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Crowne Plaza Kuala Lumpur City Centre by IHG

4.5 star property

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Photo gallery for Crowne Plaza Kuala Lumpur City Centre by IHG

Rooftop terrace
Lobby lounge
Exterior
Premium bedding, minibar, in-room safe, individually decorated
2 restaurants, breakfast, lunch served; local and international cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Pool
  • Bar
  • Hot Tub
  • Room service

Explore the area

Map
No 22, Menara 8, Jalan Yap Kwan Seng, Kuala Lumpur, 50450
  • Petronas Twin Towers
    ‪9 min walk‬
  • KLCC Park
    ‪10 min walk‬
  • Suria KLCC Shopping Centre
    ‪10 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪51 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 2 Twin Beds

  • 388 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, Club Lounge Access

Premium bedding, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed, Club Lounge Access

  • 474 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed (High Floor)

  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Club Lounge Access

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 2 Twin Beds, Club Lounge Access

  • 388 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds (High Floor)

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 2 Twin Beds (High Floor)

  • 388 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed

  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Premium bedding, minibar, in-room safe, individually decorated

Presidential Suite

  • 1572 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed (High Floor)

Premium bedding, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed (High Floor)

  • 474 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, Accessible

  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, individually decorated

Standard Room

  • 388 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom

  • 753 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed

  • 560 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Club Lounge Access

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, Club Lounge Access

  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed

  • 474 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza Kuala Lumpur City Centre by IHG

4.5-star hotel in Golden Triangle
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite.
Crowne Plaza Kuala Lumpur City Centre by IHG offers 320 air-conditioned accommodations with minibars and safes. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. Beds feature premium bedding. 55-inch LED televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an outdoor pool, Crowne Plaza Kuala Lumpur City Centre by IHG provides a hot tub and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4.5-star property offers access to a business center, 7 meeting rooms, and coworking spaces. Event facilities measuring 5737 square feet (533 square meters) include conference space. This luxury hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Crowne Plaza Kuala Lumpur City Centre by IHG is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Merchants - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
RhymBa - This lobby lounge specializes in local and international cuisine and serves light fare only. Happy hour is offered. Open daily.
Le Midi - This theme restaurant specializes in French cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, covered valet parking on site (MYR 35 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: MYR 88 for adults and MYR 44 for children
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Le Midi
  • Merchants
  • RhymBa

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Dining table
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5,737 square feet of conference space
  • 7 meeting rooms
  • Business center
  • Computer station
  • Coworking space

Outdoors

  • Free pool cabanas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Area rugs in public areas
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • High-pile carpet in room
  • Magnifying mirror
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 33 floors
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 2023
  • Living plant wall
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Dining table
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 120.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 200 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately MYR 88 for adults and MYR 44 for children
  • Airport shuttle fee: MYR 280 per vehicle (one-way, maximum occupancy 4)
  • Covered self parking fee: MYR 10 per day
  • Covered valet parking fee: MYR 35 per day (in/out privileges)
  • Rollaway bed fee: MYR 120.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Crowne Plaza City Centre
Crowne Plaza Kuala Lumpur City Centre by IHG Hotel
Crowne Plaza Kuala Lumpur City Centre an IHG Hotel
Crowne Plaza Kuala Lumpur City Centre by IHG Kuala Lumpur
Crowne Plaza Kuala Lumpur City Centre by IHG Hotel Kuala Lumpur

Crowne Plaza Kuala Lumpur City Centre by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 66 out of 87 reviews
Rating 8 - Good. 14 out of 87 reviews
Rating 6 - Okay. 3 out of 87 reviews
Rating 4 - Poor. 0 out of 87 reviews
Rating 2 - Terrible. 4 out of 87 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Rong You

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with good food within the area!
Stayed 2 nights in Jan 2025

10/10 Excellent

ALI, vaughan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 4 nights in Jan 2025

10/10 Excellent

ibrahim, Vaughan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, great professional staff
Stayed 4 nights in Jan 2025

10/10 Excellent

Sonnevy

Stayed 6 nights in Jan 2025

10/10 Excellent

Kaiyah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I had got this hotel for my mother to come visit me when I got back from Deployment. She absolutely loved it and didn’t want to leave.
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manager on duty, Jon, made our stay really pleasant when something went wrong with our booking. Overall clean and nice rooms, convenient location and safe environment for family.
Stayed 4 nights in Dec 2024

10/10 Excellent

Yuri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel right in the heart of KL near the twin towers. Staff were so kind, they even let me do a late checkout than I even asked. There were some confusions at the check out but they were quick enough to fix it. Cleaning staff were superb. Weather was a bit bad but this hotel stay made it better. I hated that the area OUTSIDE this beautiful hotel was dirty. Hence why my stay at this hotel made it very special, even though they were doing some constructions in the pool area. Breakfast was wonderful and fun to try all kinds of southeast Asian cuisine in addition to western items. They take safety seriously too. There was always someone including security in front of the hotel. I’d say their night staff outside could be nicer. I wish I were able to do their Sunday brunch which looked amazing! Thank you for making my first trip to KL extra special!
Stayed 4 nights in Dec 2024

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean hotel with friendly staff. Only criticism Sunday buffet lunch at le MIDI. Fish had been frozen but full of water ( disappointing) - most of the other food should have been served warm but was cold. Only apologies offered!
Stayed 3 nights in Dec 2024

8/10 Good

Mark

Stayed 2 nights in Nov 2024

10/10 Excellent

Thomas, Calgary

Stayed 3 nights in Nov 2024

10/10 Excellent

Abdullah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanest kindest most helpful staff in the world you will love this hotel spacious rooms Faisal at the front desk was instantly thoughtful of our late arrival and automatically gave us a late check out time which helped a lot gave us directions superb experience.
Stayed 1 night in Nov 2024

10/10 Excellent

sandra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Staff were extra friendly, helpful and courteous. Very delightful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Godfrey

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a very clóset to the Petronas AND a round was a safe
Stayed 3 nights in Aug 2024

10/10 Excellent

Nduka

Liked: Cleanliness, staff & service, property conditions & facilities
Exce
Stayed 4 nights in Aug 2024

10/10 Excellent

Patience

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. It was one of the reason why I stayed the whole time I was in KL. Just great people very helpful.
Stayed 3 nights in Jul 2024

10/10 Excellent

Patience

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Good stay for business trip

Brand new one so the hotel condition was good. Location was also convenient and early check-in was available too. Just to mention coffee shop (or bar) is overpriced for what they serve.
Stayed 2 nights in Jun 2024

10/10 Excellent

Teresa

Stayed 6 nights in Jun 2024

10/10 Excellent

Hui Chee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Rakesh

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice.Helpful staff.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel at a great location. The staff was very friendly. Would recommend to anybody.
Stayed 3 nights in May 2024

10/10 Excellent

Rajesh

Liked: Cleanliness, staff & service, property conditions & facilities
lovely, fresh and clean
Stayed 2 nights in May 2024

8/10 Good

Tokiko

Stayed 1 night in May 2024