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Kritou Tera Vacation Packages

Hugely disappointing stay. I booked one night at this four star hotel and would not recommend it. I specifically booked a double bed but was given two uncomfortable single beds, despite the hotel appearing almost empty. The mattresses were excessively soft. The patio door was difficult to close due to an apparent obstruction in the runners. Reception staff were rude and dismissive. On arrival, 2 receptionists were busy chatting and I had to wait to be acknowledged. When I requested an umbrella to walk to the neighbouring hotel for an evening event, the receptionist actually laughed at me. Breakfast was extremely poor. Little fresh or local produce, processed meats, unappealing hot food, poor cheese selection, greasy omelettes, awful machine coffee and artificial juice. When I asked for a spoon while sitting outside, the waiter told me to go inside and get one. Trying to refill my water bottle was equally unpleasant. A female member of staff rudely showed me a sign prohibiting bottle refills and told me to buy water from the gift shop. There were no glasses at the water station. Only after repeatedly asking where I could get drinking water did another member of staff offer to take my bottle away and fill it. An embarrassing and unnecessary experience. Positives: easy check in and out, room ready on arrival and maintenance responded within five minutes to unlock the safe. He was polite and helpful. Overall, the hospitality, service, comfort and breakfast fell well below 4 stars

Nice hotel. Safe area . Unfortunately there is an construction in front of the hotel and there was early noisy trucks, tools and crane. Besides that love the staff and spotless rooms.

Great staff

The Ivi Mare is a lovely hotel. Wonderful views, gorgeous hotel, nice staff. However, if you are looking for a peaceful holiday, which we were, this is not the hotel for you. It is situated very close to numerous other hotels who are child friendly and announce their curriculum over tannoys morning and evening. Not the hotels fault but not how we wanted to spend time on our balcony. We loved the food choices at the Ivi Mare. All of the restaurants were fab and easy to book on the app. There was also plenty of choice within walking distance of the hotel. We weren’t expecting nightly entertainment which was provided free of charge. This should have been the highlight because the standard was really good. However, every night the music was so loud in the bar that we could hear it in our room three floors up, with the doors and windows closed and the air con on. The music is WAY TOO LOUD and is an easy fix. Turn it down. Not everyone wants to listen to it. We felt we had to go out to avoid this or put ear plugs in so that it helped block it out. I feel ungrateful to say that we probably wouldn’t return to this hotel beautiful though it is, the noise situation was an issue I have only ever encountered in the UK in hotels over the Christmas party season.

The front of house staff were incredibly kind, helpful & welcoming. The staff at breakfast were the perfect hosts too. Lovely room which was well equipped with glassware, toiletries (didn’t even need to have brought a toothbrush!) fluffy towels + bathrobes & slippers! We also had one of the best nights sleep of our holiday. Would highly recommend to family & friends, & should we ever find ourselves in Nicosia again, we know where to stay! Free parking was also massive plus.

Great trip 3 nights spotless hotel and we wanted for nothing,excellent each and everyone of the staff cleaners reception bar staff,pool attendants kitchen and waiters in no particular order spot on. Regards Tony

So stayed in October, on arrival the staff were welcoming and very attentive. Had a standard room, shower leaking, coffee stain on the mattress, which these things didn't really bother us. Bottle of wine on arrival for Expedia gold members but no further upgrades available when asked if available. The food was fantastic all week especially the Greek night. Great beach front. The sea is warmer than the pools. There was evening entertainment but for us nothing to exciting apart from when they did a casino night.