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Pilatus Kulm Hotels

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pilatus Kulm Hotels

Exterior
Exterior
2 restaurants, breakfast, lunch served; local and international cuisine
Property grounds
View from property

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
  • Breakfast included
  • Parking available
  • Laundry
  • Housekeeping
  • Pet friendly

Explore the area

Map
Schlossweg 1, Kriens, 6010
  • Messe Luzern
    3 min drive
  • Restaurant Hana Garden Suh Jungmook
    1 min walk
  • Lucerne Station
    15 min drive
  • Emmen Air Base (EML)
    19 min drive

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Double or Twin Room

  • 215 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Double or Twin Room, Mountain View, Corner

Junior Double or Twin Room, Mountain View, Corner | View from room

Junior Double or Twin Room, Mountain View, Corner

  • 495 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Superior Double or Twin Room

  • 258 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

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Exterior

HERMITAGE Lake Lucerne - Beach Club & Lifestyle Hotel

On private beach
Spa
Pet friendly
Free WiFi
4.7 out of 5, Exceptional, (899)
The price is $353
per night
$377 total
includes taxes & fees
Jan 1 - Jan 2
HERMITAGE Lake Lucerne - Beach Club & Lifestyle Hotel

About this property

Pilatus Kulm Hotels

3.5-star Kriens hotel with 2 restaurants
2 restaurants, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include self parking, conference space, and laundry facilities.
Pilatus Kulm Hotels offers 50 accommodations with blackout drapes/curtains. 32-inch LED televisions come with cable channels. Bathrooms include showers.

This Kriens hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 1453 square feet (135 square meters) include conference space. This Kriens hotel also offers a terrace, barbecue grills, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Pilatus Kulm Hotels is a smoke-free property.

A complimentary buffet breakfast is served each morning between 8:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Restaurant Pilatus-Kulm - This restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Restaurant Bellevue - This buffet restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and light fare. A children's menu is available. Open daily.
Steinbock Bar - This bar specializes in local and international cuisine and serves light fare only. Open daily.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CHF 5 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Restaurant Bellevue
  • Restaurant Pilatus-Kulm
  • Steinbock Bar

Things to do

  • Game viewing
  • Hiking/biking trails
  • Ropes course
  • Shopping
  • Sledding
  • Snowshoeing

Family friendly

  • Free crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 1,453 square feet of conference space
  • 7 meeting rooms

Outdoors

  • Barbecue grill
  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Electric kettle

More

  • Desk
  • Electrical adapters
  • Heating
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 4:30 PM
Guests will receive an email 5 days before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
This property is accessible only by cable car from Kriens/Lucerne or cogwheel railway from Alpnachstad. Access is subject to weather conditions; guests are recommended to review timetables in advance of arrival.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: CHF 5 per night (in/out privileges)
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Pilatus Kulm Hotels Hotel
Pilatus Kulm Hotels Kriens
Pilatus Kulm Hotels Hotel Kriens

Pilatus Kulm Hotels Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 43 out of 49 reviews" "
Rating 8 - Good. 5 out of 49 reviews" "
Rating 6 - Okay. 0 out of 49 reviews" "
Rating 4 - Poor. 0 out of 49 reviews" "
Rating 2 - Terrible. 1 out of 49 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pilatus Kulm is just an amazing experience and worth paying extra for.
Stayed 1 night in Sep 2024

10/10 Excellent

Kyra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!!!!!
The Pilatus is a hotel you will never forget! You are literally on top of the world! The staff was great. The rooms were fabulous. The view is breathtaking. Dinner was way beyond our expectations. I will never forget the soup. And our waitress was superior! Very well worth every penny.
Stayed 1 night in Aug 2024

10/10 Excellent

Carol

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was the greatest ever! Room was great! Dining was awesome! It's sort of a once in a lifetime place to stay During dinner we were entertained by fighting ibexes. On the way down the mountain, via cog train, pronged horn deer were only feet away. Great experience
Stayed 1 night in Aug 2024

10/10 Excellent

Alina, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem!
Hidden gem! We picked it completely randomly and were pleasantly surprised by the spectacular views, sunset and hiking trails.
Stayed 2 nights in Jul 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staying here is an experience. We arrived mid-day and worked our way up the mountain spending some time at the mountain coaster and having a mountainside beer at the mid-station. We headed up and had a very seamless check-in. We stayed in the Pilatus section ( not Bellevue) and the room was very clean, functional and well decorated. The bed was super comfortable. Our 12 year old slept on pullout couch which was all set up on arrival. To take advantage of the weather we went for a nice hike to the summit and came back to enjoy a drink on the patio as the day-visitors slowly headed down the mountain. We enjoyed a great dinner with friendly service in the dining room followed by an evening hike during sunset then watching the stars. It feels like you are the only people on the mountain. After a great sleep with the windows open we had breakfast and headed down. Overall, a very unique and one-of-a-kind experience. I highly recommend to anyone.
Stayed 1 night in Jul 2024

10/10 Excellent

Holly, Batavia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at this unique property! We took the cogwheel train to the top of the mountain & were pleasantly greeted with a cup of tea and helpful clerk. We found our room simple and clean. The cafeteria meal was full of comfort foods. After hiking the Matthorn path from the hotel, we were treated to a delicious Swiss dinner in the old hotel. The vibe was relaxed and laid-back, just as we wanted. To return, we took the convenient gondolas down to Lucerne. Despite the clouds and rain, it was a superb experience.
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer, Tampa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful 3-night stay at the Pilatus Kulm Hotel! Truly stunning views from the top of the mountain and the journeys up and down on the cogwheel train and cable cars were incredible. There are multiple stops along to routes up and down the onto stop and hike or eat at a restaurant. Lucerne is beautiful and a great place to walk around and grab lunch. We had a suite at the Pilatus Kulm and it was spacious and beautiful! A wonderful multi-night stay before heading to Grindelwald for the second leg of our trip.
Stayed 3 nights in Jun 2024

10/10 Excellent

Mikhail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

george

Liked: Cleanliness, staff & service, room comfort
All about the experience
This hotel is about the location. It is mesmerizingly awesome. Like something you see in the movies. The hotel itself is older and needs updating but the room was clean, and the bed was very good. This is an experience, and one you really won't forget.
Stayed 1 night in May 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely breathtaking.
Stayed 1 night in Nov 2023

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
very nice overall stay
Stayed 1 night in Sep 2023

10/10 Excellent

Mizchelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Bojana, New Albany

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We wanted something remote, away from people, noise and crowds, just a place to relax, read a book in peace, do some hiking and enjoy the scenery. We got that and so much more, it was absolutely breathtaking and serene. The best part is in the evenings when the mountain is closed to public. Everyone there was so nice and helpful, I wish we could have stayed longer.
Stayed 5 nights in Jun 2023

10/10 Excellent

Yao

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good mountain hotel
Stayed 1 night in Jun 2023

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Visiting Mt Pilatus is one thing, but staying on the property after all of the other tourists leave around 5 PM is a truly incredible experience. There is dinner served for hotel guests with the ability to catch an amazing sunset and moon rise all from the same spot. We hope to be back!
Stayed 1 night in May 2023

8/10 Good

Robert

Stayed 1 night in Nov 2022

2/10 Terrible

Piyush

Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service..very good Tiago and Christian at the Restaurant.
Stayed 1 night in Mar 2022

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Hotel with Awesome Views
A stay at this hotel is a must. Beautiful views and the staff are very friendly. Room was comfortable and the resturant service was very good.
Stayed 2 nights in Jan 2022

10/10 Excellent

Robert

Liked: Staff & service
Stayed 1 night in Jun 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Romantic stay
Good evening meal and breakfast. Ambiance could be improved. Standard room only 1 chair, German, French and Italian channels only, only CNN in English. Bed not great and room no charm.
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotel
One of the best hotel we have stayed there. Beautiful place to enjoy both sun-rise and sun-set as well as stargazing. We also could see ibexes in the morning. The staff was very friendly and polite and the dinner which was included the package was very delicious. We totally recommend this hotel. Thank you.
Stayed 1 night in Nov 2020

10/10 Excellent

Christine

Stayed 1 night in Aug 2024

10/10 Excellent

Tomohiro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ディナーがとてもおいしかった。 景色がよかった。
Stayed 1 night in Sep 2024