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Cititel Mid Valley

3.0 star property

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Photo gallery for Cititel Mid Valley

Front of property - evening/night
Restaurant
Lobby
Lobby
Deluxe Room, 2 Twin Beds, City View | View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Mid Valley City, Lingkaran Syed Putra, Kuala Lumpur, 59200
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪45 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed, City View

Superior Room, 1 Queen Bed, City View | View from room

Superior Room, 1 Queen Bed, City View

  • 182.9 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds, City View

Superior Room, 2 Twin Beds, City View | View from room

Superior Room, 2 Twin Beds, City View

  • 182.9 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | View from room

Deluxe Room, 1 King Bed, City View

  • 387.9 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, City View

Deluxe Room, 2 Twin Beds, City View | View from room

Deluxe Room, 2 Twin Beds, City View

  • 387.9 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

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About this property

Cititel Mid Valley

3-star Kuala Lumpur hotel, connected to a shopping center in Mid Valley City
Along with a restaurant, this hotel has a bar/lounge and self parking. WiFi in public areas is free. Other amenities include a business center, concierge services, and dry cleaning.
Cititel Mid Valley offers 646 air-conditioned accommodations with safes and irons/ironing boards. LCD televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. This Kuala Lumpur hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center.

Public areas are equipped with complimentary wireless Internet access. This Kuala Lumpur hotel also offers tour/ticket assistance, concierge services, and laundry facilities. Onsite parking is available (surcharge), along with a car charging station.

Cititel Mid Valley has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Cititel Mid Valley has a restaurant on site.
Room service is available.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (MYR 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 25 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 28 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 85.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 25 per person
  • Self parking fee: MYR 5 per day
  • Rollaway bed fee: MYR 85.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Cititel Mid Valley Hotel
Cititel Hotel
Cititel
Cititel Mid Valley Hotel Kuala Lumpur
Cititel Mid Valley Kuala Lumpur
Cititel Mid Valley Hotel
Cititel Mid Valley Kuala Lumpur
Cititel Mid Valley Hotel Kuala Lumpur

Cititel Mid Valley Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 359 out of 969 reviews
Rating 8 - Good. 448 out of 969 reviews
Rating 6 - Okay. 115 out of 969 reviews
Rating 4 - Poor. 34 out of 969 reviews
Rating 2 - Terrible. 13 out of 969 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

JOHN, Norfolk

Stayed 1 night in Dec 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not the most ideal
First room had small roaches in it. They changed us to another room that had a crack in the wall emitting a foul smell. They claimed they had just renovated but I think they need to inspect their rooms better.
Stayed 3 nights in Dec 2024

8/10 Good

LEONG, Ipoh

Stayed 1 night in Dec 2024

6/10 Okay

Paul

Traveled with family
Liked: Cleanliness, property conditions & facilities
Holiday chill
Deluxe room size is great can fit extra bed. However the mattress condition is not firm on both extra and king size mattress. Please check mattress condition as is sink in making uncomfortable to sleep on it. Other than this all acceptable. Tv program is boring.
Stayed 3 nights in Dec 2024

10/10 Excellent

Suhail

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Ahmed

Stayed 6 nights in Oct 2024

10/10 Excellent

Sooi Kew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strategic location with good environment
Stayed 2 nights in Nov 2024

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
This place came recommended and I loved it
Stayed 1 night in Oct 2024

10/10 Excellent

Boon Seng

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shopping within walking distance and inside building
Stayed 8 nights in Nov 2024

10/10 Excellent

Hoe Min

Stayed 1 night in Oct 2024

10/10 Excellent

Narendren, Heidelberg Heights

Liked: Cleanliness, staff & service, property conditions & facilities
Just what I needed
Stayed 4 nights in Nov 2024

6/10 Okay

Tian Kiat Simon

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The room size is very comfortable for our family of 3 but however on the night we stayed in the hotel, the room we were given had a faulty air-conditioning so we had to change rooms. The process of changing the room was a little lacking but overall we are happy with our stay. It's a great location, it links directly to Midvalley Megamall, lots of shopping and eating options available there.
Stayed 1 night in Nov 2024

10/10 Excellent

RACHAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, good service and accessible to everything
Stayed 2 nights in Nov 2024

8/10 Good

Malisa Rini

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Ahmed

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay for shopping and for a short time. Sad the hotel doesn’t have a fitness center and swimming pool.
Stayed 8 nights in Oct 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great service!
Stayed 9 nights in Oct 2024

8/10 Good

David

Stayed 2 nights in Sep 2024

10/10 Excellent

Athanasios

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Anuradha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights with my daughter and it was the best decision I made. Everything was so central and easy to travel to. And the rest is obtainable from the mall just a few steps away.
Stayed 2 nights in Sep 2024

4/10 Poor

Frank Sze-Wei

Liked: Staff & service
Disliked: Property conditions & facilities
The place is pretty much worn out for lack of maintenance and upgrades. Yet, the hotel still charges premium rates.
Stayed 1 night in Sep 2024

10/10 Excellent

Gilbert

Liked: Cleanliness
Stayed 3 nights in Sep 2024

8/10 Good

Brenda

Stayed 3 nights in Aug 2024

6/10 Okay

Mohamed

Disliked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Boo Tiong

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay , room small but clean and water pressure excellent. A bit noisy either from aircon or the toilet pressure sound. Breakfast can further improved on dish .
Stayed 3 nights in Sep 2024