12FLY Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for 12FLY Hotel

Double Room, Balcony | Minibar, desk, iron/ironing board, free WiFi
Exterior
Lobby
Interior
Standard Single Room (Window) | Bathroom | Shower, free toiletries, hair dryer, bidet

Reviews

7.0 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
21B Jalan Tong Shin, Bukit Bintang, Kuala Lumpur, 50200
  • Jalan Alor
    3 min walk
  • Changkat Bukit Bintang
    4 min walk
  • Sungei Wang Plaza
    6 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    47 min drive

Room options

Standard Single Room (Window)

  • 140 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

Standard Double Room, No Windows

  • 151 sq ft
  • Sleeps 3
  • 1 Queen Bed

Standard Single Room, No Windows

  • 140 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Triple Room

  • 172 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed OR 1 Twin Bed

Standard Double Room (Window)

  • 151 sq ft
  • Sleeps 3
  • 1 Queen Bed

Double Room, Balcony

  • 161 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About this property

12FLY Hotel

3-star hotel in Bukit Bintang
Along with concierge services, this hotel has dry cleaning and a 24-hour front desk. WiFi in public areas is free. Other amenities include limo/town car service, express check-in, and ATM/banking services.
12FLY Hotel offers 30 air-conditioned accommodations with minibars and complimentary bottled water. LCD televisions come with satellite channels. Bathrooms include showers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

12FLY Hotel features a terrace, concierge services, and dry cleaning/laundry services. Wireless Internet access is complimentary. This Art Deco hotel also offers limo service, express check-in, and an ATM.

12FLY Hotel has designated areas for smoking.

Languages

English, Hindi, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Limo/town car service

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 50 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

12FLY Hotel
12FLY Hotel Kuala Lumpur
12FLY Kuala Lumpur
12FLY Hotel Hotel
12FLY Hotel Kuala Lumpur
12FLY Hotel Hotel Kuala Lumpur

12FLY Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 14 out of 77 reviews" "
Rating 8 - Good. 26 out of 77 reviews" "
Rating 6 - Okay. 25 out of 77 reviews" "
Rating 4 - Poor. 6 out of 77 reviews" "
Rating 2 - Terrible. 6 out of 77 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

4.0/10

Amenities

6.8/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Asjad

The hotel has no facilities that mentioned in the sale.
Stayed 2 nights in Aug 2024

8/10 Good

bu khun

Traveled with family
Liked: Room comfort
we stay there n they charge we are 20rm for one room。we only 4ppl (3adult 1children 3 1/2year)。they say is govents n tourist fee need too pay。idk why they charge so high。we stay at genting got charge also is 2rm per people n for adult only。i dont know wht is different。really not make sense。we dont want comeback anymore。
Stayed 1 night in Mar 2024

8/10 Good

Charles

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Michel, Gatineau

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 3 nights in Jun 2023

6/10 Okay

Romain

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Apr 2023

2/10 Terrible

khoa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The filthiest hotel on earth.
It was a terrifying experience checked in and witnessed the rooms condition. They didn’t look far worse from the photos on the website. Stain/mold in the wall, floor, ceiling, pillows. The gave me a free upgrade to a “better” and bigger room. But after 2 min. I decided to get out of this property, pulling my luggage under the pouring rain of Saturday Nov. 3rd and went to Starbucks to use the WiFi and searched for another place to stay. I would rather lose the money than catching anything from this establishment.
Stayed 1 night in Nov 2018

8/10 Good

Tian How

Early check in offered
They let me check in at 10am. Decent room, great location
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good

4/10 Poor

Vanessa, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty and small hotel
The hotel seems ok when you arrive, however the staff is not very friendly, I did a request by email for the arrangement of the room before my arrival and the staff agreed to do it. However when I arrive 2 or 3 days later I did not received what I request. Super noisy until 4 o’clock. The rooms are very small and dirty, the hotel does not provide any personal hygiene items as the show in the pictures. No luggage storage services if you want check out early. Very disappointing in general.
Stayed 3 nights in Jan 2018

2/10 Terrible

Travo, World

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible hotel ever
Everything is terrible except location and hotel staff Never ever recommend !!!
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
close to transfer and my friend house
thing is no basic personal clean item ( no tooth brush set )

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
horrible experience, never stay here, small hotel, so noise

6/10 Okay

chin wah

Convenient and good location
Not bad

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

SUT, HK

Disliked: Cleanliness, property conditions & facilities, room comfort
quite DANGEROUS FOR WOMEN
the RESTROOM is dirty, no hairdryer, have 30MYR Deposit Next to JALAN ALOR, QUITE Dirty and noise TILL 3AM

6/10 Okay

Stuart, Melbourne

Don't get home late
Nice little hotel but small rooms no window in my room, came back late one night and nobody at reception for over 30 minutes,eventually staff came down in lift apologising, said she was using toilet which was ridiculous as there is a staff only toilet in the ground floor! God knows what she was doing?

6/10 Okay

Verified traveler

Liked: Cleanliness
Good place to stay for a short vacation. It is located in bukit bintang that has all the access to the place you wanna go around the city. The room is a little bit small but it's fine as long as you have a place to spend the night.

6/10 Okay

Verified traveler

Adequate. Just fine for a short stay.
Good location, comfortable and clean. The rooms are quite small and the street is pretty noisy at night.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Close to Food street
I stay for 3 nights there, staff is friendly and pretty helpful, Hotel is a bit difficult to find first, even the taxi driver is clueless hehe... but after we got the hotel, actually it's not that difficult, because it's near to some good places.. jl alor for food street is only 5 minutes walk, Pudu sentral is about 15 minutes walk, Bukit Bintang is pretty close too. I pick room near the street, when I read some reviews say it's a noisy environment, I was a bit worry if we would not get a good rest. But it's not that worst, not to noisy (maybe because I got 3rd floor, don't know with the lower floor) and we rest well. they clean the room everyday too. well, overall pretty nice hotel. thank you

8/10 Good

Roland, Munich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget hotel with 5-star staff
Overall a very pleasant stay. Booked a single room with window, which is small in size but cosy. The bathroom though features a nice shower cabin. Best of all at this hotel is the very friendly and helpful staff. 5 stars here! Only negative points for me were the noisy outdoors at night and the missing international TV channels. Only on offer were CNN, a Movie channel and one of those bad Fox Sport channels. Rest was local program. Hotel is very central located. 5 minutes walk to Low Yat or Pavilion Mall. Lots a good festaurants and bars in the area. Sutely one of the best budget hotels in KL.

6/10 Okay

Tom, Singapore

Liked: Cleanliness
Disliked: Staff & service
It was nice
Great location. Room maintainence could have been better. Better security would be preferred. Cleanliness is there. Enjoyed my 2 nights there.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Nothing is right/good about this hotel!
We had a very unpleasant 2 nights stay at this hotel as it is a very dirty and noisy hotel! Lots of stains on linen and insects every where! My 3 year old got insect bites on many parts of his body after the first night. Taxi won't carry us as everywhere is too close for driving, but there's quite a distance to walk! Especially in such hot weather! For us, we'll never go back again!!!

4/10 Poor

adrian, ina

Disliked: Staff & service, property conditions & facilities, room comfort
Maybe not for second time
Stayed here 25-27 nov. Few hrs after i checked in ac wasn't cold enough i asked someone to check seems he never did it till I checked out. Room was hot and i slept without any shirt. Wash basin leaking and i put bath mat as my floor was wet. I booked room with view but the view wasn't good as I expected. Location is bit far to station but still okay cus many food stall around there. Maybe next time i go to malaysia will stay in other hotel with same rate and better quality..

6/10 Okay

Soh, Kuala Lumpur

Liked: Cleanliness, staff & service
Clean Room ,Friendly Staff but not the customer
Friendly and clean hotel but sleepless night.Sound proof need to be improve!Next room was having some arguement can hear clearly and why is the people love to making noice during at night.

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
OK for a one- two night stay.
I just needed a place for one or two nights, and for the price, this is an OK choice. Hotel located very strategically along Jalan Alor, near the food hub, also not too far from Changkat where the night life is. Room was basic with ok facilities, but no safe. I also noted there were dust under the table and cabinet. The door lock was wobbly, but thankfully no one broke into my room or anything. My room was the windowless one, 3rd floor next to the lift. Overall an ok place. I would say 7/10 in general.