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188 Private Suites by Subhome

4.0 star property

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Outdoor pool
Lobby
Premium 1 Bedroom Suite | In-room safe, desk, iron/ironing board, free WiFi
Terrace/patio
Exterior detail

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Laundry
  • Parking included
  • Kitchen
  • Gym

Explore the area

Map
8 Jalan Cendana off Jalan Sultan Ismail, Kuala Lumpur, 50250
  • Petronas Twin Towers
    ‪13 min walk‬
  • Suria KLCC Shopping Centre
    ‪15 min walk‬
  • KLCC Park
    ‪16 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪48 min drive‬

Room options

View all photos for Premium Studio

Premium Studio | In-room safe, desk, iron/ironing board, free WiFi

Premium Studio

  • 603 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Living area | Flat-screen TV, DVD player

Family Suite, 2 Bedrooms

  • 1000 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Premium 1 Bedroom Suite

Premium 1 Bedroom Suite | Living area | Flat-screen TV, DVD player

Premium 1 Bedroom Suite

  • 797 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium 2 Bedrooms Suite

Premium 2 Bedrooms Suite | View from room

Premium 2 Bedrooms Suite

  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About this property

188 Private Suites by Subhome

4-star hotel in Golden Triangle
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Self parking is free. Other amenities include a sauna, a business center, and dry cleaning. Limited housekeeping is available.
188 Private Suites by Subhome offers 50 air-conditioned accommodations with DVD players and safes. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, 188 Private Suites by Subhome provides a sauna and a fitness center. The hotel offers a restaurant. A business center is on site at this 4-star property.

This business-friendly hotel also offers tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Limited complimentary onsite parking is available on a first-come, first-served basis.

188 Private Suites by Subhome is a smoke-free property.

Relish - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • A restaurant

Restaurants on site

  • Relish

Things to do

  • Gym
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 39 floors
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Stovetop

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe
  • Washing machine

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
The check-in location differs from the property location; go to: [Mercu Summer Suite]
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 200.0 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

No pets and no service animals are allowed at this property

Property is also known as

188 Private Suites Subhome Apartment Kuala Lumpur
188 Private Suites Subhome Apartment
188 Private Suites Subhome Kuala Lumpur
188 Private Suites Subhome
188 Private Suites by Subhome Hotel
188 Private Suites by Subhome Kuala Lumpur
188 Private Suites by Subhome Hotel Kuala Lumpur

188 Private Suites by Subhome Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 7 out of 32 reviews
Rating 8 - Good. 13 out of 32 reviews
Rating 6 - Okay. 4 out of 32 reviews
Rating 4 - Poor. 4 out of 32 reviews
Rating 2 - Terrible. 4 out of 32 reviews

6.6/10

Cleanliness

6.2/10

Staff & service

5.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lousy Room - Don't waste your money!

Toilet not properly cleaned. No toiletries such as toothbrush etc. Bedroom and living room tv not working. Washing machine door also spoil. Really lousy experience, super disappointing.
Stayed 1 night in Oct 2019

4/10 Poor

ManzoorMumin

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed three days. Never the room were clean nor any amenities such as soap, shampoo etc were not given. Room were never cleaned. There were no phone service to receptions !!
Stayed 3 nights in Jul 2019

8/10 Good

Jeff

Liked: Cleanliness, property conditions & facilities, room comfort

Overall good Service arrangements could be bettter

Room was a big studio, good size, as place is not managed by chain hotel, not much service, cleaning was not always done unless we requested, and often housekeeping on same floor does not clean same rooms, so when we saw housekeeping, we thought they were going to clean our room at some point, but they did not, we had to request room clean. No phone to ring for housekeeping etc, had to ring a local number, so not good if not a local staying or have a local number, unless ok to make calls on mobile
Stayed 7 nights in Aug 2018

4/10 Poor

Sally

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lack of Maintenance and Housekeeping

The room is lack of maintenance. Besides that the bed cover and blanket is dirty. The room is big, but the room view is different with the picture shown. Some more there are no signal for television channel. Disappointed, is totally out of my expectation.
Stayed 3 nights in Jun 2018

8/10 Good

Jun, Penang

Liked: Cleanliness, property conditions & facilities, room comfort

Comfortable stay

It is located near to the monorail station. The room is spacious, good price.
Stayed 1 night in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Front desk staff was not very pleasant during check-in. Other than that hotel was great.
Stayed 1 night in Jan 2018

8/10 Good

Ching, SYDNEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel close to all amenities

Nice location, good view,friendly staffs,comfortable,very clean gym room,huge living area,bed room is fantastic. Swimming pool is excellent with spa, suana, particularly you can order drink and have it in the pool where you sit on the chair under the water. Only 5 minute to the Twin tower by taxi cost around RM 28 with good condition and comfortable taxi, you can have world wide food and all famous brand products to choose if you like shopping. The only unsatisfy in the hotel is just the bath towel, and bed linen not that clean and the cooking material not enough.
Stayed 2 nights in Jan 2018

4/10 Poor

Rye, KL

Disliked: Staff & service, property conditions & facilities

Dissapointed

1) Troublesome check in procedure at another building of which guest was not told upfront before arrival. 2) Room key card not detectable / usable. 3) Dysfunctional TVs (TV box in living room was spoilt and the TV in bedroom has very poor signal reception) and there is no wifi. 4) Informed the above (3) twice to 2 different staff and they made promises to fix it but no actions taken. Overall great room and impressive layout. However, of all my staycations, this has by far the most dissapointing facilities and services. Could have been better.
Stayed 2 nights in Dec 2017

10/10 Excellent

UTHAYASURIAN

Liked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service

Really messy work at FD

FD is not efficient at all. I arrived at FD and FD said room is not ready and requested to wait an hour. After a hour and half, the room was still not ready. FD staff offered room change to studio which is downgraded. When I rejected and complained for the inconvenience, FD just blamed that it is house keeping team fault, not theirs. Very funny and ridiculous. Not professional at all. Again asked me to wait another half hour to check-in. Terrible Check-in experience.
Stayed 1 night in Dec 2017

2/10 Terrible

don't stay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

very bad experience never stay again

big mistake
Stayed 4 nights in Nov 2017

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness

Good but no W-iFi

Spacious room. Wonderful building with swimming pool and roof terrace. Room was not as clean as expected when we arrived, but when we complained they apologized and sent a cleaning crew right away. The reception is in a neighboring building by the way, and a little bit difficult to find. Finally, be aware that Wi-Fi is NOT included.
Stayed 3 nights in Oct 2017

6/10 Okay

Verified traveler

Affordable

It was okay except that we are not informed thatcyhere are no channels and that we have to use our own thumbdrive to watch movies etc. No pots and pans and not telephone in the room. We are also mot informed that wr need to collect our keys at a different location.
Stayed 2 nights in Sep 2017

10/10 Excellent

Weilian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service apartment will return stay

Service staff are friendly, the room are spacious, having nice view of skyline, but to go out to any of the mall will require transportation.Worth of budget And the cost is most reasonable
Stayed 2 nights in Sep 2017

8/10 Good

Michael

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Real pros and cons.

Booked the room for 2 weeks; we extended and stayed for the 4 weeks of our business trip. Echoing the other reviews, the apartment is huge. Very happy with the size for the price; comfortable bed, gym nobody uses, good AC, good pool facilities, walking distance to KLCC and metro stations nearby. Small restaurant next to the pool area -- I thought the food and price was fine, what I'd expect at such a facility. Cons: I hadn't noticed that there is NO internet or TV cable service in the description until we got there. We went and bought a $100 D-link modem and a Maxis Sim card for our laptop access, fine for g-mail but was spotty for much else. (The Maxis Sim cards worked much better for our phone's internet). Note that there is free wi-fi in the cafe on the first floor of the Summer Suites building. Not much food choice in the area. To check in and out, go to the reception at Summer Suites in the building next door; calling the contact number rarely gets an answer. Cons: no room service -- after many complaints they did come and do a thorough job 12 days into our visit, but that was it (they had said it would be once a week). We used the washer/dryer for towels and clothes - had to download the instruction for that and the stove-top from an internet search. Kitchen is not well stocked for supplies, but we made do. Happy with size and pool for the price, but lack of internet and service might be a deal breaker next time.
Stayed 18 nights in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2017

10/10 Excellent

Wan nadirah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NICE ROOM AND LOCATION

MY NUMBER 1 CHOICE. FRASER RESIDENCE AT CHEAPER PRICE CONS: NO WIFI NO CHANNELS ON TV
Stayed 1 night in Aug 2017

10/10 Excellent

Wan nadirah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

FRASER RESIDENCE BUT AT A CHEAPER PRICE

the fact that this is fraser residence and just managed under 188 suites with a cheaper price is a bonus for me. the only set back is that the two bedroom have no balcony. other than that its a very nice room. simple tips from me: call the property first before checking in to avoid delay checking in
Stayed 1 night in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Checking in and out is a problem. Had to contact the property multiple times on phone just to check in as no one pick up. During check out, the contact given was off. Wasted more than an hour trying to contact them.
Stayed 2 nights in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I88 private suite review

Overall staying is great, but need to go different place prior get to our room that is troublesome.
Stayed 2 nights in Jul 2017

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities

Good location , that is it

TV wasn't working , checking in took quite some time . Had to wait 30mins just for someone to help me check In
Stayed 2 nights in Jul 2017

8/10 Good

Karine

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

Comfy room w/o service

Located at same building as Fraser Residence, if you are traveling via their local transport. Personal check in is troublesome. SIM card purchased just to make that check in call. Appreciate Mr Beshr for fast respond to my call. Room is spacious than any 5 star hotel, with city view. Simple and neat layout of furniture. Housekeeping needs to work harder. There was urine stain on the toilet seat, hair on the floor, sink and bathtub, tiny bits of tissue paper on the floor, spider web under the bedside lamp. No makeup of room even though requested, hence rubbish was left in the room throughout the 4 days stayed. Had to use the same towel throughout the stay. Do bring your own toiletries. I had to run to the convenience store to get mine. No TV channels and wifi available, in house movies difficult to tune to. Perhaps simple instructions can be printed. Was told will be charged at mgmt own rate if I extend my stay, even though better deal was offered online. Felt threaten at that instant. Worried unable to get back deposit for any excuse made up, check out immediately early next morning.
Stayed 3 nights in Jun 2017

8/10 Good

Wan nadirah

Liked: Staff & service

huge unit

Very huge unit. huge balcony. kitchen utensils is not complete. no dishwasher soap or sponge. good for short stay. the restaurant at the poolside is really bad and expensive. could be better if complete
Stayed 3 nights in Apr 2017

8/10 Good

Verified traveler

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
スタッフは親切。テレビは使い方がわからなかった。掃除は行き届いたり、行き届かなかったり日による。
Stayed 2 nights in Aug 2019