Samudera Hotel

2.0 star property

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December 2024
January 2025

Photo gallery for Samudera Hotel

Samudera Suite | Living room | Flat-screen TV
Deluxe Double Room | Free WiFi
Exterior
Reception
Family Executive Suite | In-room dining

Reviews

4.4 out of 10

Popular amenities

  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
Jalan Masjid, Kuala Besut, Terengganu, 22300
  • Kuala Besut Jetty
    3 min walk
  • Bukit Kluang Beach
    13 min drive
  • Tok Bali Beach
    20 min drive
  • Kota Bharu (KBR-Sultan Ismail Petra)
    58 min drive

Room options

Samudera Suite

  • 279 sq ft
  • Sleeps 6
  • 2 Double Beds

Samudera Executive Suite

  • 279 sq ft
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bed

Family Executive Suite

  • 279 sq ft
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

Deluxe Room, 2 Twin Beds

  • 120 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Room

  • 120 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Deluxe Double Room

  • 120 sq ft
  • Sleeps 2
  • 1 Double Bed

Executive Suite

  • 279 sq ft
  • Sleeps 3
  • 1 Double Bed

Family Deluxe

  • 120 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Similar properties

About this property

Samudera Hotel

Kuala Besut hotel with free in-room WiFi
This hotel features a 24-hour front desk, tour/ticket assistance, and free self parking. WiFi in public areas is free. Housekeeping is not available.
Samudera Hotel offers 28 accommodations with air conditioning. Flat-screen televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access.

Samudera Hotel features tour/ticket assistance. Wireless Internet access is complimentary. Complimentary self parking is available on site.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Conveniences

  • 24-hour front desk

Guest services

  • No housekeeping service
  • Tour and ticket assistance

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: noon; Check-in end time: 9 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 20.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: MYR 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Hotel Samudera
Samudera Hotel
Samudera Hotel Kuala Besut
Samudera Kuala Besut
Samudera Hotel Hotel
Samudera Hotel Kuala Besut
Samudera Hotel Hotel Kuala Besut

Samudera Hotel Reviews

Reviews

4.4
Rating 10 - Excellent. 3 out of 64 reviews" "
Rating 8 - Good. 2 out of 64 reviews" "
Rating 6 - Okay. 19 out of 64 reviews" "
Rating 4 - Poor. 18 out of 64 reviews" "
Rating 2 - Terrible. 22 out of 64 reviews" "

4.0/10

Cleanliness

4.8/10

Staff & service

3.4/10

Amenities

3.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Jennifer

Stayed 1 night in Aug 2023

10/10 Excellent

Mohammad Nazrin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Eirik

Stayed 1 night in Jul 2023

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Lets go Perhentian
Its a dead town..nothing special. No one goes to islands. Hotel is totally rundown. Bed, bath and room is bad. Room grown with spider web, lizards nest and ants nest. Have not seen cockroach yet. Reception is quite friendly though. Hotels.com info is absolutely outdated. Used to be a transit hotel for those going to/from the islands
Stayed 1 night in Apr 2021

6/10 Okay

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service
Okay for one night to wait for the jetty. Would not stay any longer.
Stayed 1 night in Feb 2020

2/10 Terrible

Ben

Stayed 1 night in Nov 2019

4/10 Poor

Verified traveler

Stayed 1 night in Aug 2019

6/10 Okay

JASON

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near to the jetty
Average
Stayed 1 night in Jul 2019

4/10 Poor

Gabi, State College, PA

Disliked: Cleanliness, amenities, property conditions & facilities
I understand this isn't a 4 or 5 star hotel, but I wasn't expecting towels and sheets that were stained black and yellow. There were actually black specks on towels. And there were bugs crawling all over the room. I had a hard time falling asleep because I was so freaked out by how many bugs there were. There was mold all over the toilet, and spiders in the bathroom. The A/C didn't work, there was no remote to the TV, and no WiFi. The staff was kind enough, but it didn't make up for the condition of the hotel.
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t think I will like to stay here anymore. Facilities not well clean
Stayed 1 night in Jun 2019

2/10 Terrible

Wan Raihan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Worst Worst Hotel EVER!!
I arrived at the hotel at 9.30 pm but unfortunately my bathroom has no light. I ask them to repair or change my room but the manager asked me to repaired it myself coz their tech only avalaible at 11.30 pm!!What the hell!!! I stay there to rest not to repair the lamp!!!!Stupid! Stupid! Stupid! The room also dirty! The bedsheet was smelly, No drinking water and only one tv channel!The old chinese man as a manager was so so rude!! I’ll not stay at this hotel again even it is free!! I paid RM 117 thru Hotel.com but the hotel published rate only RM 110. I felt so regret and so sad to stay at this WORST hotel!!
Stayed 1 night in May 2019

2/10 Terrible

Verified traveler

Stayed 1 night in Mar 2019

2/10 Terrible

Melanie

Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid!!!
The only positive thing I can say about this hotel is its practical location to the boats to get to the Perhentian islands (not even a 2 minute walk). Other than that it is somewhere I will never stay again; our bed had no cover, the sheet was stained, as were the pillows, and even the towels if we wanted to shower, as well as the floor! My boyfriend and I stayed one night and slept terribly, fully clothed trying to not touch the stains on the mattress sheet. It was if the sheets and pillows hadn't been washed or replaced in a while...yet they charge close to $40 a night?!
Stayed 1 night in Jul 2018

6/10 Okay

lou, australia

Liked: Staff & service
Good stop over
Good stop over if you can't make Perhentians. This little village was quiet, not many of restaurants open on sunday. Hotel comfortable and close to Jetty. Staff very friendly and helpful.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Liked: Staff & service, room comfort

6/10 Okay

Jules, SG

Liked: Staff & service
Basic and clean - suited my needs
This hotel was basic, clean and convenient for my overnight stay before I caught the early morning ferry. Staff were pleasant on check-in, able to answerr my questions. The room was very basic, but clean. Great location for the ferry.
Stayed 1 night in Jul 2017

2/10 Terrible

LIZA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not come to this hotel..
The toilet and the room were so dirty. I was so surprised and shocked to see that kind of toilet was still exists in 2017. The aircon was leaking at all time . The lady at reception was so rude . I booked a room of 4 single beds. Once I checked in, the reception informed it was a room of 2 double decker bed but with one bed broken. We had to move to another room which we had to pay extra fees. When we decided to move to the ground floor, she gave me a room for 3 people with the price for 5 people..
Stayed 1 night in Jul 2017

2/10 Terrible

Lie LZ, Kuala Lumpur

Disliked: Cleanliness, property conditions & facilities, room comfort
Aircond not functioning well.
Aircond always cut off and had to restart it regurlarly.No ceiling or wall fan provided.We slept like in sauna room

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Read reviews first before diving in
Stains on bed sheet. Washroom is stinky. Needs to improve. Thanks.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Water pressure to low and also has cockroach in my room.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor conditin in bathroom facility.
Hose pipe in bathroom just tight with rubber band and always loose from water pipe, feel dissapointed suppose tight in with hose clip.The hotel management must looking foward to improve the servicing. Also the astro facility not working as advertising.

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

2/10 Terrible

Darren

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay here
Dirty sheets, ants in room, springs popping out of bed.

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Nice hotel for transit before going to Perhentian
Walking distance to Jeti Kuala Besut. Suitable room for transit and take a rest before going to Perhentian Island.

4/10 Poor

Cheow-Lay, Rhuthun

Disliked: Staff & service, property conditions & facilities, room comfort
Basic with internet
Really basic but it is all I expected before leaving for the Perhentian islands the next day