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Holiday Inn Express Luzern - Kriens by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Luzern - Kriens by IHG

Free daily buffet breakfast
Property amenity
Standard Room, 1 Queen Bed, Accessible | Blackout drapes, soundproofing, iron/ironing board, free WiFi
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Laundry
  • Housekeeping
$248
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
Am Mattenhof 16, Kriens, LU, 6010
  • Chapel Bridge
    ‪4 min drive‬
  • KKL Lucerne
    ‪4 min drive‬
  • Swiss Transportation Museum
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Blackout drapes, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(20 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Blackout drapes, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Blackout drapes, soundproofing, iron/ironing board, free WiFi

Standard Room

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed with Sofa bed

7.0 out of 10
Good
(4 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed with Sofa bed

Blackout drapes, soundproofing, iron/ironing board, free WiFi

Suite, 1 Double Bed with Sofa bed

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds (Pet Friendly)

Blackout drapes, soundproofing, iron/ironing board, free WiFi

Standard Room, 2 Twin Beds (Pet Friendly)

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 2 Twin Beds

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About this property

Holiday Inn Express Luzern - Kriens by IHG

3-star Kriens hotel close to Chapel Bridge
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free weekday breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business center, and dry cleaning.
Holiday Inn Express Luzern - Kriens by IHG offers 160 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Smart televisions come with premium satellite channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is served on weekdays. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a business center and 3 meeting rooms. This Kriens hotel also offers a terrace, a vending machine, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Holiday Inn Express Luzern - Kriens by IHG is a smoke-free property.

A complimentary buffet breakfast is served between 6:30 AM and 9:30 AM on weekdays.
Lobby Lounge Restaurant & - This lobby lounge serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (CHF 25 per night)
  • Covered self parking on site (CHF 25 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Lounge Restaurant &

Things to do

  • TV in common areas

Family friendly

  • In-room sofa bed
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Portable shower seat
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • Smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 0.65 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CHF 25 per night
  • Nearby parking fee: CHF 25 per night(164 ft away; open 24 hours)
  • Pet fee: CHF 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Holiday Inn Express Luzern Kriens Hotel
Holiday Inn Express Luzern Kriens
Inn Express Luzern Kriens
Holiday Inn Express Luzern
Express Luzern Kriens By Ihg
Holiday Inn Express Luzern Kriens
Holiday Inn Express Luzern Kriens by IHG
Holiday Inn Express Luzern Kriens an IHG Hotel
Holiday Inn Express Luzern - Kriens by IHG Hotel
Holiday Inn Express Luzern - Kriens by IHG Kriens
Holiday Inn Express Luzern - Kriens by IHG Hotel Kriens

Holiday Inn Express Luzern - Kriens by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 294 out of 544 reviews
Rating 8 - Good. 186 out of 544 reviews
Rating 6 - Okay. 36 out of 544 reviews
Rating 4 - Poor. 18 out of 544 reviews
Rating 2 - Terrible. 10 out of 544 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Lakshmi Naga Sri Charan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in May 2025

6/10 Okay

Farida

Stayed 2 nights in Apr 2025

10/10 Excellent

Sandhya

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant stay, stayed 4 nights with my family. Location isn’t bad as train station 2-3 mins walking distance, and the free voucher to travel to Luzern station was very handy. Room was great, very clean, service brilliant. They have thought of most things with usb charging port, able to request certain items like toothbrush, hotel also had microwave in the lounge area which was very helpful. Staff were amazing, very helpful, always ready to help and offer advices when asked esp for travelling around. Breakfast again was of very good standards. Honest can’t fault anything during our stay and defenitely recommend it. Thank you for a lovely stay.
Stayed 4 nights in Apr 2025

8/10 Good

Theresa

Stayed 5 nights in Apr 2025

10/10 Excellent

Thiri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice. Hotel is very near bus stop and there is a Thai restaurant and fast food nearby.
Stayed 1 night in Mar 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel Recommend to anyone
Stayed 1 night in Mar 2025

10/10 Excellent

Bat-Amgalan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Gareth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern & Comfortable Hotel

I found the room to be spacious, clean and comfortable. The hotel is very modern and ia 5 minute walk (if that) to the train stop. If I remember correctly Kriens is only 2/3 stops away from Lucerne which I think is a fantastic town. The offer the usual continental breakfast which I found to be fresh each day. Overall I had a really comfortable stay.
Stayed 2 nights in Nov 2024

8/10 Good

Roman, Puerto Plata

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Alles ok, aber Fremd- Parkplatz laufen und dann zu teuer
Stayed 1 night in Jan 2025

2/10 Terrible

Diego

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel is EXCELLENT, staff is very nice, breakfast is great. Parking is a little costly at 25/day. But what is very HORRIBLE is internet, so slow can't do anything. 2 Mbps average, when other hotels have 50-100 Mbps and at home I have 300 Mbps. Not even possible to do a zoom meeting, some web pages don't even open. Please UPGRADE your internet!
Stayed 2 nights in Jan 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
The young ladies at the desk were helpful and kind , room was lovely, would stay again and recommend to friends.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very nice stay, room is spacious and breakfast is very delicious specially croissants
Stayed 3 nights in Oct 2024

8/10 Good

Darla

Traveled with group, Traveled with partner
Excellent breakfast. Stiff beds!!!
Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Served a wonderful breakfast every morning to start our day off right. Staff was great in all departments. The room was wonderful. Definitely would highly recommend this as a place to sta
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location with proximity to the train station
Stayed 1 night in Oct 2024

10/10 Excellent

patricia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Large ,clean,well equipped room., friendly staff, great secure luggage storage, close to train or bus to go to town centre
Stayed 1 night in Sep 2024

10/10 Excellent

Samuel, solon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't spend much time in the hotel as was exploring but bed was comfortable. Only a 4 minute train ride on the S5 from the Lucerne train station. A convenient Migros across the street as well for some snacks or drinks for the day.
Stayed 7 nights in Sep 2024

10/10 Excellent

Chen Peow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant

Nice and clean. Location very convenient and just next to train station.
Stayed 2 nights in Sep 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was great overall, I'd repeat the stay any other time in the future!
Stayed 4 nights in Sep 2024

10/10 Excellent

Edralin

Traveled with family
Liked: Amenities
Clean and friendly customer service. Excellent breakfast
Stayed 2 nights in Sep 2024

10/10 Excellent

Myat min

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful receptionists and location is great as well.
Stayed 1 night in Sep 2024

6/10 Okay

binaben

Traveled with family
Hotel 3 stops to main town too many bus tours FRONT STAFF RUDE AND LIES TO US !
Stayed 3 nights in Sep 2024

8/10 Good

vipul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prperty is very nearby to kriens train station. It is to move around.
Stayed 2 nights in Aug 2024

6/10 Okay

Sandra

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Uncomfortable beds. Plates for breakfast smelled horrible!!! Really bad. Jesus!!!! I need a chiropractor. Bad experience.
Stayed 1 night in Aug 2024