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PURO Krakow Stare Miasto

4.0 star property
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Photo gallery for PURO Krakow Stare Miasto

Lobby sitting area
Front of property
Business center
Restaurant
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Parking available
  • 24/7 front desk
  • Housekeeping
$123
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
ul. Ogrodowa 10, Kraków, Lesser Poland, 31-155
  • Royal Road
    ‪2 min walk‬
  • Main Market Square
    ‪11 min walk‬
  • Wawel Castle
    ‪5 min drive‬
  • Kraków (KRK-John Paul II - Balice)
    ‪16 min drive‬

Room options

View all photos for Superior Twin Room

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Superior Twin Room

  • 213 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Deluxe Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 248 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Classic Double Room

8.8 out of 10
Excellent
(28 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Twin Room

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Classic Twin Room

7.6 out of 10
Good
(9 reviews)
  • 194 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Superior Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

49-inch LCD TV with satellite channels, TV, tablet

Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Single Room

Classic Single Room | 1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Classic Single Room

  • 172 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

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Exterior detail

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About this property

PURO Krakow Stare Miasto

4-star hotel in Kraków City Centre
A restaurant, a bar/lounge, and a 24-hour business center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking, and conference space are onsite.
PURO Krakow Stare Miasto offers 138 accommodations with tablet computers and laptop-compatible safes. Beds feature down comforters. A pillow menu is available. 49-inch LCD televisions come with premium satellite channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include complimentary bicycles.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center and a meeting room.

Wired and wireless Internet access is complimentary. Event facilities measuring 420 square feet (39 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited onsite parking is available on a first-come, first-served basis (surcharge). A total renovation of this property was completed in October 2020.

PURO Krakow Stare Miasto is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
PURO Krakow Stare Miasto has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (PLN 120 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; PLN 80 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle storage
  • Free bicycle rentals
  • TV in common areas

Family friendly

  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • 420 square feet of conference space
  • Meeting room

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - October 2020
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium satellite channels
  • Tablet computer

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PLN 100.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 80 per person
  • Airport shuttle fee: PLN 140 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: PLN 120 per day
  • Rollaway bed fee: PLN 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector, a security system, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hotel PURO
Hotel PURO Krakow
Krakow PURO
Krakow PURO Hotel
PURO Hotel
PURO Hotel Krakow
PURO Krakow
PURO Krakow Hotel
PURO Krakow Stare Miasto Hotel
PURO Stare Miasto Hotel
PURO Stare Miasto
PURO Krakow Stare Miasto Hotel
PURO Krakow Stare Miasto Kraków
PURO Krakow Stare Miasto Hotel Kraków

PURO Krakow Stare Miasto Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 707 out of 1005 reviews
Rating 8 - Good. 245 out of 1005 reviews
Rating 6 - Okay. 39 out of 1005 reviews
Rating 4 - Poor. 11 out of 1005 reviews
Rating 2 - Terrible. 3 out of 1005 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Asaf

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent service and well located

It is well located, in front of the mall. It was a bit noizy at night on the 1st floor, because of the trains. Excellent service and facility.
Stayed 4 nights in May 2025

10/10 Excellent

Crystal, Bellevue

Liked: Cleanliness, staff & service, property conditions & facilities
Hands down the best customer service!
Stayed 5 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Dalit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Roman

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel next to the train station
Stayed 1 night in May 2025

10/10 Excellent

Ilaria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern hotel in great location

I enjoyed my stay in the hotel and liked my modern and clean room. It is true that the rooms are a bit noisy because the hotel is right next to the main train station and you can hear and feel the trains go past. Maybe this was more noticeable in my room because it was on the first floor. The noise insulation inside the hotel also isn’t the best (I heard my neighbours quite well) but this didn’t bother me too much as I only stayed 2 nights. The staff are super friendly and helpful and the hotel is in an excellent location close to the train station, a big shopping centre, and the old town which is easily reachable on foot. There are good public transport links as well with bus and tram stops nearby.
Stayed 2 nights in May 2025

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A modern property with an excellent location, a short walk to the old town, right across from the main train station and tram access, yet very quiet save some minor rumble from the trains. The room was small, but very nice, staff was helpful and nice, and it was an excellent value for the cost.
Stayed 4 nights in Apr 2025

8/10 Good

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Afaf

Stayed 3 nights in Apr 2025

10/10 Excellent

Christine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Russell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant boutique hotel, close to the city, with superb rooms, great breakfast and first class staff. Recommended.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Great . Good food . Great room , free coffee !
Stayed 1 night in Mar 2025

10/10 Excellent

Andriy

Stayed 1 night in Mar 2025

10/10 Excellent

stewart

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and clean rooms and great location
Stayed 2 nights in Mar 2025

10/10 Excellent

Gary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located directly across the street from the central train station, this wonderful hotel is a perfect choice for convenience and ease of train travel. The staff is excellent and the hotel modern and very clean. Great price, nice bar, restaurant and breakfast. I’d stay here again the next time I come to Krakow…highly recommend!
Stayed 2 nights in Mar 2025

10/10 Excellent

Dmytro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always book this hotel for my parents during their stay in Krakow. The staff is incredibly friendly and attentive, always going the extra mile to ensure a great stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beyond expectations.

From check in to checkout everything was top class. Hotel and room was spotlessly clean. Loved the little touches in the room everything worked from the tablet, complimentary bottles of water everyday, fridge and a free safe. Breakfast was excellent with buffet style and even a menu to choose from. Location was excellent within walking distance of the main square. There was even a free coffee and tea machine to use 24 hours in the lobby. Wouldn't hesitate to use this hotel again the next time we visit Krakow.
Stayed 4 nights in Mar 2025

10/10 Excellent

Peter, Glendale

Stayed 1 night in Feb 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Julianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredible
Stayed 2 nights in Jan 2025

10/10 Excellent

Amna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how each room has a tablet which can be used to control lighting, temperature, television, etc. Breakfast is an extra charge but there is a wide selection of food and I would say its well worth the price. The staff was also very helpful. The only thing that didn't work for us was the phone and we were unable to dial local numbers even though the hotel staff told us that it ahould work - this issue was not resolved during our stay.
Stayed 3 nights in Jan 2025

10/10 Excellent

Reuben

Stayed 2 nights in Jan 2025

8/10 Good

Agata

Liked: Cleanliness, staff & service
Breakfast was not the best, few items didnt look too fresh.
Stayed 1 night in Jan 2025

10/10 Excellent

Ben

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great bar at the bottom, slightly loud with the train but doesn’t run overnight
Stayed 3 nights in Dec 2024