximum age 16
Social distancing measures are in place
Contactless check-in is available
No rollaway/extra beds available
No cribs (infant beds) available
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Children stay free
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Parking height restrictions apply
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Number of children who can stay free - 2
Debit cards
Gap period enforced between guest stays - 24 hours
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- Pets allowed for an extra charge of PLN 60 per pet, per day
- Food and water bowls are available
- Service animals are welcome, and are exempt from fees
We should mention
Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Parking height restrictions apply.
Contactless check-in and contactless check-out are available.
Hotel Names
- Mercure Krakow Stare Miasto Old Town Hotel
- Mercure Krakow Stare Miasto Old Town
- Mercure Krakow Stare Miasto
- Mercure Krakow Stare Miasto (opening September 2016)
- Mercure Krakow Stare Miasto (Old Town) Hotel
- Mercure Krakow Stare Miasto (Old Town) Kraków
- Mercure Krakow Stare Miasto (Old Town) Hotel Kraków
Awards & Affiliations
- Green Key (Foundation for Environmental Education)
Hotel Reviews
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