City Central Hotel

3.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for City Central Hotel

Children's play area - outdoor
Reception
Select Comfort beds, minibar, desk, laptop workspace
Interior
Front of property

Reviews

8.0 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Laundry
  • Breakfast available
  • Housekeeping
  • Air conditioning

Explore the area

Map
No 8 & 82 Jalan Tun Sambanthan, Brickfields, Kuala Lumpur, 50470
  • NU Sentral
    1 min walk
  • Kuala Lumpur Sentral
    15 min walk
  • Perdana Botanical Gardens
    16 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    53 min drive

Room options

Deluxe Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Deluxe Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Family Double Room

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

City Central Hotel

3.5-star hotel in Brickfields
This smoke-free hotel features a restaurant, self parking, and 24-hour room service. WiFi in public areas is free. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite.
City Central Hotel offers 106 air-conditioned accommodations with minibars and complimentary newspapers. Beds feature Select Comfort mattresses. LED televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and computer monitors. Additionally, rooms include complimentary bottled water and hair dryers. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. Wireless Internet access is complimentary. This business-friendly hotel also offers concierge services, complimentary newspapers in the lobby, and laundry facilities. Onsite parking is available (surcharge).

City Central Hotel is a smoke-free property.

Local cuisine breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Onsite venue - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Open 24 hours.
24-hour room service is available.

Languages

English, Hindi, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Secured, uncovered self parking on site (MYR 10 per day)

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:00 AM for a fee: MYR 8 per person
  • A restaurant

Things to do

  • Archery
  • Art gallery
  • Designer stores
  • Shopping mall

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Select Comfort mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Computer monitor
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Printer
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 1:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately MYR 8 per person
  • Uncovered self parking fee: MYR 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a security system

We should mention

No pets and no service animals are allowed at this property

Property is also known as

City Central Hotel Kuala Lumpur
City Central Kuala Lumpur
City Central Hotel Hotel
City Central Hotel Kuala Lumpur
City Central Hotel Hotel Kuala Lumpur

City Central Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 28 out of 81 reviews" "
Rating 8 - Good. 32 out of 81 reviews" "
Rating 6 - Okay. 12 out of 81 reviews" "
Rating 4 - Poor. 4 out of 81 reviews" "
Rating 2 - Terrible. 5 out of 81 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

ALMA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No regret I choosed this hotel. It’s literally 3min walk to the KL Sentral. Very clean and smells good. Hotel staffs are friendly and accommodating. There’s a lot of restoran around the area. Highly recommended. I will stay again to this hotel on Aug 24-26, 2024 with friends. See you again City Central.
Stayed 1 night in Aug 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service
Disliked: Amenities
Very small room.
Stayed 2 nights in Jul 2024

10/10 Excellent

Shafeek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff very polite to deal with. Amazing property positive atmosphere in reception and room inside with basic amenities fulfilled. Is the first time I’m giving for a hotel five star for all aspects. Keep going good service and value for money. Thanks to management and staff.
Stayed 1 night in Jun 2024

2/10 Terrible

Colette

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Woman at front desk was rude and denied i had a reservation until i showed her my confirmation on my phone. Service staff are flirtatious and always outside my room or blowing kisses, asking for "service m'am" not good for single female travellers.

6/10 Okay

Paul, Deerfield Beach

Liked: Cleanliness, staff & service
Disliked: Amenities
The room and bathroom were very small and lacked amenities, including a hair dryer and hot water. The toilet and sink shared space with the shower, so once you used the shower the whole bathroom was wet. But outweighing that was the fact that it's across the street from the KL Sentral train station.
Stayed 1 night in Jan 2024

10/10 Excellent

Manickam

Liked: Amenities
Front desk staff very polite and helpful. The best I have seen, I have been to over 50 countries. Other workers all men all polite also.
Stayed 12 nights in Jan 2024

10/10 Excellent

Trevor, Brisbane

Liked: Staff & service, property conditions & facilities
Great value family of 6 stay. No windows but knew that when booking and with good air con was irrelevant to us. Allowed us to check in early and cjeck out an hour later. Nice shopping plaza just across the street and it connects to main train station.
Stayed 3 nights in Jan 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The room had no windows
The room is no window, when I booked, didn’t mention it. The room had some smell but the staff fixed it. The hotel is close to KL central station and shopping centre.
Stayed 2 nights in Dec 2023

10/10 Excellent

LEE

Stayed 1 night in Nov 2023

2/10 Terrible

Stephannie

Disliked: Staff & service, amenities, property conditions & facilities
3 weeks of sleep deprivation!! They are "enforcing" the no alcohol rule. But only partially. So drunk jerks are coming in at all hours & setting off their door alarm. 11:08 (23:08), 1:45, 4:26, 5:18 because they are going back out to buy booze. Not once in 3 weeks did staff come to the floor to check out why the door security alarms were going off repeatedly through the night. Also the no smoking rule is *not* enforced. So sometimes there's smoke smell in your room (especially in the middle of the night) and you have to turn on the bathroom fan/light to clear the room. Then it's hard to sleep between the light & constant traffic noise, the door security alarms going off all night and occasionally cigarette smoke. You can't take a nap during the day because of the traffic noise increasing AND through some brilliance the staff communicate with walk talkies. So there's "clatter" from the walk talkies all day!! Sure, staff will give you a cheerful hello as you come and go, but what would really be nice is a GOOD NIGHT SLEEP!!! The room has a problem with the lights. Sometimes it doesn't come on, sometimes it flickers for a while before coming on. The fan in the room makes a horrible screeching noise (fingernails on chalk board). The blackout curtain doesn't fully "blackout" the light. The safe is just a drawer with a simple small key lock -- that's broken!! When I checked in I specifically asked for the room classification that I had prepaid for -- a windowless room because I hav
Stayed 18 nights in Mar 2023

10/10 Excellent

Mohamed Razi

Stayed 1 night in Mar 2022

2/10 Terrible

Kavipriyah

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel I ever stayed before
It was terrible as the room was so dusty and dirty.. we doubt that the beds has bed bugs because our skin was itchy the whole day.. We wonder if they really cleaned and sanitised the room or not.. besides, the service was so bad especially the malay receptionist was rude to us.. It was seriously a bad stay for us..
Stayed 1 night in Oct 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good
Stayed 1 night in Mar 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Great
Stayed 1 night in Mar 2021

10/10 Excellent

ma catalina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

Mark, Medan

Traveled with family
Liked: Staff & service
All the staff welcomed you with a smile. It is an ideal budget hotel for a short stay in KL. I have stayed in this area many times before as a single traveler, it is ideal to catch coaches to and from the airport. As with this hotel there is always somebody on the front desk 24/7 so you feel safe and secure. This time I traveled with my family and booked a larger room. We stayed three nights, the room was small and so we lived on top of one another.The room was cleaned on a daily basis. When we came to pack on the last night we noticed certain items missing. We double checked at the time and checked again at home, we no longer pocess those items. Obviously you can draw conclusions but without proof you cannot call anybody a thief. The items missing belonged to my wife. We informed the hotel and my wife got the police involved but without proof it is one's word against another's. I travel a lot and have developed a habit of locking all my possessions in a bag if I ever leave a hotel room, it is a bind but I tend never to lose anything. I imagine many people lose items when traveling and put it down to carelessness. The only people who should of had access to our room would have been ourselves and the cleaning staff, no outsiders would have been able to gain access to the hotel and consequently our room.....I will stop now before I incriminate myself.
Stayed 3 nights in Mar 2020

6/10 Okay

Juraj

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Review
Great location on KL Sentral, however room has no window and unless the aircondition is running, strange smell in the room. Air condition was not cleaned probably for long time as after start, dust and dirt flew out of it. Not worth to pay for breakfast as it is served in near bistro and what we have been served can't be really called bistro (not mentioning dirty cups in which we were served tea / coffee)
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveler

Stayed 3 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Stevie

Stayed 1 night in Nov 2019

8/10 Good

Lee

Liked: Cleanliness, staff & service
Kind of old, comfortable though, great service. Out of the six hotels we stayed in this trip, this was the only hotel where we were provided with a complimentary drink while checking in. Felt very welcome.
Stayed 3 nights in Oct 2019

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cleanliness of room and hotel was v.good,quality of service was good, hotel location was also good but has no parking space
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good for overnighter and great proximity to express train to
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to kl sentral and monorail Station.
Stayed 1 night in Aug 2019

8/10 Good

steve, Uk

Liked: Cleanliness, staff & service
Location is good near the station People friendly Room was clean Bed was small but comfortable
Stayed 1 night in Jul 2019