This hotel features a 24-hour front desk, tour/ticket assistance, and free self parking. WiFi in public areas is free. Housekeeping is not available.
Samudera Hotel offers 28 accommodations with air conditioning. Flat-screen televisions come with satellite channels.
Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access.
Samudera Hotel features tour/ticket assistance. Wireless Internet access is complimentary. Complimentary self parking is available on site.
Languages
English, Malay
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Conveniences
24-hour front desk
Guest services
No housekeeping service
Tour and ticket assistance
Room amenities
Bathroom
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV with satellite channels
More
Air conditioning
Policies
Check-in
Check-in start time: noon; Check-in end time: 9 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for MYR 20.0 per stay
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cash deposit: MYR 50 per stay
We have included all charges provided to us by the property.
Optional extras
Rollaway bed fee: MYR 20.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Property is also known as
Hotel Samudera
Samudera Hotel
Samudera Hotel Kuala Besut
Samudera Kuala Besut
Samudera Hotel Hotel
Samudera Hotel Kuala Besut
Samudera Hotel Hotel Kuala Besut
Samudera Hotel Reviews
Reviews
4.4
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Its a dead town..nothing special. No one goes to islands. Hotel is totally rundown. Bed, bath and room is bad. Room grown with spider web, lizards nest and ants nest. Have not seen cockroach yet. Reception is quite friendly though. Hotels.com info is absolutely outdated.
Used to be a transit hotel for those going to/from the islands
Verified traveler
Stayed 1 night in Apr 2021
6/10 Okay
Verified traveler
Traveled with group
Mar 1, 2020
Disliked: Cleanliness, staff & service
Okay for one night to wait for the jetty. Would not stay any longer.
I understand this isn't a 4 or 5 star hotel, but I wasn't expecting towels and sheets that were stained black and yellow. There were actually black specks on towels. And there were bugs crawling all over the room. I had a hard time falling asleep because I was so freaked out by how many bugs there were. There was mold all over the toilet, and spiders in the bathroom. The A/C didn't work, there was no remote to the TV, and no WiFi. The staff was kind enough, but it didn't make up for the condition of the hotel.
I arrived at the hotel at 9.30 pm but unfortunately my bathroom has no light. I ask them to repair or change my room but the manager asked me to repaired it myself coz their tech only avalaible at 11.30 pm!!What the hell!!! I stay there to rest not to repair the lamp!!!!Stupid! Stupid! Stupid! The room also dirty! The bedsheet was smelly, No drinking water and only one tv channel!The old chinese man as a manager was so so rude!! I’ll not stay at this hotel again even it is free!! I paid RM 117 thru Hotel.com but the hotel published rate only RM 110. I felt so regret and so sad to stay at this WORST hotel!!
The only positive thing I can say about this hotel is its practical location to the boats to get to the Perhentian islands (not even a 2 minute walk). Other than that it is somewhere I will never stay again; our bed had no cover, the sheet was stained, as were the pillows, and even the towels if we wanted to shower, as well as the floor! My boyfriend and I stayed one night and slept terribly, fully clothed trying to not touch the stains on the mattress sheet. It was if the sheets and pillows hadn't been washed or replaced in a while...yet they charge close to $40 a night?!
Melanie
Stayed 1 night in Jul 2018
6/10 Okay
lou, australia
Jul 23, 2018
Liked: Staff & service
Good stop over
Good stop over if you can't make Perhentians. This little village was quiet, not many of restaurants open on sunday. Hotel comfortable and close to Jetty. Staff very friendly and helpful.
lou
Stayed 1 night in Jul 2018
10/10 Excellent
Verified traveler
May 12, 2018
Liked: Staff & service, room comfort
Verified traveler
6/10 Okay
Jules, SG
Jul 29, 2017
Liked: Staff & service
Basic and clean - suited my needs
This hotel was basic, clean and convenient for my overnight stay before I caught the early morning ferry. Staff were pleasant on check-in, able to answerr my questions. The room was very basic, but clean. Great location for the ferry.
The toilet and the room were so dirty. I was so surprised and shocked to see that kind of toilet was still exists in 2017. The aircon was leaking at all time . The lady at reception was so rude . I
booked a room of 4 single beds. Once I checked in, the reception informed it was a room of 2 double decker bed but with one bed broken. We had to move to another room which we had to pay extra fees. When we decided to move to the ground floor, she gave me a room for 3 people with the price for 5 people..
Hose pipe in bathroom just tight with rubber band and always loose from water pipe, feel dissapointed suppose tight in with hose clip.The hotel management must looking foward to improve the servicing. Also the astro facility not working as advertising.