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The Secret Garden Hostel

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Secret Garden Hostel

Garden
Flat-screen TV
Reception
Property entrance
Interior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Laundry
  • Pet friendly
  • Housekeeping
  • Breakfast available
  • Kitchen
  • Free WiFi

Explore the area

Map
Skawinska 7, Kraków, Lesser Poland, 31066
  • Royal Road
    11 min walk
  • Kawiarnia Literacka
    1 min walk
  • Kraków Plaszów Station
    10 min drive
  • Kraków (KRK-John Paul II - Balice)
    27 min drive

Room options

Standard Twin Room, 2 Twin Beds, Private Bathroom

  • 15 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed, Private Bathroom

Standard Double Room, 1 Double Bed, Private Bathroom | In-room safe, individually decorated, iron/ironing board, free WiFi

Standard Double Room, 1 Double Bed, Private Bathroom

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

Basic Twin Room, 2 Twin Beds, Shared Bathroom

  • 12 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Triple Room, 3 Twin Beds, Shared Bathroom

Basic Triple Room, 3 Twin Beds, Shared Bathroom | In-room safe, individually decorated, iron/ironing board, free WiFi

Basic Triple Room, 3 Twin Beds, Shared Bathroom

  • 183 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Basic Double Room, 1 Double Bed, Shared Bathroom

In-room safe, individually decorated, iron/ironing board, free WiFi

Basic Double Room, 1 Double Bed, Shared Bathroom

  • 118 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

The Secret Garden Hostel

Kraków hostel connected to a shopping center in Kraków City Centre
Along with coffee/tea in a common area, this smoke-free hostel has laundry facilities and tour/ticket assistance. WiFi in public areas is free. Additionally, a garden, a TV in a common area, and a front-desk safe are onsite.
The Secret Garden Hostel offers 30 accommodations with washers/dryers and safes. These individually decorated accommodations have separate dining areas. Guests can make use of the shared/communal kitchen.

This Kraków hostel provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Microwaves, refrigerators, and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The Secret Garden Hostel features multilingual staff, tour/ticket assistance, and a garden. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Kraków hostel also offers coffee/tea in a common area, laundry facilities, and a front-desk safe.

The Secret Garden Hostel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (PLN 3 per hour)
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: PLN 15 for adults and PLN 15 for children
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Microwave on request
  • Refrigerator on request
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Upper floors accessible by stairs only

More

  • 1 building
  • 2 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave on request
  • Refrigerator on request
  • Separate dining area
  • Shared kitchen access
  • Stovetop

More

  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Living room
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
For more details, please contact the property using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 15 for adults and PLN 15 for children
  • Airport shuttle fee: PLN 80 per vehicle (one way)
  • Nearby parking fee: PLN 3 per hour
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

Property is also known as

Hostel Secret Garden
Secret Garden Hostel
Secret Garden Hostel Krakow
Secret Garden Krakow
Secret Garden Hostel Hotel Krakow
The Secret Garden Hotel Krakow
Secret Garden Hostel Hotel Krakow
Secret Garden Hostel Krakow

The Secret Garden Hostel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 131 out of 238 reviews" "
Rating 8 - Good. 87 out of 238 reviews" "
Rating 6 - Okay. 12 out of 238 reviews" "
Rating 4 - Poor. 7 out of 238 reviews" "
Rating 2 - Terrible. 1 out of 238 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great budget stay in Krakow
Lovely, welcoming hostel in the Kazimierz district. Well situated for lots of good bars and restaurants. The hostel is clean, bright and comfortable and the comms before arrival to arrange airport transport and self check-in was top notch. Have stayed before and will stay again! Great value
Stayed 4 nights in Aug 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely cute place with friendly staff, nice rooms and free tea and coffee
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived at the property after booking a double room with a shared bathroom for them to upgrade my partner and i free of charge to an apartment around the corner. Fantastic staff very helpful with excursions and arranging transfer for us. Lovely place would definitely recommend.
Stayed 5 nights in Sep 2019

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent hostel- actually much closer to a hotel. I had a wonderful stay. Great breakfast and very helpful staff. It was a bit of a walk to the Old Town, but the area was very quiet with restaurants and stores close by.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boutique
Beautiful hostel, friendly desk staff. However, noisy French party next to my room ruined my sleep.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Nov 2018

10/10 Excellent

Rebecca

Excellent hotel
Everything was excellent couldn’t say I bad thing. Would stay again, ended up purchasing another 2 nights. Thank you - I stayed in private room
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Great stay!
I'm glad I stayed here in Krakow, this was in a good location (a short walk from the Old Town) and it was very clean and secure. I appreciated the free tea/coffee and nearby restaurants/shops, and helpful staff. Comfortable, good night sleep! One thing I would say is it's not a social place but if you're not looking for that, or if you're with friends/family, not a problem!
Stayed 3 nights in Aug 2018

10/10 Excellent

Tez, Birmingham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2018

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Very comfy beds. Breakfast was good. Easy to get everywhere as near a tram stop to the old town and a few minutes walk to all the bars and restaurants in Kazimierz. There’s also a shop at the end of the street which is helpful for supplies and the garden was lovely especially in the sunny weather we had.

8/10 Good

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Mid-range hostel in quiet area of the city
Mid-range hostel in quiet area of the city. Hostel itself was quiet, newly decorated and fairly clean. We booked a double room with shared bathroom, bed provided was very small, a 1 and a half sized single rather than a double, even though the room was fairly spacious - they even had to put small pillows on to make it look like a double, and I've stayed in bigger singles in American hotels. The hostel is also about a 15-20 minute walk from the central square, and not near too many restaurants, although there is a 'street food' area about a 10 minute walk away. The hostel did not provide a lot of information about facilities near by, a map with a few points on it, but it was not very user friendly. Overall, a reasonable hostel.

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip with small child
Very helpful staff, good breakfast, centrally located near restaurants, groceries stores, and transit lines as well as the historical sites of Kazimierz. Our bus was quite delayed, so it was helpful that the reception was open 24 hours, and the staff helped us get extra sheets, pillows to make the chair bed into a perfect place for our small child to sleep.

10/10 Excellent

Jimmy, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hostel!
I stopped here with my girlfriend about a week ago and what a great stay we had. I have never wrote a review for a hostel that I've stayed at before but because we had such a great stay I thought I would. The rooms were immaculately clean, along with the bathrooms and kitchen! We stayed in a double bed in the bottom floor, there were 3 bathrooms with showers outside our room so we had our own bathroom. Again immaculately clean. The hostel is situated 7 mins tram away from the city, the tram is Right outside the hostel which is ideal. Staff very friendly and helpful! The hostel is great value for money with us only pay £20 per night! I would definatley come back again. Thanks for a great stay!!
Stayed 3 nights in Jan 2018

10/10 Excellent

Séan, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very happy with everything
very happy will return
Stayed 4 nights in Aug 2017

4/10 Poor

Rich, Oxford

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hostel is incredibly noisy
The hostel offers separate rooms with private bathrooms. I thought this would enable me to get some rest. Unfortunately the hostel was extremely noisy until about 2am every night. The hostel has no sound proofing and people in other rooms sound like they are in the same room. The doors slam and make a loud bang and the staff do not ask people to be quiet when they are screaming and running around in the corridors. I understand that some noise is inevitable to reasonabe hours (say 11pm) but this racket going on to early hours of the morning was unacceptable. I also had a three day stay and my room was not cleaned once. All in all it was a but dirty.
Stayed 3 nights in Oct 2017

10/10 Excellent

Steve , Southampton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City break
Great value for money good location clean comfortable. Able to use kitchen facilities. Helpful staff. Can arrange trips but can find tours cheaper in town shop around.
Stayed 3 nights in Oct 2017

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
The room wasn't cleaned during my 3nights stay. I didn't expect to have towels, so that's a plus, but they weren't replaced for three days :/
Stayed 3 nights in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, great staff, cute rooms. Lovely little garden area out front. Nice location.
Stayed 2 nights in Jul 2017

10/10 Excellent

fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hostel
We stayed for 4 nights (stayed on recommendation from daughter). Staff very helpful and friendly. Spotlessly clean. Fantastic base to stay. Easy walk into main square 10 mins. Short walk schindlerrs museum. Not a fancy place but a good/honest hostel. Kitchen facilities good. Free tea and coffee ( the price of this can add up when travelling)
Stayed 4 nights in Jun 2017

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant!
Brilliant, I would highly recommend this hotel to anyone travelling to Kraków.

10/10 Excellent

G, Middle Earth

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely Stay
Excellent shower facilities, plenty of toilets, sinks etc in this pleasant hostel. Room itself was charming. What I liked is that they had a quiet policy after 10pm which for us was great because we went to Krakow for sight seeing. Also the kitchen area is lovely and big, we could help ourselves to tea and coffee 24hrs a day! Decent breakfast too. Considering what we paid, this was ideal for us.