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The Bonerowski Palace Boutique Hotel

5.0 star property

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Interior detail
Front of property - evening/night
Front of property
Luxury Apartment | Premium bedding, pillowtop beds, minibar, in-room safe
Luxury Apartment | Living room | 50-inch flat-screen TV with cable channels, TV

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Room service
  • Pet friendly

Explore the area

Map
Rynek Glowny 42/ul. Swietego Jana 1, Kraków, Lesser Poland, 31-031
  • Main Market Square
    ‪1 min walk‬
  • Royal Road
    ‪1 min walk‬
  • Wawel Castle
    ‪14 min walk‬
  • Kraków (KRK-John Paul II - Balice)
    ‪26 min drive‬

Room options

View all photos for Deluxe Studio

Deluxe Studio | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Studio

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Luxury Apartment

Luxury Apartment | Premium bedding, pillowtop beds, minibar, in-room safe

Luxury Apartment

  • 1076 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Apartment, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Luxury Apartment, City View

  • 1076 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Double Room

  • 484 sq ft
  • Sleeps 4
  • 2 Twin Beds OR 1 Double Bed

View all photos for Executive Suite

Executive Suite | Premium bedding, pillowtop beds, minibar, in-room safe

Executive Suite

  • 592 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Luxury Apartment, Balcony, City View

Luxury Apartment, Balcony, City View | City view

Luxury Apartment, Balcony, City View

  • 1076 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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Hotel H15 Luxury Palace - Destigo Hotels

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About this property

The Bonerowski Palace Boutique Hotel

5-star Kraków hotel, connected to a shopping center in Kraków City Centre
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a sauna, a 24-hour business center, and a coffee shop/cafe are onsite.
The Bonerowski Palace Boutique Hotel offers 16 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include body scrubs and body treatments. The spa is equipped with Turkish bath/hammam.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business amenities at this 5-star property consist of a 24-hour business center, meeting rooms, and limo/town car service.

A computer station is located on site and wired and wireless Internet access is complimentary. This luxury hotel also offers a sauna, spa services, and a library. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle.

The Bonerowski Palace Boutique Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11 AM.
Bonerowska - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, German, Italian, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (PLN 130 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: PLN 140 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bonerowska

Things to do

  • Library
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Body scrubs
  • In-room massages
  • Treatment room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 250 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 200.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PLN 1000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately PLN 140 per person
  • Airport shuttle fee: PLN 130 per vehicle (one-way, maximum occupancy 2)
  • Nearby parking fee: PLN 130 per day (2297 ft away)
  • Pet fee: PLN 250 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 200.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Bonerowski
Bonerowski Palace
Bonerowski Palace Hotel
Bonerowski Palace Hotel Krakow
Bonerowski Palace Krakow
Palace Bonerowski
Palac Bonerowski Hotel Krakow
Palac Bonerowski Krakow
The Bonerowski Palace Hotel Krakow
Palac Bonerowski Krakow
Bonerowski Palace Hotel Krakow
Bonerowski Palace Hotel
Bonerowski Palace Krakow
Hotel Bonerowski Palace Krakow
Krakow Bonerowski Palace Hotel
Hotel Bonerowski Palace
Bonerowski Palace
The Bonerowski Hotel Krakow
The Bonerowski Palace Boutique Hotel Hotel
The Bonerowski Palace Boutique Hotel Kraków
The Bonerowski Palace Boutique Hotel Hotel Kraków

The Bonerowski Palace Boutique Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 367 out of 475 reviews
Rating 8 - Good. 73 out of 475 reviews
Rating 6 - Okay. 18 out of 475 reviews
Rating 4 - Poor. 12 out of 475 reviews
Rating 2 - Terrible. 5 out of 475 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christina

Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great but quirky
Liked the hotel a lot but the room was quirky We had the top floor apt as it had a desired king bed. Unfortunately that meant only 1 tiny window and much of the 1000 ft2 was below 6 ft head height The kitchen is beautiful but other than the fridge it is in operable. But the location is perfect and the staff super helpful. Id go for 2nd floor rooms next time
Stayed 3 nights in Dec 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the castle/Palace like feeling at the hotel.
Stayed 2 nights in Dec 2024

8/10 Good

Kieran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Paige

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room, friendly staff and the absolute best location!!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Alina

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Our stay at the hotel was great. Very friendly front desk staff. Overall, very good experience.
Stayed 2 nights in Oct 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

David

Traveled with family
No turn down service. No replacement of towels until next day. No separate shower and bath tub very high step. Selection for breakfast less than poor. Can not be considered a 5 star hotel, rather 3 star at best
Stayed 2 nights in Sep 2024

10/10 Excellent

Judith, stl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over 30 years in 15 countries, I have never stayed at a luxury hotel for the same price as a tiny room anywhere. The 700- yr. old building is directly on Cloth Hall Square. The room had a king-size bed, 2 nightstands, 2 wing chairs, dresser with 6 drawers and mini fridge, chifforobe, full length mirror, desk, chair and many outlets. The bathroom had a large shower with great water pressure and hot water. Extra-large towels, terry robes and slippers. The room was decorated with elegant draperies, matching bedding and wallpaper. Wonderful air conditioning. Free bottled Perrier in room daily. The hotel has 16 rooms, so they cater to their guests with sincerity and graciousness. The front desk staff were always nice and helpful, our thanks especially to Brygetta, Miro and Natalie. We were upgraded to the morning breakfast. The hotel has its own restaurant, the Amalia, we had several wonderful dinners there. Breakfast was served in a large room, or outside under the umbrella tables directly on the Square. The buffet was generous with juices, breads, pretzels, croissants, butter, jams, whole fruits, yogurt with granola and berries, Crème Brule with berries, meat, cheeses, cereals, pastries Or, you could order a hot breakfast from their menu. That meal was large enough for 2 people and it was delicious. The wait staff were always friendly. We received our bottle of Prosecco as an Expedia member. It was a true time capsule of Krakow. I cannot recommend this hotel highly enough!
Stayed 8 nights in Aug 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing.
Presidential Apartment overlooking the square. BEAUTIFUL room. Fantastic service. Got us tickets to Aushwitz when they were sold out for the month. I wouldn’t stay anywhere else in Krakow.
Stayed 2 nights in Aug 2024

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, massive room and great facilities. Staff were helpful and nice throughout.
Stayed 4 nights in Aug 2024

10/10 Excellent

Christopher

Stayed 2 nights in Aug 2024

10/10 Excellent

Magdalena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location big beautiful rooms balcony
Stayed 2 nights in Jul 2024

10/10 Excellent

Magdalena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 1 night in Jul 2024

10/10 Excellent

Henry

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was really nice
Stayed 1 night in Jul 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

krystyna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and quiet. Pleasant staff too. Would stay again!
Stayed 1 night in Jun 2024

10/10 Excellent

BRONEK

Traveled with family
Employees very helpful
Stayed 2 nights in Jul 2024

10/10 Excellent

david

Traveled with family
Liked: Amenities
Perfect position on the square
Stayed 3 nights in May 2024

2/10 Terrible

Andrew

Stayed 1 night in May 2024

10/10 Excellent

Bruce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay right on the market square. Had a suite and it was truly amazing, and very clean just like the rest of the establishment. Example one morning after breakfast, one of the staff was cleaning the elevator to include the mirror. Staff was very nice and courteous. Breakfast was so delicious and freshly made. Ate dinner in the restaurant one night and it was amazing and again staff was great. I would stay here again if I plan to go to Krakow again.
Stayed 3 nights in Apr 2024

10/10 Excellent

Panagiotis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great location and we really appreciated the room upgrade.
Stayed 4 nights in Mar 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay, great breakfasts.
A beautiful hotel in an excellent location. Breakfasts were fabulous, as was the evening meal that we ate there. All staff were friendly and attentive. Disappointed that our room did not look over the square. Also Disappointed to be told that it was not possible to reserve an outside table for dinner, then to arrive and see that the tanle next to us had a reserved sign.
Stayed 3 nights in Mar 2024

10/10 Excellent

Andrew

Stayed 4 nights in Dec 2023

10/10 Excellent

Caroline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel with courteous and friendly staff with good English. Great breakfast. Amazing decor including mult-floor chandelier and richly decorated rooms. Perfect location for the Christmas markets in the square. Clean and tidy too.
Stayed 2 nights in Nov 2023