All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 48 out of 250 reviews" "
10 - Excellent
48
Rating 8 - Good. 105 out of 250 reviews" "
8 - Good
105
Rating 6 - Okay. 62 out of 250 reviews" "
6 - Okay
62
Rating 4 - Poor. 21 out of 250 reviews" "
4 - Poor
21
Rating 2 - Terrible. 14 out of 250 reviews" "
2 - Terrible
14
7.2/10
Cleanliness
7.2/10
Staff & service
7.2/10
Amenities
7.2/10
Property conditions & facilities
Reviews
6/10 Okay
Masaharu
Aug 8, 2023
Masaharu
Stayed 3 nights in Aug 2023
8/10 Good
Roland
Traveled with family
Jan 4, 2021
Liked: Cleanliness, room comfort
Reasonable
Shower is too small and the water spills out. TV lacked channels. Link to Plaza is a plus. Parking was good albeit had to pay with Touch & Go Card.
Roland
Stayed 2 nights in Dec 2020
8/10 Good
NURUL SHAZATUL SYAHMI
Nov 6, 2020
NURUL SHAZATUL SYAHMI
Stayed 3 nights in Oct 2020
2/10 Terrible
Yitzchok
Aug 5, 2020
Disliked: Cleanliness, room comfort
I hav been staying there since May 24 until now encountered sticky and dirty water made numerous complaints and the hotel front deck blocks my number so I took pictures of the water I’m going to post on line my room was infrequently clean I was even offered a discount for my long time staying there
Nice & spacious, excellent breakfast only complaint, the shower, water gets all over the floor of the bathroom.
Verified traveler
Stayed 2 nights in Dec 2019
6/10 Okay
Verified traveler
Nov 23, 2019
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Decent choice if location ok/price
Pros: Staff and manager are pleasant, good linen, decent toiletries, large fridge, nice balcony to chill, washer, cooking area and utensils, food and drinks at ground level, convenience store too. Buffet breakfast option but didn’t try. Decent mall linked by covered walkway bridge. Easy to book a Grab. Cons: Rundown for its star rating as most hotel properties in Malaysia, check-in lobby difficult to locate even on gps and rooms are a distance away but they offer bellhop service.
Verified traveler
Stayed 2 nights in Oct 2019
4/10 Poor
Julie, Singapore
Traveled with group, Business traveler
Nov 9, 2019
Liked: Property conditions & facilities
Disliked: Staff & service
I didn’t like the space no door shower head because it wers the toilet area too much making it very dangerous and slippery
It would have been good if the hotel is more organised. We booked to pay at hotel but they released our room becos it wasn’t paid yet.
Then the room given, the aircon. Was not working and hence have to change room. The next room was ok, clean and spacious but the toilet has a strong musky smell.
Overall, it’s ok to stay there but can improve to make it a first choice stay.
Absolutely horrible experience checking in everytime. Not once but ive stayed here atleast 15times. Lack of staff. Staffs are efficient BUT just understaffed and overwhelmed.
there is no feedback bout my problem after talking to Rachel and
Mr. Main cant't make any decision. until today (which i already check out)
Rachel still not call me back for the status!!!!