ul. Augustynka Wichury 2a, ul. Skladowa 14b / 16, Kraków, Lesser Poland Voivodeship, 30-010
Galeria Krakówska
4 min drive
Royal Road
4 min drive
Kraków Barbican
5 min drive
Kraków (KRK-John Paul II - Balice)
21 min drive
Room options
View all photos for Deluxe Quadruple Room
Deluxe Quadruple Room
366 sq ft
City view
Sleeps 4
2 Double Beds OR 4 Twin Beds
View all photos for Standard Quadruple Room
Standard Quadruple Room
248 sq ft
City view
Sleeps 4
2 Queen Beds
View all photos for Deluxe Double Room
Deluxe Double Room
215 sq ft
City view
Sleeps 2
1 King Bed
View all photos for Single Room with double bed - small room
Single Room with double bed - small room
140 sq ft
City view
Sleeps 2
1 Double Bed
View all photos for Superior Double Room
Superior Double Room
258 sq ft
City view
Sleeps 4
2 Double Beds
About this property
PlusHotel
Hotel in Krowodrza
This hotel features free self parking and free WiFi in public areas. Limited housekeeping is available.
PlusHotel offers 13 accommodations with portable fans. 55-inch flat-screen televisions come with digital channels. This Kraków hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Cribs/infant beds (complimentary) are also available. Housekeeping is provided on a limited basis.
Wireless Internet access is complimentary. Complimentary self parking is available on site.
Languages
English, Russian
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free offsite parking
Area shuttle (surcharge)
Free self parking on site
Family friendly
Free crib
Conveniences
Limited-hour front desk
Guest services
Housekeeping (limited availability)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible path of travel
More
1 building
4 floors
Built in 2013
Room amenities
Bedroom
Free crib
Bathroom
Hair dryer (on request)
Private bathroom
Towels provided
Entertainment
55-inch flat-screen TV with digital channels
Food and drink
Cookware, dishware, and utensils
Electric kettle
More
Desk
Heating
Iron/ironing board on request
Portable fan
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 9 PM
Minimum check-in age: 15
Check-out
Check-out before 11 AM
Special check-in instructions
The front desk is open daily from 9 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets allowed
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards
We should mention
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
Property is also known as
PlusHotel Hotel Krakow
PlusHotel Hotel
PlusHotel Krakow
PlusHotel Hotel
PlusHotel Kraków
PlusHotel Hotel Kraków
PlusHotel Reviews
Reviews
6.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 5 out of 41 reviews" "
10 - Excellent
5
Rating 8 - Good. 16 out of 41 reviews" "
8 - Good
16
Rating 6 - Okay. 10 out of 41 reviews" "
6 - Okay
10
Rating 4 - Poor. 3 out of 41 reviews" "
4 - Poor
3
Rating 2 - Terrible. 7 out of 41 reviews" "
2 - Terrible
7
7.2/10
Cleanliness
7.4/10
Staff & service
6.0/10
Amenities
6.8/10
Property conditions & facilities
Reviews
6/10 Okay
Verified traveler
Business traveler
Apr 10, 2019
Everything is good but the hotel has no nameplate. So it was very difficult for me to find it out.
Staff very helpful. He became available to help us even we getting there at 2am and also printed my boarding pass and left it at my room as I asked as a favor.
Eveli
Stayed 1 night in Mar 2019
4/10 Poor
Verified traveler
Oct 23, 2018
Disliked: Cleanliness, room comfort
There are better options.
Other than the really helpful manager (who seemed to only be available over the phone) this place cannot be recommended. There was mould in the bathroom which you could smell if the door was open. The bed is uncomfortable. There is no signage for the hotel so it is very easy to miss. The area does not feel safe for first time visitors to Kraków. When googling the hotel after leaving, I found another two hotels (different names), in the exact same address and using the same picture of the building.
Very reasonably priced, basic but comfortable, spacious room with ensuite in quiet residential area: a fifteen minute walk and then public transport or an inexpensive taxi ride away from Old Town.
Served as a great base for our holiday.
MARK
Stayed 5 nights in Jun 2017
6/10 Okay
John, Motherwell
Apr 19, 2017
Reception owner did not mention i had already paid
Reception did not mention I had already paid for hotel through Expedia..He accepted second payment through my wife's
Credit card, meaning we paid twice.. Can you help me get refund..
My itinerary number is 7231748406906.
John
6/10 Okay
Verified traveler
Apr 16, 2017
Liked: Staff & service
OK but far away
Paid for hotel via Expedia with my credit card..
My wife then paid at reception day before leaving (13 April) .We have paid
for Plus Hotel room twice.. Can you send me a receipt or refund, please?
John McIvor..
Værten var super sød og ville gerne hjælpe med navigation mm.
Værelset var ikke klargjort, og vi fik ikke det værelse vi havde bestilt, da han godt vidste at det ville være for småt, hvorfor han gav os et andet værelse mod mere betaling.
Lugtede af røg i opgangen, som rodede meget
Bij aankomst (15:00 uur) niemand aanwezig. Receptie gevuld met lege dozen en afval. Geen ontbijt of eet mogelijkheden. Kamer met uitzicht op verlaten rangeerterrein. Konden niet inchecken; een mijnheer in korte broek (gast? medebewoner?) kwam op ons geroep. Sprak slechts Pools, kon ons niet helpen. Telefonisch kontakt ("receptionist bellen) ging totaal niet. Zijn na 30 minuten ellende weg gegaan iop zoek naar een ander hotel.
Pure oplichterij! Plushotel was dit; hotel plus zit heel ergens anders. Dat had ik geboekt, maar ik kreeg deze zooi als adres.
Po skończonej pracy (godzina 22.00) zastaliśmy pokój de luxe w stanie: bez ogrzewania, bez ręczników, bez kloszy na lampach. W pokoju było zimno, śmierdziało papierosami, łazienka nieogrzewana.
O 22.00 usłyszeliśmy, że mamy iść na 40 minut do sklepu, w tym czasie Pan wniesie nam do pokoju grzejnik i nagrzeje.
Zrezygnowaliśmy z pokoju o tak kiepskim standardzie (w opisie de luxe), a mimo to pieniadze zostały nam z konta ściągnięte.
Fatalnie. Odradzamy!!!
Esperienza da incubo. Non e un hotel peggio di un ostello. In una zona molto deprimente . Il manager non sempre presente in struttura fa quello che puo ma sconsiglio vivamente questa struttura. Ripeto non e un hotel. E un affitta camere.
Verified traveler
Stayed 2 nights in Dec 2018
2/10 Terrible
Verified traveler
Dec 3, 2018
Disliked: Staff & service, room comfort
Katastrofa
Katastrofa, temperatura 10C w pokoju, krzyki w nocy, proszenie się o dodatkowe źródło ciepła, przekleństwa w stosunku do innych osób. Brak ciepłej wody wieczorem. Nie polecam. Katastrofa.
pokoje ok, czysto. Jeśli chodzi o pozostałą cześć hotelu (jeśli tak można to nazwać) - tragedia, śmierdzi i ogólny bałagan. Właściciel, miałem wrażenie ze ciągle nas nachodzi, na pewno tam nie wrócimy.