See all properties

AnCasa Hotel Kuala Lumpur, Chinatown

4.0 star property

Choose dates to view prices

Photo gallery for AnCasa Hotel Kuala Lumpur, Chinatown

Exterior
In-room safe, iron/ironing board, cribs/infant beds, free WiFi
Outdoor pool
Reception
Front of property

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Spa
  • Room service

Explore the area

Map
Jalan Tun Tan Cheng Lock, (off Jalan Bukit Bintang), Kuala Lumpur, 50050
  • Kuala Lumpur Tower
    ‪15 min walk‬
  • Pavilion Kuala Lumpur
    ‪3 min drive‬
  • Petronas Twin Towers
    ‪3 min drive‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪46 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | In-room safe, iron/ironing board, cribs/infant beds, free WiFi

Junior Suite

  • 516 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Queen Sofa Bed

View all photos for Superior Twin Room

In-room safe, iron/ironing board, cribs/infant beds, free WiFi

Superior Twin Room

  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Ancasa Floor

Ancasa Floor | In-room safe, iron/ironing board, cribs/infant beds, free WiFi

Ancasa Floor

  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, iron/ironing board, cribs/infant beds, free WiFi

Deluxe Double Room

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, iron/ironing board, cribs/infant beds, free WiFi

Superior Double Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room

In-room safe, iron/ironing board, cribs/infant beds, free WiFi

Deluxe Twin Room

  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior

Holiday Inn Express Kuala Lumpur City Centre by IHG

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
4.1 out of 5, Very Good, (1005)
The price is $46
per night
$59 total
includes taxes & fees
Apr 27 - Apr 28
Holiday Inn Express Kuala Lumpur City Centre by IHG

About this property

AnCasa Hotel Kuala Lumpur, Chinatown

4-star hotel in Golden Triangle
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and a free shopping center shuttle are also provided. Other amenities include a fitness center, a bar/lounge, and self parking.
AnCasa Hotel Kuala Lumpur, Chinatown offers 294 air-conditioned accommodations with safes and complimentary bottled water. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with satellite channels. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, AnCasa Hotel Kuala Lumpur, Chinatown features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 4984 square feet (463 square meters) include conference space. This Kuala Lumpur hotel also offers a children's pool, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge).

AnCasa Hotel Kuala Lumpur, Chinatown is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Saffron Brasserie - This restaurant specializes in local cuisine and serves lunch and dinner.
Madam ZEE - Onsite restaurant. Open daily.
BiTes - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free shopping center shuttle
  • Self parking on site (MYR 10 per stay)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • BiTes
  • Madam ZEE
  • Saffron Brasserie

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Crib (surcharge)
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 4,984 square feet of conference space
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Massage
  • Spa open daily

Accessibility

  • Elevator

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Crib (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for MYR 80 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 35 per person
  • Self parking fee: MYR 10.00 per stay
  • Crib (infant bed) fee: MYR 80 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Ancasa Hotel Kuala Lumpur
Ancasa Hotel
Ancasa Kuala Lumpur
Ancasa
Kuala Lumpur Ancasa Hotel
AnCasa Hotel Kuala Lumpur
Ancasa Hotel Spa Kuala Lumpur

AnCasa Hotel Kuala Lumpur, Chinatown Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 124 out of 593 reviews
Rating 8 - Good. 264 out of 593 reviews
Rating 6 - Okay. 131 out of 593 reviews
Rating 4 - Poor. 49 out of 593 reviews
Rating 2 - Terrible. 25 out of 593 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Luna, Singapore 643684

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Customer service
Stayed 3 nights in Jan 2025

6/10 Okay

GREGORY

Stayed 3 nights in Dec 2024

10/10 Excellent

Danielle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulously walkable location for Chinatown and Central Market. Solid and well-built, for the area it feels swanky, quiet and reassuring. Many rooms have gorgeous city views. I loved the active temple of Ganesh across the street. Rooms can be a tiny bit tired in the details: wood of doors near floor can be worn, patina on finishings a bit worn but nothing too concerning for that price range and location.
Stayed 5 nights in Dec 2024

6/10 Okay

Nooraini

Stayed 2 nights in Dec 2024

8/10 Good

Yew Nghee

Traveled with partner
Liked: Cleanliness, staff & service
limited buffet breakfast spread. Can be improved.
Stayed 3 nights in Dec 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maintenance & Housekeeping
Front Office: Excellent service; the staff were friendly and helpful. Housekeeping: After cleaning, the room was left without bath towels, face towels, hand towels, or a mat towel. When requested, they provided pool towels instead. Maintenance: Poor condition. • The shower sliding door makes a loud squeaking noise. • The hand wash faucet splashes water back, causing the surrounding area to get wet, leading to water dripping and the tissue holder cover rotting. • The shower floor is slippery, and water pools after use because the area near the drain is higher than the rest of the floor.
Stayed 1 night in Dec 2024

8/10 Good

marcia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable hotel in a good location. Great variety of food at the breakfast buffet but the coffee is a disaster. Only two coffee machines which do not work well, you have to queue and only get a small cup of coffee.
Stayed 4 nights in Dec 2024

8/10 Good

Agos Sahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast
Breakfast have to do little bit better. The food is boring.
Stayed 3 nights in Dec 2024

8/10 Good

marcia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We felt safe and it is a convenient location for Chinatown and the historic area. Very few westerners in hotel and whilst there is a huge choice for breakfast there is not much European option. Pool and gym good.
Stayed 1 night in Dec 2024

8/10 Good

cam Hong

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Staff service for housekeeping is bad. Hotel should rate 2.5 - 3 star. Everyday continue asking for towels and staff not happy to deliver
Stayed 7 nights in Nov 2024

8/10 Good

Jaco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to China market
Stayed 2 nights in Oct 2024

6/10 Okay

meng eng

Traveled with family
It’s frustrating that every time we go to the gym, we have to pick up and return the key. The restroom is cramped, and they don’t provide face towels. The shower hose is not working and so is the safe. Plus, they only give us two hangers.
Stayed 2 nights in Oct 2024

6/10 Okay

Arjun, Singapore

Liked: Staff & service
Its pretty basic for a superior room toilet stinks
Stayed 1 night in Aug 2024

8/10 Good

Shankaran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central location in KL to get around if needed. Highyly recommended.
Stayed 1 night in Jul 2024

6/10 Okay

cam Hong

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

Imtiaz

Stayed 3 nights in Jul 2024

10/10 Excellent

LACHLAN

Stayed 2 nights in Jul 2024

8/10 Good

Yew-Wooi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

sumit

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice location… nice rooms and breakfast options.
Stayed 1 night in Jun 2024

6/10 Okay

Bee yian

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
When I place “do not disturb “ sign on the door on my second day. And your housekeeping doing my room when I’m out with the “do not disturb”sign on door? In March when I stay in your hotel, there is sign hang on door and they never clean the room. So what the standard for room make up?? To hang sign or don’t hang sign???? Luck there is nothing missing. And my room stay I only have 2 hanger?? There is no more shower gel and when room cleaning, they never replace? Is the second time I’m stay in your hotel..
Stayed 4 nights in Jul 2024

10/10 Excellent

WENTONG

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good service
Stayed 1 night in Jul 2024

10/10 Excellent

Wentong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good quality
Stayed 3 nights in Jun 2024

8/10 Good

David

Liked: Cleanliness, staff & service
Decent economy hotel with helpful staff on Reception. Close to a public transport hub so one can traverse KL cheaply, fast and effectively.
Stayed 2 nights in Jun 2024

8/10 Good

Shankaran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, central to everything. Close to restaurants, bukit bintang , KLCC , Petaling St etc. Great location to experience the nightlife too.
Stayed 1 night in Jun 2024

10/10 Excellent

Kaitlyn

Stayed 2 nights in Jun 2024