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Banyan Tree Kuala Lumpur

5.0 star property

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Photo gallery for Banyan Tree Kuala Lumpur

Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers
2 restaurants, breakfast served
Lobby sitting area
Exterior
Banyan Tree Suite | Living area | LED TV

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Spa
  • Room service

Explore the area

Map
02 Jalan Conlay, Kuala Lumpur, 50450
  • Pavilion Kuala Lumpur
    ‪5 min walk‬
  • Kuala Lumpur Convention Centre
    ‪7 min walk‬
  • Lot 10 Shopping Centre
    ‪9 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪46 min drive‬

Room options

View all photos for Signature Sky Retreat, 1 King Bed, KL Tower View

Signature Sky Retreat, 1 King Bed, KL Tower View | Minibar, in-room safe, desk, laptop workspace

Signature Sky Retreat, 1 King Bed, KL Tower View

  • 581 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Banyan Retreat, 1 King Bed

Signature Banyan Retreat, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Signature Banyan Retreat, 1 King Bed

  • 549 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Sanctuary Suite, Twin Tower View)

Suite, 1 King Bed (Sanctuary Suite, Twin Tower View) | Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Sanctuary Suite, Twin Tower View)

  • 969 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Banyan Retreat, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Banyan Retreat, 2 Twin Beds

  • 549 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Sky Suite, 1 King Bed, Twin Tower View or City Skyline View

Sky Suite, 1 King Bed, Twin Tower View or City Skyline View | Minibar, in-room safe, desk, laptop workspace

Sky Suite, 1 King Bed, Twin Tower View or City Skyline View

  • 549 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Sky Retreat, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Signature Sky Retreat, 2 Twin Beds

  • 581 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Signature Banyan Retreat, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Signature Banyan Retreat, 2 Twin Beds

  • 678 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Banyan Retreat, 1 King Bed

Banyan Retreat, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Banyan Retreat, 1 King Bed

  • 549 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Sky Sanctuary Suite

Sky Sanctuary Suite | Minibar, in-room safe, desk, laptop workspace

Sky Sanctuary Suite

  • 1248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Banyan Tree Suite

Banyan Tree Suite | Minibar, in-room safe, desk, laptop workspace

Banyan Tree Suite

  • 3369 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Wellbeing Retreat King

Signature Wellbeing Retreat King | Minibar, in-room safe, desk, laptop workspace

Signature Wellbeing Retreat King

  • 678 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Banyan Tree Kuala Lumpur

5-star Kuala Lumpur hotel, connected to a shopping center in Kuala Lumpur City Centre
This hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, 2 bars/lounges, a fitness center, and massage/treatment rooms are onsite.
Banyan Tree Kuala Lumpur offers 55 accommodations with minibars and safes. LED televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Banyan Tree Spa has 4 treatment rooms including rooms for couples. Services include body scrubs and body treatments.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, Banyan Tree Kuala Lumpur features an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 5-star property consist of meeting rooms and limo/town car service. This luxury hotel also offers spa services, multilingual staff, and concierge services. Limited complimentary onsite parking is available on a first-come, first-served basis.

Banyan Tree Kuala Lumpur has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Horizon Grill - This steakhouse serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Vertigo - This rooftop bar serves light fare only. Happy hour is offered. Open daily.
Bake By Banyan Tree - Onsite café. Open daily.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), Dutch, English, Italian, Malay, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free covered self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 155 to 180 per person
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Bake By Banyan Tree
  • Horizon Grill
  • Vertigo

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Highchair
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • No elevator

More

  • 8 floors
  • Built in 2018
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 155 to 180 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 14 years old are not allowed in the spa without adult supervision

Property is also known as

Banyan Tree Kuala Lumpur Hotel
Banyan Tree Kuala Lumpur
Banyan Tree Kuala Lumpur Hotel
Banyan Tree Kuala Lumpur Kuala Lumpur
Banyan Tree Kuala Lumpur Hotel Kuala Lumpur

Banyan Tree Kuala Lumpur Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 238 out of 301 reviews
Rating 8 - Good. 39 out of 301 reviews
Rating 6 - Okay. 16 out of 301 reviews
Rating 4 - Poor. 4 out of 301 reviews
Rating 2 - Terrible. 4 out of 301 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Victoria

Stayed 2 nights in Oct 2024

10/10 Excellent

Benjamin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel with amazing rooms. Views are incredible over the KL skyline. Rooftop bar is fantastic with great views of the Petronas towers. Staff on the whole were very friendly and welcoming, particularly those on reception and at breakfast. Well located for access to the main areas of Kuala Lumpur.
Stayed 2 nights in Oct 2024

10/10 Excellent

ubedraheem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Efstathios

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, best one I have stayed. Not only it has all you expect from a 5 star, but everyone is so professional without making you feel too awkward by being super polite, as it happens to many 5 stars. Amazing views, very very nice bathrooms with views from the window, amazing breakfast, good location. I could leave there for ever.
Stayed 1 night in Sep 2024

10/10 Excellent

Filip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Ben

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is our 2nd stay with the Banyan Tree brand and we were equally impressed as the Macao property. Thank you for maintaining the very high standards. We highly recommend.
Stayed 4 nights in Sep 2024

10/10 Excellent

Rebecca

Stayed 1 night in Sep 2024

6/10 Okay

Hakam

Liked: Cleanliness, staff & service, amenities
over priced hotel Bath tube did not work Restaurant food was very generic The roof top bar service sucked and a local beer (tiger beer) was ~8us$.avoid
Stayed 3 nights in Aug 2024

6/10 Okay

Dixon

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Do not have the service expected from a luxury hotel. Offered us to upgrade for a fee and when i asked for free upgrade based on my platinium status, they said the hotel is fully booked. Then why its available if we are willing to pay? Lobby dark and warm.

8/10 Good

Hasan

Liked: Staff & service
Stayed 4 nights in Jun 2024

10/10 Excellent

Antonio, LAND O LAKES

Stayed 1 night in Jun 2024

10/10 Excellent

Dan

Stayed 3 nights in Jun 2024

10/10 Excellent

Ibrahim

Liked: Property conditions & facilities
Good
Stayed 2 nights in Jun 2024

8/10 Good

May lan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

POH LANG

Stayed 1 night in May 2024

10/10 Excellent

AMAR

Stayed 1 night in May 2024

10/10 Excellent

Madiha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the spa
Stayed 2 nights in May 2024

10/10 Excellent

Chan Hang Yee Daisy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good staff service!
Stayed 3 nights in Apr 2024

10/10 Excellent

Michele Jean

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning rooms and service. Dinner at Altitude was excellent. Room was spacious and no detail overlooked. I look forward to coming back!
Stayed 1 night in May 2024

10/10 Excellent

Kam, San Bruno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has a bridge to the Pavilion Mall which is so convenient when rain was pouring.
Stayed 4 nights in Apr 2024

8/10 Good

Danish

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place
Stayed 3 nights in Apr 2024

10/10 Excellent

Franklin T

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a fine truly five star hotel. The breakfast on the roof restaurant was excellent. The service of staff is top notch. The spa was relaxing and moderately priced. The hotel has a walkway to the mall across the street with excellent shopping and dining choices. The only bad experience is that the room takes a long time to cool down if the air conditioner is shut down due to vacancy. I would definitely book this hotel again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Gaige

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful!
Stayed 2 nights in Jan 2024