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Classic Service Suite at Times Square

3.0 star property

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December 2024
January 2025

Photo gallery for Classic Service Suite at Times Square

Outdoor pool
View from property
Deluxe Apartment, 2 Bedrooms, City View | Living area | LCD TV, DVD player
View from property
Property entrance

Reviews

4.4 out of 10

Popular amenities

  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Parking available
    Parking available

Explore the area

Map
Bejaya Times Square East Tower, No 1, Jalan Imbi Bukit Bintang, Kuala Lumpur, 55100
  • Berjaya Times Square
    2 min walk
  • Sungei Wang Plaza
    5 min walk
  • Jalan Alor
    6 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    46 min drive

Room options

View all photos for Deluxe Room

Deluxe Room | View from room

Deluxe Room

  • 614 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room

Standard Room | Living area | LCD TV, DVD player

Standard Room

  • 549 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Apartment, 1 Bedroom, Accessible, Pool View

Classic Apartment, 1 Bedroom, Accessible, Pool View | Select Comfort beds, blackout drapes, soundproofing, rollaway beds

Classic Apartment, 1 Bedroom, Accessible, Pool View

  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Room

LCD TV, DVD player

Superior Room

  • 614 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Premier Room

Premier Room | Select Comfort beds, blackout drapes, soundproofing, rollaway beds

Premier Room

  • 614 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Apartment, 2 Bedrooms, City View

Deluxe Apartment, 2 Bedrooms, City View | Select Comfort beds, blackout drapes, soundproofing, rollaway beds

Deluxe Apartment, 2 Bedrooms, City View

  • 1057 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 8
  • 4 Twin Beds

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About this property

Classic Service Suite at Times Square

3-star Kuala Lumpur aparthotel, connected to a shopping center in Bukit Bintang
An outdoor pool, a nightclub, and a fitness center are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include a sauna, a conference center, and self parking. Each apartment provides an LCD TV with a DVD player, plus a kitchenette with a refrigerator, an oven, and a microwave. Guests can appreciate conveniences like a dining area and a sitting area, and other amenities include free WiFi and a Select Comfort bed.
Classic Service Suite at Times Square offers 25 air-conditioned accommodations with DVD players and complimentary bottled water. Accommodations offer separate sitting areas. Beds feature Select Comfort mattresses. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, microwaves, separate dining areas, and coffee/tea makers. Bathrooms include separate bathtubs and showers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. LCD televisions are featured in guestrooms. Housekeeping is offered daily and hair dryers can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
In addition to a children's pool and an outdoor pool, Classic Service Suite at Times Square provides a sauna and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This family-friendly aparthotel also offers a nightclub, multilingual staff, and gift shops/newsstands. A complimentary grocery shopping service, wedding services, and tour/ticket assistance can be provided. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Classic Service Suite at Times Square is a smoke-free property.

English breakfasts are available for a surcharge.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Languages

English

Property amenities

Pool/Spa

  • Manicures/pedicures
  • Outdoor pool
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking; reservations required
  • Self parking on site (MYR 9 per night)
  • Extended parking on site (surcharge)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Family friendly

  • Babysitting (surcharge)
  • Children stay free (see details)
  • Children's club (surcharge)
  • Children's pool

Kitchenette

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Oven
  • Refrigerator

Dining

  • English breakfast available for a fee: MYR 35 for adults and MYR 29 for children
  • Room service (limited hours)

Bedrooms

  • Rollaway/extra bed: MYR 49 per night
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 32-inch LCD TV
  • DVD player
  • Nightclub
  • TV in common areas

Outdoor areas

  • Garden
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Computer station
  • Conference center
  • Meeting room

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Free bottled water
  • Free grocery shopping service
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Housekeeping (daily)
  • Luggage storage
  • Multilingual staff
  • Newspapers in lobby (surcharge)
  • Porter/bellhop
  • Safe at front desk
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • Connected to a convention center
  • Connected to a shopping center
  • In an entertainment district
  • In the city center
  • Near a metro station
  • Near a train station

Things to do

  • Billiards/pool table
  • Children's club
  • Children's pool
  • Gym
  • Shopping
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 25 units
  • 43 floors
  • Built in 2003
  • Connecting units available
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 49.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately MYR 35 for adults and MYR 29 for children
  • Self parking fee: MYR 9.00 per night
  • Rollaway bed fee: MYR 49.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Classic Service Suite Times Square Apartment Kuala Lumpur
Classic Service Suite Times Square Apartment
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Classic Service Suite Times Square
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Classic Service Suite at Times Square Aparthotel
Classic Service Suite at Times Square Kuala Lumpur
Classic Service Suite at Times Square Aparthotel Kuala Lumpur

Classic Service Suite at Times Square Reviews

Reviews

4.4
Rating 10 - Excellent. 0 out of 7 reviews" "
Rating 8 - Good. 2 out of 7 reviews" "
Rating 6 - Okay. 1 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 4 out of 7 reviews" "

5.0/10

Cleanliness

5.0/10

Staff & service

2.0/10

Amenities

4.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities
It took 40 minutes to just check in. It was terrible experience for me, and super exhausting after 4-5 train trip from Penang. There were no hand towels, no soaps, no shampoo, and the agent of this room recommended for us the different room which I booked. Is that normal??? Is that a genuine service?? If you cal this your genuine service, I will definitely not use Expedia for booking hotels. This is cheating. Terrible experience. That's it.
Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
horrible~
the experience is not really good. first day when we checked in, the bathtub however was leaking. request for a room change however told that the apartment was fully booked. when asked for extra towel due to leakage, did not bring any towel instead giving 101 excuses. they have iron but no iron board. its seriously ridiculous!. stayed there for 4 nights, asking them to change room for the first 2 days giving same exuse, at last was FORCED to change room on the 4th night. when ask the reason why, was told that it is a maintenance room. why in the first place you give a damaged room to a guest? the furniture there is not well furnished. its like seating on a chair that can break any time soon. trust me. tv has no signal, so you cant even watch any channel.
Stayed 1 night in Dec 2017

2/10 Terrible

tony, sg

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No check in at all when reached,no staff waiting .
Very bad experiences having.for 3 hours no staff show call can't get it.why this can happening to us,.
Stayed 2 nights in Jun 2017

6/10 Okay

Nor, Singapore

Hotel view very nice
This is the first time i had a very bad experience. I had book the hotel 10 days in advance but very dissapointing that no room allocate for me on my first night/day there. We have to be transfer to another hotel. Our journey took us almost 12 hours to reach our destination and when we reach the hotel no room. We are so tired. We had to meet the new agent who are not aware of our arrival. Very funny. I'm very very dissapointed.

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Worst Time Square management group I ve ever stay.
1. All TV not working. 2. Floors are dirty. 3. Master bedroom Toilet bowl cover crack and it is dangerous to sit on it. 4. Master bedroom aircon water leak into the toilet and onto the switch which might cause electrocution to human.

8/10 Good

elverz, taipei

Liked: Cleanliness, property conditions & facilities, room comfort
The contact phone no. Was wrong
The contact phone number was wrong. I spent lots of time looking for the contact staff. The guide on the ground help me. It is actually not the hotel. It is a kind of rental suit room.
Stayed 6 nights in Aug 2017