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Citin Seacare Pudu by Compass Hospitality

3.5 star property

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Photo gallery for Citin Seacare Pudu by Compass Hospitality

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View from property
Property grounds
Lobby
Superior Room | Minibar, in-room safe, individually decorated, individually furnished

Reviews

6.6 out of 10

Popular amenities

  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Gym

Explore the area

Map
Jalan Pudu Bukit Bintang, 38, Kuala Lumpur, Federal Territory of Kuala Lumpur, 55100
  • Petaling Street
    ‪6 min walk‬
  • Central Market
    ‪9 min walk‬
  • Jalan Alor
    ‪12 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪46 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room

  • 248 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room

Minibar, in-room safe, individually decorated, individually furnished

Superior Room

  • 172 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premier Room

Minibar, in-room safe, individually decorated, individually furnished

Premier Room

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

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About this property

Citin Seacare Pudu by Compass Hospitality

3.5-star hotel in Bukit Bintang
This hotel features a restaurant, a fitness center, and a coffee shop/cafe. WiFi in public areas is free. Additionally, a business center, a meeting room, and concierge services are onsite.
Citin Seacare Pudu by Compass Hospitality offers 99 air-conditioned accommodations with minibars and safes. These individually decorated and furnished accommodations have separate sitting areas. 25-inch LCD televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant and a coffee shop/cafe. A computer station is located on site and wireless Internet access is complimentary. Business amenities at this 3.5-star property consist of a business center, a meeting room, and limo/town car service. This family-friendly hotel also offers a fitness center, multilingual staff, and gift shops/newsstands.

Citin Seacare Pudu by Compass Hospitality has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Citin Cafe - This café specializes in international cuisine.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: MYR 15 for adults and MYR 15 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Citin Cafe

Things to do

  • Gym
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 12 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 25-inch LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MYR 60

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 15 for adults and MYR 15 for children
  • Late check-out fee: MYR 60 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Citin
Citin Pudu
Citin Seacare Hotel
Citin Seacare Hotel Pudu
Citin Seacare Pudu
Citin Seacare Pudu Hotel
Citin Seacare Pudu Hotel Kuala Lumpur
Citin Seacare Pudu Kuala Lumpur
Hotel Citin Pudu
Hotel Citin Seacare
Citin Seacare Pudu Compass Hospitality Hotel Kuala Lumpur
Citin Seacare Pudu Compass Hospitality Hotel
Citin Seacare Pudu Compass Hospitality Kuala Lumpur
Citin Seacare Pudu Compass Hospitality
Citin Seacare Pudu by Compass Hospitality Hotel
Citin Seacare Pudu by Compass Hospitality Kuala Lumpur
Citin Seacare Pudu by Compass Hospitality Hotel Kuala Lumpur

Citin Seacare Pudu by Compass Hospitality Reviews

Reviews

6.6
Rating 10 - Excellent. 58 out of 466 reviews
Rating 8 - Good. 147 out of 466 reviews
Rating 6 - Okay. 142 out of 466 reviews
Rating 4 - Poor. 76 out of 466 reviews
Rating 2 - Terrible. 43 out of 466 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

7.8/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Mike

Traveled with group
Disliked: Cleanliness, property conditions & facilities
The price is cheap, however, from the internet photos, the pictures looks really clean and the building around it looks clean, BUT, when you actually arrive, the area is getto and worn down, and everything is old, looks like from the 1960's hotel, 50 years old. Carpet dirty, used, old, elevator old, rooms old worn out, It looks like it was from the 1960's hotel. The staff is helpful, but everything is old.
Stayed 10 nights in Sep 2022

6/10 Okay

HARIANAND

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2020

8/10 Good

CF, US

Liked: Cleanliness, staff & service
Located in good neighborhood, nice staff, comfortable bed, clean room. The things I dont like were I dont see nearby restaurants, further walking to trains/ buses, small room.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Location is good
Stayed 28 nights in Jan 2020

8/10 Good

eslam ali badie sadie

Traveled with family
Liked: Staff & service, room comfort
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Nice place for staying. well connected with metro.
Stayed 3 nights in Dec 2019

8/10 Good

Anonymous, Johor

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall is good. Value for money if you got budget
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in a refurbished room. Was very good . Rooms is small but its great for 2 and rooms are clean. Staffs are very good they are very friendly. Mr Yogen was a nice person, gave lots of information about kl and food stuffs and travel advice informed us that hotel is on-going some refurbishment. Very recommended for their outstanding hospitality.
Stayed 15 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seems to be very small old property but well kept and well maintained. Friendly staffs and great place. Not much to complaint as its value for what you pay. I saw some light refurbishment going on i hope they will make the hotel better.
Stayed 16 nights in Nov 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel. Rooms are small but clean and comfortable. Housekeeing staffs are great assistance. Songkar was very helpfull guy. Cozy musics at lobby. Breakfast was ok we enjoyed the sandwiches only.
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good nice very clean and great hospitality.
Stayed 28 nights in Oct 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Nov 2019

2/10 Terrible

Yasmin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad Service
Bad service. No refund for hotel for unfulfilled stay due to flight delay caused by technical fault.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The photos were different from the actual room, in description it said city view plus the window was also different from the photo. There was no view because of the blockage of the other building in the front, it would be better if true details were provided. Overall, the service was good and clean room.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Good location. Close to Chinatown and masjid Jamek station.
Stayed 7 nights in Aug 2019

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, room comfort
You get what you pay for.
The non smoking room is unfortunately on the smoking floor area, you could smell it as soon as you open the door. The connecting door was not doubled, we could hear everything from our neighbors. The walls and ceiling have stains and need painting so bad. The staff was nice. Breakfast was terrible. The carpet was old and dirty. The towel and tissue holders were rusty.
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Bertus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
The hotel was more than decent for the price. We were accidentally placed in two twin rooms on a lower floor, and they didn’t look very nice. After the correction, we were given our double rooms on the top floor and they were much much nicer. Overall, I’d recommend the hotel as the staff were helpful (though a little slow at check-in), the area was not too far from most centrally locates attractions, and the rooms were nice.
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite disappointing and overpriced for what we got
We felt that the description and picture of the hotel did not match the actual conditions. The room felt very tired and outdated. Our shower head was very loose and would fall over whilst in use. Our window would not close - and after telling the reception who tried to fix it, there was still a gap. This was an issue as the hotel is right next to a main road and some bugs bit us during the night. Although not of huge detriment to our stay, the walls had markings and the carpets were a bit dirty. The security guards at the front were very friendly and helpful. The location of the hotel was great for exploring the city. Overall, just a bit let down by the description of the hotel.
Stayed 3 nights in Jul 2019

2/10 Terrible

Verified traveler

Stayed 2 nights in Apr 2019

4/10 Poor

sveinung

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Below Average
Friendly staff, nice T.V, nice location nears the LRT and short distance walk to Chinatown and night food market; however, the room was outdated, the picture looks better than the actually room, lack of cleanliness as there was dust on the counter by the fridge, the bed was double not Queen size, shower and sink pressures were not good, toilet paper was thin, hand soap provided was small, air condition was not powerful and the lift was small.
Stayed 5 nights in Mar 2019

2/10 Terrible

Mohamed

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Feb 2019