Along with 2 restaurants, this hotel has a fitness center and 2 coffee shops/cafes. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a conference center, and conference space.
Arenaa Star offers 247 air-conditioned accommodations with minibars and safes. 29-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 4-star property consist of 3 meeting rooms and limo/town car service. Event facilities measuring 2500 square feet (232 square meters) include a conference center. This Art Deco hotel also offers a fitness center, a terrace, and multilingual staff. Onsite self parking is complimentary.
Arenaa Star has designated areas for smoking.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
M Terrace - This delicatessen specializes in Asian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.
Languages
Chinese (Mandarin), English, Hindi, Indonesian, Malay
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Limo/town car service
Free self parking on site
Food and drink
Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: MYR 40 for adults and MYR 20 for children
2 coffee shops/cafes
2 restaurants
Couples/private dining
Snack bar/deli
Restaurants on site
M Terrace
Things to do
Gym
TV in common areas
Family friendly
Laundry facilities
Snack bar/deli
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Business services
3 meeting rooms
Computer station
Conference center (2,500 square feet of space)
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Doorbell and phone notification
Elevator
Handrails in hallways
Handrails in stairways
More
11 floors
2 buildings
Art Deco architecture
Banquet hall
Built in 2012
Designated smoking areas
Reception hall
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bidet
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
29-inch LED TV with cable channels
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Limited room service
Minibar
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Phone
Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for continental breakfast: approximately MYR 40 for adults and MYR 20 for children
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and window guards
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Arenaa Hotel
Arenaa Star
Arenaa Star Hotel
Arenaa Star Hotel Kuala Lumpur
Arenaa Star Kuala Lumpur
Hotel Arenaa
Hotel Arenaa Star
Arenaa Star Hotel
Arenaa Star Kuala Lumpur
Arenaa Star Hotel Kuala Lumpur
Arenaa Star Reviews
Reviews
6.4
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 29 out of 281 reviews" "
10 - Excellent
29
Rating 8 - Good. 95 out of 281 reviews" "
8 - Good
95
Rating 6 - Okay. 82 out of 281 reviews" "
6 - Okay
82
Rating 4 - Poor. 44 out of 281 reviews" "
4 - Poor
44
Rating 2 - Terrible. 31 out of 281 reviews" "
2 - Terrible
31
6.4/10
Cleanliness
6.8/10
Staff & service
5.0/10
Amenities
6.2/10
Property conditions & facilities
5.4/10
Eco-friendliness
Reviews
8/10 Good
VINOD P
Business traveler
Jul 12, 2024
Value for money, but not recommended for family. Phone not working, A. C. Also so-so.
Positives:
1. Pricing was affordable.
2. Good breakfast arrangements. We vegetarians did not have much options, but could manage. But non vegetarians have many options.
3. Clean rooms, corridors, reception.
4. Great location. Near metro stations, near Sangeetha restaurant. These are great plusses.
Negatives:
1. Impersonal, laconic, bordering on reluctance. Perhaps language was a barrier.
2. We had an early morning flight and requested for packed breakrfast. Nothing happened. Reception just said nobody told them about that. We just departed.
We plan to try another place, if there is a next time. We may choose this again due to the positives.
The place was printed this weird matters black color which really was to cover up dirty walls and doors. The bedding was old and the pool is unswimable with broken parts all over the place. The front desk person was pleasant but the whole facility is just super old and the whole 80s design look is just outdated. The black walls everywhere made it hard to see things also when you book a room without a window.
Overall, it is a good stay - the location is convenient and room is comfortable. However, I am not exactly happy about 2 things - (2) On the first night at about 9pm, I called the reception for a plate as I brought fruits. Yet, I am told that the cafeteria had closed and they have no plates. (2) Room maintenance is at around 4pm, which is too late.
The condition of the room and building is old and long lost maintenance. They even tie up the curtain and look dirty for us to open and cover up the window. Saw cockroach inside the building. Cleanliness need to be improve
Verified traveler
Stayed 1 night in Feb 2023
2/10 Terrible
VV
Feb 8, 2023
VV
Stayed 1 night in Feb 2023
4/10 Poor
Sivdad
Traveled with family
Dec 23, 2022
Disliked: Cleanliness, staff & service, amenities
Bad customer service, staff needs to be trained on how to behave or talk to customers and they need to improve their breakfast buffet. It’s just average compared to their pricing.
Dirty room, terrible service, staff's are not nice. towel looks like rag. The room is too dark to hide the dirtiness of the room. Rooms are not soundproof, so you can hear the sound of next room's conversation, toilet flushing, baby crying and shower, etc.
Its a rundown property. Very dated and in need of refurbishment. Walls were super thin and we coukd hear our neighbours discussing where to go shopping. Room was small and dusty when we checked in, towels were stained and smelled weird. Soaps supplied were not usable or sufficient. Lift took half of forever to arrive.
Staff were very friendly and accomodating. Cleaning staff were helpful when we cane back for the day and room was not cleaned up yet .
Overall property is too dated to give higher review, but staff were not bad.