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System - Hotel Krakow

3.0 star property

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January 2025

Photo gallery for System - Hotel Krakow

Property entrance
Standard Twin Room | In-room safe, desk, blackout drapes, iron/ironing board
Breakfast, lunch and dinner served
Interior entrance
Standard Double Room | Bathroom | Shower, free toiletries, hair dryer, towels

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
Josepha Conrada, 35, Krakow, Lesser Poland Voivodeship, 31-357
  • Galeria Krakówska
    7 min drive
  • Bartłomiej Studnicki Between Bistro Cafe
    1 min walk
  • Kraków Łobzów Station
    8 min drive
  • Kraków (KRK-John Paul II - Balice)
    17 min drive

Room options

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room

  • 151 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Single Room

Single Room | In-room safe, desk, blackout drapes, iron/ironing board

Single Room

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Lobby sitting area

PURO Krakow Stare Miasto

Pet friendly
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (1001)
The price is $153
per night
$166 total
includes taxes & fees
Jan 1 - Jan 2
PURO Krakow Stare Miasto

About this property

System - Hotel Krakow

3-star hotel in Pradnik Bialy
This smoke-free hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Additionally, a business center, conference space, and dry cleaning are onsite.
System - Hotel Krakow offers 107 accommodations with safes and complimentary toiletries. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers. This Kraków hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 861 square feet (80 square meters) include conference space. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and dry cleaning/laundry services. Onsite parking is available (surcharge).

System - Hotel Krakow is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Rosso Nero Restaurant - This restaurant serves breakfast, lunch, and dinner.

Languages

English, Polish, Russian, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (PLN 25 per day)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: PLN 27 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Rosso Nero Restaurant

Things to do

  • TV in common areas

Family friendly

  • Free crib

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 861 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 27 per person
  • Self parking fee: PLN 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

Quality System Hotel Kraków
Quality System Hotel Kraków Krakow
Quality System Kraków
Quality System Kraków Krakow
System Pop Hotel
System Hotel Kraków Krakow
System Kraków Krakow
System Kraków
System Hotel Kraków
System - Hotel Krakow Hotel
System - Hotel Krakow Krakow
System - Hotel Krakow Hotel Krakow

System - Hotel Krakow Reviews

Reviews

6.6
Rating 10 - Excellent. 34 out of 241 reviews" "
Rating 8 - Good. 68 out of 241 reviews" "
Rating 6 - Okay. 85 out of 241 reviews" "
Rating 4 - Poor. 29 out of 241 reviews" "
Rating 2 - Terrible. 25 out of 241 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2020

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Hotel was okay, clean and pleasant staff. If you’re wanting somewhere within walking distance to Krakow centre then this isn’t for you. Taxis ranged in prices from 19zl to 65zl. The most expensive we disagreed with the driver only to be told it was Sunday!!
Stayed 3 nights in Dec 2019

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for Solo Getaway
Had an amazing short-term stay at System Hotel. The rooms were very clean, bathrooms in tip-top shape, and beds were super comfy. Would highly recommend for anyone looking for an affordable, yet great hotel to stay in Kraków.
Stayed 2 nights in Nov 2019

2/10 Terrible

Jack

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This is easily the worst hotel I have stayed at in many years. It is located in a gas station parking lot along a crowded industrial highway surrounded by factories and warehouses, inconvenient to both downtown Krakow, any restaurants, and the airport. The room was tiny; to small to open a suitcase anywhere on the floor. We asked for a paid upgrade and were provided with a "deluxe" room that was at least a few square feet larger, still dismal but at least we could unpack. The bathroom was the absolute minimum that could be provided and be usable with a shower the size of a vertical coffin, a tiny sink, and maybe 10 square feet of total floor space. The carpet was badly stained. There was zero charm or character of any kind. Just going out to a restaurant required a taxi in and out of town, thus cancelling any possible savings from a lower room rate. Krakow is a a fascinating walking city and this place permits no access to anything without the virtue one may find if such a place was at least convenient to the airport which required another expensive cab fare. We resented being shunted here by Orbitz.
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveler

Stayed 3 nights in Nov 2019

6/10 Okay

Lukasz

2 stars
Hotel in all is maximum 2 stars
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Service was good, hotel condition was all right, but could have been better. Quite far from the city centre and not so well communicated with public transport
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean hotel with very comfy beds only downside was its location quite far from krakow main square required taxis all the time other then that for the price it was a okay.
Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn't there moooooooooooordo XDDDDDDDDDDDdDdDDD
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

6/10 Okay

Elizabeth, Corpus Christi, TX

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff was very nice and professional. They were extremely helpful with calling taxis and giving me pointers on where to get my currency exchanged. The breakfast was good as well. What I didn’t like and they should perhaps put this on their website is there is no air conditioning in the entire facility! Yes, I was given a fan but being from America, we’re used to A/C. I sweat easily. So opening a window did me no justice.
Stayed 3 nights in Jul 2019

4/10 Poor

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Reception and Restaurant were nice and staff were friendly. That misled me to think room would be fine. Bathroom tiny, poo splashes on wall, not clean in shower or sink. Slippy floor. Bedroom small and very hot and humid, no aircon and poky little window with poor quality blind. 1 pillow and 2 single duvets on a double bed. Exposed wiring in one over bed light, other didn’t work. Carpet badly stained. Dark dingy hallway on 1st floor. Noisy right next to road with motor cycles racing up and down at night. Came in last night to a an aggressive argument looking like fight about to break out in the restaurant and lots of shouting. Poor quality, poor example of 3 star facility. Don’t waste your money - go somewhere else.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 5 nights in Feb 2019

2/10 Terrible

Verified traveler

Stayed 3 nights in Oct 2018

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2018

6/10 Okay

Stuart, England

Liked: Staff & service, property conditions & facilities
Dagmara Dobrianski was amazing so helpful and happy.
Stayed 3 nights in Oct 2018

6/10 Okay

AJ, Sydney, Australia

Liked: Cleanliness, staff & service
The staff where lovely. Breakfast was awesome. room was small, but had was any single or solo person would need. No fridge, but that was okay for me and my mate for 3 days.
Stayed 3 nights in Jul 2018

2/10 Terrible

h, uk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful
Outdated, horrible, broken, beds were never made, dirty laundry left in corridors all week and springs sticking out of the mattress. No air con and no blinds or curtains. Rude staff, horrible place, only good thing was it was very close to shops and a bus stop.
Stayed 4 nights in Jul 2018

6/10 Okay

sanchia, wales

Disliked: Staff & service
Nice room, close to a petrol station
Hotel is far to walk from town but only 10 minutes in the car. Showers are very small and our shower head was broken need to balance it to stand up and couldn’t move it then. Also our sink smelt once we ran the water! The staff were okay there was one girl I am unsure of her name who was very rude she try to force us to go on the tours and try to charge us £150 each! When it was only £60. She made the stay uncomfortable to the point where we went out and came back when she had finished! Other staff were nice but barely spoke English so struggled to understand us. Also very nosiey rooms. You can hear everything in the rooms. Reception area very nice. A lift to take to take you up the stairs and it’s a 12pm check out which is always good.
Stayed 2 nights in Jul 2018

10/10 Excellent

paul, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
Had a good time,staff friendly at reception and restaurant,I would stay again.
Stayed 3 nights in Jul 2018

10/10 Excellent

JORGE, Halifax Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is nice, difficult to find it out though, good hotel.
Stayed 2 nights in Jul 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff extremely rude and unhelpful. Barely spoke any English and room was horrific. At night children running and screaming up and down hallway. Breakfast staff very rude and dismissive as well.
Stayed 2 nights in May 2018

6/10 Okay

Mark

Disliked: Cleanliness, property conditions & facilities, room comfort
Two night stay here at System Hotel. The price of the room was great but the old adage “you get what you pay for” applies here! Extremely small room and bathroom ((( beds were not comfortable. Located about 20 by bus to City Square

6/10 Okay

Verified traveler

Very basic but for the price it was relatevely good! About ten minutes from the centre of krakow.
Stayed 2 nights in Apr 2018